Rented a couple speakers for a grand opening a while back, good customer service and follow up…read more These aren't like the cheap speakers you get from backseat rentals, don't like those guys.

Helpful, organized and reliable. They helped helped with the slide show and the PA system for my…read moremother's Celebration of Life. Thanks to them for making the sad and stressful event run smoothly.

Very responsive, and worked well with our venue hosts for our family unity celebration. I had no…read moreclue what to rent and Micah guided me on what works and what doesn't at the venue. He personally helped set up and run videos, slide shows etc. We ran into lots of technical issues that he solved effortlessly. Made things runs so smoothly people weren't aware we were winging it. Thanks so much!

had a fantastic experience with Orlans Audio Video & Lighting! When I called, Scott was incredibly…read morehelpful and guided me in choosing the perfect speakers for my event. The ordering process was smooth and easy, and any time I had a question, Scott got back to me right away. When I arrived to pick up the equipment, everything was prepared and ready to go. On the day of my event, I ran into a small issue with setup, but Scott was quick to assist over the phone and made sure everything worked perfectly. If you're looking for top-notch service and reliable equipment, Orlans Audio Video & Lighting is the place to go. I'll definitely be using their services again!

We had a last minute request for a projection into a pool for an event and Scott came through for…read moreus . This was the coolest part of our event and guests loved it . Thank you!

Great prices! Super helpful! It was my first time going in…read moreafter browsing their website, and intending to go in for many years. Tony was super welcoming and helpful! They have a great selection for what I was looking for, and most definitely I will be going back!! Thank you so much!!

Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

This was a perfect experience. Bryant was so helpful and communicative and everything worked out…read moregreat. Thank you Bryant!

Great experience and set up. Would recommend over and over. Sound, video, set up, all top notchread more

Brent was super responsive helped me choose correct equipment for a watch party event and even…read morerecommended more economical options than my original idea Will definitely use again, highly recommend!

Called them to ask about pricing and before I could explain my situation the employee assumed I…read moredidn't have money. Extremely sketchy and disrespectful company. If you ask any questions they will get upset and say you don't have money.

Address they sent me was a CVS. Responded from a hidden email address. Demanded prepayment before…read moremeeting for the rental. MAJOR SCAM VIBES.

It's my pleasure to contribute to the five-star reviews here for Irina and Rich. I'm not surprised…read morethey've received so many. They couldn't have been more helpful (and, crucially, very patient), and their equipment was perfect for the music-oriented event that my wife and I organized. They took us step-by-step through the set-up, and their gear is sturdy but easy to handle. And the price was right, too. Highly recommended!

Audio Video LA always does an amazing job. They have supported our business' Safety Day for over a…read moredecade. They arrived the day before the event early to setup. They discussed our needs and based on the event they optimized the speaker arrangement. Again they arrived early the day of the event. They conducted audio and video checks. Everything ran smoothly and the day was a huge success. Manny who was are specialist for the day was incredible, flexible and exceeded our expectations. We will be using Audio Video LA next year and for any future events we may have.

We did a premiere party for a TV Series for a screening and a live event on YouTube running…read moresimultaneously. Michael, Richard and the entire staff did an amazing job. Not a single hiccup. Everything ran incredibly smooth. I would highly recommend this company. Thanks guys!

They had the CF memory card I could not find at any other photography storefronts and at a fair…read moreprice. They were very nice as well. Thank you! A true lifesaver.

Every time I've ever done here in the last year, they've never had what I've needed in the past…read morethis would be one of my go to places for cables microphones no longer

I'm not usually one to leave reviews, but I've been a returning Cricket customer for about four…read moreyears now, and I've consistently had a great experience at this location. The staff is always friendly, helpful, and welcoming whenever I've ordered . They treat you like family and make you feel genuinely valued as a customer. Everyone is patient, respectful, and willing to take the time to answer questions and help with whatever you need. Their customer service is one of the main reasons I've continued coming back over the years. I would definitely recommend this company to anyone looking for great service and a friendly, welcoming atmosphere. You truly feel like more than just a customer when you come here!

They didn't get back to my quote for a MONTH. Whoever is in charge of their emails needs to take…read moreaccountability of it so future clients don't move on. Our event was initially at a park, then moved to a historic building which they would have known had they messaged us back in a proper timeframe.