Brian Kane was a pleasure to work with. Lisa in finance also fabulous…read more Would not hesitate to recommended this dealership. Find Brian.

Harry Lalchandani was the salesperson that helped me decide what car was best for me and we were…read moreable to negotiate a mutually agreeable price. He let me drive the Crosstrek Hybrid and was very patient and helped me to understand the technology which was new to me. He made me feel welcome to come back at anytime if I had more questions . Kyle Ricci was available when Harry wasn't working the day I actually picked up my car. Kyle and Harry were a good team and covered for each other and communicated about our needs. I wanted to have my son's name on the title. Lisa Rivas , the Business Manager explained everything to us and was helpful explaining the advantages of getting an extended warranty. I would highly recommend the Balise Subaru in Hadley to anyone looking at a car.

I went to the shop with my own parts I bought and they used old parts to fix my truck and kept my…read morenew ones my brakes need to be change 4 months after seeing them

Do not buy tires here. I had to go back twice and the tire I bought is flat again today! They are…read morerude to people and very unprofessional. Not enough words can say how sad and unhappy I am.

Once the sale was made, and I went home to wait for my insurance to be switched over, I didn't hear…read moreback from anyone at this dealership for two weeks. I was driving around with a vehicle that wasn't registered for well over seven days. My insurance reached out to them with no answer. I reached out to them three times only be told I will call you right back and no one ever called me back. The sales person who initially helped me was gone due to a family emergency is what I am told. However, no one else from the dealership bothered to step up for him and finish his sale for me. Who knows how many other people were overlooked while he was absent. When asked how they could correct this issue I simply said that you've wasted my time and shown me no respect. How do you give that back? They had no response I do not suggest shopping here.

I really enjoyed my first visit to Country Nissan. Great service and parts team. Answered all my…read morequestions and checked all my boxes on first oil change and tire rotation. Highly recommend them! Not sure why there are poor reviews as I thought the service and parts team was sharp, courteous and accommodating to me and I have high expectations as a car enthusiast. I've experienced some poor Nissan dealerships and this certainly was a great experience

The entire experience was amazing for me. It started with an inquiry online regarding a vehicle. I…read moresp w/ Daewood (sales person) to setup a day to visit the store. On that day Mo introduced me to Dave K. We went on a test drive and I submitted all my information to Dave. Dave introduced me to Ricardo A and he worked feverishly crunching numbers and making everything possible for me. After finalizing the sell, Ricardo introduced me to the Sam (manger) and my photo was taken with my dream car. I live in CT but this dealership will always be my favorite place to do business. Because of the TEAMWORK & knowledge of the staff at MBSpringfield, I am a proud owner of a 2025 Mercedes.

Mercedes-Benz of Springfield have the worst service department I have ever encountered, I have a…read more2005 Mercedes-Benz S500, I took it there four times for service, they overcharge you they price gouge, you supposed to listen to everything they tell you but they don't want to listen to nothing you have to say, the service department treat like was a bum off the street. I always get wrong parts, and a break things while they trying to figure out what's the problem is. They play favorites with their customers. They Rob the one who they know they can get away with, I'll never go back there, I turned that whole company over to God almighty to let him judge them. It's not even worth a star.

Just purchased a ca for my daughter here. Great experience, Bill and Jacob were very helpful and I…read morefelt like we got a good deal. Thanks guys

I had a very good experience buying my truck from Bill and Jacob. No sales pressure. I originally…read morehad decided not to buy it because it was an expensive purchase and only a 60 day warranty. Bill called me an agreed to add a 14,500 mile bumper to bumper warranty at no extra charge and that changed my mind. There was only one key fob with it and Jacob agreed to supply a second one and have it programmed. It had to be ordered and he was diligent about keeping me updated and when he received it, set up a date for it to be programmed and for me to pick it up. I have only good things to say about WS Auto Sales. I would definitely buy from them again.

This is the WORST dealership . All scammers. Servicer manager was very rude after the engine light…read morewent off in my car week later of buying a new car. Found out the car they used cheap after market parts . Management blamed me for the issue. Scared to even get a oil change with them due to them possibly intentionally damaging my car out of spite.

The customer service is unspeakably horrendous. Brought my Kia in to have a part fixed, it's broken…read morethree times now and luckily under warranty. But the customer service during my exchanges has been very very disrespectful. Gary, the manager has no skills whatsoever and treats people very poorly. He came barreling out of his office at me telling me that I'm over using the part. It's like telling someone they're using their gearshift too much or their brake too much.... They sent me home with a broken part last time right out of the lot that I didn't realize was still broken. I returned and it still does not seem like it's 100% right but management disagrees... Horrible horrible horrible service. Stay away!!

Ive been here twice now. My mom leases her Lexis and this is where we do our business. Staff is…read morealways friendly, we usually end up coming towards the end of the month which is the busy time so a little waiting is expected. Each time they did all the paper as fast as they could and we did everything in one day. This time we went with the RX350. We worked with Karan and Walter in sales and Al in finance. All very professional and helpful. I have no complaints doing business here and look forward to returning at the end of the lease. Thanks

I had made an appointment to see a car and I was driving there from 200 miles away, halfway into my…read moredrive they called to tell me the car sold earlier that morning so now I'm out 100 miles worth of fuel. If you are coming from a distance don't bother with this dealer, there is no guarantee they will have the car when you get there.

I bought a car from them last year and as soon as I brought it home, I couldn't use it, and it was…read morea hybrid at that Stayed in contact They were helpful with helping me with my keys and getting in my car. As soon as I wrote a review stating they sold me a fucked up car, I got a text from the guy who sold me the car arguing with me over my review, telling me I'm wrong for how I service was the fact they sold me a car they should've known was messed up and had a bad alternator as it's a shop so they knew they sold me a hybrid car that was fucked up and I spent hundreds trying to fix it until I sold it. I don't recommend this place. They're very unprofessional and will surely take advantage. I had to go back like three or four times because they're unprofessional with the paperwork they messed up and I had to go which was an hour and a half drive and sold me a car with all four cracked driving home hour and a half away a tire could've popped and I could've died. I will forever tell people never to buy a car from that was $5400 wasted on a car I spent just as much money on trying to figure out the issue that they as a garage should've had fixed before selling me the car but instead told me they had the car checked and everything was fine and it went through admissions, their liars and scammers. No stars.

From the owner: Need Help with your car? Trying not to waste money on your vehicle? Your car broke and bills are…read moreadding up? You are at the right place! We got you buddy. I don’t want to spend money on my car neither. Call us at 9472016403, Save money and time on parts and labour. Fairest prices around. Guaranteed Work.

Just bought a 32k car in cash and they registered the car with the last name misspelt on the…read moreregistration. After not hearing anything from them for over a week, I had to call them for the salesperson Ryan to tell me that its now my problem with the registry. So, because the person in THEIR office misspelt it in the first place, now I have to make an appointment with the CT registry, take time off from work, and go deal with someone else's typo. Awesome. 0/0 recommend - can't do zero stars or I would have.

We needed the car inspected and my wife called Bertera Chevrolet and was told 9-11am & 1-3pm…read more I showed up @ 12:55 and was told "sorry, the tech wouldn't be back from lunch until 1:30 as he had to work a longer morning shift...? That's fair but when I showed back up @1:32 there were 2 others waiting at the service desk to get their cars inspected. OK whatever.. But now they couldn't locate the tech and the service manager was trying to get an "ETA" from him. What a complete S*-#T Show. I should have read the reviews which now reaffirms my visit/experience that this place deserves the 1 star most give it. Do yourself a favor and bypass this place If tine is valuable to you.