Amazing place with Amazing Staff!! One of a kind experience for your loved one!!…read more What a blessing this place is!! Quality care with respect for your loved one!! Donna S .

I was scheduled to have an interview at The Club at Briarcliff at 2:00. I spent an hour or more…read moregetting ready, 45 minutes driving, and 15 minutes waiting. The women who I was supposed to meet with stated the job was filled this morning. I said, you should have called me! How rude and inconsiderate do you have to be. I certainly would not want my loved one there with a callous administrator.

As my mom reached her '90s, she knew she wanted to downsize.We were referred to Atria Briarcliff…read moreManor by a friend. We met with the sales director, had a wonderful tour, we found everything to be beautiful, well maintained, clean and the staff was charming and caring. We needed to have asked what percent of the residents have memory problems or dementia,as a majority of the residents did. My mom is sharp & vibrant , she had a limited number of people with whom she could engage, converse and do stuff with. Between that and not wanting to live in an aging body, she was less interested in in longevity, nor did she wish to live any longer. Over the last weeks of her life, she was able to visit with everybody in her family, the entire care team was incredibly supportive. We had a wonderful hospice team and the entire staff at Atria was so caring and embracing.

My folks lived at Atria for almost 1 year. A caring, attentive, and competent staff is makes the…read moreAtria at Briarcliff just phenomenal. They go beyond their call of duty. For example, Seba drove 3 hrs round trip in traffic to visit my parents, brought them culturally appropriate food and spoke w/ them for hours. Without this visit, despite my dad's cancer and mom's dementia, there would have been no way my parents would have agreed to move out of their house. My dad's care was very demanding due to his late stage cancer. My mom's dementia necessitates quite a bit of hand holding, and the Atria's driver, Dino, coordinated most of their doctors appointment. Enza, the sales director, went out of her way to help my family through this difficult time. The key part is that my parents both felt like they had their independence which translated to their happiness. Due to the small community, the staff and tenants became like family and we still keep in touch months after my mom moved out. Some of the staff and tenants still calls my mom to see how she's doing. My mom looks back very fondly of her time at this Atria.

My mom has been here 3 times and loves it so far. She is SUPER critical (so am I), so this is a…read morelittle shocking, yet amazing. Everyone has been extremely kind, and she says the staff is also kind to each other. The exercise guy is a big hit with her and this is in addition to her twice weekly PT sessions. She went on a trip with them and had a great time. I'm happy as long as she's happy so I'd definitely recommend them.

WOW!!! Starting and ending the days with Alex the driver sets the right tone for the day - his…read morewarm smile, peaceful and caring demeanor warms my heart every time during pick up and drop off routines. Also, I am floored by the vast improvement my mom has made since she started attending the Between Ages Adult Social Center. Ms Richardson and staff is 100% pro elderly, the environment is friendly, clean and welcoming. The activities are beyond imagination and extremely creative. Just seeing my mom's eyes light up from her Art & Craft DIY bracelet making, library visits, circle time events, bingo and field trips - we have so much more to talk about daily! My mom is back and please do not hesitate to take your loved ones to this social center because the experience is beyond measure. Thank you Between Ages Adult Social Center Dream Team for making my mom feel like 18! Love Nadine

Incredible help from Leana! She knows the ins & outs of Westchester, and helped us find and secure…read morea coveted senior living facility for a family member. She is always available, extremely prompt, and a great sounding board for things that come up. We had no idea how to approach finding a place for our family member and she provided thorough insights and tailored advice based on our situation. We couldn't have made this a successful transition without her. She also has a great network of referrals. Thank you!

New Leanna Walsh is amazing. Working with her was an…read moreabsolute pleasure. She spent the time figuring out what our needs were and came up with amazing choices. It was hard to choose. She is thorough and organized. Leanna follows up and answers questions and even visited my dad at his new assisted living facility! I would refer her any day !

Worked here a while back, at the time worked for Gillian. I have to say probably one of the worst…read moreplaces to work for. I have never been treated so poorly by management. Do not recommend to anyone. She pretty much belittles you until you quit. From talking to other employees I see why the high turnaround.

A group that brings their heart to what they do. Easy to work with, dedicated to meeting the needs…read moreof the client and then some. Outstanding response times. Excellence in a challenging industry. Prices are competitive with the area.

Our family just went through the pain of loosing one of our member…read more After three years of fight VNS stepped in and made all necessary arrangement and helped us to care at home in last days It's not journey for a weak... but your loved ones would definitely appreciate to be home at That moment . People complaining about nurses not helping to leave longer - but they are not providing treatment , all they do is helping with comfort in last days of life It was so brave for beautiful young lady with huge eyes to show up in the midnight and walk into the house she knows nothing about ... People should be more appreciative and lower their expectations

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.