Very happy with the services Alex provided. Just moved into a new home which came with a 75'' TV…read more TV was fine until about 3 weeks after we moved in. Hence why they most likely left it LOL but given it was free and only a 2021 model, we figured it would be worth a shot to try to get it repaired. After spending some time trying to troubleshoot on our own we decided to look for TV repair companies. We were hesitant and were pretty close to trashing it because it is a huge TV and weren't aware at the time if someone would come to the home for diagnosis and repair. We searched on Yelp and chose this company based on their reviews. We were not let down and our TV is working now. My experience with Alex was excellent. He was responsive throughout. Before he even scheduled to come through he asked me to do a hard reset to hopefully resolve the issue and save us having to pay him to come diagnose it in person. Unfortunately, our TV does not have a hard reset button (some Android TVs don't have this button). He was flexible with our scheduling for both diagnosis and repair. Once it was diagnosed he ordered the parts. He just received the parts and repaired the TV today! Highly recommend Alex and his company, and hope others will consider his services in the future. Not sure why there are 2 bad reviews for this company BUT one thing I noticed for both of those reviews is that both of them come from people that are located in San Francisco and both only have one review (this company). Not saying they are fake but it is kinda sus that the only 2 bad reviews he has on here are from out of state, literally across the country, and same city locations. I also noticed that there are 8 reviews for this company (ALL of them raving reviews recommending this company) that are not included or taken into account for use to see. So make of that what you will but I HIGHLY recommend this company. They are my go to for electronics repair needs!!! Thank you Alex!!

Alex runs a small shop but runs it well. He was able to diagnose and fix our entertainment unit and…read moregot it up and running, saving us the hassle of finding a replacement and rewiring. You won't find anyone better than Alex!

We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Honest and doesn't mess around. Provides up front advice without running up service chargesread more

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

Corey is a true master in vintage audio repair. Great communication and timely service so glad he…read moreis in the NOVA area! Thanks Corey, enjoying my Onkyo TX 8500 once again.

I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

A-No 1 audio repair guy. Seems to specialize in vintage gear; re-capped my beloved 1970's Pioneer…read moreSX-950 and two Advent speakers. Simply outstanding work. Talented, personable and patient to a fault, Mike is customer focused and will provide honest assessment of repair and stand behind his work. 100% would recommend to anyone with audio gear that needs 'help.' Thanks Mike!!

Mike is an old school radio tech, he used to rebuild PCB boards back then. Honest, professional,…read moreall the right equipment, and knowledgeable..he knows his stuff!! I brought a Parasound 2003a amp to just do a diagnostic because I thought it had issues at low power. All was good, just dirty contacts, no charge, so I left him a tip. Anything that I have high end wise, definitely taking it to Mike.

I reached out to this company back in September to get my laptop screen fixed. The number on Google…read morewas 301-751-5869 at the time. I prepaid for the part as they said they had to order it. On September 20th they called and left me a voicemail saying it was finally in stock after some sort of delay because originally they told me it wouldn't take that many days to arrive. The part arrived. I brought my laptop up to the mall and left it there for a few days. I had to keep calling to check on the progress of my laptop. I decided that one day I would just come up there since I didnt live that far from the store. I came to the mall and asked about the status of my laptop. He told me I could take it home but that they broke something different in the process of fixing my screen. The broke the "bezzle" so basically I cant close my la[top down all they way and have to be very careful with it while using it because the screen could fall. The placed tap on the screen to hold it up from falling apart and told me that they had ordered another bezzle and when it arrived they would call me so they could put it on. Because I use my laptop for work they told me it was fine to take my laptop home and to just becareful using it. I called the store back every couple of weeks trying to be patient. I would call every 2 weeks then i think i waited 3 weeks then another time i waited a whole month before I started to get frustrated and wanted answers. This time when I spoke with them they said they ordered it but it was taking a long time arriving, that it was hard to locate that part but it was in route and the moment it arrived they would call me back. So then a few days after Christmas I decided to go to the mall again and talk to them in person. I asked the guy at the desk where the part was for my laptop and explained the situation and he seemed nonchalant stating that they changed management and the people who use to work there no longer work there. Seemed very fishy and upsetting so I asked who the manager was and who was in charge of things and told them the last people said my part was on its way to the store. He basically told me he couldnt help me and that they changed thier number. Now when i look on google it says the store number is 240-633-9373. This is unacceptable and i deserve for my laptop to be fixed or this company owes me a brand new laptop for heir negligance on informing customers that they were getting rid of team members while parts where being ordered that customers were still waiting on. They literally told me they broke the bezzle while replacing my screen that it was on them and that they were ordering a new one. This is not right

absolutely terrible experience. very polite people with terrible business skills…read more the left hand has no idea what the right hand is doing. you cannot believe anything they say. when I went to pick up my computer, after leaving it for repair, and instructed to pick it up, I was told upon arrival, OOPS after we looked at the computer this morning, you will need a new hard drive. Sorry for telling you to pick it up today. No call, email or text. This happen multiple times (over three). Excuses and the upsale is what you get to look forward to with this business. Save yourself the disappointment and headache, find another computer/cellphone repair business. they earned less than 1 star. Complete waste of time and resources doing business with The Fix - St. Charles Towne Center