Toyota of Orange is, without a doubt, one of the most honest and straightforward Toyota dealerships…read moreI've encountered in Southern California. As a first-time female car buyer from San Diego, I had a difficult time finding a dealership in my area that had the 2026 Toyota RAV4 I was looking for and that I felt comfortable working with. After doing extensive research, including CarEdge.com and their YouTube videos, I discovered that the Toyota dealerships within Wilson Automotive Group have an A rating. Toyota of Orange is also one of their largest, highest-volume dealerships. I found out that Toyota of Orange had an incoming RAV4 in exactly the configuration I wanted, and they made the entire process--from reserving the vehicle to purchasing it--seamless. If you're unfamiliar with reserving a vehicle before it arrives at the dealership, don't be nervous like I was! With these 2026 RAV4s being difficult to find, many are sold before they even reach the lot. I checked inventories throughout San Diego, Los Angeles, and Orange County, and Toyota of Orange had some of the most incoming RAV4s in transit. My entire process took about two weeks, and I want to sincerely thank everyone who helped make my first car-buying experience so easy and pleasant: Anthony Recinos, Sales Consultant -- An excellent communicator who was honest, straightforward, and reassuring from the beginning. He made me comfortable putting down my deposit. Andrew Oliver, Internet & Fleet Manager -- He helped me with the test drive and vehicle setup and made sure this was truly the right car for me. By the time I purchased it, I was 100% in love with my RAV4! David Blumenthal, Internet & Inventory Director -- He reassured me that reserving a vehicle before arrival was a normal part of the process and answered my questions with a calm and steady demeanor. He truly represented the professionalism I would expect from a leader. Christian Rojas, Finance & Sales Consultant -- He made the purchasing process quick, efficient, and stress-free with his kind and easygoing personality. Richard Lopez, Finance Manager -- Absolutely amazing! If you have the opportunity to work with Richard, consider yourself lucky. He made the finance portion of the process incredibly smooth. Carlos Calles, Sales Consultant -- A special thank-you to Carlos! He noticed I was struggling to put on my new steering wheel cover and immediately came over to help me. That small gesture really stood out to me and showed how attentive and helpful the staff is. I'm incredibly happy with my 2026 RAV4 and grateful to everyone at Toyota of Orange who helped make my first car-buying experience such a positive one. If you're looking for a 2026 RAV4, Toyota of Orange has additional vehicles scheduled to arrive in late September and October 2026. If you find the configuration you want, I would recommend contacting them about reserving one before it arrives. Thank you again to the entire Toyota of Orange team!

I had an excellent experience working with Tony Bonilla at Toyota of Orange! From the moment I…read morearrived, Tony was professional, friendly, patient, and extremely helpful. He made the entire car-buying process smooth and stress-free without ever making me feel pressured. Tony took the time to answer all of my questions, explain everything clearly, and make sure I was comfortable with my decision. You can tell he genuinely cares about his customers and takes pride in providing great service. I highly recommend asking for Tony Bonilla if you're looking to purchase a vehicle at Toyota of Orange. He went above and beyond to make sure I had a great experience. Thank you, Tony, for all your help!

Sold my sister a lemon, guy seemed legit but now we know better. Do not recommend, but if you do…read morebuy get the car checked by a mechanic right away from top to bottom

Working with Jan was easily the best car-buying experience my wife and I have ever had…read more Within just a few hours of our initial conversation, Jan had found us exactly what we were looking for--a 2026 Hyundai Palisade with an incredible deal. Although we picked up the vehicle a day later than when it was ready due to our own scheduling, the entire transaction was essentially complete within less than 72 hours. When we arrived at the dealership, we signed the final paperwork in less than 10 minutes and drove away. There was no negotiating, no waiting around, and none of the typical dealership games. Everything had already been handled. Jan was responsive, transparent, and made the entire process completely stress-free. After this experience, I can honestly say I'll never step foot into a dealership to negotiate a vehicle myself again. If you're looking for someone who will save you time, money, and frustration, I highly recommend working with Jan. We'll definitely be sending our friends and family his way. Thanks again, Jan!

Jan gave me the best trade-in value I was able to find for my car and made the entire process of…read moregetting my new BMW i4 unbelievably easy. From the moment I arrived to driving off in my new car took less than an hour. Everything was quick, smooth, and completely stress-free. Highly recommend working with Jan if you want a straightforward and efficient car buying experience.

Great service, no pressure, total professionalism. My car was totaled by car racing down the…read morefreeway with another car. The last thing I wanted to do was buy another car at car dealership. I don't like the haggling, the pressure, the pushiness of a salesperson. They made it so easy and comfortable. Thanks to George and the staff.

This was the absolute worst car buying experience I've ever had…read more Nick and Candace had me totally convinced that I was getting this great car and that Enterprise only sells certified preowned and that they are inspected. Then if they don't pass, they get sent to other used car dealers so they only sell the top of the top. So I trusted Enterprise. I needed to get a new car because my old car was falling apart and would not pass smog. At the time I had horrible credit so I had to finance with a company with high interest rates which I had accepted. But the whole reason I needed a new car was because I couldn't afford large amounts of maintenance and car repairs. Less than a month after getting the car, I had to replace both cabin and engine air filters which ran just under $60. After months of calling and being told, they would call me back and them failing to do so, I finally got a hold of someone and they sent a reimbursement check. But man did they make me practically beg for it. They also told me that I had a one year warranty, which in fact was true, but only powertrain nothing else. Well, surprise surprise 6 months into owning the car, the check engine light goes on. So I take it to a shop that I trust and they found the problem which altogether was about $2400 worth of repairs. The Assurant warranty only covered $1500 of it. So I am out of pocket about $1000 for repairs on the car that I haven't even had six months. On top of that, I had to do a transmission fluid flush, which was just under $300 because it was so gunky. It looked like it hadn't been inspected in a year. When I called back to talk to them about this, they said "you should've gotten the warranty. It would've covered all this." I was told I could add the warranty up to a year after I got the car. When I called to add the warranty they said I had to do it within 90 days after purchase. They said they were going to have the branch manager call me back well surprise surprise it's been 2 weeks and crickets. No call nothing. I'm so fed up at this point that I'm just done. They fooled me once and I will never be buying a car from them again. All I can do now is write this scathing review so hopefully nobody else goes through the same thing as I did.

Had a great experience buying our 2023 Hyundai Sonata! We got an amazing deal and honestly couldn't…read morepass it up. Ricardo was super helpful, knowledgeable, and made the whole process easy. Now my sister wants a car too so we'll definitely be back soon. Thanks again Ricardo!

My family has been buying cars from Orange MotorCars for years, and they've always taken great care…read moreof us. They consistently help us secure the lowest deals on leases, and their used inventory is one of the best you'll find -- clean, reliable, and well-priced. Every experience has been smooth and straightforward. Highly recommend Orange MotorCars for anyone looking for a great deal and trustworthy service. My family has been buying cars from Orange MotorCars for years, and they've always taken great care of us. They consistently help us secure the lowest deals on leases, and their used inventory is one of the best you'll find -- clean, reliable, and well-priced. Every experience has been smooth and straightforward. Highly recommend Orange MotorCars for anyone looking for a great deal and trustworthy service.

Great experience despite not buying a car from here. The entire staff was very friendly and prompt…read morewith my questions. I didn't find the right car I wanted but the best thing about the dealership is that they weren't pushy or annoying at all. They were super helpful and considerate with trying to make my purchase as simple and streamlined as possible. Although I didn't buy a vehicle from here, Tony, Nick, and Brisa surely made my experience here memorable. Once they get a car that meets my preferences, I would definitely buy from them. Thanks again!!!

Ray and Jennifer have been a great help with purchasing my car! They made everything as smooth as…read morepossible and were really nice to work with.

Julian at Hardin Honda came to my rescue! He had everything fixed in about 10 minutes! Thank you so…read moremuch

Came to get my service done and Darin was the absolute kindest! I made an appointment for an oil…read morechange and it did take 4 hours.... But it seems they were understaffed that day which no worries. But Darin kept me updated w what was going on, told me about their service offers and was NOT pushy at all which I absolutely loved. I will definitely come back to this location.

We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

I came here to look at their selection of cars, and let me just say that Allison made this whole…read morecar buying process so quick, easy, painless, and less stressful then I thought it was going to be. Allison was so patient with me, and she really worked with me so I could leave with a car that I really wanted! She let me test drive pretty much any car I wanted, and let me drive it around for pretty much however long I needed too, and when it came time for me to find car insurance, she even took the time to look around and even got some quotes for me which was so cool of her to do! Another awesome thing she did, is when I didn't have the full amount for the down payment, she worked with me so I could pay it off before my first car payment, and still got to leave that day with the car! If you're looking for a new car I HIGHLY recommend this place, and if you do go, make sure to find or ask for Allison because she will do whatever she has to do to make sure that you have a good time, answer any questions you may have, and most importantly leave with a car that you love! Even after buying a car, Allison makes sure that you know she is only a phone call away! Im so grateful for all your help Allison, I don't think words could describe how thankful I am for all that you did for me!

After looking around at a few big dealerships, I decided to check out DriveSmart since I have…read moredriven past them almost everyday for the last 5 years... and they did not disappoint! Brian immediately came out and greeted me. One car caught my eye. I went for a quick test-drive and I was hooked. The price was right, the car was right, and I felt so much more comfortable with Brian than those other huge dealerships. I've had the car a couple weeks now and I can honestly say this was the best decision I've made when buying a car.