1. SOUNDQUAL

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    2 years ago

    Immediate response and excellent quality work. I've said all that I need to say and am only adding needless words to satisfy Yelp.

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    Ask the Community - SOUNDQUAL

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    Yes, we offer military discount for our customers.

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    Review Highlights - SOUNDQUAL

    Miklos was very quick to responding and setting a time to come out and assess my home theater sound imbalance.

    Mentioned in 23 reviews

    Read more highlights

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    Safe and Secure Alarms and Video

    Safe and Secure Alarms and Video

    4.5
    (75 reviews)

    Great experience with Safe & Secure Alarm Systems! John V was professional, punctual, and very…read moreinformative throughout the entire process. He came to our home, assessed all vulnerable areas, and gave us great recommendations without being pushy. Within a week, the installation team had our home secured and the process was smooth from start to finish. Thank you John for giving our family peace of mind!

    Why did I select Safe & Secure Alarms? As a Senior citizen,…read morewith a short term memory loss, being aware of Scams & Fraud in Las Vegas by my age groupl I have wanted to travel like other retirees and leave my home Safe and Secure while traveling and discounts while benefits for homeowers insurance for an active monitoring service. My recommendation for future business practices with alarm companies like SAS Alarms. Read all of the terms and conditions of the conditions of the agreement before you sign any agreement. Any questions you have or doubts don't sign until you get advice from a professional it will save you money and time. You may find that you more responsibility to be in compliance with alarm companies terms and conditions than you expected. Clauses like the company is not responsible for any verbal promises made by employees. The credit application is not only a credit worthiness. It can be used against future credit ratings if not fully in compliance or back out of the contract for unforeseen reasons or dissatisfaction. Watch your credit card charges you many be charged for services even as I was which can result in a credit card dispute. Do not rely on the office manager or billing clerk to correct anything you think is wrong. Above all remember you cannot rely on verbal promises it changes as much as the weather in Las Vegas. If you cancel your system, your fault their fault or not satisfied the service. Keep in mind that credit application it can be used against you in unfavorable credit reporting. A question never asked, does anyone have power of attorney over your actions the answer is YES. My daughter and the point of contact for any emergencies that may arise. Any future comments or concerns may addressed to her. Brian Laffery is the sales representative who initialed the agreement on the inactive alarm system in my home. He did a through floor plan agreed to my terms to keep the current system in place and have the installer check the all circuits to insure they were still active and install a new attachment to the current panel box for $99 dollar install with $49.50 up front $49.50 upon completion using my credit card. My questions was there a requirement for a credit application on the original only and why didn't appear on my copy?? Why did Brian never consult with me on the reverse side of the additional terms and conditions of the agreement. Which may have been a factor in accepting or rejecting the S&S agreement. Side didn't notice it for months after signing it with a friend point it out to me? Installer took about 20 minutes to install an attachment to the Control Panel. I pointed out all the window, movement and door circuits, inside screamer. outside bell which notifies neighbors since it my be ancient to the young installer. I request a new battery for the control panel, and couldn't remember the last it was replaced and didn't want a communication breakdown!! I was told by the installer that the office manager/billing clerk it was $59 plus tax which had to be paid upon install??? Why would a battery be charged against a if a completing new system for $99 same billing clerk charge $199 for install to my credit card Disputed with credit card company had one other isse with another credit on the account Is currently inactive with a new credit card pending. Issue of a password, some how after checks of the system technician set up the security password to this system not Brian, with in Bold Letter Attention is directed to Conditions on the Reverse Side and had me back date it 3/4/2026. More than a questionable business practice!!! I am awaiting a response from your company with a detailed explanations of each of your business practices. No accredation with the Better Business Bureau and which can be referred to the AARP Nevada stop Scams and Fraud hot hotline!

    Image Sound & Control by Don Calley

    Image Sound & Control by Don Calley

    4.5
    (6 reviews)

    I was really pleased with their service. They are very knowledgeable, professional, and friendly…read more To give you an idea of the work that was done. They successfully mounted my home entertainment speakers on my ceiling by going through the attic. The final look was clean with no visible wires. I appreciated their candidness and ability to work with me on prices and equipment. I would recommend them to anybody!

    I'm nearing the end of an extensive project to modify an upstairs room into a proper home theater…read more At every stage of this process--from initial brainstorming to projector screen hanging--I've felt VERY fortunate to be relying on the professionalism, expertise, and integrity of Don, Bill & Carolyn at Image, Sound & Control (IMSOCO). Although I had been using the room as a theater for several years, turning it into a proper theater required some serious effort including removing and relocating one wall; rerouting the A/C system; building a riser; remounting doors; installing and wiring computer-controlled lighting; and of course, permanently installing and organizing the previously tangled network of cabling. I was prepared to spend a few bucks on this because having a permanent, dedicated theater was a lifelong dream; but like most of us, I didn't have unlimited funds. Here was the first sign that IMSOCO was a superior choice. At every decision point, Don & Bill have had one eye on "doing it well and right" and another eye on respecting my budget. This extends from shopping for high quality but cost-effective products (chairs, screen, etc.) to integrating my current audio/video gear into the A/V design. And that respect for budget isn't just lip service. On the few occasions that part of the project took a little longer than expected or didn't go quite as efficiently as Don intended, my bill was voluntarily adjusted (without any request from me!) so that the inconvenience didn't come out of my pocket. That's extraordinary integrity at work. Before any actual construction began, Don meticulously discussed EVERY IMAGINABLE detail of the project and prepared CAD drawings to pin down measurements, features, wire runs, and the like. Further, throughout the project, Don (who is officially the most detail-oriented person I've ever met, and therefore, EXACTLY the guy you want supervising a project like this) thought, rethought, and consulted me on every choice and refinement, including proposing solutions I would NEVER have thought of (and I've been doing home theater as an amateur for nearly four decades, myself.) Key to all of those choices is Bill, a professional musician with decades of audio/video experience. Since I'm a musician myself (and an audiophile old-timer), I appreciate that Bill brings to the project an authority and comfort level that can only be realized with a true meeting of the minds. He knows how high-quality A/V should look and sound, and how to get there whether your budget is unlimited or down-to-earth. Every expense was precisely identified and approved in advance, and the billings from Carolyn were detailed and clear. No hidden charges, no surprises, all up front and in the open. Finally, Don, Bill & Carolyn--and their team of pros who have participated on the project (with their own contributions of expertise and creativity)--made this experience a helluva lot of fun. When the project comes to completion, I'll post a photo of the final results. At this point, I wanted to chime in with an endorsement of IMSOCO for anyone who is considering a new audio and/or video system, or adding automation to their home. You'll enter into a project with Image, Sound & Control with a superior professional relationship, and come out of the project in an authentically friendly relationship--and a MUCH IMPROVED home entertainment/automation setup.

    Premiere Audio & Video Integration

    Premiere Audio & Video Integration

    4.4
    (25 reviews)

    After doing much research on Yelp and Google I decided to go with this company due to their…read moreimpressive customer service record, and what seemed to be like clear communication between this company and its customers. Through them I bought a 100 inch TV i with a new digital reciever to replace an old SD projector system in my theater room, and let me tell you.... I couldnt be happier with everything. Communication was quick, clear and friendly, Kim did an excellent job of helping me decide what equipment to purchase, and best advice on install. Day of scheduled install, Premiere Audio showed up on time, didnt mess around and did everything the right way, (NOT THE EASY WAY) and I thank them all for that effort. The TV was alligned and installed perfectly to my specs, and didnt have a problem. This wasnt a cheap transaction, but thats ok, Im always willing to pay to get the perfect results, and unfortuately for everyone, quality is expensive, and this company is nothing but quality... with employees, and equipment. I couldnt be more pleased. I plan on using this company early in 2025 for home security as well because they did such an amazing job with this. Thank you to everyone who was involved in my little project. I COULD NOT BE HAPPIER!!!

    Excellent service: fast, punctual, efficient, knowlegable. Always patiently answers all questions /…read moreinquiries. Very reasonable prices in the Vegas area. Won "Best of Las Vegas" 2023. I felt like they really cared about the job and me as a customer.

    Smart Connect

    Smart Connect

    5.0
    (13 reviews)

    Joey was amazing! We were planning to get solar companies at some point in the future and Joey came…read moreknocking on our door and showed us that we don't need to wait. He is extremely personable and knowledgeable. He answered all our questions. The panels were installed about 2 weeks after our consultation (even more impressive that it happened over the holidays). The panels are with Tephra Solar which seems to be a great company. They filled out all the HOA paperwork and made the process easy for us.

    I bought a house last year and filled out some solar things on the web. Several people came by and…read moreit was very confusing so I waited. Then Joey from Smart Connect knocked on my door and made everything easy! He answered all of my questions and I had a lot! He did the estimate and explained the best panels that they use. Then suddenly my heater went out! Again, Joey to the rescue! He explained that this could be rolled in to my solar install and I could have new heaters and new solar and qualify for a nice tax credit as an added bonus! He referred me to another super nice hvac company and they were just the BEST as well! Good people know other good people and I really appreciated them all! Just all around super professional and wonderful people. During a time when I was super stressed with some medical issue worries and no heat in November when it was getting colder.....Joey and his company took care of everything. They gave me what I felt was a more than fair price and just coordinated it all. My solar is working nicely, the Tephra install crew was very nice and I just really can't thank them enough for really doing their best and taking care of me with great customer service during that time and continued checking to make sure I'm happy with the solar. I'm SO HAPPY! I think about it every day when I look outside and see the sun and think about the power that is being produced! If you are thinking about using this company I definitely recommend them and I'm kind of a tough customer! Thank you again! I posted photos as the install does look really nice!

    SOUNDQUAL - homeautomation - Updated July 2026

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