This was the best pediatric dental office we have ever been to. The doctors were amazing and were very mindful of explaining the treatment recommendations for our kids even though it could have been a stressful time. Also wanted to add the front desk ladies were very thoughtful and considereate of our time. Had no problems getting in and out of the appointments every time for our kiddos. read more

I picked this dentist because my kids (two are on the autism spectrum) were recommended by my daughter's psychologist. The office texted this morning saying one child's Medicaid was inactive and that my son wasn't a dependent on my work insurance which was incorrect. I spent over three hours on the phone trying to fix coverage; it turned out nothing was wrong. One child did have Medicaid under a plan they didn't accept, so I called Medicaid and changed the dental plan to one they do accept. Please check other reviews this is not the first time. I called the office at 2:27 PM to say traffic would make us arrive at 2:50 PM. They said there's only a 15-minute grace but to come I did let her know I was paying tolls so if it was a problem let me know so I can turn around (I was coming from Hutto), she said come on. We arrived at 2:50 PM there was no greeting. When I gave my kids name the receptionist said I'd told them 2:15 PM calling me a liar and then avoided helping us by staying in the back. After leaving I called back to speak with a manager. The woman who answered said sarcastically that they didn't have an office manager but that she would take my complaint (about her) and give it to the dentist to reach out to me. Her tone was dismissive and did not reassure me that my concerns especially about how this was handled this would not be taken seriously. Their staff's behavior lost them three new patients. She said calls are recorded please, if the dentist reads this, review the recording from 2:27 PM. I'm attaching texts and my call log. STAY AWAY AND SAVE YOUR GAS AND TIME read more

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Fantastic office. From the initial appointment everything went smoothly. The front desk were really nice and helped me out with our insurance nonsense so everything was taken care of. The doctors were so friendly with the kids too and would definitely recommend this place to anyone with kids. read more

Who would have thought kiddos would be so excited to go to the dentist? Not only are both husband and wife dentist duo so kind and good with the kids, but who can compete with the waiting room?! You've got a TV, activities to play, books, AND iPad stations to play games. Every staff member has been great with the kids. TV's playing movies on the ceiling above the chairs is genius. And a cool toy in the dentist go bag is an added bonus. I think having to pry my kids to leave a dentist office says it loud and clear. read more

I appreciate the doctors here but unfortunately the front desk person seems like hates people with color. Reading the bad reviews about the clinic is mostly about her and treating customer unprofessionally. My first experience with her, I got there an hour early and told her "my kids are on its way with their dad" and she replied "we only have 15 minute grace period" without asking who the patient was and what time is our appointment. Second while waiting at the lobby, this lady would wear a clothes showing off her cleavage in a kids clinic and would stoop down while talking to a male customer just so its more visible, very unprofessional clothing just plainly disgust me. 3rd, its the day for my daughter's appointment at 8am, she's suppose to be sedated and was on NPO since last night. We prepared for this day, took my day off and my daughter losing school hours. Its my daughter's first time getting sedated and of course as a mom I'm anxious for the procedure (but like I mentioned, the front desk dont care anything about this). I called them that I will be there at 0807am (im still on that grace period) because we have to travel 1.15 hrs just to get into the clinic. The lady said we dont have any appointment today. I knew she messed up our schedule because 2 days ago I called them and confirm about the preparation of the procedure and asked to cancel the 2nd appt which is on april 14( Our appt was tbe 11th). I was very frustrated. Usually a good customer service would be " I'm so sorry, let me see what I can do to help" but her, she does not care at all. No sorry or anything and just keep lying that she never talked to anyone the other day or would not even admit that she made mistake with the scheduling. The problem here as well is its family owned, so if you want to complain they will not be able to talk to you because the dentists are busy. They will lose this business for this person's selfish mistake. Will never go back here read more

Austin Pearls Pediatric Dentistry - Pediatric Dentists Near Me - Austin, Texas

Dr. Kim was amazing for my 18 month olds first dentist visit. She helped our little one feel safe and comfortable during the whole process. We had a very successful first teeth cleaning. Dr. Kim was SO good communicating with my toddler in a fun way that made her want to actually have her teeth cleaned. The office waiting room was very clean and tidy which I appreciate. My toddler was able to entertain herself with the items there while we waited. so so happy with our experience! read more

Austin Pearls Pediatric Dentistry - Pediatric Dentists Near Me - Austin, Texas

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We feel SO lucky to have found this practice for our two young boys on the spectrum. They are incredibly patient, understanding and professional. Staff are kind and compassionate to you and your kids and the dentists are A+++!! The setting is also stellar -- TV's mounted on the ceiling, wonderfully bright and fun and they accommodate as needed! I highly recommend this place if you or your child are anxious about dental appointments or need major fixes. I will always come back to this place for my kids! Wish they took adults...haha read more

Austin Pearls Pediatric Dentistry - Helping a hurt tooth! Yay!! - Pediatric Dentists Near Me - Austin, Texas

This place is so awesome! I thought twice about reviewing it because I wanted to keep it my best kept secret!! But the staff were so kind and patient, literally every single one of them! For a back story my youngest daughter had the worst experience at our old dentist and she was insanely scared to come but when I tell you they took the time and care to ensure she felt safe and heard and I absolutely appreciate that so much! The Dentist were so professional, efficient, and kind!! Everything went so smoothly and effortlessly it was an absolute delight. So glad to call them our new dentist office! read more

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We have been going to Austin Pearls since our son was 2, and they have always done a great job. They adjust the approach for different ages, with the focus on making sure kids are comfortable. Dr Kim and Dr Ryu are both excellent - they know their stuff and they are great with young kids. Scheduling is easy (though, like all pediatric dentists, there's a bit of a wait.) read more

Dr Ryu is super sweet and gentle with my son. Staff are great and very helpful with scheduling. Every visit here is brief, straightforward, and very kid friendly. I highly recommend this peds dentistry! read more

My kids like this place a little too much. I wish they'd have a little fear when they go to the dentist like when I was a kid. But no. They run to the door, play on the games in the lobby, sprint and climb into the dentist chair, put on the fun sunglasses, and are frankly sad to leave. I have to drag them out. My daughter had a cavity and to this day still talks about the "motorcycle" going into her mouth. They were also able to see my other kid for an emergency pulling last minute, which hasn't scarred them. Kids have it pretty good these days. read more

This is by far the best dental office for kids I've ever seen! The level of service far exceeded my expectations. We had to make an impromptu trip to see Dr Ryu for an emergency visit for my cousin's 4 yr old who bumped his tooth. The whole office was calm and collective the entire visit. Luckily nothing needed to be done and everyone left all smiles. I would definitely recommend Austin Pearls Pediatric Dentistry to any parent in the Austin area. The office is impeccably clean and incredibly friendly. Also the TVs above the dental chairs were a huge hit! read more

Took my 21 month old for his first dentist appt yesterday, assuming that he would be quite resistant to letting the dentist look in his mouth. I needn't have worried, as this practice is clearly very experienced with toddlers! The room was welcoming with lots of toys and no potentially scary dentist chairs/equipment. The dentist and assistant knew exactly how to position my son (while I was still holding him) to have access to his mouth, and while he did cry (to be expected), the exam was thorough and very fast! So impressed! read more

The front desk -to Dr. are kind and professional. The Doctor is great with Kiddos. The Dr. respects mother's wish for no fluoride. Always cared for the well-being of a child. My kiddos loves see this office because it is family and kiddo friendly. read more

I made the appointment with Dr Ryu for my 2 year old, making appointment was quick and easy, all forms were easy to fill online and visit was super smooth and quick. My little toddler usually complains going to doctors office, but not here.. I highly recommend this place read more

Super fast service and kind staff! My 4 year old actually told me he likes the dentist because of his positive experience there. Super quick wait times and was in and out in 20 minutes for routine checkup! read more

Took my son there. He loves it. Everyone there were professional. Took very good care of my son and made him feel at ease.let him help them with his cleaning of his teeth. read more

I took my kiddo to his first appointment yesterday with Dr. Kim. It was a really smooth process, quick and easy. Dr. Kim came in super quick, answered all my questions and was very nice! My only feedback would be to offer parents the option to fill out forms in advance of the appointment because I had to put my kiddo down on the floor to do so (which I didn't love even though it was clear the office was very clean). read more

This place was a blessing. I initially took my 4 year old son to a dentist nearby our house. It had a decent review on Yelp and it was beneficial to be so close to where we live. First their first appointment available for a new patient was 6 weeks away. I wasn't in any hurry so we made the appt. During for this appt it was discovered my son had 3 cavities. She proceeded to tell us that she will need to completely sedate my son to get this taken care of and that he may need 2 crowns but won't know until she goes in and takes a look at it. This was in December 2022 and she said there won't be an available appt for this until April because they will need to schedule an anesthesiologist. In the meantime she said we can apply something on his teeth that will prevent the cavity from worsening but it will turn his teeth black. I was so upset when we left the appointment. I felt like a horrible parent and I did not feel comfortable having my 4 year old son completely sedated. After being up all night and speaking with a friend I decided to get a second opinion. The next morning, my husband also agreed we should get a second opinion. I looked on Yelp for a good review and found this place! I called and they had an appointment available the same day. I called my husband and asked him to take our son to the appointment that day. When I mentioned it was one on manor he replied surprisingly and said his friend just gave him a recommendation to Austin Pearls Pediatric Dentistry. He went and our son saw Dr. Ryu. He said we didn't recommend anything too invasive and recommended we just get the cavities filled and he should be fine with just the laughing gas to help calm him. We were able to make an appointment to get it taken care of the following week. My son did great! He did not need to be fully sedated. He did not need any crowns and he did not need to wait 4 months to get his cavities taken care of. I think when people rate these please places they tend to rate it based on how nice people are. This place has both great people AND great service! Please don't hesitate to make an appointment for your child. They will not try to take an advantage of you as a concerned parent and will give the best recommendation for your child. read more

I've had both of my children have their teeth checked and cleaned here, and our experience has been incredible. They love both Dr. Chang and Dr. Ryu, and we even had a front tooth extraction done on my 3yo daughter with no drama at all! They are amazing with kids and are very diligent about explaining everything to them, and my kids actually look forward to going to the dentist. The facility is incredibly clean, the staff is super friendly, and it's very convenient for us to schedule and get to living in east Austin! read more

The initial call to setup an appointment was answered politely and the receptionist even went out of her way to text me all the information for each of my children to change their insurance over. Within the next week we had an appointment set up and my son was able to receive his needed treatment right after his initial consultation. Both my children were comfortable and my 4 year old daughter could not be more excited to return. She even got some extra goodies for it being her birthday. I could not be happier with their kindness, patience, and careful treatment towards my children. I have recommended their office to all of my friends with children, I have never had a more positive experience with pediatric dentistry since I came across Dr. Chang Ryus office. read more

Good first visit to the dentist with my toddler. The team tolerated my kicking and screening toddler, who even managed to bite the dentist's finger. Thanks for remaining chill and happy. Recommend for your non-cooperative littles. read more

Dr. Kim is SO wonderful!! My son is non-verbal and on the autism spectrum; many things in our day-to-day lives are challenging. Grateful to say that seeing the dentist isn't one of those stressful experiences! Dr. Kim and her entire staff are so warm and inviting, they put zero pressure on our little guy, and are truly helping create a POSITIVE dentist experience that will last him a lifetime. If you're a parent needing the gentlest treatment for your baby and clear communication with you, Dr. Kim has got you, 100%. Thank you so much Austin Pearls!!! read more

We have seen Dr. Ryu twice now--for my 4-year-old's cleaning and for an emergency tooth extraction. He is truly amazing with kids and knows how to help them feel trusting and calm in his care. When my daughter had her tooth emergency on the weekend he called me back immediately, I was able to text him photos of the tooth and schedule a visit for Monday. The staff is also so warm and fantastic, the waiting room is a kid wonderland--can't say enough about how great this place is! read more

As a dentist myself, I cannot emphasize how important a good first visit to the dentist is for a child. I was thoroughly impressed with the office set-up and how welcoming the atmosphere was from the moment we walked in. The atmosphere is tailored to put children at ease and Dr. Ryu and Dr. Kim are both very patient, flexible and accommodating. This office really sets the standard and I highly recommend them! read more

They were quick to get my son in for a first time appointment and everything went super quick and easy. Friendly staff! Super cute esthetic. My son felt pretty comfortable and he's only 1. read more

I'm really happy I happen to have chosen this place by chance. I love that Asian male doctor. He's always so happy and smiling, not to mention he's always so kind. The office is clean and my kids are entertained in the waiting room. Thank you. read more

Love this practice, they are so compassionate with little ones. My mother is a retired dental hygienist and cleaned my teeth the majority of my life, so I have very high standards! We moved away, but I still commute to this practice. Thanks everyone! read more

Best pediatric dental office I've been to in Austin! It was easy to make an appointment online, and Justine at the front desk was super friendly when we arrived. I was unsure how my son would do, but he loved the waiting area (it's decorated super cute with lots of things for kids to do), and Dr. Kim was so great with him and put him at ease throughout the entire appointment. She took her time with him and answered all my questions. I just kept thinking to myself how come there wasn't something like this when I was growing up. My son had the best time at his first visit at Austin Pearls Pediatric Dentistry and is already talking about wanting to go back. Can't wait to take my daughter next! Highly recommended! read more

Austin Pearls Pediatric Dentistry - He still loves his bag & sunglasses! - Pediatric Dentists Near Me - Austin, Texas

Great service! My son had an emergency answer they were able to see him the same day.

I've been taking my now 3 1/2 year old to the dentist since he was 2, and he's always kicked and screamed. We recently moved and I booked an appointment with Dr. Ryu and my kiddo did great! Everyone was so nice and accommodating and understood my concerns when I warned him he may scream and fight, but they were great in explaining to him what they were going to do s showed him all the tools. I'm so happy we found Austin Pearls!!! read more

Austin Pearls Pediatric Dentistry - Pediatric Dentists Near Me - Austin, Texas

Our toddler has been twice for her first dental care appointments and they have made it so smooth and painless. She comes home so excited to show me her goodie bag and toys she earned by being so good. She also loves to tell me about the cartoons in the ceiling. I can't think them enough for relieving my anxiety about taking a toddler to the dentist for the first few times. Can't recommend them enough. Thank you!! read more

We just found our baby his pediatric dentist. Dr. Ryu was so patient and kind to our newborn during his examination. He took time afterwards to answer all our questions. Front office staff were courteous and friendly. Clinic itself is clean and has plenty of toys to keep the kiddos entertained. read more

Dr. Ryu and staff were so great with my two little nieces. Everyone we interacted with was thoughtful and kind and put us right at ease. Dr. Ryu explained the cleaning procedure in a kind and gentle manner and the girls loved the T.V.'s above the dentist chairs. They actually asked when they could come back! We are so happy to have found this practice. read more

Look no further! This is the best pediatric dentistry in all of Austin! I visited a few different places in Austin trying to find the best pediatric dentist that connected well with my toddler. Dr. Ryu and Kim are both very skilled but most importantly, they made my son feel at ease. They both have such a sweet and gentle demeanor and are perfect to be working with children. And as a parent, all you want is for your child to have a good experience while taking care of their health. The office is gorgeous and the staff is great. They were flexible with my schedule and made the whole visit a great overall experience. 5 stars!! read more

Great experience here i have five kids and have had some bad experiences with someother more popular bigger chain denist over estimating the amount of work my child need done and treating her more like Cattle than a patient that was not the experience year she made me feel very comfortable and priority and the amount of work she got done was done in one week love is place very much recommend read more

We really love Austin Pearls Pediatric Dentistry! Both dentists, as well as the dental assistants, are great with kids! They are able to make going to the dentist seem painless and enjoyable for our 4 year old. I would highly recommend Austin Pearls! read more

Amazing experience for my little girl. The place is super clean & the everyone made my daughter feel really comfortable.

Always a traumatic free experience for both my kids. I love that they have TV's on the ceilings so your child can watch a movie while having their cleaning or treatment. Dr. Ryu and Dr. Kim are both excellent. read more

What a successful first visit to the dentist for my little toddler! What could have been a very stressful situation turned out to be a smooth and thorough checkup. Dr. Ryu put my mind at ease with his kind and gentle manner. He truly knows how to work with little ones, and I highly recommend his beautiful practice! read more