I highly recommend Ladds! I called a few different companies and Ladds gave me the best price, had…read morea driver there in 20 mins, and the driver was extremely nice and helpful. 10/10 experience! PS. The driver Juan was amazing and if the bosses see this, give that man a raise!

Bashar and Brandon were so awesome and helpful when I had to have my car towed! They were friendly,…read moreefficient and professional. This is a wonderful local business that is also very reasonably priced, too. I can't recommend Ladd's enough and I'm grateful Ladd's is there for me when I need them!

I can't say enough good things about 831 Towing. I was completely stressed after locking myself out…read moreof my car, and they turned a bad situation into such a positive experience. From the moment I called, they were professional, kind, and incredibly fast to respond. What really stood out was how understanding and compassionate they were about my situation. They went out of their way to give me a discount on the lockout service, which helped me more than they probably realize. It's rare to find a company that genuinely cares about people instead of just making a quick buck. The technician was friendly, efficient, and had my car unlocked in no time without any damage at all. Excellent customer service, fair pricing, and truly good people. If you ever need towing or lockout help, I highly recommend 831 Towing. They earned a lifelong customer today!

Lee was great ! Showed up quick - on time ! Took extra mile , chatted with me ! Lee thank you for…read moreyour service ! I highly recommend this business!

A couple months ago my husband's full size 4x4 truck broke down right near Redwood Estates on his…read moreway home from work. I called Justin at Mountain Valley Towing and asked if he would go over the hill. He said "no problem" and headed over during afternoon traffic. He got there quickly and was very reasonably priced as well as friendly. . . . Today, his truck broke down at Lexington Reservoir. I called Justin right away, he is on his way now. Fast, friendly, affordable. Thank you!

DO NOT USE THIS BUSINESS. They are a total ripoff. They do everything possible to delay your…read moreability to pick up your car. They refused to take my credit card after my son lost his temper, they kicked us out of the office. When we came back the next day, they charged us 3 days of storage after having the car for under 36 hours. If your car gets there at 11.59pm, they charge you for that calendar day. They are rude and insulting on the phone because they know they have you by the short hairs. If you are in an accident, DO NOT let the police call you a tow because they will call this grifter company. Call AAA or anyone else if you can. Also, this operation is owned by the same people who own "lifesaver tow" in Felton so do not use them either. They have a contract with the local police who should be ashamed of themselves for elevating these thieves into a position of power over people who are already dealing with a bad situation.

Damaged the car! Our…read morecar was towed because, despite the registration being paid, we haven't received the tags, all of which can be verified by the DMV website. So, a $265 ticket to be disputed. Thanks Meter Maid Jessica Goode! Enter Autocare "Lifesaver" Towing, with it's lucrative and exclusive partnership with the Santa Cruz Police Department. Our gripe with "Lifesaver" is this: They're beyond rude on the phone. They have rules in place that make it extremely difficult to release your car: "Lifesaver" can't release the car to anyone but the registered owner (their own rule; this is not the law). In our case the registered owner is out of town. So "Lifesaver" here says, rudely, we will send you an Absentee Authorization that the registered owner must get notarized. Oh, and it's $150/night for every day you don't pick it up. Oh, and YOU MUST MAIL THE NOTARIZED FORM VIA SNAIL MAIL BEFORE WE WILL ALLOW A DIFFERENT PERSON TO PICK UP THE CAR. Oh, and we will wait until the end of the day to send you the form to be notarized so that's another $150 for us. Also, $150/night for the days it takes for the mail to get to us and for us to bother opening it. "Lifesaver" doesn't have a fax machine. "Lifesaver" doesn't use e-signatures. One can only conclude that "Lifesaver" finds snail mail to be far more lucrative. Thanks "Lifesaver." You're super duper! "Lifesaver" will hold on to your car with every little trick in the book, and on Day 3, they begin preparing Lien paperwork, which will add another $250, just in case you don't pick up the car and pay their usury within 30 days. Here, they depart from their normally slo-mo, old-timey snail mail ways, and get right to it. Incidentally, the owner, operating in Watsonville and Santa Cruz, California, is Kelvin Ramer. He serves as the President of KJRB Inc., the parent company of Auto Care Lifesaver Towing . His wife, Janette Ramer, is the Chief Financial Officer of the company. If they're rich, and I suspect they are, they've gotten there by grifting every dime they can out of honest hardworking people. I'm putting this here because when I asked the person I spoke to at "Lifesaver," who owned the company, his response was, "He doesn't like us to give out that information." Yeah, I'll bet he doesn't. Additionally, Kelvin Ramer is known in the monster truck community as a driver and sponsor. Auto Care Towing sponsors the Living the Dream Race Team trucks . We will be filing a consumer complaint with the Santa Cruz District Attorney as anyone else reading this who's had similar issues should. This is, as I said, a shameful business run by grifters. If the DMV is slow renewing your registration, CSO Jessica Goode of Santa Cruz as well as Mr. and Mrs. Ramer figure you might as well be a criminal. Thanks guys. Keep Making America Great!

Raul was amazing--he really pulled through. We had an…read moreemergency on Friday around 5 PM (rush hour), and our electric car completely died while stopped on train tracks. It was a stressful and unsafe situation with traffic building quickly. I called and explained everything. Even though he was busy, he made it work and came through for us. He acted fast, handled the situation professionally, and went above and beyond to get the car safely off the tracks and delivered. Given how limited towing options can be in East Oakland and surrounding residential areas, having someone reliable like Raul makes a huge difference. I highly recommend his service

Flat bed tow across the bridge, made it to the body shop on a Friday afternoon. Great jobread more

My motorcycle broke down on what couldn't have been a worse possible day and so I pulled out my…read more"trusty" AAA card and proceeded with that circus of automation and tail chasing until I could get on the phone with a "real person" who apparently just reads everything from a script. Nevertheless, I continued with the call against my better judgement. when they told me estimated time was 2.5 hours and I proceeded to ask if there was any way to get a better idea(like maybe calling the tow company and just asking?) they just continued to regurgitate the same scripted information... waste of time... so I thought screw it. I looked online and the closest tow company was Dogherras. It was after office hours for them but I tried my luck anyways. A gentleman answered the phone, quoted me the cost of recovery and told me he could be there in about 30 mins. PERFECT, LETS ROLL! He actually showed up in about 15 mins, was very friendly, loaded up my bike and we headed on down the road. I would highly recommend Dogherras towing to anybody in the Santa Cruz area that needs a recovery. Friendly, professional, and reasonably priced.

Our car got stolen; We're a poor family. These are the two main points of this story…read more Our car was stolen and subsequently recovered by the police who (unfortunately) chose Dogherras' to tow it to their yard. Dogherras' called us and left a message, which we got and returned the following morning. In the phone call, they explained that since we did not get back to them the same day, they were charging us $440 for the towing and the stay at their yard! $440 is a lot of money for a simple tow and one night in a yard. We did not have the money to pay this, and explained that. We asked if there were any ways to mitigate the payment or to spread it out, and were told no. We were told to "take responsibility for our car", as if we had some responsibility in it getting stolen. He claimed he was "a businessman", and needed to make a living (if his business is so bad that $440 will make or break his finances, then that is not my problem). He then said there was nothing he could do for us, but that he would happily sell it for scrap if we took too long. Also, the payments increase every day that our car remains there until he does! So, we, like others, have fallen into the trap made only to take advantage of and extort money from poor people in a bind. We were forced to pay the charge (and not pay the family bills). I have no idea how towing the car from Portola to 17th, then storing it for one night equals $440. Even in their pricing list in the shop showed it would not have been that much. Still, they were unwavering, so we paid and left. So after dealing with having our car stolen once, it's been stolen twice. The first by some loser vagrant who wanted a joy ride, the second by a heartless "businessman" who needs money so badly he's willing to hold our family car hostage in his barbed-wire security lot until we find a way to come up with the money. STEER CLEAR OF THIS BUSINESS! I am not the first reviewer to make claims like this, and I doubt I will be the last. It's a real shame that our police do business with these people.

dead vehicle battery at my home. Tow truck arrived…read moreimmediately. Jose was the best...fast friendly service. he spent plenty of time answering all of my questions and giving advice. He jumped my vehicle and I was able to drive to Goodyear to have a new battery ordered and installed. Back on the road in a few hours. Would have been sooner and o'Reilly would have sold and installed, but it was an unusual type requiring special order and parts to install. I have no auto club membership. i now feel comfortable having the name of a tow service I can call.

My car got towed while visiting my active duty military sister. (I haven't seen her in over a…read moreyear). We left my car in the parking lot too long as we took her car to get lunch. Came back and it was gone! The owners were very respectful and everyone was helpful when locating my car. Thanks again!

Very happy with the experience I had. I waited for them and the tow truck driver, Butch, called me…read morewhen he arrived. Butch, was very personable and made my bad day a great one with the laughs he provoked. I use their services thru my company... and I have not been disappointed, ever. I've had to unfortunately call them three different times. A few times for keys locked in the truck, which was fixed quickly by them. This last time was for a flat tire that needed to be replaced and the truck driver got it on the flat bed with no damage, and drove me to the tire shop. The timing of the wait was almost exactly as the dispatcher said and the experience was wonderful considering the circumstances. Thanks Speed of light! ...and Butch for the laughs

I'm upset. Really upset…read more These guys at Speed of Light got a call from some self righteous rent-a-cop and towed my car out of guest parking in the middle of the night. Good for them. Speed of Light. As in quick, as in gone before anyone could catch them in the act. They tow cars before the sun comes up. Like, in a hurry. As in, carelessly. Oh yeah, nobody is in the office on weekends so us poor suckers can't even get our cars after they are towed. Speed of growing grass is more like it. Thankfully, they do come out to open the gate and take your money... but that comes at a price too - $90.00 for a gate fee. really? Add $35 for filling out a form saying you did it? You can snatch a car at any hour, but you can't know that someone will want it back? Nice business plan. Thanks for EFFING UP MY CAR speedy. How come there is a foot print on my engine compartment and a crack in the tail light right next to it? How come your grubby equipment rubbed off on my new paint? I wasn't the only one who had the unpleasant experience to meet these nice folks. They got my friend's car as well. an Audi a4 - nice car -4 wheel drive - hard to lift up and roll away.... but guess what? It seems towing all wheel drive cars are no problem for them, they have really big strong powerful trucks that just drag them out on the street with no effort at all. Who cares if the wheels were locked up and left a skid almost 30 feet into the street. The driver was on a mission and had to get his job done. Kudos to him. I hope he gets a raise for speedy work. Did you notice the bumper scraping along the ground as you loaded it on your big truck? Oh yeah, it was dark out and you were working at the Speed of Light. I'm sure these guys were just doing their jobs as they were supposed to, but really? Why don't you stick to helping granny change her flat tire. Thanks for making an unpleasant experience out of my day off.

Express Towing provided exceptional service, and Mohammad truly went above and beyond. He arrived…read morewithin 15 minutes and took extraordinary care of our vehicle from start to finish. What impressed us most was what happened when we arrived at the tire shop. Mohammad was concerned that unloading the vehicle with the flat tire could potentially damage the rim. Rather than simply dropping off the car and leaving, he pulled out his own jack and lifted the vehicle while it was still on the tow truck bed, creating enough space for the tire shop mechanic to add air to the tire before the vehicle was unloaded. That level of attention, initiative, and genuine concern for a customer's vehicle is well above and beyond ordinary service. Mohammad could easily have considered his job finished once we reached the tire shop, but instead, he took the extra time to make sure our vehicle was handled safely and our rim was protected. We are incredibly grateful for Mohammad's professionalism and special care. Express Towing is fortunate to have him. Five stars without hesitation and highly recommended!

Xpress Towing showed up promptly to jump-start the battery for my 2008 Prius. Attendant solved a…read moreproblem during the process and got me back on the road. Friendly service.