1298 N Bayshore Dr, Coos Bay, OR went to att store yesterday, there was a young man there, Travis…read morehe was very helpful helped both my phone and my husband's switch text message app. Thank you.

Went to the store to unlock phone, the couldn't help me and told me to go to Eugene or Medford…read more Couldn't get through the robo phone system either. Very frustrated.

My phone loses service all the time. At home I'll be sitting in the same place I always do at night…read moreand I'll have 4 bars one night and no service there next night.

I was thinking of switching to Spectrum mobile, because the Verizon Wireless store in Coos Bay has…read morebeen nothing but issues for me. I had a great experience talking with Michelle, I decided to stick with Verizon and continue our service. She was honest about things that the coos bay store lies about and made my experience better.

I subscribed to their wireless hime internet for ten months. It worked great for nine months, then…read moresuddenly it was terrible. Verizon tech support is borderline useless. I fiallt had to cancel this week. The people in the local office are great, but they can't do much about technical issues. Also, Verizon makes it ridiculously difficult to cancel the service.

I highly suggest take your business to a corporate Verizon store. I've had nothing but bad…read moreexperiences here. I was convinced that the 5G internet box was the best in our area. Spectrum is 1G and we tested running at 200mg when 5G Verizon was barely at 20mg! I have asked 6 times for a return kit and got a $200 charge on my account because of the hassle of unable to return the dumb box! I've bought chargers from this location and was sold a couple things I DID NOT need and refused to be allowed to return them I've lost $150 dollars to this scam place. Go to Roseburg or Eugene. Not worth it to do business here!

The waits are stupid at this Florence store. One person working. Overwhelmed. No idea how long I…read morewould have to wait. Hours probably. But they're the only show in town. I'd rather drive to Coos Bay.

Went in, 1 guy helping a customer, was not acknowledged in any way, sat there for 10 mins, went out…read moreto my truck to get my glasses, came back in, left after 5 mins, never acknowledged. Went back an hour or so later, I said I'm back, guy asked what I needed & supposedly fix the issue!!

I want to give this store the highest rating for several reasons:we had Verizon service for over 12…read moreyears, switched recently around Thanksgiving for economic reasons, but the store continues to serve me. The service has always been great;if they were busy it's because they're popular and they know what they're doing. One person in particular, Patrick, has helped me through a number of things, frequently taking a long time to sort them out. Most recently he spent an hour on on the phone, mostly on hold, while he talked to the Verizon office about it a billing dispute over my discontinued service. After this ordeal he even said I could come in some other time and take a tutorial on my new smart phone even though I don't use Verizon anymore.I can't think of a higher compliment to pay these people and especially this fellow Patrick. If I could give out extra stars I'd give the store a six and Patrick an 11 !!! Thank you !

Ordered a "lemongrass," Google Pixel phone. They delivered on the last day possible (even though I…read morecould drive there in an hour or so). They delivered a "snow," white phone. I don't like white. I don't wear white clothes, jewelry or shoes. They didn't even have the decency to respond to my request to trade for the one that I wanted. I'm going to go ahead and say, in my experience, they SUCK! The cherry on top... I already ordered a clear case. Thankfully my husband was also ready for a new phone. Or "like new, refurbished, unlocked." But I got a brand new one in lemongrass on eBay for the same price. So, bottom line, if you are ordering a phone from this place I would recommend calling them. They don't answer messages, even when it's neutral. I was less angry and more bummed. Now, I don't really care that much, but will be very careful to NEVER order from them again.

After visiting Mac tonic, I was given a great tip recommending Devote 30. I was greeted by very…read morecapable man, who gave me great advice regarding a SIM card.I returned a few days later, to ask about cell phone plans, I was paying $80 a month, with the evil corporation Verizon. I plan on going with a $33 a month cell plan, suggested by staff. I do wonder why anyone would go to an another cell phone provider.

It's a mystery to my why everyone doesn't do business here. The owner, Jarrett as well as his…read moreemployees go beyond all expectations to provide great service, and the products they offer have given me fantastic phone connectivitiy and function for a third of the price of big name cell companies. I've been a customer for 20 plus years, and so many times when I've lost my phone, had it stolen, couldn't figure out a problem with it, Jarrett has not only solved the problem but also has been a rock of reassurance that it is not the end of the world, my data can be secured, all can be put right. Also, if you have any question at all about cell phones, these people have the answer. Devote30 is simply an 10+ out of 10 business.

I can't believe I'm actually giving spectrum a 5 star review!…read more What a breath of fresh air. Welcome to living in a small town where people are kind and knowledgeable. I came in to get a new SIM card for my phone. There was ample parking. No lines! Friendly staff. Clean store. It was a great experience.

I have used twice. Canceling is always more hassle than required. Each time they said I did not…read morereturn items that I had. Keep your receipts!

Deceptive practices. Sell insurance for phones that are not covered. Please know what models that…read moreare or are not covered by assurion.

Terrible smell of heavy body odor there not sure where it comes from a lot of drama focused on a…read moreolder man that forgot his Identification in the car. Wait times are at least 45 minutes or greater for simple bill pays. If you can order everything on line your going be better off plus it's cheaper.