Been here over two hours with a diabetic mom , who needs to eat often…read more It was never told to us, this is by far the worst experience we had with eye specialist.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

Yesterday, I had a Peripheral Iridotomy: A Laser Procedure for Narrow Angles performed by Dr…read moreBriggs. I was super nervous, filled with extreme anxiety, as Glaucoma runs in my family. At my first appointment, I was a wreck, but Dr Briggs and his staff did their best to put my mind at ease. Yesterday, the procedure was easy, painless, and Dr. Briggs assistant, Dae, had me laughing, and were true professionals, with excellent "bedside" manners. . The procedure only lasted about 10 minutes, and there were no after-effects. I highly recommend the office of Dr. Briggs! Five stars!

I was seen for my appointment within a half-hour. I have really never been to any other…read moreophthalmologist and been seen that quickly. Dr. Briggs was very thorough and very reassuring. He explained every procedure and his findings completely. Everyone there was very friendly. Atmosphere is professional but relaxed.

Dr Blaydon is an expert in my rare eye disease. We recently completed a treatment that has vastly…read moreimproved my quality of life. His staff and tech have worked very hard for me. If I need surgery down the line, I trust him with my care.

This is short due to some personal factors, but I want to tell everyone that Dr Nakra just changed…read moremy life !!! after battling for my life for three years from Lyme disease. I looked in the mirror and I looked 30 years older. Now I look as good as I feel, I look like myself before the battle with Lyme disease and I will post before and after pictures . Dr Nakra and his nurse Dani are the best! I've been with Dr Nakra now a decade and I thank God the day I was led to walk into Dr Nakra's office. He has changed my life back to the best life I've ever had. Before (even though it's embarrassing) & after pics to come..

Dr. Alexander is one of the few doctors in ANY PROFESSION in Austin who can't say "no" to walk-ins…read more If you have an appointment with her and some "emergency" or very urgent walk-in appears while you're in the waiting room, be prepared to take a back seat. This is not to suggest that the status of your own reason is suddenly downgraded. To be able to say that this wonderful PERSON is also a doctor -- among the very tops in her profession -- is to be very lucky. There aren't enough nice things I can say about Dr. Alexander. I feel literally honored to have her as my eye doctor. If you have to wait a little longer for your appointment just consider that she is going to take the same amount of extra time with you when it's your turn rather than rush you to the pay window so that she can hurry in the next feed, or to say, "Be careful what you wish for; you may get it," in which case you might want to look for a less conscientious doctor. There are plenty.

Was very disappointed with this office. It was dark and uninviting. The receptionist, while…read moreapproachable, was not very cheerful. My appt. Was scheduled for 3:45 and at 4:05 I went up to the window to ask how much longer the wait was going to be. I feel this information could have and should have been communicated to me upon checking in. The receptionist made several excuses then proceeded to tell me she Was 'just about' to take me back. When we went in to the room, I sat in one of the chairs and she told me I had to sit in the big chair. I waited in the room for another 10 to 15 minutes with no one coming in to greet me or communicate the wait. Finally, after being there for approx. 40 minutes, I walked out, told her to cancel my appt., and that I would look for another office that respected a patient's time and was more readily to communicate!

Jamie helped my mom with her replacement eye glasses! The puppy ate them and I am glad we got the…read moreprotection plan.

Aftercare from the procedure is very lackluster here. I've had chronic dry eye, light sensitivity,…read moreand poor night vision since getting LASIK performed here in 2022 and was assured that these issues would clear up in the following months during a follow up I had. They have a 6 month window after the surgery where you're able to get checked and a 2 year window for any actual "enhancements" to be done. The issues never improved unfortunately and I'm now beyond the window where any additional care would basically require me to pay the entire cost for the procedure again. Their website has a page criticizing other clinics for their "lifetime guarantees", but my friend was able to get a correction done five years after his initial surgery and he had less complications than I did. I would suggest looking elsewhere.

One of the rudest and condescending doctors I've ever seen. She clearly believes there are only two…read morekinds of people in this world: doctors and idiots. The office experience was abysmal and patient centered care is certainly not something to expect if you make an appointment here.

From the owner: We provide comprehensive eye exams as well as specialized eye exams. Whether you're in downtown…read moreAustin, the surrounding suburbs, or beyond, our commitment to exceptional eye care knows no bounds. With a convenient location and a dedicated team of professionals, we are here to support the vision needs of individuals and families throughout the greater Austin area.

I had refractive lens surgery here and it went very smoothly. No probs…read more Be prepared to wait. Every single visit I have had here I have waited no less than an hour and up to 1.5hrs to be seen. All of the staff members I encountered were great. Super nice and professional. Dr Dell was great too. I would def do this again.

I made an appt with Dr Dell weeks in advance. The link they texted several time to do paperwork…read morework didn't work. Strike 1. The address in google is not correct. They're in bldg 4 - not 3 or 1. Strike 2. Upon arriving, I am informed I needed a referral from my doc. The gal said "it says it on your card". Well, she's right, but had I been able to preregister, I'd have found this out before driving all the way down there. You know what? Strike 3. These are my eyes and signs pointed to move along. So I'm moving along. Not impressed with receptionists, either.

Dr. Kirkland has been the absolute best!…read more Efficient, professional, light hearted and kind- I would easily recommend him to anyone seeking eye care in Austin (with or without insurance) You and your wallet won't regret it!

Dr. Kirkland showed great patience over many years making sure that contact lenses worked for me as…read moremy eyesight changed and I had problems with different types of lenses.

I see Dr MacGlathery and I'm very impressed with him. He's a bit unorthodox in his demeanor but I…read morefind him humorous and engaging. He's very knowledgeable and explains everything. Hopefully someday there will be a cure for my dry eye.

Dr. Settle was great. Very friendly and explained a lot of things to me without me even having to…read moreask. I had no problems with the staff at all.