Cancel

    Open app

    Search

    Audi Gwinnett

    2.9 (187 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Audi Gwinnett

    Auto engine repair

    Auto general diagnosis

    Audi Gwinnett Car Dealers Photos

    Recommended Reviews - Audi Gwinnett

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kyendal E.

    Great service and staff! I have been a customer of Audi Gwinnett for over 4 years now. They are helpful and patient in the car buying process.

    Outside Signage
    Drew F.

    I had to take the girlfriends car to the dealer due to a flat tire. Let me tell you... this place is awesome. When I checked in the representative told me I could either sit and wait or he could get me a lyft back to my home becuase it would be a long wait. When I tell you I was totally blown away by the HUGE gesture of gesture of customer service. Not only did they drop me off, they also picked me up when my car was ready. CUSTOMER SERICE at its BEST. If I owned an Audi, this place would always have my business. I am huge fan of customer service and treating people right. If you have an Audi... I suggest you drive out of your way to patronize this place. They are awesome!

    See all

    Photo of Greg K.
    88
    14
    0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of LA S.
    184
    43
    9

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    The tall Jamaican Sheryl and the short Jamaican Shushana are amazing! Very helpful and resourceful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 3
    Thanks 3
    Love this 0
    Oh no 2

    10 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Lori B.
    146
    2
    0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1
    Photo of David M.
    204
    48
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Drew F.
    180
    202
    1627

    5 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    The worst service dept ever. Terribly slow, unorganized and apathetic towards good customer service.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sha L.
    0
    33
    25

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Audi Gwinnett

    Review Highlights - Audi Gwinnett

    Had the best experience today with Tony Muirhead and the team at Rick Case Audi in Gwinnett!

    Mentioned in 18 reviews

    Read more highlights

    Atlanta Best Autos

    Atlanta Best Autos

    (5 reviews)

    I was going to buy an Accord from them online. Everything was approved, they had sent me a video…read moreand photos of the car and it was exactly what I wanted! I asked KEVIN one very important question: has the car ever been SMOKED IN? He says "oh, noooo!" Was his response and I trusted him, BIG MISTAKE! So I had my brother who had just had knee surgery to go check out the car before I drive from Memphis to get it. My brother gets there and immediately knows it reeked of smoke even though they had tried to get it cleaned up and get the smell out. Then when I told them how disappointed I was with their lack of business ethics, that they would lie for the sake of one car sale, he tries to tell me my brother was wrong. That they had been burning incense in the car to get it ready for me! Ha! That was the most ridiculous lie I'd ever heard! At that point, he should have just been honest but nope. Sticking to his story. If he was lying about that, what else would he lie about?? (and the rest of the staff bc I talked to several people there, not just him)! LET THE BUYER BEWARE!! THESE ARE NOT HONEST PEOPLE TO BUY FROM!! RUN AWAY!!

    This dealership and Jose, took advantage of a young kid, and miss represented the vehicle. Keeping…read morea $500 deposit after sending him a car fax report (said there was NOTHING wrong with the car) and expecting a 24 year old to know if should it have rust on it because it's from Pennsylvania. The ENTIRE bottom of the car is rusting and rotting and they expect us to know that because it's from "the north" Not one to normally leave reviews, management is ass and JOSE can kiss mine

    Atlanta Direct Auto

    Atlanta Direct Auto

    (45 reviews)

    I had a great experience. The staff were friendly and professional.they didn't waste my time and…read moremoney.

    I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

    Audi Gwinnett - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...