Like many people, I don't enjoy buying new cars. I hate slimy pushy salespeople. I hate the "Let me check with my manager..." ploy that salespeople use to play good cop/bad cop. I hate the dragged out, hours-long process of sitting in the dealership and then having to resist the up-sell from the finance manager after you think you're done, etc., etc. It's not set up to be an efficient use of my time. Thus, it was wonderful that I didn't have to deal with ANY of that on my recent purchase. Kaye Dacosta and Audi Concord made my most recent car purchase as smooth and painless as possible! I knew I wanted an Audi A3 e-tron (a plug-in hybrid that qualifies for the solo driver carpool stickers). I emailed a few dealerships (including Audi Oakland where my boss bought hers but her salesman actually left and I later learned he's now at Audi Concord!), checked out Edmunds.com's estimated price, and got a few email replies. Kaye immediately sent me a competitive "Edmunds.com e-price quote" for the model and color I wanted, without excess accessories (e.g., I did not want special mats, the tech package, heated seats, etc.). FYI, I hate talking on the phone with salespeople and didn't want to go to the dealership until I had a specific price and VIN number, as well as reassurance that I'd get a fair value for my trade-in. So I basically restricted all communication to email until I was ready to drive in. I found Kaye very friendly and professional, as well as extremely responsive to my emails. She was scheduled to be off 2 days after she first gave me the quote, but she checked in with me even on her day off. Over the course of 4 days, we exchanged at least a dozen emails or so because I was trying to nail down all the other details (e.g., I had my old Honda Pilot to trade in). I also had other dealerships trying to counter-offer but they weren't able to meet Kaye's offer (which included some generous terms). I also found a couple dealerships completely non-responsive--I got one email from Audi Palo Alto that they didn't have any 2017 cars yet. They didn't give me a quote--just asked if I wanted to go to their showroom. Why would I do that if they don't have any 2017 cars to test drive/look at? Kaye was incredibly patient and worked hard to get me a great deal. When I showed up to pay for and pick up the car, Kaye took me on a test drive of my new car, answered all my questions, and pointed out little tips and tricks. She was very thorough and reassuring. I also briefly met Eddie, the manager, who was very friendly and had approved the very generous terms of my offer. Katrina from Financing was lovely and not pushy at all. I think she caught me off guard because I am more accustomed to pushy finance managers. It felt like chatting with a friend! All in all, I highly recommend Concord Audi. I definitely think it was worth the drive out there! read more

After receiving poor customer service at Royal Auto Group in San Francisco, I decided to make the trek east to Audi of Concord. And boy was I happy I did. A world of difference from Royal. I was greeted the moment I walked in the lot. I was promised a no pressure type atmosphere and that we could go at a pace I was comfortable with. All of the folks there were friendly, service oriented, and helped me easily transition to my brand new Audi A3. From getting a fair price for my trade in to getting a good deal on my new Audi, they explained the numbers and were transparent. Because of this, we were able to strike a deal fairly quickly. Tom helped me out and although I knew what I wanted, he helped get me through the process painlessly. I was in and out of there in about 2 hours. Way to go Concord Audi, you earned my business today, and probably again 36 months from now. read more

This review covers the car purchasing experience at Audi Concord. I don't have any experience with their service department. I had a pretty clear idea what car I wanted and made my decision long before I even stepped into the dealership. My only requirements were a no-hassle experience getting my order in, straightforward pricing and Euro delivery. I previously purchased an Audi from Sonnen in Marin and wasn't really satisfied with the experience, so I checked forums and read reviews for alternatives. This eventually led me to Audi Concord. My order was a bit complicated in that it involved a limited model that wasn't available yet at the time, so I already expected to deal with waiting lists and potential mark-ups. When I called up Audi Concord, they highlighted the fact that they don't charge mark-ups and only required a modest deposit to ensure a spot on the waiting list. This pretty much sold me. I worked exclusively with Alex from reserving the order to finally taking delivery six months later. He kept me apprised of updates and made the whole process very transparent. At no point I felt I was being stalled, misled or promised something they could not deliver on. I will certainly be back for my next Audi. read more

I drove all the way from Sacramento because Chris Montoya was straight forward and did't beat around the bush. When I got to the dealership, I was greeted and treated like a human being unlike other dealerships who judge me with my appearance. Everything was all on paper as agreed with no surprises. I ended up driving home as a very happy customer with a new Q5. Thank Chris Montoya for all that you did, Michael Lofano for approving the deal, and Jon Bruckman for closing the deal. You guys rock and will definitely be doing business again and telling my friends and family about you guys! read more

Audi Concord - Best experience I had in buying a car, thanks Chris Montoya! - Auto Repair Near Me - Concord, California

I wish I could give 6 stars. Daniel and Joel were so upfront with us. They were kind and funny. The manager Eddie was great too! Very nice dealership with extremely friendly and helpful staff. I would highly recommend Audi Concord to anyone looking for a luxury & performance vehicle. Oh, Kris in Finance was extremely helpful and HONEST! Absolutely, no sales pressure. He really respected us! read more

I just purchased an AUDI A4 and the service was very warm and amazing! Would definitely recommend this place to everyone else.

One of the best car buying experiences we've had (we've had experience purchasing vehicles from 6 different dealerships and visited countless others and hands down, this is the best overall dealership experience we have ever had). Eddie and his team are fantastic. They are family friendly, patient, honest, knowledgeable about their cars, and work with you to get you what you want without being overbearing. Their finance manager even played with a puzzle with our daughter while we were signing our paperwork!! They fed us catered food and homemade cupcakes while we were waiting for everything. They all seem to work like a cohesive team and aren't out to compete against one another. They bend over backwards to help you out, too - even with simple things like finding a place to park your car (their current lot is pretty tight and customer parking is hard to find, but they told us they are moving to the Honda dealership location very soon). They also come out and greet you right away so you're not standing around waiting for someone to come out to you or going and finding someon on your own (ahem...Livermore Audi) If you want a pleasant car buying experience, I highly recommend this dealership. Eddie is the sales manager and it was an absolute pleasure doing business with him. We were originally helped out by Alex on our first visit to the dealership a couple of months ago, but he was off today so Bernard and Eddie helped us out. Everybody was easy to talk to and pleasant to work with. Even the staff that wasn't helping us out would talk to us and were genuinely friendly. They don't mess around with unreasonable car prices either. Fair value and fair negotiations. I can't say enough good things about this place. Thanks for everything, Concord Audi!! We are VERY happy customers. read more

Let me start by stating that I'm not easily impressed by customer service, but my experience at Audi Concord has been exceptional. Paul Rodriguez, in sales, was honest, knowledgeable, a pleasure to spend time with and best of all, got us a great deal. Patty in service was extremely communicative. And Adam Landry, head of the department that gives loaners when your car is getting service, was inquisitive of what I might need or want in a loaner, then extremely accommodating. I drive all the way from east Dublin to come here, but I'd travel further if I had to read more

For the past couple weeks I've been to quite a few dealerships looking for the right car and this was probably my second stop. The sales associate Ryan helped us and showed us all their used inventory on their lot and around my price range. I checked out the 2012 used A6 they had on the lot and it was quite nice but the only reason I didn't walk out with it was because it was grey and if I was buying a car I wanted it to be black with a black interior. Ryan showed me and let me test drive the used Q5 they had on the lot and I really did like it but it just had quite a bit of miles and I already knew I had my heart set on an A6. Before leaving Concord of Audi without a vehicle I told Ryan that if he had a black on black Audi A6 then I would have made him a sale and left with a car and he told me if anything comes through his way then he'd call me to let me know. Fast forward to a couple days later and I was looking online checking out the inventory at Audi of Oakland and Audi of Concord. I test drove an Audi A6 at the Audi of Oakland and almost made a deal but the salesman at the Oakland location didn't seem to try and negotiate with me on the price so I walked away and I'm glad I did because 2 days later I saw the A6 I've been wanting at the Audi of Concord online!!! The A6 was black on black with more features then the A6 in Oakland and was actually a little bit cheaper. After looking at the A6 online I already had planned on calling Ryan to see if I can come and check it out. Before actually calling Ryan on my lunch, to my surprise Ryan called me to let me know about the A6 they just got at their dealership. I already knew that after he called me it must of been a sign because I was literally about to call him. My boyfriend and I went to Audi of Concord the same day after work and upon entering I guess Ryan already knew I was on the lot so he pulled up the A6 right in front for me to look at (and he actually pre washed it too before I came in which is a nice touch!). The moment I looked at it and sat inside I already knew I was in love and I knew it was going to be mine. The A6 had the Bose sound system. navigation, 20 inch alloy wheels, blind side assist, black exterior with the all black leather inside and so much more options. We test drove it for awhile and my boyfriend and I discussed it before making any decisions and I have to admit Ryan was very patient with me as I was so indecisive on what I wanted to do especially since this is my first car I'm every purchasing in my whole life. We sat down with Ryan to talk over numbers and I let him know the whole situation at the Audi of Oakland and asked Ryan what he can do for me as for lowering the price. Well he did more than enough because he knocked off more than I expected and he tried to negotiate with his boss as much as he can so he can see me walk away with the car. After all of Ryan's hard work with lowering the price I told him okay lets get the process and he made the whole process as easy as can be!! Since it was late at night he let me pick it up a couple days later so that he can have the car fully detailed with a full tank of gas. If you're ever looking for an Audi then RYAN is the guy to see!! He's super friendly and not pushy at all compared to other salesman at other dealerships. He will let you take your time on deciding and he's very straight up and honest about everything. Ryan made my first car buying experience such a breeze and he really went above and beyond for me. When it's time for buying an suv then Ryan is definitely the sales guy I'm going to see. THANK YOU RYAN!!!! read more

Audi Concord - Thank you to Ryan for helping me buy my A6!!!! He is the best sales guy and went above and beyond. - Auto Repair Near Me - Concord, California

When walking into this dealership make sure to ask for Alex Kludt! Buying a new car is not the easiest process not to mention the pressure you typically feel from car salesman when all your trying to do is research which car is best for you. I am so happy I walked in to Audi Concord where I met Alex, an incredibly knowledgeable and honest salesman. I was interested in looking at the Q5 and Alex was very thorough in explaining every single detail the car had to include the engine. As a female, this is typically not something I would care about, but the way the engine is packaged inside the Audi is truly amazing. My first experience here was better than I could have hoped for. I was sold after the first test drive. This was especially the case after I decided to visit BMW next door and had the worst experience ever. The salesman at BMW did not care about what I was looking for, he just wanted to know when I wanted to "buy". Awesome. In the next couple weeks I was bombarded by sales calls from BMW, EVEN after I stated I was going with Audi. A week after this experience, I went back in to Audi and met with Alex. He was extremely fair and honest when it came to negotiating a price on the Q5. At the end of the day, it was a very smooth transaction and could not have asked for a better experience. I have now had the Q5 for almost a week and couldn't be happier with my purchase. I recommend any one that walks in to Audi Concord to ask for Alex Kludt. Hands down best salesman. read more

I am always an Audi Girl...its always my first choice if I had to pick. :) Everyone should go test drive an Audi with Alex. He is the guy with the bow tie (he was my "doctor" for the day...heheh) I have never had so much fun test driving a car before. His instruction was very simple. "point the steering wheel to where you want to go and step on it. the car will do the rest" LOL...I did just that and had a blast making tight turns and zipping along on the freeway. He was very knowledgeable and super patient. He can definitely find the right model for your needs. Thats what he did for us. I have my audi for a little over a month now and I fight over it to drive every chance I get. I am very happy with the service my "doctor", I mean Alex, provided me and he offered me a great deal for my "TARDIS", I mean Audi...hehehe... Don't think about going anywhere else for your Audi purchase. Go to Audi Concord, you will be very satisfied and proud to own an Audi after your purchase. read more

A very nice dealership with many audi cars and other used vehicles. Even thou the dealer was very helpful but he had to go to his manager back and forth to ask even simple questions where anyone can answer. And that shower that the dealership is not giving enough responsibility to the dealers, "which I never experienced that in other dealerships". And after about 2 hours wait, the representative came back and ask for a cosigner even thou I have very food score and if not offering a very high percentage of interest "16%" for a 2011 used car with +100000 miles on it even thou I was makin 45% downpayment for that car. This is the most ridiculous and at the same time disappointing dealership I have ever been. I feel sorry for the dealer Paul because he tried his best to help; but he couldn't!!! read more

My experience with this car dealership was amazing from Cody (our Sales person) to the Sales Manager and even the General Manager. They were very up front and I did not feel the normal haggle. It was the best car buying experience I have ever experienced. I highly recommend them and when I buy again, I will definitely will use them. read more

I had an extremely pleasant buying experience with Audi Concord - the most enjoyable of all the cars that i have purchased. The entire team was extremely professional, fair and helpful. Evelynn quickly responded to my inquiries and arranged for a test drive. Sergey answered my many questions and solidified the deal. Katrina processed the paperwork quickly and efficiently. The entire process was excellent. I would certainly buy another car from Audi Concord when the time comes. Highly recommend this dealership! read more

If your looking to buy a Audi I would for sure head to Audi Concord and talk with Chris Montoya. I have been stereotyped way to may times in life and Chris along with the two brothers their made me feel right at home. Great people very friendly and will definitely be back to buy an Audi from Chris in the future. David Changras read more

After posting the 1-star review below, I recorded a call from Tim, the GM. While we didn't buy our car there, Tim was grateful for the feedback, apologetic, professional and forthright. Worth the jump from 1-4 stars! DO NOT CALL TO BUY A CAR! This dealership does not want your business. Sales people will TEXT back saying it won't work based on a 3-minute conversation and then the sales manager will not return your call. That was my experience today with Robert (manager) and Sergey (salesperson). Doesn't even matter if you can pay cash for the car the very next day- Livermore, however, was helpful! read more

Bella, Alex & Faye are great people to work with! I bought a beautiful 2018 Audi. They answered all my questions and worked with me on my 2013 Audi as a trade in. This allowed me a good down payment to keep my monthly payments lower. Highly recommend this dealership! Thank you Alex & Bella & Faye! read more

Ask for Alex Klundt or Sean Zaki when you get to the dealership. We had called multiple Audi dealerships just for them to ask "When can you come in and buy a vehicle..." We walked in to Audi Concord and it was so nice to be greeted by people that actually care about their product. We were taken on a test drive in Seans car, and we were sold on Audi after that point. We decided to purchase a Q5 and it was a seamless process. A week later my co worker was looking for a new car, and we decided to purchase another Q5 from them. There are three other co-workers of mine that are going to be purchasing A4's next week and we will be going to Alex and Sean for our purchases. Thank You for making our experience so memorable and we look forward to a long lasting relationship. -Ruben Garg read more

I'm on my second Audi! Concord Audi has the best staff, efficient service, and I'm always given back a beautifully cleaned car. I'd recommend a service coordinator but they are all great. read more

I went into the dealership wanting to trade in my 2011 S5 and was thinking about the TT RS, but after talking to the salesman (Alex) and looking at the back seat, I could not get my 7 year ole in and decided to test drive a S5 convertible. Needless to say after a painless 3 hours I drove off in the car. The whole team works together to make the car buying process easy and relaxed. They are also reasonable and fair, honest and not high pressure. The service department simply rocks. If you are in the market for an Audi, look no further than this dealership. read more

Audi Concord is the best! I drove out there to avoid the extra fees associated with these other Audi dealerships in SF, Oakland, etc. I wanted to turn in my previous A4 for a new one to lease, and Doug Linden was the rep working with me. I thought he did a fantastic job of being patient with me (needed a couple weeks to sort out finances) and getting me into the car I want and also made it work financially. I got a good price for my car, and drove off with a new A4 quatrro! You can't beat Audi lease options, compared with others like BMW and Mercedes. Let's face it-Audi's are so great they practically sell themselves. But this dealership exceeds the normal customer service obligations, and really made this transaction as painless as can be. Katrina was also very helpful in finalizing all the paperwork-swift and efficient! Thanks Audi Concord you guys rule! read more

Looked up the inventory on website for the color i wanted, found it and called the dealership. I spoke with Chris Montoya and the rest was handled in a very Professional and impressive manner - from test drive to getting the car to my price range and completing the paperwork. read more

Audi Concord - Auto Repair Near Me - Concord, California

I never thought that I'd be writing a Yelp review on a car dealership, unless it was a negative one. However, my recent purchase at Audi Concord was simply the best car buying experience that I've ever had, bar none. I visited Audi Concord three different times while shopping at various dealerships for a new car. Each and every time I visited Audi, I (and my wife) were treated exceptionally well. Our salesperson was Alex, and he was very knowledgeable, cordial, and patient. He knew the car details inside out, even the very complex new MMI (Multi Media Interface) which includes all the new tech features (gps nav, Bluetooth phone, radio, etc). Never once did we feel pressured to buy, and pricing was not discussed until I initiated the topic...how refreshing was that! On our first visit to the dealership we meet the owner/general manager named Tim. In other dealerships, the GM is hiding behind panes of glass and watching everything like it's a casino. But at Audi Concord the GM was out walking around and interacting with customers in a very upbeat and courteous manner. Ultimately, we decided to buy a new car at Audi Concord. The price negotiations were transparent with no pressure or hassle, and we felt respected and listened too throughout the process. Even the finance person, Katrina, was extremely helpful and courteous, no pressure whatsoever, no upsale bs. The whole new car buying experience at Audi Concord was a pleasant experience. If you decide to visit the dealership, I highly recommend Alex as the salesperson. The young man is the best new car salesman I've ever interacted with...he epitomizes professionalism with the right touch of integrity and courtesy...adjectives not normally associated with car salespeople. read more

I absolutely LOVE this place. I recently leased an Audi A6, My sales associate was Kaye and she was awesome!! The transaction was super easy, it was transparent, thorough and they respected my time. My finance manager was Katrina Gray, another awesome experience. She walked me through the leasing process and helped me protect my investment. I purchased the Tire & Wheel protection, Lease End Wear & Tear, Interior / Exterior Protectant and Full Maintenance. I absolutely strongly recommend all of these when you lease an AUDI, you will need it. Lastly, Katrina got me in and out of the finance office within 16 minutes. We shared stories about her visit to Iceland and her adventures in Oakland. Concord Audi is truly an awesome place. Thank you. read more

Easily one of the best car buying experiences I've had! Erin Scordelis was friendly, knowledgeable, and very professional. Alex the finance manager and Nick the sales manager were both top notch. I was never once given the typical sales pitch. Everyone was genuinely interested in understanding my needs and offered appropriate solutions. I was in and out in about two hours, which included a test drive, a nice discount off the MSRP, and all the paperwork. That's surely a record in the 10+ new cars I have bought. A few years ago I visited another Audi dealership, and the lack of service was part of the reason we ended up buying another brand. This is our first Audi and our first visit to Audi Concord. Based on my experience today, it will definitely not be our last! read more

I purchased a used Saturn at concord Audi in March 2014. The process was super smooth .....I didn't feel pressured or that the salesman was trying to make a sale. It was a great comfortable place. My son was excited to get this Saturn with 38,000 miles. We were looking for a used car for him to drive is infant daughter in. I spent maybe 2 hours there buying the car. I believe my sales guy was chris (sorry if that was wrong). He was great and made the process simple for us. However, 9 days later while driving to work the car stopped and did not run. I had to wait about 10 minutes to start it and go back home to call Audi. they had me bring it in. they serviced it with no charge to me. I picked it up the next day...and it seemed fine. Then the alarm started going off while I was inside the car....and then it stopped working all together. I called them again and brought it in. Although the car did not work out (they gave me my money back) I had the BEST experience at this dealership and was made to feel that I was valued. I would do business with them again!!!! great group of employees!!!!!! Plus they like my dog...Marley :) read more

I cannot recommend this dealership. If you call for information you found on-line they suddenly don't have that vehicle and have no idea why it is still listed. In addition they will say anything to get to come in and then completely deny anything they stated on the phone. My recommendation: DON'T DO IT, IT'S NOT WORTH YOUR TIME. read more

My wife bought her SQ5 here because after seeing a couple of other Audis in the area, this dealership had the best sales team that seemed to care more about their clients. We never felt pushed the entire experience but the 2 sales guys were patient, helpful, and informative. Ultimately that's what wins customers, and their loyalty, and their referrals. read more

I recently purchased a vehicle here, and was very pleased with the customer service I received. Vincent was extremely helpful, super personable, and knowledgeable. I had visited other dealerships around, and was completely turned off by how pushy the salespeople were. I would recommended this dealership for anyone interested in purchasing an Audi. read more

We had the pleasure of working with Bella, from the Leasing department at Audi of Concord last week. We had leased a Q5 two years ago from this dealership and returned to look for a replacement for my husband's 10 yr. old car. We were certain the Q3 was the logical choice. However, when we sat in the car we quickly realized it was not a good choice for several reasons. Bella listened carefully to our concerns and priorities, searched their inventory and quickly located a used Q5 in pristine condition, in our top color choice, at a great price (close to what we would have paid for the new, smaller car.) Within minutes we were sitting in the front seat, loving everything about the car. Bella was knowledgeable about the inventory as well as the pros and cons of individual models, which she explained clearly, in detail and without bias. We found her to be both professional and delightful personally. Her wonderful associate Justin completed the transaction for us the following day and could not have been more pleasant, accommodating and professional, as well. He even retrieved several items we had forgotten in our trade-in vehicle and followed up with a detailed voice message. These two young members of the Audi Concord dealership team are impressive in their professional demeanor, vehicle knowledge, and genuine willingness to "do things the right way." We do not hesitate to give Audi Concord our highest recommendation. read more

Adrian De Jesus supported us with patience, knowledge and service toward exactly what we were looking for. He listened to our car desires without prejudice and delivered to our satisfaction and more. The other staff that worked with us through our purchase process was patient, respectful and efficient as well. It was a great experience and the car, a 2019 Q5, is incredible! read more

If you're even considering an Audi, this is the local dealer to go to hands down. We had a nightmare experience with our last car buying experience (Stewart Chevrolet/Cadillac) and were honestly shocked at how easy our sales person - Amy Gayles - was to deal with. I wanted my wife to be a co-signer and she was unable to be there so Amy got in the car with me and drove to my house (over 15 mi away) to enable her to co-sign for the car. Amy was well versed on all of the cars we were interested in and a pleasure to deal with, as was everyone we dealt with there since then (floor manager w/our trade in, service consultant, etc...) You can definitely tell this is a family run dealership that focuses customer service. I can't give a higher recommendation for Amy Gayles or Audi Concord. Great experience. read more

Daniel is one of the Audi technicians. He is terrific! We just had a 90 minute appointment with him and learned so much. I highly recommend him if you need help using your Audi technology. read more

We've bought two cars from Audi Concord in the last year and are exceptionally impressed with their customer service. We can't recommend them highly enough. Alex Kludt and Kaye Dacosta are incredible. You couldn't ask for better people helping you get into your new car. Do yourself a favor and reach out to them if interested in an Audi. Great dealership as well. Every part of it has exceeded our expectations and we wouldn't hesitate to buy our next Audi from them. We live in Rocklin (about 90 miles away) and have an Audi dealership three miles from our house and yet we travel to Concord to buy our cars from them. That should speak volumes to how good Alex, Kaye and that dealership is. read more

Had the absolute pleasure of working with Paul Rodriguez and Baigal. Both knowledgeable sales people. Neither pressured a sale and in the end, Paul's easy dealing sealed the deal and I walked away a very satisfied customer. read more

Buying a car is usually a terrible experience of disappointments and snarky-sharky salesmen who inspire a quick hand sanitation. Between their cologne and "Hey, Howya doin... what'll it take to get yous to drive off in dis new cah" deliveries, each one is like a trip to the Jersey Shore. Until visiting AudiConcord, the most friendly and 'bend-over-backwards' group overall was the folks at the Subaru dealerships I visited. Friendly and honestly willing to do almost anything to sell you their great product. The other Audi dealerships I visited were quite the opposite. Except for Audi Concord they were a bit arrogant, somewhat rude (not returning calls or emails), stupid (no... I don't want the A4, I said I was looking for the Q5... only!), or just indifferent. And then there was Audi Concord. The folks I dealt with there were completely different from the rest of the herd. As nice as the Suby group, but more professional overall (no slam to the Subaru folks, as we bought there too). They were honestly friendly, caring, helpful and actually had a sense of humor. As my salesman Tom said (and I paraphrase) "If it's not a fun experience, you shouldn't do it". Tom was helpful, courteous, funny and allowed me to just sit in the cars for as long as I wanted to learn the controls and listen to the sound system. He's a great guy, and I really wanted to buy a car from him. The whole team there is great... from the lovely receptionist who will smilingly make you as much coffee as your nerves can handle, to the finance person (Nana) who just cracked me up with her sense of humor and stories. The owners were incredibly nice and seemed honestly appreciative of my business. Now that was a real change from the other Audi dealers, who didn't seem to care one way or another. My new Q5 is amazing. I love it so far, and getting it at Audi Concord was one of the most enjoyable car buying experiences I've ever had. Kudos to the management for encouraging and fostering such a great environment. And thanks again Tom. Now, the true test... let's see how they do if there is ever a problem. Enjoy! read more

After signing up for a four year maintenance plan with Audi Concor, they performed a 20K Service. When I picked up the vehicle, the car was returned unwashed and the brakes now squeak. Very disappointed with our experience. Next time I will take our Q7 to Livermoore. read more

We had a great experience at Audi Concord! We sought out a vehicle online, searched and dealt with many dealerships, including another there in Concord (all while traveling from Fresno, at that); knowing that there would be an option that met our requirements in our search for a quality low mileage and well maintained pre-owned vehicle. Not only was Tim attentive to our needs, his communication throughout the process from our first inquiry to the moment we drove up to finalize was second to none! He heard us when we expressed our concern to get in and out quickly, limiting our time in the showroom once we arrived, and was respectful of our time because of our travel. The vehicle represented very well and we weren't surprised by any undisclosed issues! It was just as advertised, and even better than expected! Although we're not local, we are pleased with our experience and highly recommend Audi Concord to those looking for a hassle free and professional dealership. Thank you, Tim and thank you Audi Concord! read more

If you want to get an Audi, I strongly recommend this dealer ship! I went to test drive a TT last weekend and got out without any pressures to make deal on the spot telling them that I was still considering other choices as well which I really like. Many dealership I have ever visited they just keep pursuit you without any breaks and that is very annoying to me and that never happens to me here. So on Monday I went there again to talk over the deals and found myself falling in love with the S4 instead. Erron the sale person really took care of things very well and he was very friendly and helpful. And you know what? They got me! I have decided to get the S4 on that day. They gave me really good deal on the S4 and priced my old A4 that I turned in very good too so why not? read more

Great experience buying a car from Audi Concord. I would highly recommend working with Mr. Adrian De Jesus (aka LED). He was very knowledgeable and worked hard to find the exact car for our family. read more