This was the best pediatric dental office we have ever been to. The doctors were amazing and were…read morevery mindful of explaining the treatment recommendations for our kids even though it could have been a stressful time. Also wanted to add the front desk ladies were very thoughtful and considereate of our time. Had no problems getting in and out of the appointments every time for our kiddos.

I picked this dentist because my kids (two are on the autism spectrum) were recommended by my…read moredaughter's psychologist. The office texted this morning saying one child's Medicaid was inactive and that my son wasn't a dependent on my work insurance which was incorrect. I spent over three hours on the phone trying to fix coverage; it turned out nothing was wrong. One child did have Medicaid under a plan they didn't accept, so I called Medicaid and changed the dental plan to one they do accept. Please check other reviews this is not the first time. I called the office at 2:27 PM to say traffic would make us arrive at 2:50 PM. They said there's only a 15-minute grace but to come I did let her know I was paying tolls so if it was a problem let me know so I can turn around (I was coming from Hutto), she said come on. We arrived at 2:50 PM there was no greeting. When I gave my kids name the receptionist said I'd told them 2:15 PM calling me a liar and then avoided helping us by staying in the back. After leaving I called back to speak with a manager. The woman who answered said sarcastically that they didn't have an office manager but that she would take my complaint (about her) and give it to the dentist to reach out to me. Her tone was dismissive and did not reassure me that my concerns especially about how this was handled this would not be taken seriously. Their staff's behavior lost them three new patients. She said calls are recorded please, if the dentist reads this, review the recording from 2:27 PM. I'm attaching texts and my call log. STAY AWAY AND SAVE YOUR GAS AND TIME

Dr Daniel is very good with kids! When my son(when he was younger) expressed concern with the xray…read moremachine due to the radiation, he asked if we had gone on airplanes and that the exposure was similar. my son calmed down then. while it surprised me that my son even was paying attention to the warning signs, it was a relief that the dr was able to alleviate worries. And he is great as a dentist too, lol.

My son was originally going to the signature smiles dentist when we were referred to this office…read more We've been going here for about 4-5 years now. The staff is super friendly and they make sure you have everything you need. The office is super clean every time we go. My son has severe ADHD and can't sit still so they are always super patient with him and give him extra time if he needs it. So thank you for always going above and beyond!

Today was our first ever visit to the dentist (dr. Angie Hernandez ) with our two boys, 3 and 15…read moremonths. We had been speaking to our older son, Luca about brushing, flossing etc. He woke up so excited about his visit! When we arrived we were greeted by so many friendly faces :) we sat in the waiting room equipped with books, TVs, and toys (and a fish tank which my 15 month old lovvved). Dr. Hernandez personally came to greet us and brought us back. The first 10 minutes were all about making the boys comfortable. Showing them around and talking to Luca about cleaning his teeth, explaining everything to us and him. The rest was so easy. He hopped in the chair and had his teeth cleaned and examined by one of their lovely hygienists. My 15 month old did great too! Everyone at that office is warm and friendly and super helpful. I could not have picked a better dentist for my boys first visit. Luca even said on the way out "see you tomorrow" which tells me he really enjoyed his experience. If only I could get that pumped about visiting the dentist! Thank you again central Texas pediatrics ! You guys are wonderful.

Worst place ever! They canceled my appointment without even telling me! My son hasn't been able to…read moreget into the appointment for a whole months. He was experiencing so much pain! I confirmed my appointment several times, filled out all forms, even sent an x rays taken by other clinics. When we finally arrived there, they told me: " I don't know who cancelled your appointment, but it has been cancelled!" I tried to talk to their assistant manager. Showed a proof that I never received any call from them, but she was saying to reschedule it! Both me and my husband took off from work, a kid didn't go to school, he was experiencing a pain and they were saying "let's reschedule it!" WHO IS RESPONSIBLE FOR ALL THAT??

We've been taking our kids here for awhile now & we really like it. The dentists and hygienists are…read morealways friendly and work so well with our kids. Wait times are always short, and the front desk staff is super helpful and friendly too. Everyone's efficient and kind--exactly what you want in a pediatric dentist. Highly recommend!

Dentist is great. However, the office staff and alleged policies are terrible. I made an…read moreappointment for my son. When we arrived to the appointment, the staff informed me that our appointment had been cancelled WITHOUT NOTICE because I hadn't texted back a "C" to confirm when I received the reminder text. Their automated reminder system sends at least three texts per appointment per child. It's annoying so I opted out.

This was by far the best dental experience I have ever had. I met with my hygienist, Bree, who took…read morethe time to sit down with me and explain what I needed to maximize my oral health. Dr. Gutwein was incredibly personable and made me feel like I was genuinely cared for. The office is very clean and makes you feel comfortable upon arriving. You can tell how much they care about their patients by how thoroughly they engage with them and their transparency surrounding pricing and insurance.

I absolutely loved my visit. The dental assistant that was in the room with me first was so caring…read moreand thorough with conversation and explaining things to me (and she asked if I wanted to know or if I wanted to sit back and relax, just watch Netflix w headphones). The dentist was great and quickly added to the conversation, letting me know what he saw in my X-rays. He didn't push me to do anything but gave me much info on where I lm at and what to keep an eye on, etc My greatest dentist experience

Long overdue 5 star rating for Dr. Brunson & team at Smiles. Love everything about the practice…read more.. consistent kindness, service, results across 4 of our family members braces journey. Shout out to Courtney, Tristen, Robbie (and all the other sweet gals!) Highly recommend :)

5 Stars - Absolutely the Best! Smiles of Austin has the best…read morestaff I've ever experienced--friendly, professional, and genuinely caring. Their office design is amazing, clean, and super welcoming. The payment plan options are flexible and interest-free, which made everything stress-free. I couldn't have asked for a better experience from start to finish. Highly recommend!

What I like about this place is that I don't feel like a number being pushed through a system. They…read moreare a new business and what I love about small business is the additional care that you don't normally get in the cookie cutter establishments. They are brother and sister owned operation and they are working on opening a little mini-pharmacy in the same space so that should be a cool edition to the neighborhood. If you are a fan of small local businesses, this is a place for you! Pros Great location, very peaceful area. Willing to work with people without dental insurance for cash discounts Extra care and time from the staff (aka you don't feel like you are being rushed through the machine) You actually get service from the dentist and just the hygienist. (That always drives me crazy how at most big dentist offices you get a whole 2 minutes with the dentist.) Cons They are still a new business figuring out their workflows so some things seem a little random than procedure. (This might be a "pro" instead depending on your preference... Sometimes I like systematized processes and other times I don't).

Just ordered some allergy medication from them because they are in the neighborhood and their…read moreservice was wonderful! So glad they are nearby! Highly recommend.

I've taken my 2 year old daughter to Loving Pediatrics twice and she loved it both times! Before…read moreour first visit, she struggled with brushing her teeth and would fight me every night, so I was worried about her first dentist visit. Luckily the office is very kid-friendly, and the toys in the waiting room loosened her up before they took us back. Every member of the staff clearly adores kids, and they were great at interacting with her without overwhelming her. She had such a great experience that she was excited to go back for her second visit (and she suddenly liked brushing her teeth, but I'm unsure if that's related to the first visit or just the whims of a 2 year old). Overall I highly recommend the practice. The front office staff is sweet, the hygienists are skilled, and Dr. Loving is helpful and kind. We will keep coming to this office as long as we live in North Austin!

There are not enough words to capture what Loving Pediatric means to our family. My daughter,…read moreyoungest of four kiddos suffered some really challenging medical trauma before she was 2 years old and the memories of that fear and pain lives in her body. She's cured every time she walks into a medical office of ANY type since she was able to communicate. When we walked into the dentist office for the first time it was no different. She was terrified. Dr loving and her team met her in her fear and held her. They have tenderly and patiently nurtured her and helped her rebuild trust not only with her body, but also with her medical providers. Giving her space to ask questions, taking time to show her and patiently moving at a pace where she could engage the courage she needed to step into situations and spaces that felt scary and overwhelming. Including things in her mouth, shots, x-rays, any anything where she felt a loss of control. Today we went in for an emergency visit, she had cracked a molar and turned out she needed a crown. 1 hour later we walked out with a smiling little girl, who she'd maybe two years before the procedure started. She did amazing and she left feeling proud and happy about her new "princess crown" a feat that ONLY happened because of the care and attention that has been provided by Brandy and her team. I can not recommend them enough. I have kids ages 15 - 6 and have had multiple different dental experiences since becoming a mom, hands down THIS IS THE BEST! I wish we had known about her earlier and can guarantee we will be with her as long we she will see my kids. I'm so thankful and feel like they have not only helped instill confidence in my daughter related to her experience at the dentist, but they have truly helped her heal from medical trauma that could have caused anxiety for the rest of her life. The best. Thank y'all so much!

Everyone there is great with our kids. The kids don't even mind when they have an appointment. Feel…read morevery fortunate to have found them.

I've never heard of or witnessed a more incredible pediatric dentist than Dr. Christopher Adams. My…read moreautistic son has a lot of sensory issues. Dr. Adams and his incredible hygienist, Christine, go above and beyond treating him with such skill and humanity. When we first became patients, Dr. Adams immediately found exactly the tooth and gum pain that my son could not articulate. Previous pediatric dentists had quickly dismissed my son's discomfort. Under Dr. Adams' plan and care, my son has an incredibly healthy smile. You won't find a better dentist and team for your child. We are so thankful both our kids are patients there.

This Dental office is AMAZING ... Was only there 1 time before I moved. The staff are fabulous, all…read morefemale, very empowering, yes men are welcome, wonderful treats at check out, the most delightful lip gloss or other trinkets for free of course, its the adult version of a Dentist office Treasure Chest ... Go on, call um, do this TODAY... great follow up too ... Thank you guys

This review is long because it reflects many months of treatment and ongoing consequences. I took…read moretime to write it because I genuinely wanted to believe this practice was competent and cared about its patients. Unfortunately, my experience showed the opposite. When I first came in, my teeth were not in good shape. I had not been to the dentist in years and knew I would need significant work, including fillings, a crown, and likely a root canal. Because of this, I specifically asked to be seen by an experienced dentist. Instead, I was scheduled with Dr. Biggs, who according to the practice's own website had graduated only nine months earlier. The work she performed caused lasting damage. Nearly a year ago, I received two fillings on my upper left teeth. To this day, I cannot chew on that side due to severe pain. For months, the only solution offered was repeated bite adjustments, filing the fillings down multiple times with no meaningful investigation into the cause of the pain. After seeking multiple second opinions and transferring my full dental records, including before and after imaging, I was told by other dentists that the fillings were not done properly and likely caused nerve damage. This assessment was consistent across providers and aligned with the ongoing pain I have experienced since those fillings were placed. During a later visit for a cleaning on the lower half of my jaw, the hygienist was unavailable and Dr. Biggs performed the cleaning herself. During that appointment, she broke my permanent retainer. I felt it happen immediately and she was visibly startled. The dental assistant in the room, Ana, attempted to dismiss it and insisted it had already been broken, which was not true. She continued to tell me that permanent retainers are meant to break, which is false, and tried to deflect the situation with jokes despite how uncomfortable I clearly was. To Dr. Biggs' credit, she did take accountability in the moment. She temporarily sealed the retainer and personally walked me to the front desk, stating it needed to be fixed. However, there was no follow up, no resolution, and I later learned the practice does not even provide that service. It became clear the situation was being minimized rather than addressed. I continued treatment but requested a different dentist and was seen by Dr. Blythe. While she was kind and clearly more experienced, she was dismissive of the pain I repeatedly reported from the earlier fillings. During my crown preparation, she discovered I needed a root canal. That crown preparation left me severely swollen, bruised, and bleeding for three days. I was sent home without pain medication or antibiotics and was only prescribed medication after calling back to explain how much pain I was in. During these appointments, the same dental assistant was extremely rough, repeatedly pushing the suction tube against my jaw and inner cheek. This behavior was again brushed off as normal. The endodontist this practice referred me to was alarmed by the condition of my jaw. She was shocked that I had not been prescribed antibiotics or adequate pain management and told me that was not normal. Because of the swelling and inflammation, anesthesia did not work and the root canal had to be postponed. She prescribed antibiotics immediately. At that point, I was in constant pain, missing work, and emotionally exhausted. I sought another endodontist recommended by a friend, who reviewed my records and again confirmed that what I experienced was not normal or acceptable care. Despite this, I had no choice but to return to the original practice because the crown preparation was already done and insurance would not cover starting over elsewhere. When I relayed what the specialists had said, it was minimized once again. The crown I currently have remains painful and requires further evaluation. Afterward, I received repeated calls reminding me to complete additional work and warning me not to miss out on insurance benefits. Each time I explained why I would not be returning. Each time I was told the office manager would follow up. That never happened. The priority was clearly revenue, not accountability or patient safety. Eventually, I was offered a removable night retainer instead of a permanent replacement. By that point, after months of pain and stress, I was done. I have since obtained multiple independent opinions, all of which confirmed that what I experienced was not appropriate care. I spent significant money only to be left in pain and forced to redo work that should have been done correctly the first time. These high volume clinics prioritize profit over patients. If you value quality, accountability, and long term health, go elsewhere. I wish someone had warned me.