Do NOT bother coming here if there's ANY chance an x-ray might be needed. They share a floating…read morex-ray tech with other clinics, so be sure to ask them BEFORE you go if they can do an x-ray on the day and time you're going. Because they were the go-to location listed on my health insurance, I had to drive from 110th to 135th, pay $65 for a TOTAL waste of time and money there, then drive back to 119th & Pflumm for another wait, and an x-ray. Then told I have to go back to 135th St. to get anything taken care of!

Always happy to come to the Advent OP urgent care for any urgent health issues. Very satisfied with…read morethe doctors and nurses here. The center is always clean, and the staff is kind. When I am here, I know they will take good care of me. 100% recommend it to everyone!

Absolutely ridiculous. I was charged $180 yesterday for something that I have not received an…read moreitemized bill for. My teenager went to them for a UTI, was not charged the correct copay for our insurance and now a large charge has been randomly put on our debit card. I will be going to their office in a few minutes to discuss this in person. DO NOT USE THIS COMPANY UNLESS YOU WANT MONEY RANDOMLY TAKEN OUT OF YOUR BANK ACCOUNT.

I came here for a pre employment drug screening. The check in process went smoothly, but an hour…read morelater I was still waiting with only two other patients in the waiting room. I went up to the front desk to ask when I would be seen and I was told that I was next in line. Shortly after 1 hour of waiting I was called back to complete my drug screening. The test itself took no more than 10 minutes. I'm not for sure if it was the time or date that I decided to come in, but this location has long wait times.

Wait times are horrible. First visit quoted 30 min wait. After 1 1/2 hours. Still not called and…read morethey said it would be another 45 min. Got my co-pay refunded and went to Minute clinic. Second visit, same. I will never ever go back.

After 8 days of an URI that caused an all night long dry hacking cough which has equated to me now…read morebeing so exhausted I can hardly eat, so I went here on a Saturday morning for some care and was told by the NP I saw that she doesn't have a DEA license and hence couldn't prescribe what I desperately needed (some cough syrup with coedine). Why on earth would St Lukes staff an urgent care with NP's who don't have a DEA?!?It makes no sense, waste of an $80 copay and no help with my suffering whatsoever.

I brought my 2 year old in today without an appointment because we're visiting from out of town and…read moremy daughter got sick. The lady at the front desk was super rude. She acted like it was crazy I didn't come without an appointment and told me there was no way she can tell how long my wait time would be. She could have said it in a much nicer way. You're dealing with sick people or people bringing in sick people who are vulnerable. I would never come here again. We went to Carenow and were treated much better.

This review is specific to the Leawood 119th location. I don't typically leave reviews, but after…read moretwo separate visits with incorrect diagnoses, I feel compelled to share my experience. Both times I visited, the staff was not helpful, and in both cases I received inaccurate medical assessments. Most recently, I was tested for the flu and told the result was negative. They could not tell me what was wrong and sent me home. I was retested the following day elsewhere because symptoms were getting worse. I went to the ER and was tested again and, in fact, I do have the flu. About a year earlier, I was told I had gout when I did not. The actual issue was an inflamed bunion--an entirely different condition.

We went here for the first time yesterday and had one of the best experiences we've had at a…read moredoctor's office. Our five month old son woke up at 2am with raspy, strained breathing that sounded so scary. We went to urgent care right when they opened, checked in, and were seen within 45 minutes. (There were about five families in front of us that had checked in first, but we got seen before them because we had a baby under a year old that was having breathing problems.) Once they checked his weight, oxygen levels, and heart rate, they sped up the process since it seemed serious. Within minutes there were three wonderful nurses and NPs who were helping us out and wasting no time... They gave him Tylenol for his fever, an oxygen treatment for his breathing, and a steroid for his lungs. There was a night and day difference in his breathing after the breathing treatment. Praise the Lord for modern medicine and treatments like this. It is so scary when your baby is sick and struggling to breathe, and the fact that they immediately took him under their wing was so comforting. They also took the time to educate my husband and I on what the illness was, and how to continue treating it when we got home. (We're first-time parents so this was greatly appreciated.) I'm so thankful that this was our first experience at a children's urgent care...especially during a time that felt so scary and unknown. To the team at Children's Mercy: THANK YOU!!! You are doing tough, tiresome, momentous work--and I'm sure you see what seems like a million kids during cold and flu season--but know that your efforts and kindness are SEEN and SO appreciated. You are doing life-changing, valuable work. It means the world to exhausted, scared parents like us. Thank you.

We have brought our toddler here plenty of times in her short life -- and we have yet to have a…read morepoor experience. The typical urgent care gripes are definitely present... long waits and some less-than-enthused receptionists BUT the care from nurses and doctors has always been 10/10. They don't overprescribe antibiotics. They truly tailor their care to the individual child. We've been impressed and are so grateful to have this option.

Absolutely horrible scheduling system…read more Their app allows you to join a waitlist when appointments are not available, saying that walk-ins are welcome. Worse, i immediately received a follow-up message from CVS instructing me to head to the clinic. We arrived and waited over an hour, only to be told that the clinician was done for the day. Not the clinician's fault at all. She was very kind.... just horrid / insufficient systems. There were appointments available at a nearby CVS, but i bypassed it because i had another script to pick up at this one. Fix your system.... if your waitlist is unreliable, don't offer it up to customers. They are trying to allow for overbooking to account for no-shows..... complete bozos

I got both my COVID and flu shots at the Minute Clinic with Teresa, and she was amazing! I didn't…read moreeven feel a pinch--her hand was so light. She made the whole process easy, and scheduling with her was simple. I would highly recommend everyone to get their shots here at CVS Pharmacy.

I have had such a wonderful experience at this location! All of the doctors & staff have been so…read morehelpful and kind. The level of care here is fantastic! Highly recommend.

Advent Health ruined my life! I no longer trust Dr's because of them. I can't afford the insurance…read morerequired to continue treatment because of what they caused. I can't work because of what they caused. I am being told and treated like I'm crazy because of them! Advent health you owe my family an apology. And you owe it to me to find this person you forced into my life.

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

Came here today for a skin infection. I was expecting a long wait at Urgent Care but luckily came…read morein a perfect time with only one person ahead of me. Seen by the Dr in less than 30 mins. The front desk staff and medical staff who took my vitals were both friendly, prompt and helpful! While my vitals were being checked, the attending physician, Dr. Peterson chimed in as we joked around, she recognized me at the yoga place we both attend. Funny, I didn't recognize her but recognized me. I was so nervous going in but after the initial introduction at the hallway with Dr. Peterson, I felt much more at ease while she treated the infection. She was very thorough, attentive and took great length to explain the aftercare at home and medication for the infection. I highly recommend this Urgent Care in Olathe on 134th Street for the quality care they provide. ~ M. Lightner

I took my son here after a foot injury. Like most of us, the thought of waiting what seemingly…read morefeels like forever at an Urgent Care or ER only to be told everything is fine, take some ibuprofen and rest is reason enough to postpone seeing a doctor for as long as possible. But my son needed to be seen. I called the facility twice and spoke to a delightful woman on the other end who answered my questions and gave me directions. She wasn't pushy or rude despite calling more than once. The interactions with the front desk staff, the nurse (Susan ?), the x-ray tech (Amy?) and the doctor was extremely pleasant. They were patient, kind, and didn't seem to rush or cut corners. Even though the foot wasn't broken and we ended up leaving with an air cast and the rest/ice run down, I felt the appointment was productive and was confident with the diagnosis and recommendations given. Fast forward, we needed a note for school. The original fax didn't go through correctly. I called the next day to ask if they could resend the note. Now, I know they were busy because they put me on hold. Despite this, the receptionist who answered the phone was kind, responsive, and quick to resend the information I needed. Not once did I feel like I was an inconvenience which is rare in the world of medicine. Patience and kindness make such a big difference. Thanks for making what could have been a miserable experience all around, a pleasant one.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.