Took the Jeep to his oil changed today. This location was hit hard with the sickness but were awesome when they called and said they had to reschedule. I was supposed to drop off at 10 but work schedules made me drop and leave him at 9am. With them recovering from the rona I assumed it would be late this afternoon before they even got to my vehicle. They got him in and out in an hour and a half!!! I cannot say enough great things about Paul and his crew!!! Edited to say: I have been taking my cars here for at least 10 years! They have NEVER let me down! read more

They are full of shit ! They take their time to do whatever they want with your car and they are very rude and don't care about their customers at all ! They will definitely make it sound good but i would never recommend you come to this place ! Ever ! read more

It's hard to find the intersection of reliable mechanic and affordable prices. You're usually sacrificing one over the other. Enter Paul and his team at AAS. Prior to discovering them, I sacrificed affordable prices to ensure quality work and reliable service. There's just too much precious cargo in my vehicles to do otherwise. When you enter the shop located just off Palm valley in Hutto, if your can find a park in their densely occupied lot, you are immediately greeted at the service desk by Paul out one of the other associates. Honest, up front, and NO price gouging!!! We went in for a water pump, radiator hoses and coolant flush. He noticed that our serpentine belt was bad and thermostat rusted ('07 300c). He notified us of the issue, the cost of the repair and had us back on the road in a day!!! I fadt turn around. So far the car is running great and we have no complaints read more

I love how hard they work to make sure something needs fixing or not. I have gone to them 4 times and they are great. I will recommend them in Hutto to everyone read more

My A/C went out in my 2015 F-250 Truck. I have been going to Austin Automotive for all service for my trucks now for the last several years. Paul gave me a quote back in June. It was an expensive repair that I had to wait to fix. Called last week to tell Paul I needed to fix the A/C and could he fit it into their schedule. I dropped it off Monday afternoon and within 24 hours, I was back in my truck enjoying A/C again. I highly recommend Paul and his staff for their great customer service and expertise in automotive repair! Honesty and integrity are core values at this location! read more

Can I give a negative stars rating? I feel like I should be able to give a negative stars or at least zero stars. My wife took her Yukon to get an oil change, inspection and tire rotation last week. Today we returned from lunch in her car and as I get out I notice one of the lug nuts was loose. I check and not just one, and not just on one wheel. A total of seven lug nuts on three wheels were never tightened down. now, I'd love to paraphrase Ron White and make a joke that maybe harrison bittner, the tech, was absent on lugnut day or maybe his supervisor joe velasquez was never properly trained on how to supervise a technician to make sure every vehicle that leaves the shop is ready to go on the road, but no. I simply assume they don't care, as is the case with most places these days. Certainly if they do care they are incompetent. I could over look it possibly if it were one lug or on one wheel, but this is simply lack of effort which could have cause serious damage, injury or loss of life. Now I don't know about y'all, but I take my family's lives as my responsibility and austin automotive specialists will NEVER see one of my vehicles again! read more

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I had a bad experience at Austin Automotive a months ago. I was simply trying to get some help with my car while I was traveling the guy helping me was very rude showed absolutely no customer service or sympathy for my situation. my girls and I just left. I thought if this is how you treat people I can imagine what kind of work you do. appreciate the response wish you guys were this responsive in person. I just cannot believe your company did that to that ladies black truck then turn around and give her the truck with half the paint job if this was me I would be taking you guys to court. Ms. Mary C. my heart goes out to you. God Bless You for being a better person than I am. read more

They don't even do plug and play exhaust installs. That's quite weird for an automotive "specialist" place.

In a need for my tires to be balanced. I called and asked if they could balance them.. all I got was no our tire bills machine is down. Failed to let me know of when it would be back up. At least give me a recommendation. read more

Went in for a oil change. I was very happy with the knowledge, and customer service. In and out quickly. This is not jiffy lube. So don't expect a 10 minute oil change. They actually inspect everything for you. I definitely recommend this business for all your automotive needs. Pricing is way better than most as well for everything after doing comps for others in the industry. read more

I highly recommend this shop for all your vehicles needs from general maintenance, upgrades or diagnostic. They are very reliable, responsive and honest. I've been taking my Chevy Duramax to them for anything I need done to my truck. They have a very solid set of diesel mechanics. They have gone above and beyond for me several times to get me back on the road again. Great shop and an even better staff. read more

Robert went above and beyond today. I had a rat get tangled with my alternator belt this morning. Showed up at 8:30 am, belt in hand. He got me fixed up and out the door in an hour! He is very down to earth and caring. Austin's Automotive Specialists takes care of their employees and that is thoroughly reflected in Roberts attentiveness and care towards me. So grateful and truly blessed by them this morning. Many thanks and so much gratitude towards y'all for your efficiency and customer service today! -Casper read more

If I can give a negative. I would., Waited in the office for almost 10 minutes with no response or acknowledgment that I was there. Simple look at since my tire gauge has been popping on but it's good on air. Tried to call and got put on hold with no response. After reading the further reviews, I understand why this place gets a bad grade. Very much deserved and so much for a customer service. Don't bother to reply as your place has already been scratched off my list and hopefully others. read more

Overall excellent customer service! They provided an accurate diagnosis of my Honda along with great communication and responsiveness. Will be back for my next service -- keep up the good work and thanks. read more

Great service and employees. Very responsive regarding work and gets the job done on time. Highly recommended!

After getting the run around at Covert I decided to check out Automotive Specialist. They were able to turn my car around in only a few hours. I didn't schedule an appt and they were able to work me on. Car is running well. Highly recommend! read more

I scheduled an Alignment appointment for 10:30am, I called to say I was running 15 minutes behind. They said we will take care of you no problem. I was greeted by a true professional in the automotive industry, Paul. He asked what I was experiencing with my Audi, I told him about an abnormal tire wear pattern. No problem, we'll check it out. I waited for the alignment to be performed, the mechanic finished on the promised time. He took time to greet me as well. They provided me a printout explaining the before and after adjustments. If you're looking for an honest Automotive Shop which treats you with respect; with a very comfortable (Internet & TV) waiting area, I would highly recommend you give Paul a call or stop in and say hi and let them take a look at your vehicle. read more

Austin's Automotive Specialists - Trust them with your vehicle, I did. - Auto Repair Near Me - Hutto, Texas

I am so grateful for the trustworthiness and quality service I get here. Paul is always informative and a gentleman. If I need something done the recommendation is given, but not in a pushy way and I'm reminded the next time I go. I've gotten different types of work done, but I'd bring my car in for all major and minor services for sure. read more

Paul Goucher is actually THE man. He seriously went out of his way to help me with my car. Polite, friendly, and really had my back. I just moved to hutto and he definitely gained a loyal customer. Thank you Paul and Austin's Automotive Specialists. read more

Took my 65' GTO here for new shocks and springs and carb tune up (in the process or restoring it). The suspension was great but they couldn't get the original carb tuned so they threw a new carb on. Well they had trouble tuning that one as well. I rated them 4 stars even though they could get the carburetor fixed because they put a lot of effort into trying to get it tuned. Not many folks know how to tune carburetors so it would be difficult to hold this against them. The bottom line is that my GTO runs and rides better than it did before I took it there so I'm happy about that. The carb issue? Well,I'm still look for someone to help with that... read more

paul and his crew are a great team they always take care of our trucks

I was almost certain my brake pads were shot, and took my car in. The "worst case scenario" cost was far less than anywhere else I called. We got a call after the inspection, and new brakes were not needed. My rotors could have been refinished, but it "wasn't completely necessary". I am so so so happy that I found an honest auto mechanic shop! I will be coming here for everything going forward. I already started referring my family. Thank you! read more

Nope not again. They could not fix my car. They threw new parts at it and made me feel they fixed it. Nope. I paid over 300 for a part that had nothing to do with the problem. Lied to me about it. I took it back for 1 week with no result. I dont even feel they did any work on it. Sat in same spot all week while I had to rent a car. Dealer found problem and called that shop con artist. I would not trust even a oil change with them. Never again! Please believe. read more

While I hated, hated, hated having to spend the large chunk of money I had to spend to get a used transmission in my truck-- these guys were awesome, truly. They had my truck about 3 weeks, while I 1- took time to decide WHAT Im going to do, 2- finding me a transmission that had the lowest miles on in for used, and 3- excellent customer service. They looked over my whole car to make sure it was "worth" replacing the tranny, and the assured me my engine was solid, however had a few minor things that needed fixing. Both items I already knew, so I knew these guys were far from scamming me. 3 weeks later and I drove away stoked to have my "newer" truck back!! She was dirty, lol, but she has a 50k tranny, a new radiator, an oil change and shes up and running. I barely made it TO them the day I dropped it off. They keep you in the loop, they are good on their timelines, and they sure as hell tried to find me the best prices for parts. This is my go to shop, no doubt!! read more

I took my car here to get the usual required maintenance on it because I got fed up with Round Rock Honda and I'm impressed with the honesty by the gentleman that helped me. One of the things I needed to get done is to get my TPMS sensors fix. When I brought it up with Round Rock Honda, I was told that it would be $800 to fix the TMPS issue and that's without them even looking at the sensors. Here, it would cost me $75 since only one of the sensors needed to be replaced.That's a big price difference and my car is almost 10 years old. Don't get me wrong, I love my Honda but I doubt I'll be taking my car back to Round Rock Honda to get my car serviced anytime soon. Also, thank you to the mechanic who worked on my car. read more

It's not easy to trust auto mechanics these days. It seems you have to frequent the auto shop like your local bar to earn their respect. From the first day I stepped into this establishment Paul has treated me with the respect of a regular repeat customer. There have been days when I've made appointments for service, and there have been days when my vehicle just goes rogue and I need emergency care. No matter what, I've gotten my vehicle back with the issues resolved. Another awesome attribute for this Austin Automotive Specialist is the fact that they will offer you a ride home, or back to work, while your car gets serviced... and also pick you up and bring you to retrieve your vehicle when it's ready. Now that's customer service. read more

I had to take my vehicle to have my stud replaced on my driver front tire. Andy was so professional and helpful! Highly recommend on the customer service alone! read more

Called this morning to get 2 new tires for my truck. Since they are 31", he had them, but had to go to his warehouse in south austin to pick them up and bring them back up to the shop. This was fine by me though as we scheduled an appointment for later in the day. Went in and was out in 30 minutes with 2 brand spankin new tires. Nice, easy, friendly service. What more can you ask for? read more

My mind is blown!! I came to Austin Automotive Specialists today to get new brakes put on my truck. I waited about an hour for them to check out my truck to see what was needed so they could give me a price to repair. I was incredibly surprised when Paul came out to tell me that my brakes are fine and they don't need replacement. He could have easily charged me for new brakes but instead showed extreme integrity by being honest with me. I will definitely need the brakes in the future and Austin Automotive Specialists in Hutto will be place I bring all of my vehicles from now on. read more

It isn't easy to find a mechanic you can trust these days. The past few times I've gone to an auto repair shop around the Austin area I was left very unsatisfied with the work that was done. Until I came to Austin Automotive Specialists in Hutto. They are honest, dependable, and have exceptional customer service. On Thanksgiving night my vehicle slid into a curb in the rain causing my rim to bend, leaving my vehicle inoperable. Mickey and Paul were such a huge help when I came in. The repairs were fixed in less than two days, and they were more than helpful and honest with any questions that I had. They didn't talk me into getting other repairs done, even though I knew I needed them (4 new tires, catalytic converter, and inspection due soon), and wrote me a reasonable estimate so that I could budget to pay for those repairs. The day after I got my car out of the shop, my battery died on me. I had to find a way to jump start it every time I tried to start it... Due to my bad luck, an old battery, and cold weather wearing on it. I took it back to Paul at Austin Automotive Specialist and they replaced my battery for me and had it done in an hour. Having an unreliable vehicle can be one of the most stressful things, but they definitely made things easier for me. Thank you! read more

I was sent here by discount tire after they broke my lug nut. Austin automotive did not tighten my lug nuts properly. I went to Tuffys after 6pm when everyone else was closed. They stayed til 8 to get me back on the road safely. I watched them remove my lug nuts with their hands! It's by the grace of god I didn't lose it going 80 down the toll with my kids in the car. read more

Always great fast service and reasonably priced! Friendly and honest service. Have used them several times for car repairs. They are now my go to mechanics! read more

Best car repair I have found yet. Quick and easy. 10 times better than covert Chevy in hutto.

Had some minor brake work down about six months ago and noticed some squeaking (only when first backing up) and took the car back to have them look at it. They claimed they coulndn't see or hear anything wrong. It got worse and finally able to take it into a competitor and they showed me that one of the pads was installed incorrectly, but there was also some uneven surfaces on the back drums! Avoid this place at all cost! I even went a couple times to try and get a state inspection done (which they advertised via a sign on the road) only to find out the one guy that can do it was not in that day (multiple attempts tried). Save yourself some time and find a better run place. read more

Brought my new car in today because the check engine light came on. They had the car hooked up to the diagnostic machine within 10 minutes and came back to tell me it's a sensor that is covered by the factory warrantee. Recommended I take it to a GM dealership so it would be free instead of $400-500 at their shop. I appreciate the honesty! read more

These guys were great when they were Austin Brake Specialist. They could fix anything and were reasonably priced. When they became Austin's Automotive Specialists their quality of workmanship declined and their fees and overall cost increased. The last few times they worked on my vehicle, something unrelated to the work was broken when I got the vehicle back. read more

I had an appointment yesterday at 9 am to get some things done on my 2003 Toyota Matrix and not only did they do everything but also recommended a couple of other maintenance repairs needed. Since I couldn't afford all that was needed he helped me choose what he thought I should do now and that I could come back to do the rest!!!! I felt very confident with his suggestions and will definitely return! I have been going to them since I moved to Texas 5 years ago!!! Alice Rowan (aka Tia Rowan) read more

My husband and I have taken our vehicles here just about every time we need anything done. Today I was in a bind and they took care of me once again. I live an hour away and we will continue to be loyal to these people. We took our vintage car to their other location in round rock and still they did a fantastic job. As a woman I hate going to car places but they are always very polite and very forrhcoming. I am very grateful to them! read more

Choosing a new auto shop is always a crapshoot, because you just never know what you're gonna get. I didn't have a choice because I broke down in their parking lot. First they didn't laugh ( was a total idiot move, forgot to replace my radiator cap) they were friendly, they have a nice waiting area. And they took care of my car for almost nothing Regarding inspections? Most places that inspect cars that are not primarily inspection sites only have ONE guy that does it, and at the beginning of te month ALL places are backed up. I went somewhere else for inspection, my car failed because of the parking brake, and they made enough of an impression to get me back here! I recommend it! read more

These guys took care of my '07 GTI when it threw a timing belt. They did a very good job on making run like new.