1. Audio Xpert

    1. Audio Xpert

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    Las Vegas, NV

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    Audio Xpert

    4.8 (56 reviews)
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    Sansui QRX 8001
    Paul U.

    Had an old Sansui QRX- 8001, it had issues & I did not want it anymore. Took it to Bobby, he was straight with me and took it off my hands which is what I wanted. He was pleasant & professional. I highly recommend these guys

    Roland C.

    Brought in my Sunfire signature 10" sub woofer to have it repaired .... The technician knows his business !!! .... Accurate in down time and price quote ..... Would never trust anyone else ... Or trying to send it back to dealer ..... This place is packed ! with high end vintage amps pre amps receivers speakers ! It's like a museum ! There also a certified McIntosh Dealer ......

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    Photo of Stephen P.
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    4 months ago

    Literally the only people I trust my equipment to. So honest, smart and passionate about what they do.

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    8 months ago

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    11 months ago

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    4 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    4 years ago

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    9 months ago

    Did everything they said they would and completed earlier than expected. Professional with integrity

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    10 months ago

    Assortment of the products that they have and prices I reviewed some of the items they have online and I like what I see

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    1 year ago

    Excellent service would highly recommend for any of your audio repairs on older systems

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    3 years ago

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    4 years ago

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    2 years ago

    Rapid and superior McIntosh repair. Las Vegas is fortunate to have an audio equipment repair company as talented as Audio Xpert v

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    2 years ago

    Great store, knowledgeable staff, and fascinating inventory. Well organized and everything I have bought has been perfect!

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    Photo of Joe U.
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    5 years ago

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    3 years ago

    The best for trust, service and fun! Always a gas to go check out all the vintage equipment there. I recommend highly!

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    Photo of Roland C.
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    11 years ago

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    8 years ago

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    5 years ago

    I bought a used sampler there and am happy with it. My father got some mcintosh amps repaired and tuned and they sound fantastic.

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    8 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    4/23/2021 Got my turntable back late January. Appears to work fine.

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    15 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Audio Xpert

    Review Highlights - Audio Xpert

    Called Bobby and he did a stellar job in setting it up and was able to have it done in a matter of hours.

    Mentioned in 12 reviews

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    GadgetMates

    GadgetMates

    4.8
    (737 reviews)

    Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

    This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

    Audio Xpert - electronics - Updated July 2026

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