BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

For the first time in over 20 yrs and 5 dogs this is the first time we picked up our 2 doggo's and…read morethey were not a bundle of Stress!!! VERY IMPRESSED!!! Always stressed myself going on a vacation with our dogs but this is AMAZING!!!! We had fun at the parks and they had a great day with new friends on our way back to the hotel.... Until tomorrow

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.

I cannot say enough about how much we love Doglando. We will never raise a puppy without going…read morethrough their two stage puppy school, it changed our puppy's life and ours for the good. She was crate and potty trained immediately, and in the kindest and gentlest way possible. Today, our dog is well-behaved, social with humans and other dogs, and so well adjusted from continuing to go to Doglando two to three times a week. Run, don't walk, to join in!

For over 10 years, Doglando has been such an important part of our lives. They didn't just train…read moreour dogs, they trained us as humans too. The confidence, trust, and freedom they helped build between me and my dogs is something I'm endlessly grateful for. This past weekend I was able to take my dogs hiking in the mountains completely off leash with full confidence, and honestly, that kind of experience is priceless. Watching your dogs explore freely while knowing they are safe, responsive, and connected to you is such an incredible feeling. I truly cannot imagine our lives without the staff at Doglando. They have walked alongside us for so many years with patience, wisdom, encouragement, and genuine love for both dogs and people. What they've given us goes far beyond training. They've given us freedom, confidence, and countless memories we never would have had otherwise. Forever grateful for this team!

They did so good picking up my poop! They seem to not mind me going to the bathroom! I recommend…read morethis business to all furrys!!

I always felt previous tech Chad did a great job. They switched him out and my tech comes at night…read more My yard is dark and he just uses a flashlight. I have not checked the yard but it makes me uncomfortable for some guy I have never met walking around my yard in the dark. I also dont feel it is safe for him. I would have appreciated an email or something letting me know they were changing out tech and he will only come after dark.

I can not recommend him enough ! Within an hour ish my puppy knows exactly what do to and I know…read morehow to make it happen. He was thorough and attention detailed. He explained everything and showed us exactly what to do and it was so easy to execute. We knew immediately he knew what he was doing and it was so impressive. He is also so affordable and no BS, 10/10 recommend!

Paul has helped me tremendously with my puppy Riley and he has also boarded him several times when…read moreI had to be out of town. I get compliments on how well behaved my puppy is. Kudos to Paul!

Linden and Braden were amazing with the pups. We had a fantastic experience! These two young men…read moredrove our 3 dogs from CA to GA and took amazing care of them. They sent updates with pictures along the way, and when the dogs arrived, they were calm and stress-free. Highly recommend!

Do NOT use Blue Collar Pet Transport! I ignored my gut and the negative reviews, and I deeply…read moreregret it. We needed to move Ozzie, a berna-doodle from FL to TX and found Blue Collar on-line. I hired them to transport a sick/vulnerable dog, Ozzie, who has chronic Bordaella and an IGA deficiency (translation: catches anything & everything and gets really sick), while I flew to visit my sick Mom. The sales manager promised a professional, private, direct-route transport with no unplanned stops and our harness staying on for the entire trip (it's a contract line item). The pre-trip planning went fine, but the day of the transport was a disaster. First, the driver showed up almost an hour late. Second, after leaving with Ozzy we watched the AirTag (Pro-Tip = put an Air-tag in your Dogs collar/harness) make a 40-minute stop at a random spot off the route to TX. Concerned, I called the driver who initially didn't answer. When she finally did answer, the excuses started ("I was stopping for gas" ...For 40 minutes? "I was visiting my mother's grave" ...Is she buried in someone's front yard because there is no Cemetery anywhere near where you were? Not to mention that her stopping at a grave was clearly not a planned stop in the contract), and 3) At some point, Ozzy's harness was inexplicably removed and put back on backward (in violation of the contract they had me sign and why? What was she doing with my dog?). That was enough to earn a bad review, but that was when it got even worse. Realizing I had a problem with the driver, I called the sales manager for help. I explained the situation, admittedly I was concerned. He listened for a minute and then proceeded to call me "too uptight," cancel the trip, and hang up on me. A few minutes later, he seemed to realize the error of his ways and texted back apologizing for hanging up on me ("It was out of character of me" ...maybe?) and promised a full refund. Ozzy was returned (freaked out...what were they doing with my dog?), and I had to cancel my flight. Later, I was contacted by a customer complaint specialist (seems odd that you need a full-time person to handle complaints, unless you have A LOT). "Hunter" listened to my story/gathered documentation, expressed regret and concern, and promised the owner would contact me to "make it right." As of the date of this review, 10 days later, I've been ghosted...No Refund, No Calls/Responses from anyone. I had to cancel my plans to visit my mom and figure out an alternative method to get my immunocompromised dog home. It cost me lots of extra expenses, cancellation fees, and wasted time. Looking back more deeply at the reviews and info on these guys (12 complaints to the BBB!), I should have trusted my gut and avoided Blue Collar Pet Transport. I also realize that this review will almost certainly be met with a generic pasted "response" or an aggressive, insulting note from the owner blaming me for something to deflect blame from their lousy service (during and after). It is worth it to let others know to Save yourself the pain and avoid this company at all costs! Update: 8/3/25 Don't be deceived by the small businessman act. Richard Hardy is a Bully to those around him (including customers), and Blue Collar Pet Transport doesn't honor their contracts or stand behind their work. He has tried to attack, insult, and blame my wife and I for their mess. He tries to make is seem like an emotional comment made at a difficult time (What were you doing with my dog, off-route, for 40+ minutes, with the harness off, after you left my house anyway?!) completely exonerates Blue Collar Pet Transport from their lies and failures. Yes, lying is sad, but "I'm rubber, you're glue" doesn't work here Richard...I've got RECEIPTS, and I'm NOT going away.