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    Concord Chevrolet

    3.9 (1k reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Concord Chevrolet

    Auto battery or electrical system repair

    Auto engine repair

    Auto light repair

    Oil changes

    Routine automotive maintenance

    Concord Chevrolet Photos

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    Recommended Reviews - Concord Chevrolet

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    The front of the building
    Brian H.

    I had the opportunity to go today and test drive the car that I have been eyeing all k we the bay. The Honda CRV. I've bought two civics here in the past. I will say this is a good dealership. I was well accommodated . Go see Leo Hawkins. He was really helpful. Knowledgeable and he answered every question. He went above and beyond for me . A very relaxed atmosphere here . I will be back. And I will buy the car here...he tested me really well . I respect that and customer service is what this dealership is all about .

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    29 days ago

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    3 months ago

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    MARIO B.

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    6 months ago

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    1 month ago

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    19 days ago

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    3 months ago

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    3 months ago

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    8 days ago

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    4 months ago

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    1 year ago

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    6 months ago

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    3 months ago

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    4 months ago

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    8 months ago

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    2 months ago

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    1 month ago

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    4 months ago

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    9 months ago

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    4 months ago

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    4 months ago

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    11 months ago

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    2 months ago

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    5 months ago

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    3 months ago

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    9 months ago

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    6 months ago

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    6 months ago

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    2 months ago

    Great service from Charles. I am a repeat customer, will be back again. Next lease will be with him again

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    3 months ago

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    2 months ago

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    2 months ago

    Had warranty work done, completed within 2 days and was a simple smooth process. Would recommend using.

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    11 months ago

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    Page 1 of 26

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    Review Highlights - Concord Chevrolet

    Rodney Phelps always goes above and beyond in the assistance of the general car service for my sister Isabel.

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    CarMax

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    After much thought we decided it was time to sell our 2014 Ford Fx4…read more Selling it ourselves seemed like a hassle right now so I got an offer from carmax online. It was very easy. They offered almost 3k more than Ford did! The offer lasts a week. Make an appointment. You bring your paperwork and vehicle. They confirm everything is as you said. And they cut you a check. Done! Shout out to Jay!!! She was our specialist. She had us out of there in under an hour! I don't know about buying, but my experience selling our truck at carmax was 5 stars!

    I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

    Enterprise Car Sales

    Enterprise Car Sales

    (113 reviews)

    Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

    I had a very disappointing experience at Enterprise Car Sales, 1235 Concord, CA. 95899. While the…read morestaff was very friendly, (Almost too friendly), they worked together as a well-oiled sales machine, the kind you easily get overwhelmed with. I did not want to "ring the bell". The process was rushed when the paperwork came. It was all presented very quickly with repeated direction to sign or initial where the YELLOW was, without ample explanation of what you were actually signing. After the sales person did his job, backed up by his boss when he needed more muscle, the paperwork person came in. Again, she was very nice, and it felt like a good amount of trust had been built, so in a fast, robotic fashion, you diligently signed the papers as told. I wasn't able to review them until I got home and found many things that were errors, not necessary, or not as I was told. I called, left voicemails, e-mailed and texted with questions, several of which were not answered or responded to at all. A scheduled call was not kept. I left several messages to be returned, which were not. They were usually at lunch, in a meeting, not available, or stepped out every time I called. I attempted to nicely resolve the issue and told them in writing within 7 days, that I did not want the car, and wanted to get mt old car back, which came in for Enterprise for $2000 under the Kelley Blue Book Trade in Value. I sent them a screen shot, but they said they couod not read it. One lady said I missed the deadline by one day and there are no exceptions, but I told them on day two there were problems and I wanted to return. Enterprise had a paper that said,iElectronic communication was accepted, but later they told me I needed to bring it in, an 8 hours drive. With no guarantee and my experience, I would not make that drive until the return was approved. The car was in "perfect condition. One lady kept going in circles about policy, rather than customer service. After the sale, it seemed, I was dismissed and they were on to the next. Sorry. I also, told them to please keep my car for me that was traded in, and when I went to Kelly Blue book it was $1500-$2000 LESS than KBB trade in. Enterprise made it out to be a GREAT price., The law and my lawyer says 7 days was business days, in business transactions and the Memorial Day holiday didn't count either. They were notified on day 2, 3, 4, etc. I called my insurance company and they said that Enterprise sold me products that were already covered by my insurance, so I didn't need them, and my sales person talked directly to my insurance agent. Customer Service is not going around in a circle repeating they would not help. It is working with a customer to find a solution that would make them happy. That's what their "no questions asked" policy said. SO my lawyer confirmed that unless clearly specificied otherwise, 7 days was legally figured at 7 legitimate business days. Even though I told them well before that. Then I asked for the CEO and President's numbers in St. Louis and could not get them. Then I called the lender, Wells Fargo who said they would not fund the loan and would escalate it to be resoved within 10 days. Note that the Enterprise sales person told me my payment would be around $400, but Wells Fargo said it was $563.67. Enterprise said it was never in an accident, but the CarFax showed two. All of this is in writing either on text, email, voicemail. And it's an extraordanaringl bad and disappointing experience. I am a disabled woman, so maybe the American's Disability act comes into play. I am willing to pay a $200 re-stocking fee (which is kind of ridiculous), or get my original car back, which they texted was still safely there on the lot, or even consider finding a different car, but none of this can be done by talking in circles, and not looking for a solution to make a customer happy, who from a marketing perspective will tell at least 200 people about their experience to friends, at weddings, graduations, funerals and more which is far more detrimental than a good customer service experience, instead of hiding behind a policy I didn't even break. No one told me it all had to be done in person. There is an Enterprise Car Sale location just less than two hours away, where I could drop off the car, and later pick up my own car, or find something I love. A black car is very bad in Palm Springs. So next, I called the lender, and told them not to fund my loan, which I was told by my attorney, until it's all figured out. There is a cute white car just 1.5 hours away. The lender agreed that I was rushed through the process, notified them well within the 7 days, etc., and are escalating this situation. All of the people are very nice, but maybe just a bit too slick on manipulating sales without proper and complete information. As a single, disabled person, of a certain age, I expect customer service satisfaction. Wouldn't you?

    Concord Mazda

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    This is a nice dealership right next to the freeway…read more I was in the area, and spotted the Mazda logo. I wanted to get some OEM parts directly from a dealership. So I drove around the lot and found a "guest parking" area right in front. I went inside and asked the receptionist the location of their Parts Dept. She took the time to show me where it was. I rang the doorbell, and someone came out to help me. He was very careful that he had the right part. Year, engine, turbo vs non-turbo, etc. As he rang me up he noted- there's a fee for using a credit card. No fee for using a debit card. You have very thoughtful and detailed minded staff.

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    Zac Auto Dealers - My new ride from Zacs!

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    FIVE STARS IS NOT ENOUGH…read more We had a car that needed repairs that exceeded its value, so we started shopping online for a replacement. We came across a plug-in hybrid that felt perfect for our family...especially with our kids being year-round student athletes, even through the summer. I called Zac Auto Dealers and spoke with Elham, who confirmed the vehicle was still available. We headed over later that morning, and from the moment we arrived, everything just felt right. He came out to greet us. Saw the car right out front and it was in amazing condition, After a quick test drive, Elham had all the paperwork prepared quickly and efficiently. No hassle whatsoever. We decided to finance the vehicle. Zac Auto partners with Travis Credit Union in Concord. Took a short drive there, where we worked with a gentleman named Herman. He mentioned he regularly helps Zac's customers, and it showed. He made the entire process smooth and stress-free. Travis Credit Union was so welcoming and professional that we even opened a savings account with them. We picked up the car the next evening at Zac's. We were told it had been serviced and checked at their partner shop, Ace Auto Care in Lafayette. The car was in pristine condition. It looked, smelled, and drove like new. About three and a half weeks later, I noticed white smoke coming from a small tube underneath the car. Long story short, it turned out to be related to the battery/heating system. The car still drove perfectly, but not knowing who to call, I reached out to Zac Auto for guidance. A gentleman, Aziz, answered and without hesitation reassured me: "Don't worry...we'll take care of it." I explained what was going on, and he immediately directed me to bring the car to their partner shop, Ace Auto Care. At Ace Auto Care, I received the exact same level of service: kind, friendly, professional, honest, and incredibly respectful. Felt like I was greeted by cousins. By the very next day, my car was ready, repaired with brand-new parts...courtesy of Aziz and Zac Auto. Honestly, between Elham, Aziz, Herman, and the entire team at Ace Auto Care, it truly felt like we hit a grand slam. Thank you, Zac Auto Dealers. You are all a true example of how a business should be conducted along with how people should be treated. You didn't just take care of a transaction and a pricey repair...you took care of our family, and that means everything. Thank you.

    I wanted to take the time to leave a honest good review for Zac Auto dealers, as a return customer…read more My fiancé and I recently purchased a second vehicle from Zac Auto, as my first experience was fantastic. About a Subaru outback and it has ran great. My second purchase was a toyota sequoia. Zac Auto has gone above and beyond once again with their customer service. They are honest and upfront, and they make it clear that they want the vehicle to be a good vehicle for you when you purchase it. They stand by their cars and if there's any issues, they take care of it. It's rare these days to find a family dealership with this integrity and care for their customers. I would send anyone in my family there without hesitation and have recommended them to several people. Anytime I need a new vehicle I will go straight to Zac Auto. If they don't have what you want, they'll find it for you. I can't thank them enough and we'll be back again. I'm sure.!

    Concord Chevrolet - car_dealers - Updated June 2026

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