I traded my car in for a truck but before I did I test drove it of course and it was shifting perfectly and now 2 days after signing the papers there is oil all over the exhaust causing a cloud of smoke when I'm going down the road and the transmission is acting up shifting really hard or sometimes not wanting to shift at all and lastly the rear differential is leaking , well anyway would highly recommend not doing any business with them read more

The people are nice when selling th.e car to you. But once you buy it and have problems with car theybureat you like shit. When I was buying my car I noticed the coolant level was down. when I was purchasing the car they wanted to sell me an extension warranty. I said I didn't want it and I went in to sign papers I noticed that the warranty was on the total sale I said I didn't want this. the guys excuse oh sorry we must have missed understood you or didn't hear you which is b******* they knew what they were doing their crooks. I went ahead got the warranty anyways my car after the first few days was leaking. I looked in there and I was pretty sure the water pump was bad which it was it took it in to get repaired. The guy that did the work at the automotive place was very professional and got authorization from the warranty company to repair. I was going to take it to the auto credit but the salesman said are service guy is on vacation for the week so that's why I went to a different place. Then they were mad at me and said that the guy never got authorization which he did and he sent an email to the guy at auto credit that said there was not any email saying that it was authorized. so basically he was saying that the mechanic fixing the car was lying I had the mechanic call auto credit and talk to them and the guy ended up did finding the email showing that it was authorized. The mechanic that fixed my car I called in and asked if he ended up talk to him he said yeah wow what a dick he was. so all I'm saying do not do business with these guys they put on a show and they're nothing but crooks. read more

Best experience ever easy transaction quality cars honest, upfront salesman with integrity

now three months later, the front right drive shaft is bad. that's 1.8k to fix. i hope you guys really get fucked so hard one day, i wish the worst on everyone in this building. you guys literally have run me into so much DEBT and so little trust for anyone. FUCK EVERYONE HERE. SERIOUSLY, makes me want to get a lawyer. I'm 21 years old and this was my first big girl car. and i'm now DOWN 10 THOUSAND DOLLARS OF MY HARD EARNED MONEY. i cry everyday. thank you. seriously, you guys ruined my life. read more

I bought a car from them back in December of 23 not even a month later the power steering pump blew and also had a massive oil leak. The car sat at their shop for two months not being fixed until I called and got into a yelling match with their management. After the pump blew a 2nd time I called to have them fix it again and it sat for another two weeks before I had enough and traded it in for a different car at a different credit sales location. After sitting for another two weeks waiting to get the call saying it was done so I could get my stuff out of it they decided to send it to auction and not call me to my possessions out of it. So now I don't have any of my work clothes or my $500 radio and their sales team is full of rude and inconsiderate people. After being sworn at by their sales person, I have decided to never go to that store ever again. I would highly recommend going to the Hayden location read more

Horrible customer service. Service manager is very rude. Our car has a warranty and they only fixed part of the problem but we got it back with more problems. GM hung up on my husband. Wouldn't recommend this place to anyone. read more

Do not go here to purchase a vehicle. We are having issues with our purchase and this business has been nothing but shady and slimy. Just avoid the headache and irritation, go elsewhere. read more

I bought a car not even 24 hours ago. The crankshaft position sensor is going out and they cleared the check engine code. It came back on today and they are refusing to help fix this problem. Let alone want to tell me when I walk into the store and say I haven't even had the car for 24 hours that I needed to calm down and they want to sell me a piece of shit car that doesn't run because it has died seven times on the way from Walmart to auto credit in Post Falls. Tell me how that's a reliable car auto credit can go fuck themselves for all I care. read more

Sold us a lemon! Told us it had a clear car fax turned out it was in 2 major accidents and had all kinds of troubles. Had it for only 3 months and lost almost 4 thousand on the trade in! read more

Bought my car have made 2 payments on it and brought it in under warranty to get it fixed the man who sold it too me said it used to be his sons that he took care of it and it was in great condition I dropped it off on a Monday they had to fix the alinement and then fix a leak just excuse after excuse. It is now a Monday after I dropped it off I let them know I am moving and need my car but hey guess what my car I drove in to get fixed can't even drive because they took apart my car didn't order the part like they said they did and now what to do because I'm moving in the morning they can't even put my car back together for it to drive. They only have one man in there shop working but that man and many others assured me it would get done on time and now nothing. Still making payments on a car I can't even dive or have and they can't put it back together with out the part they didn't order so I'm screwed because of them read more

My fiance got a Yukon on 10/28/2018! All kinds of problems. Took for repairs going on 5 times in less than 30 days! She has yet to drive because of it being not safe! The manager Anthony is a jerk and talks down to women!! She wants to return the vehicle, but Anthony's answer is " We cannot return & as he sees it that they have been repairing the Yukon for free!" There's a 6 month Service Warranty!!! He should not manage anything!! A real Jerk!! We are now looking into legal remedies if need to do so, and speak to his boss asap!!! What BS!! I do not recommend this place at all!!! read more

The service I got from Trevor was A1. He was very helpful, and the finance department went out of their way to help me get financing. My only problem is they make all of these promises of referral bonuses if you bring your friends in. I took my friend in, and she bought a car. They promised me a bonus in a few days. About six weeks later, after numerous phone calls, I got half of what they promised. They treat you like your special until you buy your car. After that, they treat you like crap!! read more

I bought a car from them and I work from home so I barely drive. Within three months I have put over a $1,000 in the car and I am done. If one more thing goes wrong I am taking it back and never making another payment. People like me are so desperate for transportation we go to places like this without any other options. It is ridiculous they can sell cars like this without any consequences. I will not do it ever again. read more

I am in the market for a truck, and after driving through the lot, I saw a truck I liked. I contacted Auto Credit Sales, asking the price and mileage, and got the typical "come down and talk to a salesman" routine. I made an appointment and showed up, and when I told the guy what was interested in, he said "that truck has been sold for quite a while" it's getting some work done for delivery. They could have told me this yesterday on the phone! I changed my schedule around to meet them, and I was outright lied to by a scumbag car dealership! I came home and looked this business up, and found many negative stories, and only 1 good experience! Do yourself a favor and stay away from this place! read more

I had a excellent experience and Tom Hunter was a excellent car salesman I wouldn't of been able to do it without him.

I purchased a $7,000.00 car there, engine blew up after making only one payment. their website says their experienced staff of four mechanics look over each vehicle before it is offered for sale. but when contacted them, they do not employ mechanics at all. they told me i had to pay estimated repair bill of $4500. because they only made a $300 profit on my car! run away from this dealership. After three weeks of negotiations I agreed to pay for half of the engine repair costs. $1500. Several days later, on May 20th, they contacted me and said I would have to come up with another $500. Because the estimate they gave me was the wrong one. I spoke with "Neil" who told me he was specifically hired to repair the bad image consumers had of this company. He assured me that if I agreed to pay the additional $500, it would be taken care of as son as possible. I called him back the next day and agreed. He assured me and said the engine was already out of the car, and would be delivered to Medical Lake Machine shop the very next day. The 13th of May, III called the machine shop in Medical Lake today, May 25th, two full weeks after it was promised to be delivered, and they informed me it had just arrived that day! I have been lied to be each and every employee of this company, each and every time I spoke to anyone there. Run away from this company unless you are willing to spend $6500 for a car that will last five weeks! read more

I would have to say out of all the car dealerships around here this has to be the best and friendliest. Mike D worked hard on getting us into a vehicle that we liked. He was not pushy and took time to make sure we were happy driving off in our new ride. I would definitely recommend auto credit sales to my friends. read more

While they may have some negative reviews elsewhere online, my husband and I did not have a problem. Some of the salesmen look like typical shady car salesmen, so I would be careful nonetheless. However, the guy we worked with was great. He was younger and was very patient and helpful with all Of my very specific requirements for the vehicle I wanted. Over a month later and I haven't had any issues with the vehicle and my minor concern with a noise coming from the break pedal was immediately addressed and taken care of prior to purchase. read more

Love love love the service I got at the Post Falls Auto Credit Sales. My salesman Jeff was more than helpful when I was purchasing my car. He was available at all times to answer any questions and by keeping me updated on my sale. Will 100% be coming back to work with Jeff when we're ready for our next rig!! read more

Had a wonderful experience buying a truck with my son from Trevor. He was easy to work with and got the deal we wanted. We had a small issue, but their service dept looked into it and made it right. I will go back when it's time for another family member to upgrade a vehicle. read more

I bought a car here. The car was dirty with trash still in it. Had to pay for the oil change. Had to replace the air filter, starter, and battery all as soon as I got the car! I was also unethically sold the car with a serious open recall that wasn't fixed! I'm not impressed read more

Please don't make the same mistake we did this place is dishonest they will butter you up on the sales floor but once you walk out you are on your own we bought our car last year and we have had so many problems with it since then and they won't work with us and yes we did buy insurance from them with no help from them they won't own up to anything. read more

I have been meaning to get around to doing a review for the not so nice guys at Auto credit sales. Sometimes I feel like being nice and letting things slide but a friend of mine who is having nothing but problems with her recently purchased car told me where she bought it and it triggered my memory. I was searching for a dealership to buy a little transportation car for going to and from work and I had visited Auto Credit Sales and thankfully dodged a bullet when after much pressure decided not to buy an over priced old Corolla that would have been financed at upwards of 18% interested. I had 850 down and rather than being flexible like they advertise they pressured me and would not budge. Since I was only working part-time and I felt like I had escaped the Lions den upon leaving I chose a better more practical option less than a few miles away. Please see my other reviews for the details and I hope this helps others to have a better buying experience. read more

I Think I know now why a lot of people go to a car manufactures dealer to by new and used vehicles. I was lied to by the salesman when I asked him if the diesel had been serviced( oil and filter change) he told me it had been. But I crawled under the truck and the oil filter was dirty and had not been changed. When I called and asked the salesman about it, he would not Evan call me back.Its too bad to because I was going to bring my brother in law in to buy a truck, and I was thinking about one of the rv's they have on the lot. If you are asked about a service,and don't know for sure , just say I don't know,or we don't service any of our used vehicles. read more

My daughter who is a hardworking mother of two needed a reliable all-season car but has poor credit so we went to Auto Credit. I had bought a truck from the Hayden store last year (which I had to sink $1000 into the first few months, after which it ran fine). I ended up having to co-sign for her on their in-house high interest financing but we got what appeared to be a good 2005 Subaru Outback with 159k miles. 4 months later the engine threw a rod. They said to bring it in and they would "make it right" We trailered the car from Pinehurst to Post Falls and they diagnosed that engine needed replaced. At first they said they would get her into a different car but that never came up again. She was told that if she gave them $1000 toward engine replacement that they would cover the rest. They insisted she continue to make her $200 month payments plus come up with the $1000. She couldn't do it, no other offer was made, it was that or nothing and "by the way you still owe us contractually for the blown up car no longer in your possession". I understand that predicting how a car will run months after purchase is a gamble but their reputation as shysters just keeps growing with responses to issues like this. Sad and frustrating. read more

ZERO stars!! Total duche bags, highly recommended to avoid !!! My husband and I were just browsing the lot and an employee approached us and was very rude and pushy then says get off the lot of your not buying I was going to go into the office and complain but thought maybe sharing the experience would be better. read more

If you could comment without giving them a star I would! Absolutely horrible. I bought a jeep that within 2 weeks every check engine light came on and after a month the driver side door fell off!!! Yep! You read that right. I have a friend that welded it back in for me. At 35% interest they keep you in bondage and charge you way over the value of the car. Dirty. They are shady do sure! It was almost impossible getting out from under that piece of crap. DONT GO THERE! People on Craigslist have way more integrity than this place. read more

If I could give 0 I would. Let me start by saying that I was a customer a few years ago, when I was young. I now am more financially successful and remembered what they did to me today after reading a Facebook comment and thought "I should go tell everyone what they did to me". First things first, I don't believe in predatory lending-if I go sign a contract regardless of the interest I am acting as a free individual. I'm not upset about their interest, that's how voluntarism works; they take all the risk they need to make money. However, when the car you just bought from them won't start 3 days later and needs some serious repairs then there needs some explaining. So I called them telling them the problem and their sales manager stops me before I even finish saying "we do not offer any refunds at all not do we help with repairs, our vehicles are as is". It genuinely felt scripted, as if he'd had this conversation a thousand times (which I have later found out is probably accurate). Now that I have friends in the auto industry I know that auto credit buys wholesale vehicles from dealerships where those vehicles won't pass the dealerships inspection due to significant problems. They knowingly sell vehicles with problems, which in a free market is totally fine-but it's also fine for me to tell everyone I can about it and to broadcast their scummy business practices read more