Steve's Seeing is going out of the fabric business. Of course I went there and made several purchases of beautiful materials. Excellent service and a large percentage of all items in the store. Good selections of material, sewing machines, threads, and machine parts at great prices. read more

Incredibly kind and knowledgeable staff! Was able to do a trade in with my old machine, and they made the entire process a breeze. Couldn't recommend them enough. read more

So nice that a place like this is still around. Good old fashioned type of business with people who are knowledgeable and really willing to help you. Couldn't have been nicer or more helpful. read more

Great service, but expensive. My family and I have been using Steve's for 30 years. The staff is knowledgeable and friendly. I recommend them for vacuum repairs, but make sure that the repair is worthwhile, meaning that with vacuums so cheap these days sometimes you're better off just buying a new one. If you do decide to get your vacuum repaired, Steve's has always provided good and efficient service. Things have always been repaired to my satisfaction. When it comes to purchasing a vacuum, Steve's has a lot of higher end stuff. They offer you a pretty good opportunity to try things out as well as good warranties. When it comes to purchasing vacuum parts and accessories, I find that you usually do better online, at least when it comes to price. But if you're looking for something right away, or trying to find something that is hard to find Steve's will always have it or get it for you. It's nice to have this kind of old school, family-owned shop still in business. Steve's maybe on the pricy side, but you do get what you pay for. read more

I have to give this place two stars for the following reasons: Place is constantly short of help so you have to wait for what seems like forever. Staff are not friendly nor courteous! Purchased two different vacuums from them a top of the line stand up Regal stainless steel anniversary edition; and a Miele canister. First vacuum was about $400 the second was close to $1100.00. Both require bags which I was charged for extra! Was horrified when I went on line and found that I could purchase 100 bags for what I was charged for 20. Never again ! The Regal the belt keeps coming off or they snap and break have had difficulty replacing the belt was charged $5.00 when vacuum was under warranty for belt they wanted $25.00 as the man gladly boasted to put it on it would only take a minute ! I asked if he could show me how he replied no again said he replaces hundreds of these belts and I should be able to do it myself in under five minutes if I needed help there were UTube videos. Otherwise he could replace the belt for $25.00 labor ! That's $1500.00 an hour !! No thank you won't be back again ! My Miele needed service was told it would be close to $185 or more plus parts and labor to fix a suction problem. Was told I would need a new power head and hose over the phone said Ok I'd be in later called CJ Miller's in Harleysville and described problem with the Miele and the Regal brought both to them and had both repaired for $6.50! Just really avoid being ripped off by these people !!! read more

They suck! I have a GV-X12 Vacuum cleaner which I bought from Amazon. I went to Steve's Vacuums to purchase bags. They were doing curb side service at this time. I showed them the vacuum. The gentlemen brought these OBRECK Vacuum bags which were way to big and I showed him. He said they work. Well the bags were a nigh mare because too big for the vacuum. The bag wasted because vacuum would stop working because too big. Anyway, took, the bags back and Ugly Lady (Ugly in sprit) said they are the only bags we have. I told her they should just say they don't have the correct bags for the vacuum. I ended up going to Walmart and found the correct bag for $7.95. Again, Steve's Vacuum cost me $29.00 and the bags are way too big for the vacuum and don't work. Steve's sucks. They just sell you anything and when you return back to the store with the wrong bags, they don't want to give you you r money back. The staff is SO MEAN! THEY SUCK! I WILL NEVER GO THERE AGAIN, CHECK WALMART FIRST!!!! read more

Took two vintage Pfaff machines in [didn't think they could be fixed]. Tom [repair guy] was VERY honest and kind. donated machines, extra parts, books etc to help others if possible. While there, the owner, Steve sold me the SAME machine Tom recommended for what I do professionally. A QUALITY Bernina, and they did NOT try and over sell me. He listened to my needs, asked pertinent questions and I an THRILLED! He also discounted the machine a bit and truly treated me as a valued customer and respected my skills. When I called about needing other accessories, he sold them tome at a 25% discount! I will ALWAYS remember the complete honesty, integrity and respect with which I was treated. read more

I can't give Steve's Sewing any kind of stars. I've been in the store twice in the past 3 years. The first time I was there I was wandering around the store looking at their fabric selections and their sewing machines. At no time during that 1/2 hour visit did anyone approach me and ask if I needed help with anything. There were no more than 2 other customers in the store. My second visit to the store was to bring my sewing machine in for repairs. I understood that because I purchased the sewing machine from a shop online during the pandemic that it wouldn't be covered by the manufacturer's warranty. That didn't matter to me. I just wanted my machine fixed. The first thing I was told was that my problem was caused by "user error" implying that I didn't know what I was doing and that I was the one who caused my machine to malfunction. I have been sewing for over 50 years. This was not the case. I explained that my bobbin case had twisted while I was sewing and that I had also heard a sound coming from the bottom of the machine which sounded like a spring popping. The lady who was "helping" me at the desk was extremely rude, I believe her name was Barbara. She continued telling me that I probably did something to the machine which was causing the problems and that the machine wasn't purchased from their store and was therefore not under warranty. I explained that I understood that and I took the machine to them because they were a factory authorized repair store for my brand of sewing machine. I told her that I just wanted the machine fixed and that I knew I would have to pay for the service. She then realized that the machine was also an embroidery machine and jumped down my throat for not bringing a hoop with me. I reluctantly left my machine with them for repair and received a call about a week later saying that it had been fixed, that the cost was $140 and to come pick it up. Ironically when I picked up my machine I heard the very rude woman tell a customer who was bringing a vacuum in for repair that the reason it didn't work is because she probably wasn't paying attention and ran over the cord. I brought my machine home and it worked for about a week before the same exact thing happened. Needless to say, I didn't want any more contact with these people because of their rudeness. I drove 50 miles to take my machine to another authorized service store. I was treated very nicely by people who knew what they were talking about and actually spoke to a technician when I dropped it off. The service person called me and told me that they had 3 people working on the machine because they couldn't figure out what the technician at Steve's did to it. They opened my machine up and found 2 loose springs just laying underneath the machine and one spring attached where it shouldn't be. And that was the wrong spring, also. They did several repairs to the machine, including replacing the bobbin case (which Steve's didn't do). They contacted the manufacturer regarding the correct spring, which they replaced where it is supposed to be and worked to solve the problems the machine had. Long story short, the second repair cost an additional $311 to fix the damage done by Steve's to my $2500 machine . I am very disappointed in Steve's and do not recommend anyone take their machines or their vacuums to them for service. read more

I own a Bernina Activa 210 and Steve's Sewing and Vacuum Center is the only local retailer that I can count on to reliably 1) staff that are knowledgeable about and familiar with Bernina machines and 2) actually have a well-stocked inventory of parts/accessories for Bernina machines. Today, I called ahead to see if they might have a walking/quilting foot for my machine. They kindly put it aside for me and I was able to purchase the part this afternoon. I was surprised that it even qualified for the 20% discount they have been offering as a special to customers since they have just opened in a brand new space. That generosity shaved about $30 off of my rather expensive part! The new store is lovely! Plenty of room for browsing and test-driving their various sewing machine models. They still have plenty of fabric, thread, and other notions to keep any seamstress well-stocked. The customer service is always superb and I find the staff to be very friendly. Two years after its purchase, my Bernina is still in tip top condition and I am happy to know that I can rely on Steve's to see that it lasts me well into the future. read more

This store is a godsend. My 10+ year old vacuum stopped working on a Friday at 5 PM. Faced with the option of dirty carpets for days on end, or finding a way to revive it...I took off the cover of the vacuum for the first time, and noticed something that didn't look right. I removed that part, and took it to this store in hopes that they would tell me what went wrong. I should also mention that it's really not in my budget right now to buy a new vacuum. A very friendly clerk named Dave told me that my broken part was a "beater bar" and that he might have an exact replacement in stock. Before I knew it, Dave produced a $29 replacement! After ringing me up, another clerk named Gus gave me some additional info about the beater bar, which helped me better understand what went wrong. I headed home with my new part, and my carpets were cleaner than ever an hour later. In short, Dave and Gus provided fantastic service, and my veteran vacuum works like it did a decade ago. Thanks guys! read more

I have been interested in taking sewing classes for a couple of years, but with two small kids, it was a project that got stuck on the back burner. Cut to a month ago, I was wandering around Joann's, looking at sewing machines. I didn't want to just buy any old sewing machine, not really knowing what to look for. I asked the woman at the store if they offered classes. She told me in a hush hush voice, that Steves's offered classes and to go there, and I'm so glad I did. The woman, who became my instructor was very knowledgeable and friendly. Never once did she try to convince me that I needed more of a machine, instead telling me that no matter what I bought from them, that I couldn't really go wrong and as a beginner, if I decided to upgrade in the first year, they'd give me full credit towards the purchase of another model. Not to mention, that any problem you encounter in the first year is free, including user error. They have great reputable brands, Bernina, Baby Lock, and Janome. I settled on the Bernina 230, which I got a GREAT deal on, as they're moving, so the price was discounted. I love it. I also took a beginners class and learned a lot. I can see how some of the people that work there could be less helpful, but the person who taught our class never made us feel dumb. It was so much fun and I was able to make some new friends *insert mega cheesiness here* Their fabric prices are slightly higher, but most of their stuff is average priced. I think people are used to having endless amounts of 40% off coupons that Joanns has to offer. And there's nothing wrong with saving money, but I wouldn't say the markup at Steve's is astronomical. In fact, I'd say the price of their machines is slightly better than comparable. But remember, you get what you pay for. Go and buy a crappy modern day singer, and try to compare it to one of the brands that Steve's carries. Come back and tell me you're happy with the singer. I would say the one star reviewer had a bad experience, but don't let that stop you from going. I won't go anywhere else. read more

I've purchased both a sewing machine and a vacuum cleaner here. Both experiences were fantastic. I wasn't sold into something I didn't need, and I feel confident that should anything happen with either machine, I can go to them for help. Their customer service is fantastic! They also price matched my Miele vacuum with a local competitor, and threw in a box of bags to get me started right. I'd been to two other retailers- and Steve's was the most helpful and most pleasant.. by far. I also love the variety of classes that they offer, including kids camps during school breaks! read more

I have a couch and love seat with recliners built in. A local shop said the footrests were beyond repair. Luckily I found Steve's! Gail was able to sew 4 covers that I attached. Furniture saved!!!! read more

Steve's Sewing Vacuum QUilting - Here are 2 of the covers she stitched for me! - Appliances Near Me - Bridgeport, Pennsylvania

After initially missing the maybe problem Steve went above & beyond to help my mom with her vacuum. I had paid for a 'check up' but since issue persisted and wasn't able to be repaired he refunded my money. My mom said he was very helpful, good business.... read more

Staff was very approachable and helpful. My goal was to see if my 40 year old sewing machine could get a desperately needed tune-up. Was told there were at least 100 machines ahead of mine but I decided to leave it and hope for the best. Got a call in about 3 weeks to let me know what the technician found. He discussed options with me and when I asked if it was time to buy a new machine, he said that with the recommended maintenance my old one would be as good as new. So a fix of around $150 gave me a well working machine and saved me the hundreds of dollars I would have had to spend on a new one. Great experience and I highly recommend them, read more

Knowledgeable staff, friendly, helpful, amazing inventory. When people say "it's expensive" I assume they mean "more money than I wanted to spend on a repair." I'm of the mind that you do usually get what you pay for however I think their prices are very fair. Love having this shop in my community and will go out of my way to support them! read more

Beware taking your Dyson to them... I have never written a review on here before and do not enjoy giving a low rating on a local business I have used several times, but I hope by writing this, I prevent others from going through what I went through. I took my Dyson to Steve's for service as the hose was not working at all. It sounded like something was stuck in there, which I told them. I was told they would look at it within a couple days because they were caught up on work. A week later I received a call that the vacuum needed a new brush housing assembly and service and it would come to $165+tax. I was told the part needed to be ordered and it would take 7 to 10 business days. I needed my vacuum since it had already been there a week. When I picked it up, they told me they would order the part and call me when it came in so I could bring the vacuum back. Fast forward almost 10 business days, I decided to go to the Dyson Service Center in KOP since I really needed a working vacuum after all this time. I was there all of 2 minutes for them to discover that there was a plastic cap stuck in the hose. After removing it, the vacuum was fine. No new brush housing assembly needed. I also found out that my vacuum has a 5 year warranty (even though I didn't buy it from Dyson directly) and if I did in fact need the part Steve's said I needed, it would have been covered by the warranty. Steve's is no longer a certified Dyson dealer. They should not be fixing Dyson vacuums (cleaning is fine, I guess) and they cannot get certified Dyson parts since they are no longer a certified Dyson dealer. I guess this is why I never received a call that the part is in, since I'm guessing they can't get it. Or worse, I would get a part that isn't certified. Needless to say, I will no longer be taking my Dyson to Steve's. I am not knocking their service for vacuums they are certified to work on, but before you take your Dyson there, you may want to go to the Dyson Service Center first and save yourself time and money. read more

I don't normally give reviews, but after my most amazing service yesterday, I have to. My vacuum was not working and I thought it was the belt. I came from out of town as I sooo trust Steve's vacuuming. Steve the owner was so knowledgeable, thoughtful, and helpful. It wasn't the belt and he could have presented it as a huge problem. But being as honest as he is, Steve explained it was not a big deal and fixed it on the spot as a favor for coming from out of town and I left a VERY HAPPY CAMPER!! Thank you, Steve! read more

I took my machine in for cleaning and a new threader. They did replace the threader. However they did not clean my machine. I see threads in the thread path, bobbin winder, bobbin. I took pictures. I paid $200 and they didn't do the job. I called two times and was promised a call back. No call back. Very unprofessional read more

I have purchases several expensive machines at this shop. All was fine until they moved. I was promised free classes on my new machines and never got them. I contacted then no less than six times, always with a promise to call me back. Almost a year later, I'm still waiting. I have found another sewing machine dealer that is a bit further away but is wonderful. This shop seems to have gone down hill. They are short staffed and because of that, I find them short tempered and less than helpful. read more

Plenty of inventory, helpful staff, convenient hours. Expensive, but I guess you get what you pay for

The shop folks are nice. Charged 6.99 for a belt. Charged 3.95 for a small filter. He just cut a piece of foam. Do shop around and online for cheaper deals. read more

I had an old Brother that was about $90 and was going to cost me $99 to fix! So We bid each other good byes today and I headed out to Steve's for a new one. I knew I wanted Bernina. After doing an on-line search, Steve's was only dealer near me. When I entered their big and bright showroom, I was so excited to see their amazing selection. They do have every price range. I am using my Bernette 46 already and love it! Good bye, Brother. Hello, Bernette!!! read more

It's been a few months since we purchased a miele vacuum from Steve's and we absolutely love our vacuum. The staff and owner are extremely helpful, friendly, and knowledgeable and I would recommend them to anyone looking to buy a vacuum from here. read more

The lining of a very expensive coat had ripped so we popped in to see what kind of patch they might recommend and get it fixed up. The guy who I think owns the store sat down at one of the sewing machines and stitched up the rip for us right then and there. Super friendly guy, didn't charge a thing. Incredibly helpful! read more

I was in Steve's yesturday for our second Riccar vacuum purchase. Our salesman both times was Dave. We put Dave through the ringer as far as showing us what the vacuums could do and he was up for the task and more! He was very knowledgable and extremely friendly and accommodating. He showed us the ins and outs of both of the vacuums that we purchased as well as some others so that we could make informed decisions as to which ones to buy. He spent at least an hour each time with us. We were so pleased with the service we got from Dave the first time that we called ahead to make sure that he would be working the second time around. read more

About 6 months ago I went into Steve's, and Steve himself worked with me on getting into a new vaccuum. We looked at a couple different models. The more I explained my needs the more it led to the Miele Complete C3. Having gone through box stove vacs in the past, tbis one is in a league of its own. Picks up great, powered is easy to adjust. Bag is easy to change and holds a remarkable amount of debris. Works great on my furniture, and I even got the smaller powerhead for the stairs. Thanks for that tip Steve, works great. The hardwood floor attachment is the best I have ever had. And even the small things like the one touch cord retract works perfect. Well thanks again Steve for this fantastic tool, makes it a joy to vacuum every week. read more

You don't judge a business simply by how they act when everything goes perfectly, but also by how they repopnd to unforecast issues. Because I've had a great purchasing experience AND great service from Steve's, I can recommend the store without any hesitation. We purchased a Miele Capricorn vaccum from Steve's. We dealt with Jim and Justin, who both had a complete understanding of the product. This is an expensive item, and you want to feel like you're getting intelligent and informed advice, not just a sales job. Check that box. You also want to walk away knowing that you paid a fair price, and a little negotiation yielded the discount that asked for, and a couple of accessories. It made use feel great. Check that box. As it turns out, we had opted for a model that includes a circuit board that the salesperson didn't particularly recommend, and sure, enough, it was a little too sophisticated for its' own good: it failed. Steve himself was present for the service visit, and he replaced the entire accessory from the canister to the rotating brush (I don't know what it's called) without any hesitation. Standing by the product? Check that box. And then there is operator error. We let the bags fill up a little too much, and some dirt got into the canister, gummed up some filters, and ended up jamming the piece in which the bag sits, which affected the seal, and the way the canister closes. I figured someone had damaged the unit at home, but no one fessed up. Either way, we couldn't vacuum. So, back to Steve's. Long story short, when there is a problem, Steve wants to know about it, and he badly wants to fix it. Somehow, I ended up leaving with a perfectly air-cleaned vacuum, with new filters, and a newer model bag, at no expense. Saving the customer from himself? Check that box too. Nicely done, Steve! read more

Very dissappointed. They are dishonest and overpriced. Purchased my sew ing machine/cabinet here a few years ago. I found the employees knowlegeable...but not friendly. Same for those teaching the intro class. Rather condescending. Recently returned.....had a problem with my machine. Mentioned to repair person that the machine was perfect and then all at once I had a problem..maybe it was the tension...and no adjustments had been made. He said..$149 for the tune up...I asked why...sign said $99.....he said it was more if there was a problem with the tension. I explained once again that I was still able to sew with it. The thread seemed to be tight when I was threading the machine. I asked if they did not find a tension problem would they refund the $50...he said yes. Picked up repaired machine...brought it home....same problem........realized it was a particular spool of thread that was pulling. Did not need the tune up or tension adjusted. If the repair person knew his work (and I suspect he did)...he would have realized immediately there was NO tension problem. Do not like dishonest people...do not want to spend my hard earned money on businesses that take advantage of you. read more

I bought a sewing machine here years ago and have loved it! It was reasonably priced, and I got free classes to teach me all about it. The customer service is excellent. I also love their quilting fabrics. They're a bit more expensive than the local chain stores, but you get what you pay for. The fabric is all first quality. I rent their long arm machine for quilting and it's wonderful to use. If you sew and/or quilt, this is the store for you! read more

I've known Steve for many years from purchasing sewing machines, sergers, and embroidery machines for my sewing hobby. I had no idea of his expertise in kitchen installations! I recently purchased several state of the art Miele appliances from Steve's. I was pleasantly surprised to learn that Steve installs these appliances and coordinates everything from start to finish with his expert crew of professionals. My kitchen project involved alot of detail and man hours. The attention to detail that Steve gave to each aspect of these renovations was phenomenal. He took the time to clean any dust and dirt each day before he left. Not once was I left without a working kitchen throughout this entire project. Our kitchen came out gorgeous and exceeded my expectations! Love, love, love it! read more

Called Steve's last week about a product upgrade to my 10 needle embroidery machine. They called today to say the part I needed was in and they would do the work while I waited so I would not have to be without my machine. Not only that but they upgraded my software as well. They are the best! Oh, and did I mention Steve's has the best prices. read more

I brought my Singer 401 to the store and was pleasantly surprised to have it repaired while I waited without charge. I expected to pay anywhere from $100 to $150 for the work. It's great to know you can completely trust this store and know the prices and work will be excellent and satisfaction is guaranteed. I will never shop anywhere else for sewing needs. Thank you Jo Damiani Plymouth Meeting. Pa. read more

I just had the WORST experience of my life with their service department. Your staff needs a lot of training. Will NEVER go back there again

why would anyone shop here?? Bought a Dyson animal last week, they gave me the wrong one, then refused to help me get the free handheld that comes with it. They were rude on the phone and went back on their word. I'm returning it and buying online! I'd rather deal with the company direct than this schister mom and pop store! read more

great service old fashioned service price is fair needed a vacuum belt steve's does a great job 5 stars thanks use them you will not be sorry get steve talking and the sale is more fun thanks read more