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    Auto&Boat Service

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    Your Boat Shop

    Your Boat Shop

    3.0
    (6 reviews)

    I hate writing negative reviews, but our experience with Your Boat Shop was so serious and costly…read morethat I feel obligated to share it. We brought them a well maintained boat with no known transmission or drivetrain issues. They replaced our engine mounts but did not perform the alignment in the water afterward. Less than 20 operating hours later, our port transmission failed while we were underway in the middle of Puget Sound with our 3-year-old and newborn baby onboard. What followed was more than $25,000 in damage, repairs, towing, haul-out, inspections, and expert review. Multiple surveyors and marine professionals have since confirmed our findings: the failure was tied to misalignment after the engine mount work. This did not just cost us money. It took away over a year of boating with our family. We tried repeatedly to work with Your Boat Shop and hoped Dirk would take accountability, or at minimum engage in understanding what happened. Instead, Dirk declined to participate in the investigation and ignored our calls. The burden of investigating and repairing the damage fell entirely on us. This was also not an isolated concern. We had referred friends to Your Boat Shop, and their boat was also damaged after work performed there. They ultimately had to have the work corrected by CSR Marine, over $10,000 in damages. Mistakes can happen. What matters is how a business responds when they do. In our case, the response was deeply disappointing. I strongly urge other boat owners not to be fooled by the great reviews or attractive pricing. Based on our experience, I would not recommend Your Boat Shop for engine mount, alignment, shaft, transmission, or other drivetrain-related work. The risk and cost are far too high.

    I hired Your Boat Shop to replace the engine mounts on my motor vessel. Less than 20 operating…read morehours later, my port transmission (w/ 1,000 hours) failed while underway, ultimately resulting in more than $25,000 in repairs. What makes this especially concerning is that before the engine mount replacement, a pre-purchase survey and gearbox oil analysis found no evidence of transmission distress, abnormal wear metals, drivetrain vibration, or shaft-related issues. The transmission failure occurred only after Your Boat Shop performed the mount replacement. Following the failure, Harbor Marine, a ZF-authorized service facility, documented approximately 0.010" of coupling misalignment and found the port shaft seized in the cutlass bearing. An independent SAMS-accredited marine surveyor later documented extensive internal transmission damage and concluded that the transmission-to-shaft coupling was grossly out of alignment following the engine mount replacement (SAMS report attached). The surveyor's opinion was that the failure sequence was precipitated by shaft misalignment after the recent mount replacement. What concerns me most is that this was not the only alignment issue associated with this shop. During my claim investigation, I reviewed documentation from CSR Marine involving another vessel serviced by Your Boat Shop. CSR found significant engine misalignment and concluded that the shafts appeared to have been reinstalled without properly aligning the engines, requiring substantial corrective work--over $10,000. CSR images and cost to repair attached. Equally disappointing was the response after the failure. Your Boat Shop was notified and given the opportunity to participate in determining the root cause but declined to become involved. The burden of investigating the failure fell entirely on me. Although my insurance carrier could not cover the loss because the work predated my policy, they still paid for towing, haul-out, and independent expert inspections needed to determine what happened. A routine engine mount replacement was followed by documented shaft misalignment, a seized cutlass bearing, catastrophic transmission damage, and more than $25,000 in repair costs. Based on my experience, the independent findings, and the shop's unwillingness to participate in the investigation, I have no confidence in the workmanship or accountability demonstrated by Your Boat Shop or Chris Tomlinson Marine Services and would not trust either company with any work on my vessel.

    Haven Boatworks LLC

    Haven Boatworks LLC

    3.0
    (2 reviews)

    I contacted Haven Boatworks 6 months prior to my haulout date. I was in contact with a "systems"…read moremanager. I paid a $3,000 deposit and presented a list of work, that I was assured could be addressed. I have a large sailboat and stressed the need for scaffolding, which I was assured would not be a problem. The scaffolding used, referred to as pyramid scaffolding, took almost 5 days to put in place. I was told by this systems manager, that metal scaffolding, which I have used for every haulout for the last 18 years, doesn't work because it cannot be curved around the boat, which is not true. Expensive to erect, too close to the boat in some places, and too far from the boat in others, was a disastrous nightmare for the entire time I was on the hard. Towards the end of the first week, with no progress toward the major projects started, as I only had 30 days available, I ask for a short meeting with this systems manager. He assured me that all the work could be completed. As my anxiety grew, I was given workers for a few of the minor issues. The days passed, and I began to realize I needed to concentrate on simply getting the boat back in the water in sufficient condition to return home. None of the major projects were addressed; only more excuses as to why they could not be completed before launch. Presently I am looking for local companies to help with the (mess) that I sailed home with. Right at $3,000 for haulout / in, and moorage on port property went to the PT Port, along with a significant invoice from Haven, and a long list of headaches yet to be completed, is the way I left PT. During my stay on the hard I talked to other boat owners that had similar experiences with Haven. I STRONGLY recommend not considering Haven Boatworks for any maintenance repair.

    Conjure in your mind the image of a boat shop and you'll actually see Haven Boatworks. Their…read morewooden structure optimizes a traditional boat shop in aspect, culture and talent. Haven Boatworks is co-owned by Stephen Gale and Julia Maynard. Individually, they are world renowned maritime experts, together they're a first-class team. Truly, Haven's talented workers make the organization so compelling. Stephen and Julia have assembled an expert team of shipwrights and finishers dedicated to their craft. Their passion and skill is exemplified in their quality of work. If you need any work done to your boat, look up Haven Boatworks. You won't be disappointed.

    Auto&Boat Service - autorepair - Updated August 2026

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