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I would love to give this place 5 star, but unfortunately it's not worth it. Tickets are quite pricey for this aquarium. I purchased mine though Groupon and it was a better deal. First of all staff on the register are all spaced out, then you need to spend extra to buy tokens for any additional activities, and it was hot and humid inside while crowded on a regular Saturday. Compare to sea life in San Antonio or one in Dallas, this one needs some improvements. My child enjoyed some parts of it, but was not that impressed. I wish they would have more funds to inprove the quality of the conditions.

This place is just amazing.It seems like all that animals are treated right.The places kept clean.The animals are fed and the staff here is great. We had the great pleasure of meeting lee, one on one when he gave us the wallaby exhibit, and he was just outstanding guy, very personable, how to al answered questions made you feel comfortable?May the kids feel comfortable at the same time kept by the rules.It was really an experience that you have to come and see for yourself.I would suggest bringing your little ones here and checking it out. It's fairly reason to be priced as well.And they have tokens where you can feed the animals and interact with the animals, turtles, fishes, surf.Turf it's so fun

I really can't say enough good things about the Austin Aquarium. I have been coming for years with my grand kids who all have enjoyed it! Today we met team member Cody-(sp.) who was nice enough to chat with us. He was feeding some of the ?lizards live crickets and I offered a general compliment about the atmosphere and what a great hands on experience they provide! My grand children all love snakes -and the fact that I'm totally afraid of them . Invariably -they (and especially the youngest g-son) will request to hold a snake of get the ginormous, largest reptile there out of her environment so he can " cuddle" with her. Don't hesitate to go-it's affordable and appropriate for ALL ages!!!

The Austin Aquarium is a combination of a party center, petting zoo, aquarium, and indoor zoo. It is a bit pricey compared to a regular zoo and they have a separate token purchase system for little rides, petting or feeding different animals, or for partying with the mermaids. They also have a small cafeteria with a bunch of seating to host a party. On the way out they have a huge gift store. You can probably see everything in 30 min if you don't want to spend extra tokens. My 4yo son wasn't too fond of this place - maybe it was too dark and felt claustrophobic for him. I did enjoy seeing some unique animals not too common at other zoos, like wallabys, capybara, and the extremely rare axolotl. For kids, one benefit of checking out the Austin Aquarium is that they have Indigo Indoor Playground right next door and its a short drive to an awesome Japanese restaurant - Midori Sushi.

Only positive about this aquarium is there is a few places for actual interaction. But I'm not sure the water is being properly filtered? I'm not sure any of these exhibits are being properly cared for. Air circulation is stale. The whole place needs to be reconstructed and updated, especially at the price and token rate you're paying. You feel like you're walking into the tiger king version of an aquarium. Staff were nice though. Don't come on the weekends it's packed as hell.

We went to the Austin aquarium for the first time today. My wife and I, our son and daughter-in-law and grandson all went. It was a great experience and I think well worth the money. We we were fortunate that a young man by the name of Markus Greeted us at the counter when we came in. He helped us to figure out what was the best package to buy. We ended up with the annual pass for my wife and I and that allowed us to get our kids in as guests for the same money that it would've cost us. This allows my wife and I to go back to the aquarium once every month or so and to take other guests with us when we go. The establishment was extremely clean and I think well organized. I also would like to thank a young man by the name of Lee, who was very helpful to us both in the Wallaby encounter as well as one of the bird encounters that we did. All of the staff that we engaged with, and that we saw helping others were extremely good.

The Austin Aquarium was such a fun experience, especially for little ones! While the building itself is on the smaller side, all the animals and fish looked beautiful and well cared for. They had a great variety of creatures including stingrays, ducks, turtles, chickens, wallabies, and of course, plenty of fish. One of the highlights was how interactive it is. Kids and guests get the chance to feed and interact with the animals, which made the visit extra special. The workers were all friendly and helpful, making sure everyone had a good time. It's the perfect quick outing, especially for toddlers. We spent about 30 minutes there, which felt just right for younger kids. A great little spot for hands-on fun and learning! It's on the pricier side compared to the Austin zoo that's way bigger

Really didn't expect much BUT I was surprised You can touch, feed, multiple animals such as lemurs, sloths, sting rays, and more For extra fee, you buy tokens to pet animals and buy food to feed others They have a concession stand and big gift shop Look at the yearly pass Might be cheaper Kids and adults alike were all around Staff was very nice and they will carry animals around for you to pet-for a token I recommend you go check this out
I'm torn about how to rate and write about Austin Aquarium. I was visiting family that recently moved to the area. My son and his girlfriend came in from Houston to see us while we were there. We planned out a day outing which included a visit to the Austin Aquarium (the girlfriend studied marine biology). I've been to a few aquariums, most of which were run established universities and/or funded by grants and operated as not-for-profit. I wasn't expecting to drive into a strip mall to visit the Austin Aquarium. Being located in a strip mall area really isn't of importance or relevance, just different. As we entered, I looked around to see what the organization was about; the familiar not-for-profit donation seeking and this is our mission type of literature. I didn't see any form of literature at all. We paid the entrance fee for 5 visitors. A gift shop are on one side of the lobby and some misc items about. On the day of our visit, there were groups of school kids via school bus(es) - seemed pretty typical for a museum/aquarium. As we moved through the exhibits (sea life, reptile, birds, etc), I did notice the condition and/or quality of the exhibit spaces and enclosures. Not that they were in bad shape, just somewhat oddly placed, simplistic design, a bit worn in spots, and the ceiling was open to the rafters. No big deal; funding for these types of ventures can be sketchy and dollars stretched for best use. Kids everywhere, somewhat annoying, but enjoying themselves. It didn't occur to me until about half way through the displays that this aquarium may be a private business venture and not the not-for-profit educational operation I had assumed. This is where my dilemma about rating comes into play. Expectations are different when considering a for-profit vs not-for-profit experience. I've been a part of building not-for-profit low budget difficult to fund ventures and making use of every dollar. I've also been a small business owner and know that there are customer expectations. At this point, I don't really know which is the case, whether FOR or NOT-FOR. Since I haven't found any reference (in literature or website) that indicates not-for-profit, I assume it must be a business venture. Hence, a lower rating as a reflection of my expectations. All this written, I will say that the care and visible condition/health of the animals looked good. The floors and enclosures appear kept up (clean, neat, and tidy). The staff was attentive with the groups of kids so that animals weren't harmed and were handled correctly. read more
I get it that people have reviewed that this place is a little sad. It is, and I think that the employees know that it seems that way too. We pre-paid for our tickets out of state on line thinking that this may be a cool thing to do while in Austin... so imagine what we were thinking when we pulled up to a strip mall and this was the size of a pet shop. Actually, it felt like we were visiting a fish store while going through it. That said, there are living animals here that are cool to see and I have a feeling that a place like this takes a lot to take care of it. So, I am trying not to be too harsh. Little kids may like it. As an adult, you are done here in about 15 min. I did get to feed the stingrays and the little sharks. There is an octopus, iguana, snakes, caiman and birds to see in addition to fish. A turtle. (Poor guy was being bombarded by flies) You can learn something from the little cards on the wall about each exhibit. The gift shop section is huge. As in half the building. More I could say but it is what it is, just keep your expectations low perhaps if you go. read more
8 years ago
Worst aquarium I've ever been to! The owner was told by a court of law in Florida to never open up another place like this again. He was fishing the animals out of the ocean without proper permitting. They have an octopus in a very tiny dirty aquarium. I have pictures of the scum on the top of lots of them. I plan to go to the news media regarding the disturbing conditions. These people should be ashamed of themselves. Very disturbing! read more
4 years ago
All of a sudden my friend was grabbed by a bouncer and taken into the backroom where he was punched repeatedly in the face. not only that they refused to let him leave. after some struggling we got him out but he was pretty beaten up. Shady bar never going back. read more
12 years ago
It is smaller than what us texans might be used to but it's pretty dang amazing when you consider all that they have packed in there!! All the employees clearly care and are passionate about this place and talk to you and are very nice. AND there's a petting zoo!!!!! You can pet sharks and stingrays and birds and feed fish! You guys have to understand that it can take years to set up just the environment for some of these fish! We should keep supporting them and let them grow a few years then we will be very proud to have a wonderful place like this. Hoorah Austin aquarium! read more
8 years ago
After seeing a mix of both good and bad reviews, it was hard to decide whether or not we should visit. But I'm so happy we did! Below is my full and organized review. PERFECT FOR AGES 1-9 YEARS OLD As a Mom of a 2.5 year old and 12 month old this was perfect. The mix of interactive exhibits, play areas, and kid friendly activities was amazing. My little one got to pet and play with turtles, stingrays, rabbits, komoda dragon, boa constrictor and more! At the near end of the aquarium there was a kid zone where they had an interactive dance floor, candy shop, indoor activity playground and tunnels. IF YOURE LOOKING FOR AN AQUARIUM LIKE CHICAGO'S SHEDD AQUARIUM Then please adjust your expectations. This place is geared more towards creating an amazing experience for families with younger children. And it should be! Sometimes it's hard to find places that cater to younger children and nurture their curiosity at a good price point. There was so much to see and do, not to mention that your kids could play with the kangaroos and the birds. There was also a reading corner in the gift shop set up for the littles. Just perfect! STAFF Oh my gosh super friendly. Heather in particular was friendly and engaged with my children during checkin and checkout. At checkout in the gift shop she explained that some of the previous bad Yelp reviews were before they made improvements and expanded the exhibits. They've also done alot of rehiring which has also helped the customer experience. There was another staff member that picked up a turtle for my son to pet because he was too short to pet the baby turtles. She was wearing a Cinderella dress. Come to think of it there were multiple staff members wearing Disney character dresses. See another indictactor that this aquarium is for younger children. You can see a picture of my son about to pet the bunny which Tinkerbell was holding. FINAL VERDICT We loved the Austin Aquarium and will be going back in a few weeks! I included pictures in my review to help anyone else who is on the fence about going. If you go, I hope you enjoy it as much as we did with our two small children! read more
7 years ago
I've been to Austin Aquarium at least four times over the years, and they keep on expanding and creating new experiences and exhibits so it's been different every time. They are very careful about making sure all the animals are socialized so they can make the experiences interactive. Cody and Leah were very knowledgeable about the otters. read more
3 years ago
The workers are so nice. Everything is clean like Cages and tanks. The animals all seemed healthy. And me and my family enjoyed it.
13 years ago
I probably won't ever go back unless they seriously update the facility. I had a great time and that's only because I was with my sister and nephew. We drove from South Austin and my sister drove from 4 hours away! Do yourself a favor and go to Houston or Dallas for a great Aquarium! CONS: 1. Wasn't educational. There were a FEW signs explaining what were in the tanks, but nothing educational. These signs were either laminated and tapped up or on a small screen with a powerpoint slide! The employees never mentioned what kind of sharks and starfish they were petting. These things I want my nephew to experience. 2. The hand towels are recycled! It's weird and seems VERY unsanitary. They are removed and then washed/dried nightly. Weird. 3. THE PRICE! (should be number 1, but it would be worth the price if the things mentioned above were fixed) it was 45$ for me, my sister and a 3 year old! WHAT? For that shopping mall aquarium that had nothing educational? 4. Organizational layout of the place sucked. They should have each place with animals pertaining to where you find them in their natural habitat. PRO: 1. A playground. When 3 year olds get bored, it's great to have a play ground. Even if it's a super TINY one. 2. The interactive tanks. It's nice for the young kids to interact with animals, but they need to learn something from this! Like how to treat animals, where you can find this species and what the species is called. 3. As mentioned above, interactive areas like, hand feeding the birds. I liked this, but they weren't even giving us information about them. I had no clue what kind of birds they were, where they were located or what their daily diets or habits consisted of. Most of the tanks weren't even on display. Overall the employees could have been more knowledgable, price cheaper, better displays, better organizational layout and hand washing stations. I understand kids don't care about educational activities, but just saying these encounters open their tiny minds in a subject they might not have been aware of before. read more
Business owner information
Mandie T.
Manager
Kelsey, we would like to respond to some of your concerns:…
7 years ago
Had an amazing date here actually. It's much bigger inside than you would think. I love that you can interact with so many of the animals. I'll never forget being able to pet a lemur! read more
7 years ago
The price to enter the aquarium is reasonable. Once you start adding interactions with the animals well it's pricey. Keep in mind that animals have different times they nap or are not allow to interact with humans and employees do not give you any information. They just allow you to purchase tickets and no refund. That was a bummer. Cool to experience once but not a return for us. read more
5 years ago
Staff were very friendly but you definitely have to know that this is a strip mall aquarium. Looks like maybe the location used to be a Party City or... regardless seems like they take good care of the animals and neat that you get to pet and feed them... but definitely NOT a destination aquarium... read more
5 years ago
Insanely overpriced, weird vibe. I took 4 kids there. ($80) Then you buy "tokens" that are used to buy food for the animals or go in their areas. It starts at $14 for 5 tokens. I bought 10 tokens ($27). A small Gatorade is $4. (Of course, there are no water fountains.) Lots of junk you can buy, all overpriced. No refunds on unused tokens. My kids wanted to see the lemurs, which is 4 tokens per person. So I bought 10 more tokens (another $27) and we waited for 40 minutes for them to be able to see the lemurs. Then I was informed that because two of the kids are under 9 years old they had to be accompanied by a paying adult. I didn't even want to go in. It looked gross. They said it was necessary for me to pay to go in "for safety reasons." Apparently my extra $12 on top of what I'd already spent was going to ensure some kind of safety standard. I will NEVER go back to this place. I wish I'd read the reviews before going. I don't really know anything about animals and zoos, but it definitely has a weird vibe. The Dallas Zoo is cheaper and actually cares about the animals and educating the public. read more
8 years ago
We came here about three years ago - my how things have changed! They have added several new exhibits, all of them with interactive features. We did the lemur, octopus and cayman experiences. These experiences allow you to get hands on and up close and personal with the animals. They cost extra, about $9 a $12 per person but are totally worth it! Ryan was amazing during our encounter with Hank the octopus It is apparent that he and all the other employees we met love their job. Everyone was knowledgeable, friendly and enthusiastic. My 10-year old son is attending home school and we used this as a field trip. It was not only fun for him but a wonderful learning experience. I would recommend coming here on a week day so you are guaranteed to do more encounters with the animals. They have a sloth exhibit coming soon and will be getting more lemurs. We will definitely be back to check out what's new! There is a Groupon for 50% off two adult entries and if you check in on Yelp they have a discount off of 10 tokens. Tokens are used for encounters and feeding the animals. read more
6 years ago
I have been to many aquariums and I like taking my gf to them because she loves her aquatic animals. This one is by far the weirdest one and the worst one I've been to. We bought our tickets off of Groupon and we were a little thrown off by the cheap price. We were able to get 2 adult tickets for under $25 and we were surprised and excited to be fair for the good deal. Upon arriving we saw that it was located in a strip mall next to a Salvation Army. I think it might have actually been as big as the Salvation Army next door. Knowing the small size, we walked in and the first thing that hit us was the stench. It smelt like a zoo but it was a constant bc everything is under one roof. We soon realize that the reason was because of the copious amount of birds they have in their cages. All you can hear is the birds squawking and cawing throughout. All of the cages for the animals seemed really small and tight, especially for displays like their koi tank where there were like 200 or so squished in half a tank. Their lemur cage too was over crowded with them all sitting on top of each other. A big thing to note about this place was the fact that when they say interactive, they really mean interactive. More than half of their displays were interactive whether that meant, feeding them with food capsules, petting the animals, or even holding them. Some of the usual ones like feeding/petting the stingrays, having parrots perch on your arm, or petting the iguana seemed more like normal staples of aquariums/zoos. The problem comes out really when you make almost every tank an interactive feeding opportunity. All the fish become pressed against the wall waiting for you and they all looked hungry and just not in good condition. I saw many instances of kids using the learned instinct of the clownfish, koi, or other fish coming up to the edge of the tank as an opportunity to touch or even grab them. On top of that, the interactive exhibits, where they hand the animals to you to let you hold and pet, like the lemur exhibit and other exhibits like that just felt really exploitive overall. Sloths need their sleep too and I don't think they should be profiting $40 a person trying to get their sloth to eat off of customer's hands, and crawl around. On a side note, we drove around back on the way to park our car and we saw a couple of small built-in cages behind the building. I saw another review stating they saw animals in there and the fact that they use outdoor cages for these animals when it's a 100+F on the regular here is ridiculous and cruel. TL;DR This whole aquarium overall just felt as an excuse to exploit animals. A lot of the animals looked malnourished and jump at the chance to be fed. The exhibits were unnecessarily "over-Interactive" and it leads to abuse towards the animals. Me and my gf just walked 20-30mins through the exhibits instead of paying $2 per token to participate in the interactive exhibits. I guess you do get what you pay for. read more
11 years ago
I'm originally from Chicago and I'd visit the Shedd Aquarium often growing up. When I moved to Houston I was disappointed in the Downtown Aquarium because it was one big restaurant that happened to have some aquatic creatures and a random tiger. We recently moved to Austin and we wanted to take a break from unpacking boxes so we made a visit to the Austin Aquarium with our kids ages 11y and 18m (without looking at the reviews). Admission is $14.95 for adults and $9.95 for kids at the door. If you buy them online tickets they're$11.95 for adults and $6.95 for kids. I ended up finding a coupon code via ValPak for more savings and bought them online. Let's be fair people. It's in a shopping mall and the tickets are (or can be) pretty cheap. Did you think you would see Shamu or a great white shark? I sure didn't. You're going to see salt water and fresh water fish and yes a million koi fish (lol). But you know what else you'll get to see? Smiles on your kids' faces from the excitement of feeding a variety of fish and even birds. If there's happy then I'm happy! My nose did flare up from a strong scent of fish as we walked in the door, but again...you're at an aquarium...that's in a shopping mall. Don't expect to spend an entire afternoon there, but do expect to be treated like family! Everyone we met from the managers to the volunteer staff were AWESOME. Hannah was super sweet and friendly. My youngest went straight to her and even stayed with her for a good 30 minutes to feed the birds and the old turtle. In fact, she didn't want to be put down when it was time to go. I'll be taking the kids again. read more
8 years ago
We visited three years ago and have not been back. I grew up in Seattle Washington - home to an exceptional aquarium. This place even calling itself an "aquarium" is an insult to real aquariums everywhere. Two stars only because young children can still have fun with the touch tanks. Other than that - avoid this place. read more
4 years ago
The only word for this place is depressing. My boyfriend was in town & we were looking for something to do. I remember going here when i was younger and not being a huge fan but we decided to give it another try just to see. We paid $50 for two people- general admission. You would think that since you payed $50 the animals would have big enclosures- no. All of the enclosures are so small, every animal looks SO sad, and every exhibit has a sign taped to it with a number of "tokens" you can purchase to feed or touch the animals. Some of the reptiles & amphibians didn't even have enough room to turn around in their enclosures. The entire place is just a huge money grab and it seems that the animals are poorly cared for. Should be shut down. read more
I've been here a handful of times now. A couple for school field trips and a couple times with my own children. I LOVE that teachers get in free, because it definitely is a little bit pricey for a family. It's great that everything is so hands on. It's a bummer that a tiny little thing of feed is $3 ($4/10) but you have to get the feed for the experience. I love the sting rays. My son loved the birds. I couldn't get him out of the enclosure. The staff are really nice and very helpful. They walk around with snakes, lizards, birds and turtles that you can touch. read more
3 years ago
...this was a pretty horrible experience. Our Girl Scout troop paid really good money to stay overnight and sleep with the sharks. The shark tank was basically about waist high and incredibly disappointing. But what was more disappointing was the fact that all the girls were set up to sleep on a hard, smelly floor only to be invaded by cockroaches. Needless to say we did not stay the night and we all left about 2 1/2 hours after getting there. read more
3 years ago
My girlfriend got bit in the face by a lemur and then when asked about it by a reporter they blamed her not following the rules. This is not true. Don't give this place your money read more
8 years ago
I was skeptical about this place given its location in a strip mall, but wanted to give it the benefit of the doubt. I could not have run out of there fast enough. I would have given it 0 stars if that was an option. Here is a rundown of my experience: 1. The smell was off putting when we entered and seeing the condition of the enclosures, I'm not surprised. The space was dirty and the building looked like it was crumbling. 2. The first thing we encountered after paying was one of the large birds in the open space with no supervision and it's droppings around the floor. 3. The next thing I noticed was the makeshift electrical throughout the space. There is no possible way this is up to code. I thought at any moment someone was going to get electrocuted or a fire would break out. 4. As others have mentioned, the treatment of the animals was distressing. Many of the fish tanks looked overfilled and most of the interactive exhibits had no supervision. Even the ones that did, it was like a free for all. 5. As we were walking through, construction workers were carrying drywall through the already small and overcrowded space. Didn't seem like an ideal time to add to the chaos with construction in the gift shop. Nor did it seem appropriate for workers to carry their construction materials through the exhibit hall. 6. There were huge metal racks laying around the floor of the gift shop, again adding to the chaos. I could barely find a path through with my stroller and 3 year old. I've been to several other aquariums in other parts of the country (Long Beach, Chicago, Monterey) that offer clean, safe environments for both the animals and visitors. The Austin Aquarium was one of the saddest animal environments I've seen in a long time. In fact, I think it is sham that it's even promoted as "The Austin Aquarium." This place felt more like the setting of a horror film, not one of the primary zoological facilities in the capital of Texas. Do not spend your money here. I wish I could get my $30 and 45 minutes back. read more
Business owner information
Mandie T.
Manager
Brittany,…
8 years ago
They have lots of opportunities to interact with animals. The animals are well looked after and the caretakers take every precaution to make sure the animals are treated kindly and handled safely. It can be an expensive experience but it's well worth it and deserved for the care and attention the animals receive. read more
11 years ago
My teen daughters and I really enjoyed this place. Was skeptical when we pulled up because the location is a bit odd but where pleasantly surprised. The atmosphere was nice inside and the animals all seem to be well taken care of, well except maybe the octopus because the tank he was in seemed a bit small. There was sting rays that you can reach in and touch, either crocodiles or alligators (not sure) as well, a very cute and giant tortoise and so much more. My daughter loved it so much she is thinking about volunteering. read more
8 years ago
This place is PERFECT! LOTS to keep you entertained for a couple hours or so. Make sure you do the animal encounters, they are great! We got to pet and interact with a Kangaroo and Lemurs. Fed lettuce to LOTS of lizards/Iguanas and turtles. Just the right size and the staff is so friendly. Cody made our visit extra special and was very courteous, as well as was all the staff. Great little gift shop at the entrance/exit. Pricing was good and parking is ample. Don't hesitate GO!! read more
8 years ago
I can't say I wasn't warned. I read the reviews and had some idea of what I was walking into. But I still took my daughters. To sum up- disorganized, sad, and unclean. I waited 5 minutes after walking in to even be acknowledged to pay the entrance fee. Three people standing there with 2 iPads while multiple people waited to pay. Once in, we were confused about which animals you were allowed to touch/not touch. We assumed that the aquariums that had paper towels or sinks by them (with empty soap dispensers) were ones we could put our hands in...? There were many exhibits that had no marking as to what animal was in there. I had read there were mermaids we could see- the only mermaid we found charged one token ($3) to put a glitter tattoo on each of my daughters. If they had any that were supposed to in the water, I don't know where they would have been- there isn't a single tank large enough for a human to swim in. I think what was the hardest part for me was seeing how unhappy the animals obviously were. We saw one lizard (Komodo Dragon? Couldn't tell you- wasn't marked) scratching the glass trying to get out. I think that it's great people are allowed to be hands on and pet many of the animals, but at the same time is sad to see how these animals have been treated. There just weren't enough employees to monitor. There are two different sections you can walk in with the birds- we paid one token ($3) to get a small plastic cup the birds would eat from. We had several around us (warning- be prepared to get pooped on. I got hit about 4 times), but as soon as the food was gone so were the birds. We went to the second area where there was no one sitting and finally had to get the attention of the girl working there, since she was too busy on her phone to notice people waiting to enter. Bottom line- don't waste your money. I'm from the Dallas area- up here we have an AMAZING aquarium that definitely loves and protects their animals, and only for a few dollars more per person. I feel like I just spent a ton of money to go to a filthy pet store. Save yourself. read more
Business owner information
Mandie T.
Manager
Heather,…
You know what, this place deserves a break. Sure it isn't the shedd aquarium in Chicago, but what made our day is the enthusiasm of it's employees, especially the dude tending the sharks. A must if you have little ones. The birds landing on you was a great experience as well. read more
Business owner information
Mandie T.
Manager
Thank you for your feedback, Sean! We are so glad you could see the…
12 years ago
We had a great visit at the Austin Aquarium! If you don't compare it to other, large fancy aquariums - you can appreciate our hometown aquarium for what it is - and what it will become over the years. The highlight of our visit was one of the staff who came over and shared his vast knowledge and first hand experience. I wish I caught his name. Learning about "Chuck" (Norris) the mantis shrimp was astounding. Hearing about the coral reefs, the rocks and poisonous fish blew my mind. We also loved the stingray tank, feeding the stingray, touching them...and the sharks too! All around fun visit... I look forward to future visits to see how the salt water tanks fill out. read more
7 years ago
This was an unexpected fun visit. Wish I spent more time feeding the sharks, fished, turtles tortoises and birds. Kids loved this place of course. We didn't get to hang out with the lemurs this time....on the next visit. Everybody was friendly and helpful... love the atmosphere and kid approved. We will be back Austin! read more
Cool hidden aquarium inside a strip mall. No it's not a joke. The aquarium is actually pretty large once you step inside. I feel the entry fee and the tokens are a bit pricey, but it does take some funds to house these aqua-life. Long live little mermaids and aqua man! I do like that you can touch these animals and they have really knowledgeable staff working to answer questions. The bathrooms are clean and good live tours so you can have some close encounters with creatures, birds, turtles and such. Not a bad get away if you have kids and want to spend a few/billion hours of entertainment. Splash on! Pro tip, if you don't spend all your coins on close encounters, you can exchange them for gifts at the shop. read more
8 years ago
If only there were zero stars as an option. We spent wayyyyy too much money for a very sad experience. The website made it sound like you needed coins to do most of the activities. Not at all true. We bought way too many coins to get the online deal. The entire place was dilapidated and sad. Not at all what I expected for what we paid. Even if it's in an old building, you could at least make it clean. It's definitely just thrown together in the shell of a closed grocery store. The most upsetting part of the entire visit was the unprofessional employees. While we were walking around one employee was scolding another that he had a snake out that was not to be out and touched by people. My children had just touched and interacted with it! Very upsetting. Save your money. There are so many great things in Austin and this isn't one of them. read more
7 years ago
Wish they had more hand washing stations that were easier to access for the kiddos. Overall staff isfantastic and live their knowledge of the animals. read more
8 years ago
Probably my favorite aquarium i've ever visited. I love how interactive it is compared to all the other aquariums i've been to. We got to hang out with the lemurs, pet an octopus, and hang out with the kangaroos. Ryan, was very helpful and friendly. He knew a lot about the animals and made it a really fun time. read more
12 years ago
First of all DO NOT BELIEVE THE NEGATIVE REVIEWS!! I wish I could give you 10 stars. I am a nanny and I took the 2 year old girl I care for to the aquarium today, we had a wonderful time!! Don't go expecting to see sea world or something humongous. The aquarium is very small, but what they lack in size they make up for in customer service( everyone was absolutely wonderful and great with kids! And great with me because I turn into a kid when I'm around animals) also the great hands-on experience. For $10 you can get four containers of shrimp to hand feed the sting rays and sharks or four containers of honey water for the birds! You can also pet the iguanas, star fish or the other fish that'll let you :) I had such a great time and wish it were a little closer so that I could go there every day. We will definitely be back and I am so happy that we were able to go today! Thank you to everyone who made our experience so enjoyable. From the front desk all the way to the wonderful girl who hung out with us in the bird house. read more
Love this little aquarium!! We went twice because it was really cool. Took our 6 month there and she loved looking at all the animals. It's not too big, but it's still enjoyable! We got tokens to feed the fish, stingray, baby sharks and crocodile. The tokens are separate from the entrance fee. I would recommend checking in on yelp, if you get tokens because they give $5 off, when you get 25. You guys should check it out :) read more
4 years ago
Whoever thinks this is a wonderful place needs to get the facts about how these animals are mistreated and abused. They don't get medical treatment they need, they're kept in horribly cramped quarters, they're forced to interact with humans even after they've bitten some from being scared. Most of these animals would never be forced to interact with adults or over-zealous children if this h*ll-hole wasn't open. read more
12 years ago
I had a great time at the Austin Aquarium! I went with a small group for a seven month birthday celebration for my son. It was around $12 to get in I think, but you can buy tickets online and save $2 (which we did). They have so many different kinds of fish! Our favorite was the stingray tank, where you can buy food to feed them - they get close enough to touch. They also have non-sea creatures, like birds and snakes, which was a nice surprise. The gift shop was cute and they have lots of fun things for kids to do along the way (a photo booth, a mermaid to take pics with, a playscape, coin press, etc.) People who left bad reviews need to not be so snobby and remember it's so new and is still being completed. We had a great afternoon. If you want a Dallas caliber aquarium go live in Dallas! read more
8 years ago
I've been to a lot of aquariums, I really like them, a lot of them help out animals or rehabilitate, but this one.... Kids are manhandling animals! Children should be taught to respect animals. There is a mermaid too, but what about the quality of the water that she is sitting in?? The animals are living in squalor, and I can't believe people call themselves "animal lovers" and just assume that the animals are well cared for when you can clearly see by the conditions they are in that they are not... I just wanted to cry! Please don't go here. read more
7 years ago
Had a great time! Particularly enjoyed the stingray tank-you can pet and feed them! They have lemur encounter that is fantastic. The staff set this place aside from any aquarium I have ever been to. Very hands on-which made it different. read more
More info about Austin Aquarium
13530 US-183
Ste 101
Austin, TX 78750
Directions
(512) 222-5586
Call Now
Visit Website
http://www.austinaquarium.com
View classes
Hours
What time does Austin Aquarium open?
Austin Aquarium opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Austin Aquarium close?
Austin Aquarium closes at 6:00 PM on Monday, Tuesday, Wednesday and Thursday.Austin Aquarium closes at 8:00 PM on Friday and Saturday.Austin Aquarium closes at 7:00 PM on Sunday.
Mon-Thu 10:00 AM - 6:00 PMFri-Sat 10:00 AM - 8:00 PMSun 10:00 AM - 7:00 PM
Payment methods
Does Austin Aquarium take credit cards?
Yes, Austin Aquarium takes credit cards.
Indoor Amenities
Does Austin Aquarium allow dogs?
No, Austin Aquarium does not allow dogs.
Outdoor Amenities
Does Austin Aquarium have bike parking?
Yes, Austin Aquarium has bike parking.
Does Austin Aquarium have parking?
Yes, Austin Aquarium has parking options. Private Lot Parking
Other Amenities
Is Austin Aquarium wheelchair accessible?
Yes, Austin Aquarium is wheelchair accessible.
From the Business
Specialties
Our aquarium is home to thousands of species within dozens of exhibits! Whether you are local, or in town for a visit, your family and friends will have a blast at one of Austin's best attractions. Many of our exhibits are interactive and fun to engage with. Daily shows highlight our marine life, reptiles from desert and rain forest and exotic tropical birds. Our space is perfect for birthday parties and field trips. We even have some fun activities like Octopus Encounters, Morning Rounds, and more! Check out our website for more information and plan your next visit to our amazing aquarium attraction!
History
Established in 2013.
This aquarium was opened with families in mind. Featuring thousands of species, reptiles, warm and cold water fish and various exotic birds are there to touch, interact with and learn about. We are adding to our offerings continuously, both in terms of the animals featured and the programming. Listen to our Daily Talks, where our biologists provide you snippets of information about the species in the exhibits. Our facility is available for your private events, birthday parties, or join us for a night Sleeping with the Sharks.
Meet the Manager: Susan E.
Susan Elcox is the Marketing Director of the Portland Aquarium. With a 30 year background in marketing, she works with the aquarium team to introduce you to the aquarium in advertising, through the aquarium website, social media forums, and more. Susan appreciates your Yelp reviews and takes your feedback to the aquarium for improvement.
Austin Aquarium Reviews in Other Languages
Ask the Community - Austin Aquarium
Review Highlights - Austin Aquarium
“This is a nice little aquarium that actually has a lot more to offer than it may seem from the outside.”
Mentioned in 13 reviews
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Why does Yelp recommend reviews?
264 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
11 years ago
Waking in I was greeted by a young employee who look a little overwhelmed which seemed understandable, there were tons of people trying to ask questions or buy things at the same time, but she seemed to handle it pretty well. I would reckoned having some one else up there to help when it gets so busy. I paid for my adult ticket, I should have bought it online since it would have been cheaper, but compared to the prices of other aquariums the price wasn't that bad, especially since they offer it cheaper online. For people on here who complain about the walk in price, they offer great deals online, take advantage of it, If I had been thinking I would have walked outside and bought it on my phone then walked in. I would give 3 stars to the first room which had the large green iguana and some to uh tanks. It would get more stars if they had more information about the animals included In the tanks. I knew most of he information already, but I have a degree in this stuff and most people don't. So I suggest adding more labels or have someone standing there to share information. The green iguana was beautiful and ate some lettuce right out of my hand. I've seen reviews which people say he doesn't look happy. Obviously they don't know anything about animals since you can't infer that kind of information from reptiles. Besides the iguana had a massive area to roam in, if he didn't want to be pet he just climbed up on his rocks. The next room, the tropical fish and the sting rays I would give 4 stars. It would have 5 but I really feel that there could be more information about he animals, there weren't any kind of signs identifying all the different Stingrays and fish in there. However feeding them was fantastic and I would do it again and again. I've seen reviews of people who again know nothing of animal behavior talk about the sting rays trying to beach themselves. They are not trying to beach themselves. They have figured out that People have food and so they climb the glass to get the food The next exhibit was one of my favorites but sadly I have to give it 3 stars. The black throated monitor andcaiman exhibit was excellent. I really loved the way they incorporated the two species together along with the catfish in the exhibit. Excellent job on the husbandry team who did that. I give it 3 stars for again the lack of information about them. There is a screen at the top, but it doesn't include much information. I think they should have wooden post signs either next to you above with tons of information on all the species included in the exhibit. The iguana and baby Caiman exhibit gets 5 stars. It was very clean, the iguanas were eating an excellent looking plate of fresh veggies when I saw them. Very good job in my opinion for whoever feeds them and cleans The koi pond gets 3 stars. I have to agree there are too many koi in there. The water is clean. It's not crystal clear, but you can tell that it's not dirty. People are expecting ocean looking water when they look at it. Koi are fresh water it's basically a nice pond. Again I really feel that there are tons of places they could have information but they don't. The two turtles in there looked very healthyand well fed, the yellow bellied slider was basking in a ledge under a lamp, which was cool to see. Thelorikeet exhibit I would give 4 stars ( oh and my stars are based out of 5 I'm didn't clarify earlier) it was very clean, I'm not an expert on birds, but they all their feathers looked to be in good condition and they seemed very energetic which is good when it comes to birds. Next to it was a good amount of information about the birds do I was satisfied with that. The parakeets are 3 stars. Very clean, but absolutely no information. The Sharks are 4 stars but again little information on the different species. Employee care and knowledge is 10 out of 5 stars. I started asking one of the employees named Charlie as he was feeding the macaws tons of questions about the birds. He was extremely knowledgeable. I feel like this guy was an awesome textbook or something. He knew so much about the Birds and bird behavior. He talked me through how to train large birds and how to care for them and their origins and endangered statuses.A few small children next to me asked him lots of silly questions but he was so sweet and energetic when answering all of their questions. I wouldn't have been able to do that .He even showed us Clyde the cockatoo' tricks and let us pet Clyde He was super interactive with the kids and me, he showed ushow to get the birds to speak to us, and do cool tricks like dancing. He was seriously able to answer any question we asked about the birds with an intelligent and informative answer without being boring to the kids. I Really enjoyed the aquarium and I will definitely be coming back with some more friends for a guided tour and the morning rounds options and if I'm able I'd love to request Charlie as our guide!! read more
13 years ago
When we found out about this place we bought the family annual membership for $70. With annual passes for four of us for a year at that price we didn't have really high expectations since that's around than $18 per person for an annual pass. Our kids are teenagers, for the record. We went last Sat., 12/14. The space was a furniture store previously, so it's not a huge indoor space. It's a little too dark. The low lighting helps to see the smaller aquariums, but for the larger exhibits like the shark and ray pools more light would be nice, and they could use more light in some other areas. They haven't got all their stock in yet - the otters, jellyfish, and a few other really cool creatures are coming soon. The touch tank is still in progress. The seals and sea turtles are coming soon. The place doesn't feel finished yet, they obviously are still working on a lot of the displays now, and it feels like they might have rushed to get things opened and haven't got everything worked out. So it's still too early to give a complete review, but the kids and I liked what we saw. It probably will be a few more months before we really know what it's going to be like. We're planning to drop in next weekend for an hour or two since we live relatively nearby. It feels like the people who run this thing were amateur aquarists who tried to make their hobby a business. There are a lot of smaller display tanks where they have amazing fish species (the giant octopus is awesome), but the tanks aren't the centerpiece, the fish are. I have a few aquariums and was really excited at seeing some of the fish in those tanks. But if you are trying to entertain a very young child, they might be less interested in them. For instance there have amazing tiny Garden Eels, but you need to sit still to see them as they'll hide when they see movement. The shark and ray touch tanks were well done with a lot of space so the creatures could keep their space and wouldn't get stressed by not having a safe domain. The reptile area felt more finished and was really nice. They had Caimans, Jackson's Chameleons, Poison Dart Frogs, Iguanas, geckos, snakes, tortoises, and other reptiles and amphibians. They have a Macaw and a Toucan that they bring out at times. They don't let them out for too long since the exposure to crowds and noise would stress the birds, so we saw the Macaw but not the Toucan. They also have a Lorikeet area where you can feed the Lorikeets nectar. Lorikeets are very sweet and docile birds, and will drink nectar from hand held cups, so that's a must-do part of the exhibit. The caretakers were friendly and liked telling us about their animals, but might be less interesting to small kids - we were talking about habitat and care. All the folks I talked to were knowledgable and seemed excited to be able to work with the animals so they added a lot to the experience for us. There are some online allegations that the owners didn't take care of their stock at the Portland Aquarium (something to be taken very seriously), so I talked to the caretakers at length to get a sense of how things were being run. The three I talked to seemed very knowledgable about the animals they were responsible for and seemed to know a lot about proper care of the animals. They all said that they had final care decisions and could veto the owners requests if it was in the animals interest, and that some of the displays weren't as impressive looking to people to accommodate the well being of the animals. I was carefully watching for any animals showing signs of stress or illness and didn't spot anything like that, which was a relief. Honestly, the claim that the owners were in it for the money so they were letting tens of thousands of dollars worth of stock die to save a few pennies never made sense, but I felt better after seeing the way they were running things in person. Any reviews of this place earlier than 12/14 are meaningless since it didn't open until then. There is a PETA-type anti-Austin Aquarium group who believe all aquariums and zoos are immoral, and have been getting their members to create negative press/reviews. They have a Facebook group and I just checked and saw they were sending members to Yelp, so take some of the negativity with a grain of salt since some people have more of an agenda than just wanting to see the animals well cared for. The place doesn't have a polished feel, and they probably opened earlier than they should have since they don't have all their tanks going yet, but these seem like temporary issues. I really enjoyed the displays that they did have going, and liked the employees, I might have given the place a 3 in its current incomplete form but went with 4 since he aquarium shows promise, and since there was at least one reviewer with a 1 star review making false claims about sick/dead fish. read more
10 years ago
I LOVED this place and its employees! I loved it so much that I made a yelp account just so i could leave a review. We went there about on Tuesday about a week ago Overall I had a great experience here with my daughters ages 12 and 9. It was very interactive with was AWESOME where else can my daughters pet a full grown Iguana and a sting ray?! When we did our first walk through the Aquarium I wasn't sure what we were able to touch or do but one of the employee's which I neer asked for his name but my daughter insist his name was Corey was super helpful! He told us what we could touch and feed and even gave my daughters some free Koi food and they loved it! He even offered to bring out a snake for my girls but they were a little to scared of snakes. Haha we were HOOKED on feeding the animals after that. I think we ended up feeding every animal there TWICE it was great!. And we fed the parakeets at least 5 times! The next great part of our visit was the bird show! It was SO COOL! It was super educational, funny and interactive! One of my daughters even got chosen to be a helper in the show and the white bird they have I think his name was clapper FLEW to my daughter said HI then FLEW back to the trainer it was so AWESOME. It reminded me of like a SeaWorld show but BETTER because my daughters were able to actually interact WITH the birds. My daughter was in absolute bliss! After the show the Trainer I believe his name was Charlie hung around with the birds and continued to talk to my daughters and show them other cool bird tricks and even let my daughters HOLD each bird. If you go to the Aquarium I deifintly recommend watching the bird show and then Talking to the bird trainer afterwards. He was so passionate about what he was doing and you could tell he loves those birds. My daughter is even saying she wants to work with birds when she grows up! I'm hoping you guys have a volunteer option because my daughters would LOVE to learn more about caring for animals. So all in all it was GREAT 10/5 We are checking out their sister aquarium tomorrow in San Antonio and I'll keep you guys updated! read more
12 years ago
So many negative reviews on this place, and yet we still decided to give it a shot. Not again...! So where to begin? The place is overpriced for what it is, and that is reason enough to never go again. The exhibits were mostly lame and the entire place felt cheap and kinda scummy. The signage wasn't all that helpful in letting the kids know what they were looking at, and there was a decided lack of enthusiasm by the few staff members that were working on the Saturday that I was there. On top of that, there is a weird concession area in the very back of the aquarium... but no staff member working there. Not that I wanted to give them any more of my money, but geez! And they also get you for some overpriced lorikeet food and koi food in the back of the place. The lorikeet nectar was $3 and you would think that there would be enough in the cup that it would last more than 30 seconds. The brds got tired of me and my son pretty quickly when we ran out of food, which was just about immediately. And the koi food was another $2 and wasn't much better in terms of value for the money. But the worst part of this is the entry way / exit / ticketing area and the very overpriced gift shop area. There was only one person working the whole area, covering 2 registers (one for people coming in, one for people buying stuff at the gift store) and she was going back and forth trying to deal with two lines. It was embarrassing. And after touring the poor excuse for an aquarium (more like a glorified pet store but creepier), you end up in this weird looking gift shop area where just about everything is overpriced and the paint on the floor is so old that it is peeling up. I'm not sure what kkind of vibe the owners are going for in this location, but if they were going for dark, dank, creepy and overpriced, they got it right. read more
13 years ago
This aquarium is very lack luster and disappointing. There are a few touch tanks which is the coolest thing about this place but everything else in the aquarium you could pretty much see for free, in larger cooler tanks, from one of the many quality local fish stores. The Fish Gallery on Lamar comes to mind. The largest aquarium I saw outside of the touch tanks was maybe 200 gallons. Pathetically small for a for-profit aquarium. The aquarium has an "open layout" which makes it noisy and distracting, unlike most other aquariums which try to maintain peaceful and calm surroundings. On top of all that, it's small. Very small. It took us about 45 minutes to get through the whole thing including feeding the sting rays and parrotlets. It's also expensive when compared to Sea Life in Grapevine which is easily three times the size for the same price. Over all I'm very disappointed that we spent the money on a year long membership to this place and even at half price! I was thinking that it would be a good place to take my baby but the lack of large viewing aquariums makes this place no good for small babies and the open layout makes it hard for me with two other kids and then a baby. We will go back, only because of the darn membership but after that is used up I don't think we will. Edit 5/1/14: I finally got bored enough to take my children back here since I was duped into buying the year long family pass and it was free. The second time around was equally as disappointing as the first time except this time the Aquarium smelled like a dirty fish tank. That mildewy, dirty, gross smell from a tank that hasn't been cleaned in a long while is exactly what this whole Aquarium smelled like. The floors were dirty and sticky. Luckily it only took us 30 minutes to walk through the whole place. read more
11 years ago
I recently moved to Austin and was chatting with a friend about things to do in Austin. I mentioned wanting to go to the aquarium since I have been to many in multiple states. She immediately without any hesitation said, "I have two free tickets, don't pay! It's totally not worth it." Skeptical, I took the tickets. I used the GPS to get there and I'm shocked that its so far north from downtown, it's so far north it almost isn't in Austin. As I am following the last few directions my GPS is giving me I am very confused to see I am pulling up to a strip mall. I am looking for something large but it is very small and nestled between other businesses. I realize this may be as disappointing as my friend suggested. I walk in and the smell hits me in the face. It's bad. Really bad. There is only one employee there and she looks like she's barely 18. I notice the prices posted next to her and am suddenly very thankful I am not paying for admission. The tanks were murky and foggy, there was sludge all over the edges and on the water pumps. The stingrays were trying to jump out of the tanks which I had never seen before. There wasn't anyone monitoring the people or the animals in either the sting ray or shark petting tanks, which I again have never seen. There were two large ducks in a small contained area with a tortoise, it was dirty, dark, and depressing. The koi tank was over crowded and disgusting. I could go on and on. Essentially I left feeling very very badly for the animals and very thankful I didn't pay to see that dirty depressing place. There were LCD screen with some information about some of the animals they had. That's the only good thing I can think of. Don't waste your money. This place should be shut down. read more
7 years ago
I took my kids ONCE to this "Aquarium" a couple years ago and NEVER again will I set foot in this appalling place ever again. It is straight up animal cruelty. These are birds, marine mammals and fish who are enclosed in small spaces under artificial lighting and never see sunlight. That is gross negligence and mistreatment. If you still go there please don't!! Thinking of doing a bday party there?? JUST SAY NO. the conditions are appalling. Notice the malnourished tortoise all by himself? The birds resting on top of that overcrowded fish tank that is holding about 4x it's maximal capacity?? Did you have a sick feeling as you left that place?? Yah it's bc you're a decent person and you know something is sooooo wrong about this place. And if you didn't I highly recommend you reevaluate what you saw in there. Why are there exhibits that are unsupervised? The interaction with animals should be a respected one, not a FREE FOR ALL. There needs to be rules about safety and how to properly handle these animals. Please don't support this SHAM of a place. It's a FOR-PROFIT business. They've gotten into hot water before, including prison time for one of the owners and former manager for acquiring marine mammals ILLEGALLY. They're glorified poachers. I am so shocked this place is still open. It's because people are still giving it business. Just last week a child was bitten by a lemur there. what in the world!! that should raise red flags right there. why is there a friggin lemur in this place, not in an outdoor environment?? stop giving this place business so they can shut down and these animals can be taken to a REAL aquarium. read more
7 years ago
If you REALLY love and care about animals do not support this place. This is more of an indoor zoo housing many exotic animals that need to be living outdoors to maintain optimal health. These are not good living conditions for these animals and many of the animals are under extreme stress due to the living conditions and so many visitors. These are wild animals and their nervous systems cannot take this without causing them stress which effects their health. They need to live in an environment that is more natural with a diet close to what they eat in the wild. A small cage indoors is nowhere close to natural. Can you imagine being kept inside a cage, under un-natural light, with no fresh air or sun day in and day out while people come in looking at you and even come into the cage with you and handle you? Animals need hiding places so they can protect themselves from this type of stress, this is why good zoos offer these kinds of environments. I know how amazing it is to have close encounters with wildlife, but this is not the way to do it and you are causing harm to many animals by forcing them to live in these conditions. Please re-consider what it's like for the animals over what you want, and think of their quality of life first. Ex-employees of this place have spoken out about how many animals get sick and die. The owner has gone to prison many times for procurement wild animals illegally. http://www.actionforanimalsaustin.org/anti-circus-campaign/what-you-need-to-know-about-the-austin-aquarium/ https://www.peta.org/wp-content/uploads/2019/04/CovinoFamilyFactsheet.pdf read more
12 years ago
My wife and I took our 4 yr old daughter to see the Austin Aquarium yesterday and she had a blast. It was so awesome that there were so many petting tanks and the fish would come right up to you. My daughter loved petting the rays and sharks and we had a hard time getting her to leave because she wanted to keep petting them. I was so excited that an aquarium was coming to Austin because we love fish and its so hard to drive all the way to Corpus. Then I read the reviews and was really disappointed. I finally decided to go anyway and was pleasantly surprised. I love that it is smaller and more intimate and that its so interactive with kids. Everyone that was there was having fun and most had kids. They even have a play area and slide to give the kids a break and let them get their wiggles out. They also have moving dinosaurs right now. I don't understand why people are complaining about the price. I have been to many of the larger aquariums and though they are much bigger and have shows they charge close to $50 a person. I paid less then that for my whole family. Maybe people don't understand how much it costs to keep and feed saltwater fish. I'm glad they are here and I hope more people support it so that it can get bigger but for now its a wonderful thing to do with your family. I am giving them 5 stars not because its the nicest aquarium I have seen but because they did a great job for being small. I read many reviews that said that they enjoyed it but it was small. I am not going to penalize them for being small. I am rating on how much I enjoyed it and for what it is. read more
4 years ago
DO NOT GO HERE!!! This is a "legal" aquarium actually run by a convicted wildlife trafficker, AMMON COVINO, who served years in prison, was released, & sent back after violating prohibition of involvement with wildlife. Despite this, he STILL used his poor wife's name (hence the "legal") to avoid detection when opening this aquarium and its sisters in San Antonio & Houston. They have told employees to avoid reporting animal bites on staff AND CUSTOMERS often saying a "stray animal is responsible", even after said bites turned the victims veins black. Everything from sloths, iguanas, lemurs, snakes etc. often go ignored for weeks before their deaths because their injuries from cramped enclosures, stress and/or abuse were deemed "too expensive" and forced to die a slow death in horrible, dirty conditions (not to mention the faulty AC they refuse to fix) or BLUDGEONED TO DEATH just because "it's only an sloth...etc.". Odd considering they report several days with $10K-60K in revenue. If you have or know of someone how has been bit or witnessed their "business practices" please report them! Some have been reported but they need to be out of business and imprisoned for good. And that starts with taking your dollar elsewhere! To help I've added the link to file a complaint with the state for unlawful business practices: https://txoag.secure.force.com/CPDOnlineForm/ & pictures of poor Igor the Iguana who was left outside to die after COVINO refused vet care for his injuries. Rest In Peace Igor and all who met their worst fears in their facilities. read more
8 years ago
Visited on Friday, August 3rd, 2018. I must say that from the time of walking in the door of the Austin Aquarium to walking out the door after a couple of hours visiting; the experience was totally fun, fun, fun, interactive, pleasant, well-worth the trip, cost and a total exciting experience. The new Lemur "hands on" exhibit was the highlight of my grandkids (13-girl & 15-boy years old) an neighbor kid (12 years old-girl) day. The Lemur's were very well trained and interacted amazingly well leaving my grandkids and neighbor kid talking for the next several hours how they now want a Lemur as a pet and that we MUST go back real soon. Mr. Ammon C. - Owner was personable and really showed that he cared about our experience; and this made the trip all the more exciting. Even my grandkids commented on how nice the owner was during our visit. We will definitely be going again as the first experience was off the charts for fun and excitement. Every room was filled with hands-on fun and excitement - to feeding the fish, interacting with the many other types of animals, birds, and even the special exhibits with the employees, and shopping in the gift shop was welcoming and fun. This event was none like any of the other events we had visited. As stated "it was over the top fun, fun, fun and hands-on!!" I would highly recommend young people of all ages, mom's/dad's, mature, but young at heart go to the Austin Aquarium. You won't be disappointed. read more
13 years ago
The owner of this place, Ammon Covino, also owns Portland Aquarium in Oregon. He was arrested for "illegally harvesting marine animals"... so who knows how these animals were come by. He was sentenced to a year in prison. The Oregon Aquarium recently released it's "death log" where they logged over 200 animal deaths in a 3 month period. Google the owner's name to learn more fun facts. If that's not enough... This place is disgusting. The tanks on the "exhibits" are smeared up and greasy. The water is disgusting from all the grubby kid hands in it. True, they tell you to wash your hands before you stick them into the "petting tanks", but since they make everyone use the same filthy "reusable" towel at the sinks, the hands that go through there are probably more filthy than before they were washed. The octopus is in a tank that is barely large enough to contain him. He's squished in there like a goldfish. Octopus have the intelligence of a six year old child. Must be nice for him in there. This place is in a shopping center inside of an old furniture store building. It's a disgrace for an "aquarium". They charge prices that are in line with real aquariums ($60 for 2 adults + 1 kid), but they have a dime store ghetto setup. Truly wretched. Stay away. You'll have a better time at Petsmart. I'm truly sorry I took my 8 year old daughter here. I feel like I owe her an apology for subjecting her to this place. read more
4 years ago
This is not an aquarium. This is an exotic animal petting zoo arcade in a strip mall. I'm not sure how or why it is legal. It is one of the saddest places I have ever been. Tokens to touch and feed the animals. Kids poking fish in the face, running around playing and eating while otters do little tricky flips in their tiny pen corners and parents check out the VR headsets. A few macaws swooping through the air, iguana poop on a phone, a deeply depressed gigantic yellow snake curled in a glass box twice her folded size. How could she stretch out? And there is obviously no sun for these animals, trapped in a dark building next to a Kobe Steakhouse. I was too distraught to look at every cage and who else was there. A sign/door for sloths and a giant guinea pig type creature were in my periphery as I quickly exited after saying my goodbyes...Balloon art, caricatures, playscape, gift shop, snack bar...I can see why people come here: a one-stop-shop for your novel Saturday outing and daily dose of cognitive "animal-loving" dissonance. I was there for a child's birthday party, otherwise I never would have known. I had no idea what I was walking into. I just can't believe places like this exist. If you really love animals, please don't support this for-profit sleezy place. Go to an accredited animal sanctuary that actually cares about the well being of animals. Do your research! read more
11 years ago
Thank you for these priceless moments. We had such a blast today! My daughter is diagnosed with being on the Autism spectrum and there's so many things that she is able to touch. The sensory process is just unbelievable! The little underground block, it's like you are one with sea life. She had the best time. My husband and I enjoyed every single part of your aquarium! Even the caymans have a awesome slide!! Thank you guys for bringing this to Austin. I know you got so much crap at first.. but, we have been anxious about going since day 1. I was lucky enough as a kid to go to live in Washington D.C. and see the aquarium and even the moody gardens, and their zoo. As a mom, knowing I've seen something so cool I have always wanted her to see such a sight! Man, you guys may be small.. yet, not one animal was cramped, or in tight spots. The inside is actually pretty big. Here it's all about families having priceless moments, great experiences, learning, staff were walking around and educating all of us, hands on learning. Inside this place is filled with huge opportunities of knowledge, and more priceless moments. You guys have given her the experience I have never dreamed of. Your staff is so knowledgeable. They care! Again, thank you guys for this! It was beyond amazing! read more
13 years ago
I am very disappointed in the unfair negative reviews. Since moving here years ago from California and having the opportunity to visit many Aquariums with my family and as a child myself, the learning experience alone was unforgettable. I didn't expect much since the Aquarium in Austin hasn't been open that long. Our boyscout troop had a sleep over in the Aquarium. The boys were so excited and the staff bent over backwards to make sure everyone had a great time. We were separated into small groups and given a tour. The staff was patient with all the questions and very knowledgeable. The boys enjoyed petting and actually feeling the different ocean life. What really sold me was the interaction with the staff and the animals. You could see how much the animals and care takers really cared for one another and no it wasn't feeding time. I would like to commend Zach Rogers, Jay Bowles, Ryan Campbell, Alan Carter and Roy Valdez on doing such a great job of giving the children and the adults an awesome learning experience where many would never have had otherwise. I know our little guy is talking about becoming an oceanographer when he grows up. Obviously he was pretty impressed! I know they plan to add more to the aquarium. I personally look forward to our next visit. read more
11 years ago
My name is jason i just wanted to say the place is nice for my first time being there i had a bad situation me andy nephew went there the first time i say again some people with special needs were going in and me and my nephew looked around and bought some things we checked out and the lady said yall didnt pay wright we said we didnr know that it was our first time there we can pay know thats fine didnt know i told the lady shw was sweet she replied no im not so we left me and nephew went to book store down the sidewalk in store two guys approach us cussing at us saying they r gonna kick our asses and said i grabbed my private area to the lady then another guy says we got u on camera i said if u did then u know i didnt do that and if u knew that i didnt pay y didn't u say anything then when inside then they leave biok stor and go to my truck in parking lot and mess with it all i have to say they also had another employee talking us about on octopus say foul language i mean cussing some buisness it must b for me to make a mistake then get people to talk shit to u i mean management for something u didnt do when the mistake could of been fixed long ago overall place is excellent but employees really suck read more
7 years ago
Animals are all in enclosures that are too small and filthy. Turtles kept in the same exhibit as koi (including fish-eating turtle species) with tattered fins clearly from being bitten, birds overcrowded in tiny aviaries, bedraggled looking parrots with nothing to do and nothing to prevent them from biting someone. Many animals are underfed, almost all are in far-too-small enclosures and with improper tankmates. Koi tank is hugely overcrowded and I'm surprised they haven't all died. HEALTH RISK from the multiple animal species that guests are allowed to interact with, most of which are not suitable for interaction- komodo dragons are venomous, and lemurs and other primates can carry or catch diseases from humans. Had axolotls (with very fragile gills, should never be kept with fish) in the same tank as aggressive fish, with the axolotl gills bitten down to stumps by said fish. I'm shocked they could still breathe. Overcrowded, smelly, cramped, dark, sad, for humans and animals alike. Shocked more people haven't gotten sick from there. Don't want to know how many animals have died there. Horribly overpriced. Do not go, do not give them your money, report them for animal cruelty. read more
11 years ago
I took my 6-yr-old niece to visit here last month, & we both fell in love with this place! I'd heard it was tiny, so I was surprised when it was bigger than I expected. I didn't realize that it also housed multiple types of birds and a tortoise, & the stingray exhibit was awesome! We fed stingrays, koi, lorikeets, parakeets, & several other animals, & my niece went back to the stingray exhibit at least 5 times. We spent 3 1/2 hours in it & could easily have spent another hour. There was also a birthday party going on at the time, with plenty of room for kiddos to run around. There were multiple places for photo ops, of which my niece took full advantage, & she enjoyed playing on the large playset at the back of the building. As a veterinarian's daughter with a life-long love of animals, I was impressed by the condition of the exhibits and how the employees interacted with the animals. I've since purchased an annual membership for myself with the intent to go on a regular basis. Do yourself and your family a favor, & do the same! I would especially encourage purchasing memberships right now, as they appear to be running a 25% off special. Loved it, loved it, loved it! :-) read more
10 years ago
THANKS Carrie for teaching my kids about the snakes and letting them hold Houston, the Python!! They loved it and can't wait to come back. The Austin Aquarium is a must see for everyone with kids living and visiting Austin. It is small but intimate with the staff there to talk about all the fish, birds, snakes, and other animals. You are allowed to touch almost everything giving kids a more intimate look at the animals than just through a looking glass. My kids and I visit several times a year always leaving there knowing more than when we walked in. Great place for kids summer camp visits and field trips also. In response to some other reviews - we have been there at least a dozen times in the last 3 years and not once have we had any kind of bad experience with the employees, smell, or physical condition of the aquarium. It is small but done very nicely. We used to live in Tampa so we know what a large expansive aquarium is. This isn't one of those, but a small intimate setting that kids love. It is always clean and the gift shop has always been neat...I always let my kids get a little something as I know it is a donation to keep the place running. read more
8 years ago
My kids and me have been there twice and each time has been lots of fun. It's not a huge facility which is good for the fact that there are a lot of small kids there. It is a simple yet well put together. The entry is fun and then it leads to an area of viewing sea life such as an amazing octopus, star fish, sting rays etc. There is a delightful iguana that sits there enjoying lettuce and being petted. Then it opens up to a big area where stingrays can be touched and fed. The fun goes on as you circle around the entire faculty seeing anything from lemurs, to exotic birds, lizards, eels, snakes, ducks, sharks and a magnificent array of sea life that we've never heard of! There is a food area there beside a fun play area for kids to play while parents can rest and all can get refreshments. The employees are cordial and knowledgeable. I saw the employee, named Tess that sold us our membership. She recognized us and greeted us back and was very helpful by introducing us to the sting ray food along with answering questions we had. I give this place 5 stars because my kids love it and we will definitely be back. @austinaquarium #austinaquarium read more
Austin Aquarium - aquariums - Updated September 2026
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