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    Aubusson Fabrics

    5.0 (2 reviews)

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    14 years ago

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    JOANN Fabric and Crafts

    JOANN Fabric and Crafts

    2.9(14 reviews)
    3.2 mi
    $$

    [1112] 11/24/2020…read more This Joann fabrics is located in a strip mall. I never realized this location was here but I'm glad I found it. This place is heaven for those that love sewing. There are SO many choices to choose from. The only thing I did NOT like was the cutter at the sewing area would NOT cut my fabric in two 1 yard pieces. She literally told me it was store policy and I can cut at home. It's bull... The other Joann does it and I do this so I can send my mom fabric. Annoying. I'll be back but mostly for the fabric choices.

    I've shopped this store (this location among other Joann stores) for decades, for crafts and…read moresewing. This Gateway store is consistently hit or miss with employee attitude. On a good day people will actually be helpful. The cutting counter folk will not ignore you, they will get back-up to man the line, they will look out for your coupon options, and make sure you have all you need, and all questions answered. I'm pretty sure this is how old lady Joann would've wanted things to run. (This is how most other stores try to operate every day.) On a bad day, you get the rudest, laziest attitude ever, and none of those appropriate workplace functions actually happen, and the brutish attitude is that you're lucky to get half-azzed help at all. Tonight I was "helped" by Ruth Ann, who was not willing to perform as I believe Ms. Joann herself would've wished. I called ahead because I'm scrambling to finish a dozen projects for a charity auction. I have a toddler and really no time to waste running around to stores (who does?). I spoke with Ruth Ann, who from the start made it clear that me (a customer) calling to ask her questions was just completely unreasonable. Despite her attempt at shirking her JOB DUTIES I pressed on asking if the RIT black liquid dye was on sale in store or not? Simple question. Just walk over and check, or walkie-talkie your floor associate and get them to check. That's it! My response? "Well RIT never goes on sale" (uhhh yes it does lady), and so I asked my question again. She said it was not on sale (didn't check). I then confirmed I would be able to use my 40% coupon on this because it was "not on sale"? She said there was currently no 40% off coupon. Again completely incorrect. I then asked my second question a second time. She finally answered with a snarky disclaimer that "only one item" can be used with coupon. Hmm yes, I was asking about my ONE item. (Btw, this item was cheaper at Target unless I could use the 40% at Joann, thus the point of the call.) Guess what? At the store with toddler, the RIT spot where black goes is empty. Despite online inventory saying there were SIX of my item in stock, there were NONE on the shelf in their designated spot. When asked for help, Ruth Ann tried to claim there just weren't any and resisted checking at every turn. Finally, she climbed a ladder and got more down from the top shelf (which customers aren't supposed to access themselves). THEN, there is a sign stating it is ON SALE, and of course the sale doesn't compare to the coupon discount. I could have ordered it online for store pick up to get that same coupon price with online promo but stupidly trusted that Ruth Ann wasn't lying to me. Well, there's Ruth Ann at the register, and she has the nerve to try to not honor my coupon, which ten minutes ago she said she absolutely would honor on ONE item! It took a painful and COMPLETELY UNNECESSARY argument to then get a manager involved in order to purchase this ONE ITEM as promised over the phone before driving all the way down there. This obnoxious employee, Ruth Ann, was WHISPERING in her manager's ear like a sixth grader, like this problem customer dare ask her to make good on her own word after she was too lazy to give correct information and lied over the phone. Absolutely MISERABLE experience! No apology for the negligence or rudeness. Always a pleasure to deal with this store when I'm devoting my time and money to help a CHARITY.

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    JOANN Fabric and Crafts
    JOANN Fabric and Crafts - Jo-Ann - Storefront

    Jo-Ann - Storefront

    JOANN Fabric and Crafts - Jo-Ann's Gateway Shopping Center - Interior

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    Jo-Ann's Gateway Shopping Center - Interior

    The Little House Shop - Serveware

    The Little House Shop

    3.6(9 reviews)
    0.7 mi
    $$$

    The minute I walked in I remember why I haven't been here in ages. My money is no good here. It…read moredoesn't count, because you're invisible. The one saleswoman said to another customer "we know YOU here", which is not even code for "get out" which was meant for me. With their arms folded, they watched me like a hawk, as if I were going to steal a piece of some overpriced Juliska or Sferra right under their noses. There was one woman who used to work here who was friendly, helpful and funny. She is (understandably) gone now. These women are like trained hounds who can sniff out an adverse zip code in two seconds flat. Don't waste your time or money, or ruin an iota of self-esteem you may have had before you walked in.

    Do you have a large trust fund?…read more Have you won the Mega Millions? Do you love paying top dollar for beautiful home furnishings, decor and entertainment? THIS is the store for you. This store is full of breathtakingly beautiful items, displayed to show their best attributes. Everything is top of the line. The staff are impeccable, genial and warm. While I was looking at sets of 4 coasters for $155 (not a typo- one hundred fifty five dollars), I thought - wow, I want to remember these when they get donated to Goodwill some day. Birthday Twin expressed her thoughts better than I. When they asked how they could help she said "Oh, it's a beautiful store and I am not your customer." Yep, me too. I don't fault them, please understand dear reader. Their offerings are not overpriced, they are top quality. They should cost what they're asking. I appreciate that. Lovely place. I am not their customer.

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    The Little House Shop - Dishes

    Dishes

    The Little House Shop - Vases

    Vases

    The Little House Shop - Glass

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    Glass

    Aubusson Fabrics - fabricstores - Updated July 2026

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