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    Aura Home Care and Concierge

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

    Listen to concerns.Try hard to match caretakers to client's personality. Of there's a problem, they try and fix it

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    Aura Home Care & Concierge requires of its professional caregivers a 10-point urinalysis and requires random drug testing as well.

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    Ashley Gardens Assisted Living & Memory Care

    Ashley Gardens Assisted Living & Memory Care

    5.0
    (4 reviews)
    16.8 mi

    AMAZING moving company. I had everything packed & ready for pick up. The movers had everything…read moreloaded& unloaded in 4 hours flat.

    We moved our dad to Ashley Gardens from another facility and he made Ashley Gardens his home for a…read moreyear. Ashley Gardens became his home thanks to the amazing caregivers who loved him and treated him like family. No memory care facility is perfect, but Ashley Gardens was perfect for him. The caregivers at Ashley Gardens truly know how to love and provide care in a respectful way allowing their residents to maintain their dignity. At Ashley Gardens, our dad and our family developed a meaningful relationship with all of the employees. During our time visiting dad, we witnessed employees treat every resident with the same care that they showed our dad. The end of my dad's life was traumatic for us, but the staff at Ashley Gardens supported our dad and us every step of the way. Here are a few reasons why Ashley Gardens was the best place for our dad: Caring staff-from the welcome at the door to the kitchen staff to the caregivers-he was loved throughout this day. ***Staff was fully present and not glued to their cell phones like in other facilities Activities: Ashley Gardens provides a nice balance of activities for all residents. From volleyball to sing alongs to crafts, there was something for everyone to enjoy. Balanced meals that he enjoyed in a dining room with silverware, real plates and a "no beer" if he desired. He sat at an assigned table ensuring he always had friends to dine with. (In a previous facility, he often ate alone and he was lucky to get a plastic fork) Fox Rehab staff who were present almost daily and worked hard to take care of dad's physical, speech and occupational needs. The facility-the facility is open and goes in a big circle. Dad was able to walk laps and stop and say hello to friends along the way. The facility is fully staffed 24 hours/day and we were always comforted knowing that he had support whenever he needed it.

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    Ashley Gardens Assisted Living & Memory Care

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    Ashley Gardens Assisted Living & Memory Care
    Benton House of West Ashley

    Benton House of West Ashley

    3.0
    (5 reviews)
    15.1 mi

    I have found The Addison of West Ashley to be a friendly place of a very agreeable size. For nearly…read morethree years it has met my needs admirably and I feel very much at home here. Recently, I received a shipment of medicine that required refrigeration. My flight was delayed by hours and when I arrived the meds were no where in sight. The company supplied a photo of the box at my door, so I asked for an explanation. Within thirty minutes a med-tech brought the meds to my room. They had provided the refrigeration needed although it was entirely my responsibility. I could not have asked for better help when in need.

    I love that this facility is one story, has large rooms and bathrooms, has a lot of outdoor space…read moreand is easy to navigate around. Many of the front line staff are very nice and truly care about the residents. That's the good stuff. Sadly, there's a revolving door especially among leadership positions. They lack weekend staffing esp at a management level. Issues go unresolved, communication is poor and issues aren't communicated in timely way. EVERYTHING went downhill once there was a change in ownership in September 2024. Food quality, options and portions, which had all been excellent, went downhill immediately. "Corporate" is terrible and as Ellen reported above, they are very hard to track down and will do everything they can to avoid fixing an issue once you do track them down. They overcharged my parents $24,000 over the course of 1 year. I had to birddog the bill monthly, was told monthly by front line staff that they know the bill is wrong but waiting on corporate to fix it, I ultimately stopped using autopay due to incorrect charges, etc. I pursued this for 1 year, making them aware of the overcharges monthly before ultimately moving my parents elsewhere. I was finally refunded the $24,000 3 months after my parents moved out but only after I essentially made it my full time job and my life's passion to not let them get away with the blatant dishonesty and thievery. The utter hypocrisy of a company being in the senior care business while blatantly stealing from their residents is disgusting and unforgivable. I will tell everyone I know to steer clear of this facility as long as Sonida Senior Living owns it.

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    Benton House of West Ashley
    Benton House of West Ashley
    Benton House of West Ashley

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    Benton House of West Ashley
    The Village at Summerville

    The Village at Summerville

    4.4
    (5 reviews)
    0.9 mi

    I recently visited the Rehabilitation facility of the Village at Summerville. I am a pastor and was…read morevisiting one of my members who had a fall and was there for rehab. I asked for help to locate her room and the staff was so friendly and helpful. It was wonderful to see how well taken care of the residents were. I noticed great effort was given to provide an atmosphere where the residents felt included in social events and activities. I was very impressed with the cleanliness of the facility and how well it was maintained. I was given a tour of the property and the grounds were very well kept. I saw leisurely activities the residents could take part in, as well as spaces for family members to come and celebrate with them. Afterwards, I ate at one of their cafe's and really enjoyed the lunch. Everywhere I went, the staff was so friendly. It had the feel of being home. If I had to refer someone to a nursing/residential facility, this would be the place.

    This pertains specifically to the Rehabilitation facility of The Village at Summerville …read more.. The entire Rehab Team created a caring environment with an impeccably high standard of care, delivered with warmth to my mother when she was admitted after a fall. I was impressed by the Team's manners and compassion, something you rarely find these days. Not one of my questions or concerns went unanswered. The staff demonstrated total commitment into caring for my mother. There were specific individuals who offered exceptional dedication and outstanding professional performance, as well as compassion, understanding, and caring. The Village at Summerville is an institution unique in its compassion for its residents.

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    The Village at Summerville
    The Village at Summerville
    The Village at Summerville

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    Harmony at West Ashley

    Harmony at West Ashley

    1.4
    (5 reviews)
    16.2 mi

    In memory care , the girl serving the breakfast was rude and ignored one of the clients! She wants…read moreiced coffee instead of hot coffee! She mumbled and had a don't care attitude! If clients brought to your attention she doesn't like the grits and scrambled eggs you should be more polite and resolved the issues instead of complaining! Arguing! Make it right ! Otherwise switched job.

    If I could give negative stars, I would!! In memory care, doors are "supposed" to be locked down…read morefrom 7pm-7am. Somebody at Harmony, propped open a door leading to the courtyard and my mother-in-law wondered (alzheimer's Patient) through the open door into the courtyard and she ended up getting bit by thousands of ants from the untreated ant mounds in the courtyard. The worse part, they put her back in her room with no medical care for around 15 hours. We just happened to be going for a visit, found her in bad condition and we ended up calling 911. She was in ICU for 2 days and the hospital for a week, but she passed away before she could be released. PLEASE DON'T entrust your care to this facility. PLEASE do a public records court case search on any of the facilities prior to leaving your loved one. We did a court search and found 7 lawsuits for wrongful death against Harmony over the course of 6 years. However, we didn't do the court search until after it was too late. Find out your information before you put your LOVED ONE in any home. Don't just listen to reviews.........do your research!

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    Harmony at West Ashley Bistro
    Harmony at West Ashley Bistro
    Harmony at West Ashley Dining Room
    Harmony at West Ashley Dining Room
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    AllCare Living Services

    AllCare Living Services

    4.2
    (5 reviews)
    0.1 mi

    Located in the heart of Summerville, there beats the most compassionate in-home care company in the…read morelow country! AllCare Living Services is a business that has been active in serving the tri-county area for over 26 years. During this wonderful stretch of time, they've grown with the community and increased their value in terms of number of services provided and confidence from the thousands of customers. From a personal standpoint I had the privilege to meet some of their staff when one of my family members fell ill. The nurses are timely, professional and most importantly treat the patients with love. While I'm not aware of all their services I do know they can assist with light housekeeping along with meal planning & preparation, patient hygiene, have specialized RNs who can assist with medicine and even transportation. What's more is I felt as if the caregivers were just as invested in my loved one as I was, which is rare in today's environment. To add, the certified staff has the ability to lovingly care for all types of conditions including but not limited to Alzheimer's, stroke and PTSD to name a few. What I really respected is the fact that I had no idea how to deal with my dad's condition and the staff took time to educate me which allowed me to be productive and safe. As for pricing I found them extremely reasonable and are adjusted to the various services that are needed. The staff there are very accommodating and likewise will take time to go through all the patient's history so they can customize the experience that you and your loved one will find most beneficial. As for insurance some are accepted but it depends on the plan. I'm not familiar with what my family had to utilize however I recall the whole process to be painless and without incident or question. There are times in our lives where loved ones need care that is outside of our expertise or time thus, we need someone we can trust to step in and assist certain situations. For me and my mindset when my dad got sick it was nice to have Allcare step up as "that's one less thing I had to worry about." I trusted their nurses for honest and loving care along with excellent communication while having full confidence in the integrity of the company. Allcare has over a quarter of a century earned the trust of the community by always being here for those who couldn't help themselves. In essence they've been that extended family Summerville and exceeded my expectations. I'm extremely satisfied with their care and I humbly suggest giving them a call if the need or perceived need shall arise.

    As a former employee, I would not recommend ANYONE work here. They seem like such sweet and nice…read morepeople until one of their clients is being mistreated and they take the side of person who's mistreating the client instead of their own worker and dint report said mistreatment to the proper people, just sweep it under the rug. The aids who go out to help families are MOSTLY all wonderful and your family will be in great hands! SOME will do their best to make sure your family member is well taken care of and happy, they will go above and beyond. While some will only do the BARE MINIMUM. The office staff is very PHONY/FAKE and unfair to the workers. They put on a great act at being "compassionate" and "caring" but really are crappy people to work for who lack empathy for their employees who bust their butts 7 days a week while office staff gets to get off at 5 and have weekend and holidays off. Can't have family emergencies or you get "points" which leads to write ups and termination eventually. If this is the service you choose, be mindful of this review and hopefully you do not have to deal with the office staff much because they will throw their workers under the bus so quick to make themselves look good!

    Aura Home Care and Concierge - homehealthcare - Updated August 2026

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