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    Autism Care Therapy

    1.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    1 year ago

    Helpful 4
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    PTSIR

    PTSIR

    4.3(6 reviews)
    2.4 mi

    *WARNING* Do not use this PTSIR a/k/a IVYREHAB PHYSICAL THERAPY PLLC. This physical therapy company…read morerenders extremely poor quality of physical therapy care, is not sufficiently equipped with professional physical therapy equipment, and its billing department's employees are disorganized, incompetent, unprofessional & dishonest. In the past, I have received substantial physical therapy at Athletico for various injuries and surgical rehab & I can say with 100% certainty that the quality of physical therapy care at Athletico and the physical therapy professional equipment at Athletico is far superior than that of PTSIR. On 12/30/2024, I attended my 1st physical therapy session at PTSIR. I was taken into a small room approximately 9' x 10'. Due to small size of the room, the entire right side of the PT table was pushed flush all the way against the wall thereby rendering it impossible to perform the PT exercise I was instructed to perform which required my right lower body to extend past the edge of the right side of the table. The physical therapist & clinic director said - you're not going to be able perform the exercise to the right because the table is against the wall. Even though it was an impossibility to perform one of the PT exercises due to the location of the PT table being flush against the wall on the right side, PTSIR billed $655 for a 50 minute PT session. This is unacceptable and outrageous! PTSIR's lack of space & improper PT set-up and/or unwillingness to spend the money to lease or build-out a proper PT space is unacceptable. I was advised by the clinic director & physical therapist to contact the billing department at PTSIR. I twice spoke Nina in the billing department. Both times Nina represented she would call me back by date certain but failed to call me back. This is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Subsequently, I also spoke with Melanie, Christina & twice spoke with supervisor Kathy F. in PTSIR's billing department. I was told by the billing department that Nina orally claimed that she did call me back & leave me a voicemail message, however, that was blatant lie as my call log does not show an incoming or missed call from Nina & I did not receive a voicemail message from Nina. Again, this misrepresentation & blatant lie by Nina is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Like Nina, supervisor, Kathy F. also twice represented she would call me back by date certain but failed to do so. Again, supervisor Kathy F.'s failure to follow through with her representations is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Additionally, both the clinic director & Kathy F. represented that they would send a message to the regional manager, Joshua V., to contact me directly to further discuss this matter. Almost 2 weeks elapsed, however, I did not receive a call from the regional manager, Joshua V. I obtained Joshua V.'s business contact number, & called & left him a voicemail message. Joshua V. did return my call, however, he claimed he never received a message from Kathy F. or the clinic director. Clearly, either Kathy F. & the clinic director failed to send Joshua V. a message to contact me as they represented they would do or Joshua V. is lying as to whether he received a message from one or both of them to call me directly. Again, this demonstrates the poor manner in which this company & its employees conduct its business operations. Joshua V. was unhelpful and unable to do anything with regard to this matter, and quite frankly, needs some additional & significant training as to how to professionally communicate with patients & clientele. Again, this demonstrates the poor manner in which this company & its employees conduct its business operations. I have opened up a quality of care complaint with my health insurer. If you are seeking quality physical therapy care, DO NOT use PTSIR.

    I recently flew in from Seattle, when I had noticed my lower back starting to really hurt and…read moreshooting pain whenever I would move. I went to a chiropractor and it didn't seem to help. In visiting the Chicagoland area, I came across PTSIR in Tinley Park. A therapist named Travis was kind enough to help me with my recovery. He honestly listened to everything I had to say and personalized my treatments. With innovative exercises and a hands on approach I am feeling so much better. Travis then went on to give me even more ideas to help recover moving forward. For someone who flies constantly, they taught me things I will continue to use throughout my life. Anyone suffering from the smallest injury will bounce back quickly after visiting PTSIR! PTSIR in Tinley Park IL

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    Childrens Therapy Connections

    Childrens Therapy Connections

    4.4(10 reviews)
    2.0 mi

    When my son was 18 months old and showing signs of delays I was told by the pediatrician, my family…read moreand friends, etc that boys take longer and to wait it out. My mama heart knew that time was not going to be the fix so I started calling therapy providers for help. Every place I called was enthusiastic until they found out I didn't have the 'right' insurance. The only place that did not close the door in my face was CTC. They evaluated my son for Speech and Occupational concerns and suggested a treatment plan that would fit my budget for a couple months until November, when I could apply for better Health Insurance coverage. Months later they suggested my son get evaluated by a neuropsychologist and referred me to a top rated Doctor that was In Network with my insurance and did not have a lengthy waitlist. I believe I waited 3 weeks for our appointment. The results of that evaluation were devastating, and I was quickly overwhelmed, feeling lost and heartbroken. But I was not alone. The therapists, technicians, administrative staff and even the owner of the clinic supported and guided my son and I into our new reality with the utmost compassion and care. They did not simply provide the therapy my son needed. I was provided parent training through observation, participation and private meetings with my son's therapy team. They taught me to understand my son and how to parent a child with different abilities. I was introduced to the parent support group where for the first time I was among parents that were in the same boat and faced the same challenges at home and out in the world. These other parents are now my best friends...and their children are my sons' friends. We look forward to playdates, park meet-ups and birthday parties where before I was afraid of or shy'd away from these activities. I am proud of how much progress my son has made with thanks to his dedicated therapy providers at Childrens therapy connections and I am grateful for the support and community they have given us. If you have a child that you suspect is delayed have them evaluated at CTC. There is a shortage of Therapy for children across the board so if you are going to be waitlisted anywhere you call, this is the waitlist you want to be on.

    We are loving everything about CTC: the facilities, cleanliness, activities, and most importantly…read morethe therapists and staff. We know our daughter is getting the best care at CTC.

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    Autism Care Therapy - occupationaltherapy - Updated July 2026

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