My step mom has lived here for about seven years, and generally, Edgehill is fine…read more But I witnessed a very disturbing interaction with another resident. While at the gym today, a very infirmed man had trouble and was in pain to the point of nearly fainting. I asked if he needed help since he could barely stand even with a walker. I looked around the Ground floor for help, but there was no one. I recommended that he press his emergency pendent, which he did. No one came. After five minutes, still no one came. More time passed. Still no one. I decided to go upstairs to the main desk to say someone needed help in the gym. They said they were aware of the emergency call but could not locate him. I then went downstairs and noticed a woman had finally arrived. However, she was rude, and ignored his request for a wheelchair, and began for forcefully push him backwards on his walker. When he mentioned his frustration about not being found after pushing the pendent, she just responded, "I'm here now." I said she arrived only because of me notifying the front desk, and she again slightly angrily repeated her statement. I was appalled at her attitude, but more importantly, her ignoring his request for a wheelchair, which he clearly needed. I went upstairs to reflect what I witnessed and to complain. I was then introduced to a manager. I said that I would hate to have my 84 year old mother treated this way if she had an emergency.

I toured many facilities for independent living for my mom before happily choosing Edgehill. It's…read moretrue you do have to plop down some cash around 565,00 depending what apt you choose . The upside of that is better quality in both food and service and programs. The residents are upscale and hip . I actually leave with a smile on my face usually not the case when you visit other facilities. The brunches pre Covid are amazing with unlimited mimosas even though my 93 year old mom never has more than one. My mom loves it there and that's the most important thing. From Albert who's like a personal concierge eager to help to Gaye and all the people in nursing to Jessica and others in food service are amazing. Peace of mind that's she's well taken care of.

Our company, Stardust Move Managers, has worked with The Waterstone at High Ridge from the first…read moreday of it's opening in 2022. We were there to move the first residents into this spectacular Senior Living Community. Working with the staff at Waterstone made our job a pleasure. Everyone form the marketing /sales group to the move in coordinator to the maintenance people allowed us to do our job and move and settle in the new residents as seamlessly as possible. A tough task for a new building. We continue to move in new residents and are always so happy to be working with this great community of professionals.. Patricia Gabal Owner Stardust Move Managers LLC Senior and Specialty move managers

Poor care quality. Far too many patients for the amount of caregivers in the memory unit. Staff is…read moreunpleasant and there is very little interaction between the staff and the residents. The leadership at Waterstone really leaves a lot to be desired. Consider sending your loved ones elsewhere for this price point.

We love Benchmark at Stamford, Ct. (formally Sunrise) and would recommend it to anyone! Our…read moremother lived there for 9 months before her passing. Any time we came to visit, there was a happy buzz in the air. Not only is every single person on staff highly trained and always upbeat, but the facility is very pretty, nicely decorated and cozy, inside and out. Benchmark helped us get a speedy move-in date, and did everything they could to keep our mother, who was in memory care, busy and feeling loved. We were delighted by the constant array of events that were planned for the residents. One of our favorites was the Brazilian jazz lunch that had a huge live band a buffet to fit the theme. Many people got up to dance and all the residents were smiling. We noticed that all the staffers went out of their way to talk to all residents in the halls when passing by - always sharing a witty line to help the residents feel a part of a larger community. We feel it takes a special understanding of this community to do a great job and it comes from the top down. The company does a fine job on all levels. Highly recommended! Thank you again to all at Benchmark for taking great care of our mother and giving our family peace of mind during a difficult time. As they say, it takes a village- and Benchmark is best village. Fondly, the Haydens

From the owner: Benchmark at Stamford - formerly known as Sunrise of Stamford - offers Assisted Living and Memory…read moreCare to seniors in Stamford, CT. Residents receive personalized support and enjoy chef-inspired meals, comfortable amenities, and a full calendar of engaging programs. With a dedicated team and a welcoming community, residents can stay active, connected, and supported every day.

I can't express how grateful my family is for the high level of competency, care and compassion…read moredisplayed toward our 86-year-old father by the management and staff of the Residence at Summer Street. Not only do they accommodate every one of his needs, but they graciously indulge his whims. In an industry where bait-and-switch seems to have become the standard, the Residence is a welcome exception. Hats off to its eminently capable executive director, Jorge Cortizo, whose people skills are unparalleled. Thank you!

I am a hospice volunteer and have visited patients at Brighton Gardens. The caregivers there are…read moreattentive and kind and the patients I see are always clean and dressed with their hair combed. The facility is well kept. Much nicer than other assisted living residences I have visited.

In mid summer my mother became extremely ill in her hometown of TR NJ and after a lengthy…read morehospitalization and rehab we were forced to make the difficult decision to relocate her up to CT near us. My mother had no input in the selection due to her illness and because we told the rehab facility we were not interested in leaving her in NJ they decided to discharge her with little notice to our family. Dylan was extremely accommodating and met my sister and I on a Sunday. He arranged for someone from Sunrise to observe and document her condition at the NJ rehab and jumped hoops to help us move her quickly. Yes, there are a few unfavorable reviews we saw on the web but we checked the DPH licensing web and checked on things like service or health violations as part of our decision to move mom to BG. They bent a rule and let us move her on a holiday weekend since we had to get her in sooner when the NJ facility gave us two days notice of a discharge date of Friday before labor day. As my mother has improved, she has come to consider this her home with new friends. The staff have been kind and considerate of her recovery and care. They give her choices in her wardrobe selection and activities since she is wheelchair bound at this point. She loves her meals and feels happy, much happier as time passes, AJ, the ED has answered each and every question that we come up with, is very responsive and the receptionists are so helpful. We decided at the 11th hour of closing up her house to bring up her kitty after the first month who is also elderly and the staff has been wonderful with Timmy. I hope in considering choosing BG you will visit and check all sources, talk to staff and tour the facility. You will see for yourself that many factors go into a big decision with what is best for your parent or family member. We have found all the staff to be courteous and considerate and right down to the Director of Facilities, who responds quickly to complaints if any. The fact that Mom is close to myself, my two other siblings and we can see she is happy is a bonus. That and the friends I have made with other resident's family members. For our family it is a win win all the way around. And, then....let me tell you all about Bear........

My parents were determined to live in their big, old house as long as possible and they did, well…read moreinto their 90s. My mother's sudden illness and my father's ongoing decrease in mobility created the situation that they could no longer live in a multi story house independently. We were so fortunate that they had looked into Brightview on New Canaan a month or so before my mother's illness. Within two weeks of the decision to move, and a week after my mother's return from the hospital, they were moved into a bright and sunny 2 bedroom apartment at Brightview. It was an emotional roller coaster for them and it took a team approach by the rest of the family to get all the furniture and their belongings moved in. The staff at Brightview are incredible and make sure that my parents feel valued and are safe and happy. Michele was indispensable in making the transition as smooth as possible. While my parents miss their house and all the living that went on it for 57 years, they now call Brightview their home. They have been there about a month. On my recent visit, I took them around town on errands. Upon return to Brightview and entering their apartment each time, they're expressions were of familiarity and contentment. They were home. We highly recommend Brightview on New Canaan as a loving place to live.

Well appointed, well cleaned place with good food. Lately( august 2022) staffing is getting…read morestraightened out. Friendly caring staff and nice residents make for a very comfortable stay.

After 50 years in their beloved home it became obvious that my parents would do better in an…read moreassisted living facility. It was a daunting and emotionally difficult task for everyone in the family. Thank goodness for Atria! Our first interaction was with Frank Mastrone, the Community Sales Director. Frank listened attentively and understood our challenge. It was clear that he wanted a positive experience for my parents. There was no pressure or pushy sales pitches and we all felt comfortable throughout the process. I'll start with the facility: it's beautiful. The large and nicely appointed lobby opens on to the lounge, which in turn opens to the garden. Besides seating areas and paths around the flower beds, the garden has a fountain, koi pond and play area for the grandkids. It's lovely. The dining room is bright, spacious and the flowers and table linens give a sense of elegance. And the food! Wow! They had us at the appetizer. In addition to the dining room, there's a nice bistro with sandwiches, salads and snacks. We looked at one and two bedroom apartments as well as a studio. All were bright, fresh, airy and nicely furnished. My parents selected a west facing one bedroom unit and their sunset view is amazing. My dad enjoys the afternoon games and both enjoy the exercise and tai chi classes. They haven't yet availed themselves of the movie theater (super comfy) where there's a daily matinee and evening show, but they have enjoyed the concerts and live performances. Everyone on staff is friendly, knowledgeable and very caring with the residents. The nursing staff is attentive and really on top of the details; I'm very grateful for their care. Denese Brooks, the Executive Director, takes a personal interest in the family's experience and has been very helpful in figuring out logistical issues. I'm so happy that my folks are at Atria! I live on the opposite coast, so knowing that they're safe and well cared for is a big relief. More important, however, they are happy, comfortable, enjoying themselves and making new friends. It's pretty great. Olga P.

My wife and I had more than 40 years of wonderful living in near by Old Greenwich when our lives…read morewere changed by her increasing challenges. Upon the recommendation of medical professionals my daughter and I embarked upon a search for the best possible answer for the help we need. We found it at Atria Stamford. After some months I can say without reservation that this has been a quality of life saver for us. Staff members from Denese the Manager to Frank, France and many others. Everyone is so patient and care oriented. This place is superb.

Julia the administrator was avoiding me for weeks for a refund after my father had passed away in…read moretheir care. After finally calling me back, she hung up the phone on me. The refund was issued incorrectly (we were shorted money) and she refused to give me any contact information to speak with the finance team directly. She also refused to give me her supervisor's information or contact to help rectify the situation. She stated she is the only person I am to talk to. Stay away far from this place!

Staff is not helpful , one simple questions turns into 4 transfers . Would never send anyone here.read more

We moved our brother to the memory care unit of The Residence at Seleck's Wood's in August, 2024…read more Thus far, it has been a very good experience for all concerned. The onboarding process was very smooth and with assistance of the Selleck's Woods staff, the move-in was very easy. My brother's apartment is very clean and functional. The personal care team has been terrific with making my brother feel welcome and well cared for. Best of all, my brother is quite happy with his experience at The Residence at Selleck's Woods and that in itself is extremely important to our family.