Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

JONES AUTO CARE has gained our trust and business. They were always easy to contact, answered all…read morequestions, set my appt and completed all work as promised in a timely manner. They have an amazing system that allows for digital and visual car maintenence that anyone can understand. We appreciated the explanation of all prices and options. These are the most pleasant mechanics I've ever worked with. And best of all they have warranties to cover their work so if we ever need to we get to visit them again.

Out son was driving my wife's car back to college and it suddenly started losing oil after…read moreseemingly hitting a rock. Being Sunday afternoon, finding a tow in rural Md was challenging but we did & had the cat towed to Jones. Ralph was excellent on the phone the et fay and we had the car fixed & paid for (VERY reasonable) within a couple days.

Valvoline Instant Oil Change is seriously the most headache free, easy oil change experience ever…read more Whether you get there and there is a line or not, you can always expect fast service and to be in-and-out in a timely fashion. While the workers are always trying to sell you on other products, they are kind and just doing their jobs! I have only ever been for an oil change, and its always perfect. The price is pretty comparable to going to a full-szie car place or dealership, especially for how quick the service is.

I was hesitant to come back because the last time I was here, my engine light threw a…read morelow‑oil‑pressure code. My trusted shop found the problem -- a faulty Valvoline oil filter. Once they replaced it, the code never came back. I took the risk and watched everything closely this visit. They didn't check my headlights, rear lights, turn signals, or tire pressure. When they replaced the oil filter, they only hand‑tightened it instead of using the proper tool. I asked if it was tightened correctly, they said yes, but I don't believe them. A hand‑tightened filter can loosen from engine vibration. It needs to be tightened with a tool. Poor service and no attention to detail.

Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

G2 Auto was amazing to work with. I needed my 2004 Astro van to be MD safety inspected. I was able…read moreto get my vehicle in and out within a very respectable time frame. They were very friendly and clear about what was needed. The estimate they gave me was what I paid. They even worked with another shop to get the vehicle's safety inspection on my behalf. For me, this was a one-stop shop! Communication throughout the process was spectacular. This was one of the best & easiest experiences with an established garage. I definitely recommend using them. I will use them again.

G2 is a new business that is on the right path to success with the winning combination of…read moreoutstanding customer service, mechanical know how and honest pricing! I needed immediate attention to repair a hanging exhaust pipe. Instead of trying to push an expensive repair job that I wasn't ready to fund, Greg Jr. was very honest and clamped the pipe for a quick fix. He told me that the fix would last a few months until I'm ready to do the more permanent fix. Not only did he address my exhaust issue, but he changed my oil and resolved a fuse problem. I was in by 10:00 and out by 11:30. The bill, to my disbelief, was $87. I told Greg Jr. that he has a new customer.

Fast service and no hassle. Friendly employees and a coupon were a bonus for sure. 2nd time here.read more

I've been a customer of the Jiffy Lube in Westminster for years, but they've gone so far downhill…read moreover the past 2 years or so that after my last experience I vowed I was done with them. I was happy to see this Valvoline open up just down the street from them and figured I'd give them a try. We pulled up and literally all bays were open, so no wait whatsoever - sweet! You stay in the car while they change your oil, and they ask you the standard questions about whether your wipers are working well, whether you want them to replace your cabin or engine air filters, etc., while checking your lights and tire pressure as well. In the end the cost for just an oil change (oil and oil filter) was just over $100 - ouch! I was hoping they would be a bit cheaper than Jiffy Lube, at least initially, but to me this is a price that will have me just changing my own oil next time it's due; 5q of 0W-16 oil is about $25 and the oil filter is about $10, so for $35-$40 dollars it's a no-brainer. I also noticed that the 'next oil change' sticker was set to 3,000 miles beyond my current odometer reading, which is 100% incorrect. The proper recommended spacing for oil changes with my 2023 Toyota Corolla is 10,000 miles, so either they can't be bothered to check and see what the correct, manufacturer recommendation is for oil changes on various vehicles or they're just intentionally misleading people. Not a good feeling. Overall they're quick and pleasant, so if you don't mind paying a ton of overhead for a task you can pretty easily do yourself, if nothing else they're a step WAY above the Jiffy Lube.

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!

I had my vehicle inspected. I called and received an appointment…read more I was able to drop the vehicle off prior during normal business hours. The folks in the office are beyond professional and down to earth. It took two and the vehicle failed for a signal bulb and rotors. I was able to take it back to my mechanic whom sent me to this location and get the repairs done. After getting the repairs taken care I took my vehicle back and without any additional cost it was reinspected and passed. It cost $110 and that covers the vehicle for 30 days and reinspection.

I have been a customer there for 10 plus years with no problems. Last week I took my 2019 Colorado…read morein for service. When I picked it up I saw that the left side mirror was broken and the left front door pilar was mashed in with some paint chips still in the damaged area. Brian took photos and said he would talk to the person who worked on it. He called and said that no one there had any knowledge of damage being done to the vehicle but admitted that it was fine when I left it. Something was either dropped or fell on my vehicle to cause that damage. If they would have been Honest and Ethical they would have just said there was an accident with your vehicle but we will make it right but instead lied to me about. A 10 plus year customer and they elected to say F off. Never again.

I cannot tell you how happy I am about going to this place. I stopped in at 7pm on a Wednesday and…read morewas out by 7:30. They had my tire in stock. They changed it for a very reasonable price. I didn't get talked down to. I was sure I'd have to take several hours off of work and I didn't. Incredible. Compare this to the last time I got tires when I was in New Jersey where I had to go two days in a row and waste 2+ hours each time on a weekday because they didn't have my size tires in stock. And I paid a lot more for them and didn't have the option to get used tires, either. Compared to that, this has been a breeze.

I had a flat after hitting a curb and brought my car to this shop for a replacement tire. The car…read morehad been driving completely fine on the spare beforehand. Immediately after the new tire was installed, it began making a pronounced thumping noise. I called early the next morning to explain what had happened and told them I would be bringing the car back later that day. They asked for my phone number to confirm that I had been in the shop. I drove just over a mile back to the shop at no more than 20-25 mph, and the noise remained severe and noticeably worsened over that short distance. By the time I arrived, there was also a loud clanking noise coming from the new wheel when braking. I arrived around 4:00 p.m. and, because the noise had become a serious safety concern, called again as soon as I entered the line. I was told to simply wait and that they would take care of me. There were several cars ahead of me and no parking area to wait in, so I remained in a line extending into the road. Once I finally got into the shop, I waited over 90 minutes with very little communication other than somebody telling me to shut off my engine. I had to explain the situation to three separate employees, none of whom seemed to have the information I had already provided by phone. The woman I had spoken with earlier didn't come out to acknowledge our conversation until after the car had already been worked on, and then said she hadn't known I was there, despite my having called and been told to wait when I arrived. I specifically requested that they inspect the wheel, studs, and brake components for damage, rather than simply retightening the lug nuts. I was also specifically told that, once the tire work was complete, I should pull the car forward so that a second employee could perform a visual inspection for damage. That's not what happened. I personally watched the first technician remove and retighten the lug nuts, but I did not see him perform the requested damage inspection. When I pulled the car forward as instructed, the second employee did not perform the visual inspection I had been told would happen. Instead, he simply asked the first technician whether everything was okay. The first technician gave a thumbs-up, and they sent me on my way. The actual problem was eventually confirmed: the wheel had been installed loose. Multiple employees also initially asked where I had gotten the work done before addressing the actual problem, even though the tire had been installed at their shop the previous day. The car was eventually fixed, but the overall experience was extremely concerning. A wheel installed by this shop was loose enough to cause severe thumping and eventually clanking while braking, and the problem became significantly worse within roughly a mile. I returned specifically because I was concerned the vehicle was unsafe, yet I waited more than 90 minutes, repeatedly explained the same issue, and was told that a second employee would independently inspect the area for damage when that inspection did not actually happen. I'd think very carefully before trusting this shop with tire or wheel work.