I've been a customer of Austin overhead door company since 2008 I don't know if I'm a favorite or not but I feel like one because they magically seem to show up on the same day. I call every time Bill, the owner is an outstanding human being and he's really good at his job. I'm embarrassed that it's taking me this long to get around to writing a review but better late than never. These guys do excellent work and at a fair price I fully recommend given them a call letting them come out help you with your garage door problems read more

We reached out to Austin Overhead Door Company late on a Friday afternoon due to a commercial door that would not close. Given that leaving this door open until Monday (normal business hours) was not an option for security reasons, it was critical that we at least get the door to close before we went home. Austin Overhead was actually the 3rd overhead door company we reached out to, and the first that actually lived up to the "24/7 emergency response" claim (the other 2 stated that Monday was the earliest they could come out). I spoke to Bill who assured me he would have someone out that evening to take a look, and not only did they come out as promised, Thomas and Simon actually arrived within about 20 minutes! Next came the challenge of the door itself. Without going into all the steps they needed to close this day, I will simply say that Thomas really knew what he was doing, and he and Simon were able to get the door closed after much diligence, a bit of hard work, and even a few acrobatics! The door was closed and we were able to go home... but it did not end there! Additional repairs were needed that we agreed could wait until Monday when Thomas would have access to more equipment and it would be easier to see what the root cause of the issue was. While Monday was not an option due to a thunderstorm, Thomas was still excellent about communicating with us, and rescheduling for the next day. Thomas came out promptly on Tuesday and was able to fix the door completely at no additional cost! Overall, I want to recognize this company (and Thomas in particular) for their responsiveness, their effectiveness, and their communication. I highly recommend this company for your overhead door needs! Thank you very much Thomas (and Simon and Bill)! read more

Austin Overhead Door Company was a LIFE SAVER!! I unfortunately hit our garage door as I was backing in and messed up the lower panel pretty bad. Austin Overhead Door Company was super responsive and were at my home within an hour to repair the door. Both gentlemen who came out were kind and had it repaired quickly. They didn't try and oversell me on anything, and the price was super reasonable as well. Definitely recommend if you are in need of garage door repairs! read more

I've been working with Bill and Thomas since early 2023 and we finally finished converting my garage to a high-clearance door with a jackshaft opener. We ran into a slight hiccup with the installation but Bill and Thomas got it done in the end and I am a very satisfied customer. After experiencing a jackshaft opener, I may need to give them a call to install the other side with one too! read more

I used Yelp to request a quote for a simple repair. Bill the owner messaged with a quote and a callback number. I called to schedule for the next day, and the job was completed quickly at the quoted price. Very easy, good communication, friendly service, good value. Recommend. read more

Thomas is one outstanding person and very hard worker who is excellent at his craft ! I recommend this company because Thomas and Bill the owner have worked at my house and my rental house in pflugerville with excellent customer services and quality work with extremely reasonable prices for all the hard work they do. If you ever have an emergency or have a stuck garage door they will be there ASAP! They are good honest professional men at their craft ! I learned so much from Thomas with his friendly personality and great sense of humor! Scott Hanshaw read more

Amazing service. I had an emergency situation where the door was precariously hanging over our car and they came out very quickly and fixed my door. It is working now better than before. The costs were very reasonable. I highly recommend them read more

Austin Overhead Door Company installed our LiftMaster Elite with WIFI and Battery backup in February of 2017. I was skeptical on whether I would really need WIFI for a garage door opener. Well I was sooo wrong. The LiftMaster App is awesome. I can open the door remotely from anywhere. We never have to worry about going on a trip and wondering if we close the garage door. I just open the app and check. Austin Overhead Door Company came out today to look at the keypad in the garage. It started having power issues out of the blue. Well they came out, I opened garage remotely (no need to give them PIN for outdoor keypad) and Bill went in and fixed the item. No charge, warranty covered the fix of a broken wire. Austin Overhead Door Company does a GREAT job again! They put their customers first and are the real professionals in the garage door market! read more

Bill came out the morning after we called and fixed our broken garage door quickly and for a very reasonable price, and did some extra tuning up to keep it working smoothly. He was pleasant and very knowledgeable. Very good service, would recommend. read more

We had an overnight mishap with our garage door and our cars were trapped. We called at 8 am and Ron showed up much faster than we could have hoped. He fixed the door and we were shocked at how affordable the repair was. We would definitely use them again and highly recommend this company. read more

Very responsive, friendly and professional service. Highly recommend this company to anyone needing repairs.

Great job getting me all sync up again... and hooking up my car to the garage opener! I requests a specific frame of time, and Julio arrived perfectly! Thanks for such terrific help! read more

I called on a holiday and Thomas actually answered. He was so helpful in walking me through what some of the possible issues might be. He helped me determine that there was no power to the opener. After resetting the GFI, the problem was solved! I'm very grateful for his friendly suggestions. Even though I didn't need to schedule an appointment, I definitely plan to use this company again. read more

I called this company for a garage door that was shaking and Bill answered onn the first call. He told me he would come out ASAP but he was on vacation at the moment. The fact that he answered and took my call on his vacation spoke volumes for me so I had high hopes his great yelp reviews were reputable. He cane out even after I had forgot to text him some information about the door just to check what he needed on his own. He fixed the door and was very fair on his price. I will definitely use Austin Overhead in the future! read more

Thomas was fantastic! He arranged his schedule to come out the same day I called for repair & was able to finish the job quickly! Really pleasant, professional, & knowledgeable. Highly recommend Austin Overhead! read more

It is difficult to find trustworthy services in any town and rare to find a quality customer service attitude with fast, friendly, prompt and efficient delivery. Austin Overhead Door Company was just that. The owner (Bill) was on-time, fast, gave me great advice about my door, and saved me $200 in the process. He is a one stop shop for garage door openers. He gave me one price that included a nice opener, key pad and install. There was no upselling, no tricks. I got a great door, great price, fast. I will use him again without reservation. Highly recommend this company! read more

We messed up our door and needed the spring tightened so that the cables could be attached. The price was fair and reasonable for the time spent fixing. The technician was communicative and respectful of our time. He was also personable and answered our questions and explained what he did to us. Our door works perfectly now! We'll be using Austin Overhead Door Company if we have any further garage door needs. read more

Very responsive! Answered my call on a Saturday evening and fixed the garage door by Monday afternoon.

The absolute WORST service as well as customer service I have ever had the displeasure to deal with. Bill Larvin (the owner) does not care about his customers AT ALL. This goes for his employees as well. I mean if the boss couldn't care less than why should his employees, right? Bill is very unprofessional and will literally laugh At You and attempt to belittle you while you point out issues with the service he and his crew provide even after you provide photo proof. I unfortunately had an entire new garage door put in by this company... the guy had to come out Four times because the door wasn't leveled, the lock was never applied and he just couldn't get the door to close entirely. Now fast forward a year later and that same lock that was originally forgotten has now damaged my brand new door and the tracks because it was never put on properly. He applied the lock too close to the track. So of course I unfortunately had to reach back out to Bill and again deal with his arrogant attitude after explaining and offering picture proof of this not being of any fault of my own. His employee was arguing with me telling me it was going to cost $190. After having to explain to Bill that I never once locked the door, etc offered photo proof of the latch hanging past the lock (as it shouldn't), of course he called me a liar multiple times.. made multiple unnecessary comments like, "so you never park your car in the garage?" with his usual condescending sarcastic attitude. Finally after he felt he got to say every patronizing thing he could think of to say, and after I mentioned taking this concern to court, he decided to have his employee fix the error he knew was their fault to begin with. All that arguing and unprofessional behavior for a 5 minute job is ridiculous to say the least. All I have to say is BUYERS BEWARE! Wish I looked elsewhere! read more

I sold my car, which had my garage door signal preprogrammed, only to find out we lost the original remote. Called Austin Overhead Door Company and he recommended where to find the model, MHz, and feature to be able to replace the remote at Home Depot. Really appreciated his talking me through it. If we get to the point where we need to repair or replace, I will be giving you all a call. read more

I used a Groupon for garage door maintenance. Even though I live in South central Austin and they are based in Pflugerville, it was easy to schedule. They performed the advertised maintenance on my door without any extra charges and completely fixed it! I would definitely use this company again and highly recommend them. read more

Is there another garage door company in town? If so I wouldn't know...Bills the only guy I'm calling.

We had contacted several companies to come fix our garage door and bill quoted us the beat rate. We had already known the issue with our garage and what needed to be done and other companies tried to tell me that we needed all these parts and other repairs to be done. Bill was honest with us upfront and fixed our garage in a short time. Will definitely recommend him and use him in the future. Excellent service from a honest company. read more

I screwed up my garage door this morning and couldn't get it back on track and closed. Unfortunately, my garage backs up to an alley and a pocket park which means it was open for anyone to walk into without notice. When I realized I couldn't fix it I googled garage door repair and Austin Overhead came up first on the list. I had no idea if they were any good or dependable, but had to get the garage fixed pronto. I called and Bill (who I later discovered was the owner) answered and I told him I needed it fixed pretty quickly if at all possible. Bill called me back 10 minutes later and had Julio out within 30 minutes. Julio was great, got the garage fixed and I was amazed at how easy, quick, and seamless the whole process was. If I need help again with a garage problem, these are my go to people. read more

One of the torsion springs snapped on my garage door and two of the chains were sagging. When trying to adjust one of the chains the sprocket shaft snapped. I attempted to replace the torsion spring myself and was somewhat successful but I decided to cry uncle and call in a professional. I called Austin Overhead Door because of the Yelp reviews, and I was not disappointed. Bill came out and gave me a free quote, then showed up a couple days later with parts and helper. Within 45 minutes, they had replaced two torsion springs, two sprocket assemblies, and adjusted and balanced the doors. Saved me hours of work at a reasonable price. Well worth it. Total professionals from start to finish, and now my garage doors are working great. read more

Don't get fooled by their coupons. Usually it will not apply for most of the problems. Person name Danty came in and fixed a simple issue to put displaced couple of rollers in the track in 15min and charged $150. That is the minimum charge but they never told me on the phone. Very disappointed. read more

I had one of the springs on my garage door break this week. I called Bill at Austin Overhead Door Company and he came over that day to assess what I would need. The very next day, Ron came out with two new springs and installed them without a hitch. He noted that when I had my garage doors installed years ago, they did not put safety cables on the springs. It was an added charge but I agreed for safety reasons. Ron had the whole job done quickly and efficiently. I was very glad to use this company and will recommend it to my friends. read more

In this day and age of poor customer service and questionable ethics, I am so pleased with Austin Overhead Door Company and owner Bill Larvin. I hired them to install a new garage door opener as I thought our existing one didn't work. They checked the old one and after a few quick fixes, it was working again. No charge and service with a smile. You don't get customer service like this anymore! Thanks Bill! read more

I had two special order garage doors installed this time. They are a special / custom order due to their design / style and material construction. I was given multiple options and I was able to get exactly what I wanted. These are upgraded high end doors. These new doors cut down on the heat in the garage significantly and they look gorgeous. They completely match the design of the exterior to the home. They never look dirty / dusty like the ones that came with the home and the build quality is a million times better. The cost was very reasonable given the special order and the installation. New tracks / rollers were installed and the fit / finish is amazing. In fact no light shows through on the sides / top of the door like the ones I replaced. With the lights off in the garage during daylight the garage is pitch black. Yes they are installed that well. I have had this company install 3 doors and a belt drive door opener in two separate homes over the last few years. Highly recommended! read more

I bought a garage door tune up from this company on Groupon. I had never done that before and wasn't sure what to expect. I called them and they came out the very next day. The gentleman that came out was right on time and was very friendly. He was here about 15 minutes and my garage door sounds brand new. I would definitely use them again. read more

BIll is a very nice person and quick to work, I needed a new garage opener installed and he came the next day, he did the full job in less than 1 hour and charged what he quoted me, he even provided some good advice on proper maintenance of the door. All in all I'm very satisfied with the work and I do recommend him. read more