I had an outstanding experience at the Chevrolet dealership in Concord from start to finish! Ash was an exceptional salesperson, knowledgeable, patient, and genuinely focused on making sure I found the right vehicle without ever making me feel pressured. He made the entire buying process enjoyable and stress-free. Joe, the General Manager, took the time to introduce himself, which really showed how much he cares about his customers. He made sure everything went smoothly and that I was completely satisfied throughout the transaction. That personal touch meant a lot and speaks volumes about the leadership at this dealership. A special thank you to Lisa in Finance. She was absolutely fantastic! Not only was she incredibly friendly and welcoming, but she took the time to sit down with me and thoroughly explain every detail of the paperwork. She never rushed me, answered all of my questions, and made sure I fully understood everything before I signed. Buying a car can sometimes feel overwhelming, but Lisa made the finance process easy, comfortable, and completely transparent. Her professionalism and patience truly made a lasting impression. It's rare to find a dealership where everyone works together to create such a positive experience. The customer service I received from Ashay, Joe, and Lisa was second to none. If you're looking for a new vehicle and want to be treated with honesty, respect, and exceptional service, I highly recommend the Chevrolet dealership in Concord. Thank you all for making this one of the best car-buying experiences I've ever had! Even though I didn't buy a Chevrolet, they had a Lexus when I went here that caught my eye! They were fair with my trade-in and gave me a great price for it. read more

Concord Chevrolet - Car Dealers Near Me - Concord, California

I'm extremely disappointed with my experience at this dealership, especially with the sales manager, Matt. I brought my truck in because the transmission was acting up after having it serviced there multiple times. Instead of properly diagnosing the issue, I was immediately pressured to trade it in. I was told the transmission was "completely blown," quoted around $10,000 for repairs, and offered only $3,000 for my truck. When I questioned the numbers and showed Matt the current value of my truck, he laughed at me and accused me of lying. That level of disrespect from a sales manager was unacceptable. I took my truck to a transmission specialist for a second opinion. They serviced the transmission with a fluid flush, and it has been running properly ever since and for a fraction of what the dealership claimed it would cost! Even more concerning, the dealership's inspection paperwork never stated that the transmission was beyond repair or that the transmission fluid had even been checked. It simply recommended replacing the transmission. Based on my experience, it felt like selling me a new vehicle was a higher priority than accurately diagnosing my truck. I won't be returning, and I would encourage others to get a second opinion before trusting major repair recommendations from this dealership. read more

Anthony & Nick were a great help in getting a vehicle! The staff at this establishment are friendly and helpful :) Hella gratitude, Tuta read more

I recently purchased my 2025 Tesla Model 3 Highland, and I couldn't be more excited! Nick Cooper made the entire process feel effortless from beginning to end. He was so honest, knowledgeable, and attentive. Instead of trying to "sell" me a car, he took the time to understand what I wanted and made sure I felt confident every step of the way. John Cooper in finance was equally amazing. He made the financing process incredibly smooth, explained everything clearly, and made sure I was comfortable with every detail before signing. His professionalism and kindness really stood out. One thing that also impressed me was the overall atmosphere at the dealership. Everyone was welcoming, positive, and genuinely seemed to enjoy helping customers. They were even BBQing to celebrate the Fourth of July, which added such a fun, community feel to the day. Nick Cooper made what is usually a stressful experience into one that was exciting, easy, and memorable. I absolutely love my new Tesla and will be coming back when it's time for my next vehicle. I'll also be recommending this dealership and especially Nick Cooper to all of my family and friends! If you're looking for someone who genuinely cares about providing outstanding customer service, ask for Nick. You won't regret it! read more

Unbelievable experience working with Charles (Chuck). Patient, very knowledgeable and overall helpful. Super satisfied and happy with the car I bought. Went to a couple of different dealerships that were cool, but ended up going with Concord Chevrolet. Would recommend to anyone looking for a car to visit them just to see what they have. Definitely worth it. read more

Was blown away by Jason's top-notch service. Super smart, ridiculously friendly, and somehow still humble despite being a genuinely great guy. Originally from the Midwest, he's got that 'aw shucks, nice to meet you' charm that makes you trust him with all your stuff. Thanks for your help! read more

Can't say enough nice things about this dealership came in at 3 o'clock. After ash followed up with me after noticing that had been looking for some automobiles online, and sure enough, was already talking to another dealership. That didn't workout. So I called ash, came in at 3 o'clock and left by 630 with a new car. Ash, Ivan and John did a great job! All were very efficient and I can't recommend them enough. read more

Purchased a used car here. They were professional, efficient and easy to work with. I've never had a car buying experience be so pressure free. And thanks to Jag, Ivan and John my test drive, trade-in and paperwork with financing only took 4 hours, that's the least amount of time I've ever been at a dealership when buying a car. Pricing was also negotiated without drama, they were willing to discuss and work with my budget limitations, no sneaky extra add-ons, or last minute unmentioned fees. read more

Their service is always top notch. I went in recently to replace a flat tire and update my Equinox's system. They were responsive, curteous, and straightforward with ETAs. They offered a ride to wherever I needed to go. Thank you! read more

I had the opportunity to go today and test drive the car that I have been eyeing all k we the bay. The Honda CRV. I've bought two civics here in the past. I will say this is a good dealership. I was well accommodated . Go see Leo Hawkins. He was really helpful. Knowledgeable and he answered every question. He went above and beyond for me . A very relaxed atmosphere here . I will be back. And I will buy the car here...he tested me really well . I respect that and customer service is what this dealership is all about . read more

Concord Chevrolet - The front of the building - Car Dealers Near Me - Concord, California

Rodney Phelps always goes above and beyond in the assistance of the general car service for my sister Isabel. He double checks on her concerns and handles them super promptly on top of finding issues that she may not have noticed herself. read more

Bought our second car from Concord Chevrolet from Charles Cambruzzi fantastic experience thanks guys

Genuinely the best Chevy service department in the Bay. I have a newborn, so keeping up with calls is hard, but you can literally text Bernard and he'll follow up! It's amazing! So grateful to folks like Bernard who exemplify solid customer service at totally reasonable rates. read more

I recently brought my vehicle into Concord Chevrolet for some repair work, and I want to specifically call out my service rep, Edward, for being absolutely exemplary. From start to finish, he was incredibly detailed, helpful, and made sure I was completely taken care of. He seamlessly set me up with a rental car and was consistently responsive via text with updates. Because he was so on top of things, the repairs were finished much faster than expected. He called the exact moment everything was ready, and instead of passing the administrative work onto me, Edward went above and beyond by taking care of closing out the rental car himself. He was friendly, courteous, and a true professional the entire time. Highly recommend asking for Edward if you need service here! read more

Just fast tracked a vehicle purchase in a time of need, and happy to have chosen Concord Chevy - Charles has been exactly what I needed from a sales rep (and I'll even go so far as to say "friend") every step of the way! read more

With machines there are some annoying issues that pop up that require service. Chevy traverse had a few hiccups along the way. However, I will say getting a ride home in a loaner vehicle is what makes you appreciate where you do your business. The loaner vehicle I got did not match this number seats my traverse had. I highly suggest that they give loaners that match the seat number of the vehicle being worked on. But above all, I will say the complementary drive home is delivered by a gentleman who represents the dealership well, he's a lovely conversationalist and makes you feel like a valued customer. Especially when you're upset that you had to bring your vehicle in for a mechanical issue. I would also suggest that the drive home vehicle will be a representation of the dealership. The older five seater should be updated to a Tahoe or traverse with navigation. read more

Going on 3:45 minutes for a 6 quart oil change. I was told 11/2 to 2 hrs when I made the appointment. I had no other choice but to wait. Seems excessive and had to ask service person about the status of my vehicle. Still waiting! read more

I recently purchased a vehicle at Chevrolet. dealership located in Concord California my salesman Ahmad Shuja made the entire buying process a breeze he was professional patient and knowledgeable about the buying process, if your considering purchasing a vehicle I highly recommend this dealership. read more

excelente servicio y atención de Carlos y Lisa 100% recomendados Estoy feliz con mi nueva GMC Sierra read more

He got the job done helped me a lot made me feel comfortable and real respectful ! Thanks again brother !

Charles was our salesperson and he was great. He was upfront and direct every step of the process. Made our purchase painless. Highly recommend. read more

Charles, was great to work with. He made everything smooth, very positive and went the extra mile to explain everything make us feel confortable with our purchase read more

I have had my car into Concord Chevy a few times. I have a 2024 EV Equinox. Eddie (Edward Chavez), has always been my service advisor, and he's GREAT! Eddie is always honest and realistic about the time it will take to do the job. He keeps in contact with updates. He could not be better. I've also had nice interactions with the porters and shuttle drivers. I'm glad I go there! Also, the parts dept has had the things I've needed too. read more

I was attended by charles/ash Very nice and patient with our car decisions. Thank you for being our sales person read more

Charles and Ash did a great job finding us a beautiful vehicle! We absolutely love our new Equinox. They were patient and kind and worked with us to get us what we wanted. Thank y'all so much! read more

I had an amazing experience with Chuck getting our Chevy EV Silverado! He was very transparent about all the details and got us through the process easily. Thank you Chuck! read more

Jag was helpful, informed, professional and nice. We needed a car without all the haggle. He was respectful of your time and needs. The whole team ensured fantastic customer service! Thanks for the best car buying experience yet! read more

Concord Chevrolet - Nissan Sentra SV - Car Dealers Near Me - Concord, California

I had an overall positive experience working with Edward Chavez, Ryan Ford and their technicians in the Service Department for key programming. Took a few conversations to clarify my concerns and expectations before authorizing the work, but they were there to listen and set proper expectations from their end, in a kind and civil manner. They gave me a 1 day turn around for my issues which is excellent in my opinion these days, and the price was clarified and transparent in my scenario. I plan to work with them again. read more

Huge shout out to Charles with Chevy Concord. God was in our favor by sending someone who prayed for the perfect vehicle as much as we did. He took the time to make sure we left happy with exactly what we wanted. Ill forever be grateful read more

This is just based on a phone call, but I found an extra piece of my truck on the floorboard when I got in this morning and I wanted to know if I could just come in and show it to them to find out what it was The guy went round and round and round with me about making an appointment. I don't need an appointment for you to tell me what the part is! None of the lights are on. The truck is running fine. I just need to know what this thing is . So if this is how you deal with people who don't have a problem, how complicated are you going to make it for people who do? A specific service advisor has been recommended and I couldn't get through to her either. Maybe this is a perfectly reasonable dealership, but I'll never find out because I couldn't get past the phones. read more

This review is for the service department. It was challenging to get a hold of anyone to make this appointment. A couple of years ago, I made an appointment with their online scheduler, and when I showed up, they said that they didn't have time for my car, even though they could see that I was scheduled and did not call to tell me not to come. Now I know to only schedule via phone. I called several times per week for two weeks and kept getting sent to voicemail. I left a voicemail but never got called back. After too many attempts, I was able to schedule an appointment. My service advisor, Bernard, was excellent. I worked with him several months ago, when he helped me get my catalytic converter replaced under warranty. I did not have a problem reaching anyone at that time. The car was supposed to be finished in about four hours, but I did not receive a call. I called back at the fifth hour and again could not reach anyone to confirm that my car was ready. I continued to get directed to a remote receptionist who could not get me a status update. At the sixth hour, the shop was about to close when I received a text saying my car was ready and that I had 30 minutes to pick it up. As with most car dealerships, the service is costly. I tend to go elsewhere for my car needs, especially for routine things like oil changes. I take my car to the dealer when there is something complicated or specific to my hybrid vehicle. Luckily, I know that they will do the job correctly, and I am always pleasantly surprised when I pick up my car and find it freshly washed with the battery charging. read more

5/5 star. New to the area and to this dealership. My service advisor Bernard Bondoc helped me throughout my service. Looked up my warranty and all options for repair. Will start servicing my car here from now on. Thanks Bernard. read more

Charles is the best sales representative I have met thus far. He was great in assisting me with locating the perfect vehicle at an affordable price. The Chevrolet Concord dealership did its best on the detail. I highly recommend getting your next vehicle here or maintenance since they are very thorough and honest. Thank you Chevrolet Of Concord read more

Concord Chevrolet - 2025 Chevrolet 1500 Silverado Custom - Car Dealers Near Me - Concord, California

I recently purchased a 2025 Chev Silverado 1500 from Ash Shula , and the experience was excellent from start to finish. Communication was clear and prompt, and the truck was exactly as described--clean, well-maintained, and in great condition. Ash and the team was honest, upfront, and even took the time to walk me through the service history and features of the vehicle. The transaction was smooth, and all paperwork was handled professionally. I highly recommend Chevrolet in concord with Ash if you're looking for a reliable seller. Very trustworthy and easy to deal with! -Yadeli Garcia Gonzalez read more

Charles in sales was amazing to work with. He was very knowledgeable in the type of car we wanted to purchase (Chevy Traverse). Not only did he walk us through the process quick and efficiently, he took the time to show all the cool features in the car before we left. He also helped us purchase the right floor linings we specifically wanted. We had the best experience purchasing a brand new car at Concord Chevrolet. read more

Ed Chavez went above and beyond helping me track down a potential oil leak on my 2021 Silverado. Hands down the #1 service professional I've worked with in over 20 years of purchasing & servicing vehicles from Concord Chevrolet. Professional, knowledgeable, and truly customer focused. read more

I really had a great experience with concord Chevrolet. Ash, Jason, and Lisa helped me through the buying process with no pressure. They provided everything I need and request so I can think it over. Once I made the decision to get the 24 Ioniq 5, the process was quick and easy. Very friendly, welcoming, and all around great people. read more

This was a great new car buying experience. I was coming from out of town and communicated over the phone and via text with Dave prior to driving to the dealership to see the vehicle. I told Dave that I would be coming with my wife and kids, so I wanted to make the process as smooth and quick as possible. When we showed up, the vehicle was shined up and sitting in the front with a bow on it. All the paperwork was ready to go and the process was seamless. Dave even gave our kids a couple Carfax stuffed animals to take home while they waited, which was a nice touch. Before this purchase, I had never had a good experience in a finance office at a dealership. Lisa, the Finance Manager, completely changed my perception. She was great. She presented the available offers, with no unnecessary upsell or pushiness to buy additional products or services that we didn't need. Overall, this process was extremely smooth and fair. I appreciated how Dave and Lisa treated me and my family and I would highly recommend Concord Chevrolet to anyone looking to purchase a vehicle. read more

Charles and crew were totally awesome. They made purchasing a car for my son the best possible experience. I highly recommend. 5 I gave more stars because ya there awesome!!!!! read more

For a so called factory recall, only software update, to take 2 1/2 hours waiting is a bit much. When asking for a loaner I was told sorry no. read more