I would stay away from this business. So many things went wrong with them. If you have a one in a life time event I will search somewhere else. Im glad the owner replied to this review. First of all it doesn't matter where the reception took place ( family's house) . My wife was not happy with the set up. You guys didnt even take the freedom to stop by and evaluate the venue after a down-payment was made. You guys knew that the existing house-porch was 10 feet tall why wouldn't you flush that with your tent ( if you would have evaluated the venue then you probably would have prepared yourself for it). Thank God it didnt rain or the tent you guys put would have been there only for show. If you look at the picture , all the rain would have ran on our guests . The event started at 5:30pm by 8 there was no water . The light in the restroom did not work, it was installed inside and it was solar light (Do you charge those before or how do you know it will stay up all night). You also came unprepared and took/lost some pliers that my uncle let you borrow. You could have made this better but decided to give us bad customer service. Trust me man I am not someone that complains but it was my wedding , one in a life time event . read more

Cricket Party Services - Thank God it didnt rain . - Party Equipment Rentals Near Me - Alhambra, California

My sister scheduled a paid walkthrough on 12/30 and submitted a $50 deposit. The company failed to appear at the scheduled time and provided no prior notice or communication. Nearly two hours later, someone reached out to apologize, explaining that Juan, the owner, was busy and forgot the appointment. While an apology was offered, forgetting a paid service should not fall on the customer. After this experience, we reviewed prior customer feedback and noticed a pattern of missed appointments and delays, which is concerning. The $50 deposit was eventually refunded, but the situation still reflects a lack of professionalism and respect for customers' time read more

I booked Cricket Party Services for my husband's birthday party this weekend. Booking was easy from start to finish. No issues with delivery nor pickup. I would use their services again. read more

Each time I use this company I am more impressed by their customer service. The staff is incredibly helpful and knowledgeable. They have great prices. Highly recommended them for your party rentals!!! read more

I've used Cricket Party Services for a few events now, and they've been great! Their prices are really affordable -- which helps when you're renting a lot of items -- and delivery and pickup have always been smooth. Super communicative and easy to work with. Definitely check them out! read more

Wonderful company with great selection and smooth delivery. Julio was great at communicating and Rojellio was kind and very helpful. The prices were also better than several other companies I had gotten quotes from. I'll be using this company for all my future parties. read more

I did not end up using their services because I decided on a venue instead of home party. Nonetheless, the prices are reasonable and great communication. I will consider them for future events at home. read more

They show you a price on instagram, but once you tell them you need it delivered the day before (they wanted to set up since Wednesday) they will charge you more fees! They also charge a labor fee on the invoice, why is it just not included in the pricing when advertising? Upon delivery I noticed that the drapes were all dirty and stained! I instantly emailed and sent photos because I did not want to get charged extra for something I did not do! We paid a total of 1,740 and that did not include tables (our choice). We rented a 20x40 draped tent, with resin chairs, & 15 table cloths that was all! read more

See all

We worked with Cricket party for our backyard wedding. We ended up renting a tent, tables, chairs, a bar, cocktail tables plus a couple extra things. Julio was absolutely amazing answered all my questions! And I had many lol!! Everything was beautiful all for a really great price.(: Their team is super friendly and very efficient! 10/10 read more

Cricket Party Services - Party Equipment Rentals Near Me - Alhambra, California

Everything ordered was delivered on time. No excuses no problems no hassles. Just what I wanted.

Horrible customer service, and unprofessional. Hire at your own risk... I contacted them for a quote, they said they charged $60 to come out and give me quote, I said ok, I paid and scheduled appointment. The day of appointment, no show....I contacted them and said they double booked and made a mistake, ok. They reschedule for 2 days later which was fine. They showed up and measured asked what we wanted etc and said they would get back to me with quotes....here I am after many calls, text 2 1/2 months later and nothing. I talked to both Juan and Julio, and the female at the business...not a reliable business in my opinion... read more

Cricket party rentals were professional and easy to work with when planning for my sons birthday party. They were also very accommodating with changes to the original request and adjustments. Would definitely use them again. read more

Cricket Party Services - Party Equipment Rentals Near Me - Alhambra, California

I initially wrote a bad review for this company because even though I had been talking to them back-and-forth for two months and was just waiting for my contract to solidify their services, they told me they were not available for my party. In all honesty, I believe my bad review ignited them to realize that they made a mistake and they were able to service me after all. I loved the set up that they did for me as far as the drapery with the twinkle lights (though, the twinkle lights were not initially delivered) and I loved their wooden cross back chairs as it went very nicely with my garden themed event. I get it, they're a family owned business and maybe they grew exponentially overnight so they don't have the infrastructure to manage all the traffic directed towards their company. That being said, I would say some flaws that they have that they can definitely improve on would be their communication, as they had miscommunicated with me a few times or lacked follow up. I felt I often had to follow up with them, such as with the initial contract, when my items would be delivered, checking in to see if they were running late when they gave me a window of time when they were going to deliver items but missed that window, really no communication as far as when picking up of items was going to take place except a few hours before on the day of (which we were able to sort out in the end). And again, this can all be because they are going through some growing pains as they expand quickly. Overall, I really liked Julio, who I believe is a co-owner. I met him the day before my party when he came back that evening to add the twinkle lights to my drapery (because they were initially forgotten). He had a friendly personality and was apologetic and even teased about the bad review I initially made. All in all, had the initial misunderstanding not happened, I'd give them five stars. Because of that, and some communication deficits which left a bad taste in my mouth, I'd have to rate them more so at a 3.5. Since Yelp doesn't allow for half points, and I liked Julio overall, I'll give them a 4, with the hopes that they take into consideration my critique and improve on certain areas they were lacking. read more

See all

I had such an easy time booking and coordinating with Juan. Everything was a breeze and he was able to accommodate perfectly . All the rentals were cute and well maintained I highly recommend! read more

From start to finish the crew at Cricket Party Services went above and beyond to make our 25th wedding anniversary special. We had asked to schedule a consultation because we were unsure of what could fit in our space. Julio came out with great energy and was able to help us bring our vision to life. We reviewed the process and got to work scheduling everything we needed for our big day. Julio had suggested, what we had not even thought of, cooling fans, which were a tremendous help as it had reached 100 degrees on the day of our event. It was a godsend. Along the way, we had some changes to what we wanted like going from farm tables to round tables and changing the color of the linens. His team was able to make the adjustments we needed and delivered everything early so that we were able to set up our big day without having to rush around the day of. We will definitely be calling on this team again for my son's wedding. We were very impressed with the level of customer service. Thank you, Cricket Party Services for making our day special! read more

See all

I was really excited to work with this team for my wedding. I intentionally started following the on IG a year ago when a friend referred them. Due to the Altadena fires we couldn't book early enough bc we weren't sure if the house (my in laws) would be ready. Once I got the green light that all was good, I reached out to them on IG. We scheduled 9 am slot, my fiancée and I made work accommodations to be off in the morning to meet with him. We waited. 20 mins past 9am I texted Julio to see if he was still coming bc we had not heard from him, he said he was running late but would be there in 20min. He wasn't. I called him close to 10am and he said he'd be there closer to 11am. At this point my fiancée had left back to work and I had be back by 11am. He apologized and said he could meet later. We agreed to 6pm and he said, "I'll see you at 6pm sharp." I left work with ample time to meet him there bc I like to be mindful of peoples time. I texted him at 5:57pm and told I was there. He replied "Perfect, I'm leaving the warehouse." I got irritated for lack of consideration - no text no nothing on either instance. He arrived 30min later. After he arrived and did our walk through, he said he would send me the quote the next day (Thursday), I did not receive it. I reached out Friday, confirmed my email, still did not receive it. I reached out again on Sunday, nothing. I reached out through IG a couple times also. I didn't get the quote until Thursday of the following week. Frustrating. When he finally sent it, I asked for adjustments of colors and things I didn't need. He was responsive at this point. When I had the order ready to go, I asked if he'd be able to consider a disc bc of the missed appt when we took time off work - and he was a no show. Instead of giving me a professional no (which I would've accepted) he sent me a passive aggressive text and right away they posted on their IG something about "away with those who want hook ups." No. I was not looking for a hook up! I was asking for the same consideration that you ask from clients. You charge fees to customer when they aren't ready for pick up or delivery times. Why wouldn't you treat the customer with same courtesy that you expect from them? read more

It's such a bummer to see/read the other 1-star reviews here because my (now) wife and I used Cricket Party Services for our wedding 6/1/2024 and they were great! They have a wide selection of rentals and competitive prices! We did a modest wedding at our home so we had to make the most of every square foot. The most important and critical element that transformed the driveway into a whimsical/magical space was the tunnel of twinkling lights. I worked with Julio about 95% of the time coordinating design intent and logistics. He was always very responsive throughout the process and his calm demeanor was perfect for a time of chaos and running around trying to make everything come together. I sent site plans with inspiration images to ensure that we could achieve the look we were going for. _tent and twinkle lights Julio and his crew showed up on time the day before the wedding to set up the structure. It is important to be there on site to help direct the crew to make sure you're getting what you want; it's a team effort! I won't bore you with the details but the jist of it is that it wasn't being set up the way I envisioned but the crew and I worked with what materials we had and got the structure up to span the whole width of the driveway. Circulation was going to be tight as it was. Also, differing from the images on their website, we wanted the warm twinkle lights to be much denser pool on the ground (less rigid/tension). This meant that we needed maybe 2x the number of lights. As the crew was stringing them up, we realized that we wouldn't be able to complete the tunnel - there were some other rolls but some didn't work and others were colder/white. Julio came by with a roll (or two) more to fill in the gaps! This had me sweating but the main point of this experience is that the Cricket crew was communicative, willing to collaborate and do beyond what they're used to, and very accommodating! _8' wood tables These were great and they served their purpose. The only thing that I wish is that the legs were all located in the same position. If someone wanted to butt them up to create a 16' long table, a chair should be able to be slid between the two tables. This worked for some but the distances were pretty inconsistent. _linens The linens were great! no comments here! _chairs We had a contingency in the quantity of fruitwood chairs (we had 93 guests and rented 150 chairs) because we didn't want to have guests move chairs as we transitioned from ceremony to reception. We were glad we did this because some of the chairs were damaged beyond use (the seat turned the other way). I stacked them in a separate pile and let the crew know that these should be repaired, replaced, or discarded. The clean-up was very quick - they were in and out. They even let us keep a couple of the 8' tables and chairs to host the following day's brunch with some close friends and family. Julio picked them up within the next week. Everything was priced very fairly and we worked everything out! read more

We used Cricket Party Services for a weekend baby shower. It was very easy to place our order online, and text with customer service to answer questions. The guys dropped off the tables, chairs and umbrellas the day before and sent me photo confirmation because I was at work. What really impressed me is that they contacted me right away to let me know they accidentally packed the wrong umbrellas and offered me solutions to choose from. This was so appreciated and they were so easy to work with to get the correct umbrellas to me that same night. I will definitely use Cricket again and recommend them to others. read more

I rented a jumper, tables and chairs from Cricket party services for my son's birthday party. The whole process was really easy, good communication and it was really convenient and easy to confirm order and make payment online. The jumper was clean and kids loved it! The owner Juan was able to add a specific character banner to make the jumper match the theme of our party. He was also able to accommodate a last minute request for more chairs which was really helpful. The drop off and pick up was easy, they were able to help us decide where it was best to set up and answered all our questions. I will definitely be renting from Cricket again in the future. read more

Criicket Party Services was amazing and professional. They saved my Gathering, there tents kept us dry from the rain. Pricing is affordable. I will definitely contact them again. read more

We used Cricket this past Saturday for a home event. We rented a 20x20 canopy. Everyone at Cricket was very professional and accommodating. Lily was able to confirm my order a week prior to the event. I was told they would come install the canopy on Friday and they arrived early Friday morning and completed the installation in about 30 minutes, very quick and efficient. Julio advised with the placement and it worked great with the heat. They provided a fluorescent light but we didn't need it. We were told the canopy would be removed Sunday which they did and again very efficiently. Everyone at Cricket was easy to work with and very efficient. We were very pleased with their service and recommend. read more

Cricket Party Services - Set up - Party Equipment Rentals Near Me - Alhambra, California

See all

Highly recommend Cricket party service!! Communication was excellent which is essential during party planning. I used them for my granddaughter's graduation party. I had a small space to work with and the team made it work. They were on time and very professional read more

Cricket Party Services - Graduation party - Party Equipment Rentals Near Me - Alhambra, California

This is my second time using their services, they are quite affordable compared to other party rental services around the area. They make the deliveries either the day before the day of the event, as well as picking up their equipment the day after. Both times I've used their services they have not let me down, I rented heaters that have worked and would recommend. read more

Booked over a year ago for wedding and was not given proper tent size to accommodate guest size which is weird because you think they'd quote you to fit all guest with tables/chairs. Absolutely no communication throughout the year no follow up what so ever I was already over it. They showed up and start setting up I see them doing something I didn't want with our tent (full draping) and so I go up and said hey what are you doin this I what I wanted and show a picture (semi draping) . instead of fixing it they said "this is what you paid for so this is what your getting" mind you semi draping would've probably been cheaper and less work I didn't even care that I paid more I just wanted what I wanted for my day but customer satisfaction obviously didn't matter to them. For pick up drop off there horrible on communication they just call and say "I'm here". I honestly don't recommend them at all there prices are cheap but you really get what you pay for with there service , and horrible communication unless your a big event I feel like they don't take your day into consideration to go above and beyond for you which you'd think they would by there post but it's all just a facade to book and end up not getting prioritized. I recommend booking elsewhere because I'd hate for this to happen to anyone else. read more

Everything went amazing Lily was super nice so was Juan and Julio thank you guys so much

Cricket provided amazing service! Juan was responsive, timely and answered all my questions. They were great and I look forward to more bookings in the future. Thank you!! read more

Cricket Party Services - Loved these chairs and tables!! I had so many compliments! - Party Equipment Rentals Near Me - Alhambra, California

Unprofessional and poor communication. Would not honor previous arrangements and cancelled at the last minute. I would look elsewhere for another company that works to earn your business. Update: in response to owners claim, I have attached pictures of the messages, they never directed us where to pay a deposit and continued to suggest they would be dropping off. As stated above, very poor communication. read more

Cricket Party Services - Party Equipment Rentals Near Me - Alhambra, California

Highly recommended with reasonable rates and great communication. We hosted a baby shower in the Monterey Park area, they dropped off the outdoor furniture rentals 2 nights in advance and also set up the tent for us! It gave us plenty of time for decorating. Pick up was 2 days afterwards. Would book again. read more

Not a reliable business nor professional. Even though we agreed on a certain time to pick up a party rental item and drove 20 miles, noone was there. read more

I used Cricket Party Services last minute in December for my backyard wedding. I had measurements that were pretty tight but they were able to work with what I had and I also had very specific lights I wanted done too! They helped me out and I also ended up renting chairs and tables from them. Nice guys overall and will work with you and your needs... Loved the clear tents! Thanks so much! read more

Cricket Party Services - Chairs / Tables / Tent - Party Equipment Rentals Near Me - Alhambra, California

See all

Wether it's a wedding, birthday, baptism, baby shower or any special event, all you can think about is finding the perfect or close to perfect party service company. Originally my husband and I had gone to BJs party supplies to ask about rental prices and they happened to refer us to Party Cricket Services which I'm glad they did because they hands down did an amazing job. After 12 years, my now husband and I decided to tie the knot in our own little back yard. We decided we wanted something simple, elegant, with a dash of WOW. Long story short, Julio and his team did an amazing job at bringing my vision into life. As his business motto states, "The noblest art is that of making others happy." Satisfied and grateful beyond words for everything that they did. read more

See all

Late review - Had a seamless experience renting chairs for our Thanksgiving celebration last year. Juan was very communicative about meeting times, location and price. Will be sure to use their services in the future! read more

Cricket Party Services started out strong but then really finished with their A game! I engaged their services pretty last minute for tables, chairs, and china for an Anniversary party, they took their time and thoughtfully helped me make decisions. The X-legged farm tables were especially lovely, everyone at the party commented on them! We found out day of the party that some of the china plates didn't match up (an understandable oversight as they all LOOK the same), and the team insisted on bringing by ready-to-use, upgraded china at the very last minute. I was impressed and touched by their outstanding customer service. That kind of stuff goes a long way. Drop off and pick up were a breeze, i found the team always responsive via text. Will definitely use them again and have already referred them to several friends! read more

I would HIGHLY recommend NOT TO EVER USE their services. I rented from Juan 3 months ago and reserved cocktail tables and extra chairs for my sister's baby shower. I emailed him, texted him, called and left several VM to ensure my order was taken and scheduled. He only responds once by email and once by text informing me that he will contact me one week before the event to confirm my order. 3 months pass by and the day before my sister's baby shower, I decided to contact him since I HAVE NOT HEARD FROM HIM since then. Remember I have it documented in my email, that he will contact me one week before the event to confirm my order but he never did. I contact him the day before and left a VM. He contacts me FINALLY and says " I have bad news. , I cannot give you the 10 extra chairs you ordered." Do I have a choice guys??? of course not so I told him I will take whatever you have. I did not want to get upset at the moment because I needed those tables and 10 chairs. The day of the event, his brother contacts me and says can we deliver early. I said NO because the location is not open until 12:30 pm. His brother contacts me and says okay we will be there at 12:30 pm. They don't arrive until 1 pm. He informs me too on that day that he needs extra $40 for the inconvenience of unloading the tables and bringing it to my roof top which we have an elevator and dollys they could use. His brother said "oh we had to park far away and unload and we did not know it was in a roof top". I specifically informed Juan, my event was on the rooftop!!! Which means he never really paid attention to my email or VMs. Did I have a choice ? No, so I paid them extra 40 and gave an extra $30 dollar tip. I know I have not written a long review before as all my past experiences lately have been great BUT when I write a long review you should read it and take my advice. Don't ever use this services again and I sure will advice all my friends, families and followers regarding this. TRUST! read more

Easy to coordinate and reasonable prices. Drop-off and pick-up are also quick and timely.

We used Cricket Party Services for an event we host quarterly. They were the best price in town and were so flexible with our schedule. Every time I called, they picked up and were communicative about what to expect. We will absolutely use them again. Thank you to Juan and Julio for taking the stress out of planning our event! -Tammy read more

Cricket Party Services - Party Equipment Rentals Near Me - Alhambra, California

I recently rented from this company as they came as a referral to me but I regret it. We initially started our conversation within the Yelp chat and I thought all was going well but within 1-2 of messaging, the company became unresponsive and very difficult to get a hold of. I confirmed the date and time and of my event and identified which jumper we would like and processed with our deposit as requested. After providing our deposit, I didn't receive any confirmation of our event details nor did they confirm they received our payment. I called them and spoke to one person who confirmed the details over the phone and then proceeded to share that I should call them instead of using the message feature on Yelp. And so, as we got closer to our event, I did just that. I called and a day or two went by and I didn't hear back. Then, i texted instead and didn't hear back. Then, I got a call from another number in the area calling to confirm my event details and asked if I wanted my jumper a day in advance. Without first having a clear drop off and pick up time established, I agreed to receive it early. We opened the jumper the day of only to find that it was not the one we ordered. I didn't let them know however as it was too late for our event. (I ordered a sports themed jumper but received one without a theme.) After our event I asked when we should expect for them to pick up the jumper and they said "we will come today" without confirmation of a time (as I expected at this point unfortunately). Randomly, the day after our event a couple of people showed up to pick up the jumper without a call to first make sure we were home and available. Although yes, we received a jumper and the kids at the party had fun, the customer service for this organization needs to significantly improve in order for me to recommend them to others. read more

Convenient drop off and pick up service, competitive prices, and good availability of items. We were happy with our chair and outdoor heater rentals. The company was communicative, letting us know by phone when they were arriving to drop off or pick up. read more

These people are awesome! I tried to look for so many party services for an obstacle coarse and this was the best I found and so worth it. It was so much fun and a good work out to get through. Juan and Julio are very sweet gentlemen. Definitely booking them on my next event! Kid AND adult approved! read more

Cricket Party Services - 2pc obstacle course - Party Equipment Rentals Near Me - Alhambra, California

We booked cricket to do our backyard wedding and it was a great experience! The tent and draping came out AMAZING! we got so many compliments that night and it elevated our event more than I even could have imagined! I made some changes to the booking a few times and they were so easy to work with and made our wedding such a great event! I had so much fun and so did all our guests! They made something that seemed impossible happen and we are so grateful! Thank you julio and the entire cricket team for making our wedding a huge success! read more

Cricket Party Services - Round table with white linen and black resin chairs with glass water goblets - Party Equipment Rentals Near Me - Alhambra, California

See all