Aj and tony are the ones to talk to.. after talks, they gave me a deal I could not refuse! Everything was satisfactory as far as numbers went.. one of the best and fastest places I've ever been to buying a car. They got me the right car. I'd definitely come back for another visit if I were to ever need another car. read more

Enjoyed our experience with OC Carz and highly recommend them. Reza, the owner, was super personable and honest, helping us weigh some pros and cons to our purchase. His assistant, Tony, went with us on the test drive. Also very friendly and helpful. We always buy used cars and keep them as long as possible, so buying a replacement car was tough for us but Reza and Tony made it pleasant and even stayed well past their closing time to make the sale happen. And they had a good selection too. Go visit them! read more

I checked out a car there last weekend...it DEFINITELY wasn't worth the asking price. Here is a screenshot of the messages they sent me...it's like they never even read my 1st response, and decided to contact me again lol. I don't understand how anything can be misconstrued with my original response lol...obviously this place is just trying to make a fast buck. Go elsewhere read more

OC Carz - Why message me again if I'm not interested? lol - Car Dealers Near Me - Santa Ana, California

I recommend OC CARZ to anyone who's looking for a used car. Reza was so helpful, above and beyond service. I really can't express how thankful I am for him and his service. The cars are great and carfax is provided. There is quality here and trust me you will find something that suits you and your budget. I trust Reza as family and I recommend him to all my family and friends. I'm really happy with the car I purchased. read more

Great customer service! Friendly staff! We called first and got the address sent through a text quickly after! Reza is the best, although we wanted a updated or newer model suburban; we couldn't afford it. Reza looked out for us and we drove off with a car we could afford and drove off the lot happy customers! read more

OC Carz - 2004 Chevy suburban - Car Dealers Near Me - Santa Ana, California

Just bought my first car online (sorta) in my life. I've been searching for a very specific car (2005 Honda Element Ex AWD in Burnt Orange) for over 4 months now. After striking out left and right I decided to broaden my search to include Vegas and SoCal. I got a perfect hit on OC Carz for exactly what I was looking for and used a web form to ask if the car was still available. Moe called/emailed back right away and was really awesome to work with. He is very personable and professional with a relaxed style to him. If I wanted the car I knew I had to get on a plane and commit so needless to say I probably asked 1m questions but Moe and Reza always stayed attentive and pleasant. Long story short I rolled the dice, booked a 1-way flight to Santa Anna and Moe was there to pick me up at the airport in my "maybe" new ride. Everything they said, including what was right and wrong with the car was spot on. The car was spotless inside and out including a perfect carfax and autocheck. The purchase was as smooth and easy as could be and soon I was cruisin 6 hours on my way back home to AZ. Considering OC Carz had me somewhat over a barrel the minute they knew I was 1-way flying, they sure stayed honest and responsive through the whole process. They even text to make sure everything was fine with the car on the ride home. Good people for sure and I could not recommend them enough. Moe and Reza - Thanks for a great experience! read more

OC Carz - clean ride - Car Dealers Near Me - Santa Ana, California

I purchased a 2004 Sequoia, ended up spending $3500 on repairs after two months, the car stopped driving after 6 months, when I called Reza, he rudely told me I should have brought a mechanic with me when I bought the Sequoia. Not even one star for the quality of cars they sell at this place and the owner (Reza) customer service. read more

I had the most awful experience with this place yesterday and I want to warn everyone to be alert and on their toes. I have been searching for a used car for two months now, after helping my roommate and another friend successfully find and purchase used cars, and my experiences with this spot was horrendous at best. I drove over an hour and a half to check out a '07 Prius and bring it to the Tustin Toyota for a pre-purchase inspection. I should have had the foresight when David told me over the phone that he had to ask his boss about me bringing it over to be inspected; surely people don't just buy cars without a professional looking it over? I will be providing photos of my text chats as well as photos from the Carfax ad where the car was advertised with LIES, as well as the sheet from the original purchase of the car where those features are not even listed. Specifically the features I was most excited about were the ones that were falsified: sun/moon roof, power seats, and parking sensors. I had yet to see those in any of the Prius' I checked out but thought in a Touring model it might be possible. Additionally, against my better judgement and still very interested in the car despite feeling lied to, I went to bring it over to the inspection. After checking in and communicating with David that they are backed up at the inspection and it could take an hour longer than we expected he mentioned to me that someone else is looking at the car later and I actually had to bring it back now, without an inspection, and completely breaking the contract we both signed that allowed me the car for that many hours. After a tumultuous phone call where my frustration and upset was met with hostility and yelling (not by David, he passed off the phone to his boss/owner at this point), I still had to wait for the car to be brought back to me so I could return it--at least I didn't already swipe my card to pay for the inspection. I was in the middle of expressing my intent to purchase the car despite their dishonesty when I was hung up on by the owner. This was an interesting tactic from a sales perspective. I was crying in the Tustin Toyota. I really wanted this car to work out but I couldn't be spoken to with such disrespect; it really was their lack of salesmanship and tact that cost the sale. Now, if this inspection did not show me thousands of dollars in repairs (the reason I did not buy the last used Prius I checked out) then I would have driven home with it. It became clear to me that something was wrong with the car that they did not want me to catch, otherwise why else would they not want me to spend about $200 of my car budget funds to ensure this car was completely ready to drive over 50 miles home. And why was the tire pressure light going off if they just did their own inspection and repair work on the car? I went back in my messages where David is suggesting that the Toyota technicians will find unnecessary work. The Carfax report seemed legit, but when walking around the car there were several inconsistencies that were simply not expressed in the photographs, suggestive lighting or maybe some minor issues not reported to insurance, because I had to attempt to re-clip or hit back into place the bumper on the front and back of the car. This was one of the worst dealer experiences I have had in this process, absolutely incredulous. I hope everyone heeds with caution because there are some absolutely shady business practices going on at this establishment. Best of luck to everyone in their car searches! read more

OC Carz - This is what is listed on the Carfax ad. I had never seen a Prius with a sunroof before or power seats so you bet I was incredibly excited. - Car Dealers Near Me - Santa Ana, California

My daughter was looking for a vehicle and found one she liked at OC Carz. Tony was very friendly showed us the car and took us for test drive. It's was okay but my daughter saw another car on the lot she liked even more. Reza came to talk to us and answer any questions. He was also so friendly and able to talk "numbers" with us in a way that was honest. This was my daughter's first car buying experience so I wanted it to be a positive one. We got a great deal on a 2015 Hyundai Santa Fe! Thanks OC Carz for being the best ! read more

I just got a new job and I was searching for cars my wife and I didn't have the credit. We searched the Internet and look for places that helped people with bad credit like me. I spoke to Moe and he requested me a car that was decently price but with high mileage, I saw a different car it was a Hyundai Santa Fe and we needed the car. this one had decent miles it looks brand new and well taken care of I asked Moe if he can help me get this car he said he'll do his best call me back. he was able to make a deal and it was a great deal I went in he was very caring and made sure I was happy and that everything I want with the car was very good. the car I received is awesome I got everything I needed the customer service from moe and his manager were very prompt very easy. Definitely going back!!! read more

OC Carz - Car Dealers Near Me - Santa Ana, California

If I could give Reza a 10 star rating I would! The best guy to go through for everything you need! He's the man. 100% recommend.

I felt very fortunate to find this dealer for various reasons. In October of 2019, I bought 2005 Toyota Corolla, which still drives like brand new today after driving heavily every single day for 18 months, with great price which also comes with extended powertrain warranty for 4 years or "unlimited miles" with only $100 deductible. This was almost like a miraculous deal especially when I didn't have a good credit at that time. Thank you, Reza, for everything (including all of your care and wisdom even after I bought the car) you kindly & compassionately did for me. I will be your customer for life! read more

This dealership is despicable. I was approved for a car. "the finance company is doing him a favor ". Please! I scheduled an appointment to sign paperwork. I was told the car has been sold. Then, I chose another car only to find out days later, the finance company changed their minds. Are you kidding me!!! To toy with people like this is pathetic. Nothing but nefarious duplicitous salesman. read more

We are very pleased with OCUsed Carz ... They are very friendly and very welcoming...We drove from Coachella Valley and drove out with a great car...I would highly recommend this place to anyone in need of a vehicle.... Our family is so happy and we are all enjoying our new used car... this place is 10/10....Big Shout out to the Sales Guy and Owner of OC Used Carz read more

OC Carz - Best Evesment Ever .... - Car Dealers Near Me - Santa Ana, California

OC cars presented a nice looking Honda fit, it was overpriced by $2,000 but I thought it might be worth it. However I took it to a mechanic and they didn't even need to do the inspection, right off the bat they could tell that there was a lot of parts that were replaced, a lot of body work as well as a leaking strut, and old bushings. There was probably other things wrong with the car as well he said. I brought this up to OC cars, that they should have disclosed this fact, but they just said that it was minor and wasn't important. read more

Very rude post sell services. 1. Called and asked why wasn't I notified prior to the purchase if the battery has any possible problems because the battery died after 3 months of purchase, and the manager hung up the phone for thinking that I am asking for the money. In fact, the battery was promised to work as fine, and I guess my standard of working fine was different than theirs. "I don't have time for this." This is exact words what the manager said before he hung up. 2. I called again and they wanted to give me the example of "Its like your patient come back to you after 3 months because they got a flu". It is very inappropriate to defend your bad quality of battery by personal attack. A good quality of battery CAN DIE in 3 months? 3. The car's break light was not working at the same day we drove off the car, and I take 50% of fault because I didnt check it thothouly. However, is this a good quality of inspection? I don't think so. 4. Sorry, won't recommend anyone to this place. read more

Bought my first car here about a month ago. Really awesome service by both the salesman who initially helped us, and by Reza the manager. Personable staff, accommodating, great prices, and even better vehicles. Thanks so much for making such a stressful purchase easy and enjoyable! Would recommend to anyone looking for an affordable, reliable car without the pressure and stress normally associated with buying a (used) car. Thanks again! read more

best people to work with! very communicative and also see the end goal with you. i was able to purchase a beautiful lexus SUV and the process was welcoming and fast. I will never purchase a car anywhere else! read more

I would put 0 stars but unfortunately I have to put 1, I have bought a mercedes c class 250 and not even a week later the service engine Light went on, they told us to take it to a different mechanic to get it checked out when they have mechanics on site, i have called texted emailed everything you could think of and we get no response. super unprofessional as they should stand by the cars they are selling. They even told us they would stand by their vehicles, but that was clearly a bold faced lie as we have had the service engine light on for the past month and they say they will call back and never follow through. If you are looking for quality service with quality cars please go somewhere else as this place is an absolute shit show! I feel taken advantage of to the fullest extent. I'm almost Ready to take the car back and give them the keys and tell them to shove it up their a**! and then file bankruptcy just so I wouldn't have to make payments . Nothing but terrible service after you buy your car. read more

Best car dealership in Orange County! When you go to most dealerships you come across the feeling that the sales men are only there to get that sale in from you. They aren't there to genuinely help assist you find the perfect car for yourself nor work with you to ensure that dream car will be yours. Here at Oc Used Carz you come across the most genuine and down to earth owner, Reza, along with his awesome co-worker. I recently just purchased my new 2015 Hyundai Elantra form Reza and it was the smoothest and most hassle free experience I have received from a dealership. I'm also a first time buyer which has always made the process difficult... Well at least my past experiences trying to get a car with other dealerships were just a headache. Reza was able to work with me and within just a few hours the car was mine! I couldn't be any happier and I recommend to definitely go here and check em out!! You won't be disappointed and you'll be headache free! Not to mention the cars here are affordable, low mileage, and in prime condition! read more

I just bought my family's 3rd car from oc carz. Reza and Mo are so helpful and kind. Reza is the car whispererhe chose cars for my daughter, my son and myself. And they are perfect for us. Got us qualified quickly and we are happy! I recommend OC Carz to everyone read more

Absolutely loved my experience purchasing a car from OC Carz. Churro and his manager AJ were honest, forthright and trust worthy guys. I love my new car and so happy I bought from this dealership. Highly recommend using them if you are looking for a top notch used car. You are in good hands with these guys! read more

The OCcarz team was great , my wife been looking for Honda Pilot and found a great deal. Everyone was very helpful and friendly. Thanks for great experience read more

OC Carz: Not your typical used car buying experience... I'll tell you why. I purchased a specific make/model vehicle that I had been looking for from Reza and Ariel @OC Carz a few months ago. I had searched online and at several used car dealerships before discovering this one. Although I reside in San Diego, making the trip to OC to look at the car in person and work a deal to buy it was well worth it. Prepared to purchase the car if it was as solid as it looked in online pics, I decided to ride the train from SD to Santa Ana. I had contacted Reza in advance of my trip, and he offered to pick me up from the Amtrak station if sales traffic at the car lot allowed. I was in luck that Saturday morning. I was picked up by Ariel, I drove the car to the lot, and I viewed/test drove/viewed the car some more before sitting down to work a deal. My questions about the car were answered. I experienced zero pressure/no sales "grind" whatsoever. Both Reza and Ariel were courteous and fair in the sales process. In a short amount of time, the sale was completed, and I was driving home in the new (to me) used car. An issue we discussed at the time of the car sale needed to be addressed by me in SD, and I was able to negotiate a very fair resolution to this issue with Reza. To close, you'll have a hard time finding a better/smoother/more fair used car buying experience than I had @OC Carz. Truthfully, purchasing a used car is a bit of a gamble, so betting on a used car dealer that is courteous, professional, and fair who has the car you want puts the odds in your favor. read more

Moe was super helpful, he listened to exactly what I wanted/needed and got me into the perfect car! Best customer service I have ever experienced! read more

I regret ever walking into this dealership! everyone was very nice it first but of course they were because they want your money. I purchased a 2012 Mercedes-Benz C Class 250, this was my first experience buying a used car. The entire time I had a sinking suspicion that as soon as I drove the car off the lot some thing was going to go wrong and sure enough I was right a week after bringing the car home the service engine light has come on. their guarantee of standing by the vehicle and requesting that we please bring it to them before we take any legal action is a bunch of bull. When I contacted them they informed me that I had to take it to a different mechanic rather than their own on site mechanic to get a diagnosis. I have since emailed called text messaged trying to get this issue resolved with no response. Below is what my text message said to the owner: "Good morning Reza! My name is Michael Weldon, I purchased a Mercedes Benz 2012 C-Class 250 About a month ago. From week one the engine light came on the dashboard which means we have been driving this vehicle around for a month with the service engine light on. I have texted, driven to your location on a Monday, unaware that you were closed, and I called yesterday was told they were going to speak to you and then call me back to set up an appointment to get this car looked at. First of all, it bothers me that I had to bring A car which I purchased from your location, to another mechanics location to try and identify what is wrong with the car instead of bringing it right to your mechanics. Secondly, I was told they were going to speak to you and I was going to receive a call back to schedule an appointment for your mechanics to work on this car that I bought from your location. I have not received such call nor a text attempting to schedule an appointment. I have held off on writing your review for this very reason. I wanted to ensure this car was in good quality and in excellent running condition. I am extremely disappointed because I almost anticipated something like this was gonna happen as soon as we drove this car off the lot. Please contact me ASAP to get this issue resolved by your mechanics at your dealership because you stand by your vehicles." surprise surprise still no response. I will now be seeking legal counsel I want this car returned never to do business with them again! My advice to anyone who is looking to buy used used car is to never go to OCCarz! They are the shadiest, Sketchiest, Dishonest, and unprofessional lowdown dealership I have ever dealt with in my life. They don't know who they're messing with I am a fighter and I will not give up until this is made right and if it means me taking legal actions well they're gonna be hearing from me or my attorney real soon ! read more

I went to the dealership today because, even though the 2006 Toyota Sienna I was looking at was priced much higher than the comps, this dealer had good reviews and I thought they might be receptive to a discounted cash offer. It was an eye-opening experience, and I did not purchase the vehicle. Here's how my experience at OC Carz was not a pleasant one: Short version: The van had a dead battery upon arrival and some performance issues; the salesman (Moe) was distracted, defensive, and patronizing. Long version: -The battery on the vehicle was not operational upon arrival. We called to tell them that we'd be arriving in two hours to look at that particular vehicle. Despite that, the battery was dead and needed jumper cables. -The salesman, Moe, was not fully engaged during the test drive. Instead, he was glued to the screen of his cell phone in the back seat. In general, I had to ask some questions multiple times before he offered up a response. At one point, he was so much in his own world, that he wasn't even aware WHY my boyfriend was pulling over to the right side of the road: "No, go LEFT at this light!" The ambulance was heading in our direction on the wrong side of the median, and we had been anticipating it, at that point, for quite some time. -After returning the car and inspecting the interior, the inattentiveness continued. Multiple misfires: "Moe ... Moe ... Moe!" As I stood at the driver's side door, Moe was standing at the back of the car gazing into his phone. Again, largely disengaged. -Upon going inside the building for the CarFax and to discuss numbers, I found a different Moe. He went from mostly checked-out to aggressive salesman mode. He wouldn't let me finish most of my sentences, rather, cutting me off to loudly redirect. It was off-putting, to say the least. It wasn't until I said, "Are you going to let me finish a sentence?" that he partially corrected that behavior. -I feel like we couldn't have a real conversation. Immediately he entered with high-pressure tactics and didn't seem to have much interest in my concerns: I noticed performance issues during the test drive. For example, at the slightest right turn, not even enough to immediately change lanes, there was a distinct friction/rubbing sounds. Moe's quick response was to simply defend their mechanic. The logic proposed was that it was "safe" because their certified mechanic wouldn't have said otherwise. (There's some gray area there that I didn't want to argue about, so instead, I said that the sale would be contingent upon a pre-purchase inspection by my mechanic.) He said that it was my right (which it is, by law), but tried to discourage me: "It'll be at your own cost! ... You can't take it to a mechanic more than 10...or 15 miles away. ...AND you'd have to do it in the morning!" - Too many stipulations--morning? Really? I tried to walk at that point, but he ran around the corner to the owner. When he came back: "OKAY! HAVE A SEAT, FOLKS!" -I told him that despite it having a clean record, which I liked, I wasn't loving the price due to a few factors: observable wear-and-tear, the fact that it was a 2006 (eleven-years-old), and that it had three previous owners, the last two being within two years. According to Car Gurus, the van was priced $1,100 over fair market value. According to Kelly Blue Book (including all the upgrades they had listed), double that overage. Moe was incredulous about this. Multiple times over he said there was no way. I told him that I'd be happy to go to a private owner and pay $8,000, but I'm willing to hear his lowered price since they're a dealership and offer a warranty. He couldn't bring himself to just tell me. He kept waiting for me to commit to buying THAT day assuming "... he [gave] me a really good deal." -Ultimately, Moe didn't listen. He reiterated what he THOUGHT he heard: "You want to pay $8,000 out the door, which means I have to come down to $7,000 and that's never going to happen." - Me: "That's NOT what I said." He decided that his best move at that point would not be to ask follow-up questions about what I DID say but to flip over a piece of paper and slowly draw two circles at opposing corners while making an analogy. "This circle is you ... and this one is me ... the sun and the moon." - I couldn't believe what was happening. He continued by drawing a thick line in between: "And this is how far apart in price you and I are..." Patronizing, unnecessary, not helpful--and I told him as much. I also said, "Look, I can't ask anymore. I don't want to pay your listed price ($11,895). Are you willing to come down off of that for a full-cash offer, and what is that?" His response was to repeat his earlier mantra: "How close can you get to [sticker]?" The back-and-forth was too much. "If you can't answer my question, we've got to go." - and we did. This dealership seems to be a quintessential dealership. Expect nothing different. read more

This company truly surprised me. Both salesman were awesome. The car I bought was a 2011 Honda Accord and there were a couple problems after I brought it home. However, Moe made sure that the card was fixed and honored the warranty with no hesitation. Normally I go to large car dealerships because I felt they are more reputable. But this car lot is 2 guys who are honest and hardworking. Anyone who has anything negative to say about this business is probably the problem themselves. They are good people and honest read more

I just bought a car here, it was a great experience and I'm super happy with it. The staff was friendly and super patient. I highly recommend this place! read more

AJ is the man! If you are looking for a good deal on a used car without feeling like you got swindled the next day, OC Carz is where it's at. Honest, friendly, and professional, I could not ask for anything more from a car dealer. Thanks guys! read more

Since most of the other reviews relate to purchasing a car from OC Carz, I thought I would leave a review about my experience (today) selling a car to this dealership. Communication was fast and courteous. They were on time for appointment. They did a quick test drive and did a brief vehicle inspection, inside and out. They processed all the necessary paperwork quickly and efficiently, but they also were friendly. All in all, it was an easy, hassle free experience, and I would happily buy or sell a car with them again in the future. read more

The customer service provided by Reza is beyond exceptional. He really does goes above and beyond to give you pure customer service satisfaction. I strongly recommend this place to anyone looking for used vehicles! read more

The owner and employee Moe were so incredibly helpful. I was a first time car buyer and they were willing to work with me and be very accommodating. They are extremely helpful and wonderfully friendly. The prices on the cars are more than fair and they make sure to be upfront and honest about everything concerning. I have nothing but good things to say about this place; I would definitely recommend it for everyone. read more

Reza and his team over at OC Carz are not only friendly and compassionate but truly good people. We purchased a truck a couple months back and although we didnt have the ideal credit situation, we were treated very fairly and ended up with a gem. If you're looking to buy a used car and want to be treated like a friend rather than a credit score or dollar sign, give these guys a call! read more

Originally left OC Carz a satisfied customer. It was always a dream to own my own car and not a handy down or some clunker I through away for about $500. The stay was friendly, seemed to know what they were doing. One downfall was that not even two weeks after purchasing the car the dash lights would go on and off and I wasn't able to see my speedometer, gas monitor, anything lite up on the dash board so at most times I have no idea what speed limit I was going. Things were going great until I was forced to check myself into an impatient medical facility for a little over a month unexpectedly. While there, I had no access to my phone, laptop, or any of my financials. Due to this, I was late on a car payment. Upon discharge, I called OZ Carz who told me to get in contact with the loan agency they use Bayside Credit based out of Newport Beach. Even though I was in the hospital for a month unable to work (broke college kid which no financial help from my family who lives across county.) They showed no sympathy and said there was nothing left to do but have my car reposed EVEN THOUGH I had last months payment and this month as well as my payment due for my car insurance company. Made absolutely sense. They were going to get every single penny back. Would never recommend doing business with this company!! read more

When I was in deperate need of purchasing a car OC Carz came through for me. I first went to look at a car after speaking to Moe on the telephone (that was on a Tuesday) and by Thursday I was approved for financing and driving off of the lot in my new (used) car. I am very pleased with the car that I purchased and the service I received at OC Carz. Reza and Moe are both personable and helpful and answered all of my questions. Reza is straight forward and explained the paperwork as I signed it. They worked with me to get me into the car of my choice. The 2013 Hyundai Elantra is like-new with low miles and my payments are within my budget. I was told when I first went to OC Carz that I could get into the car for less than what I had been paying including my insurance payment and they kept to their promise. I am driving the car (including payments & car insurance) for less than I had been paying....I couldn't ask for more! I would recommend OC Carz to anyone who is looking for a used car. Thank you Reza and Moe at OC Carz. read more

I wish I could give this place 0 stars. I talked with reza(the manager) and everything went great. He ran my credit and got me approved and told me all I needed was proof of income proof of insurance proof of address and down payment . I told him I would have the down payment in a couple days and he assured me the car would still be available. I then asked again to make sure because I didn't want to buy insurance in case the car was sold to someone else. He again assured me the car would still be there. 2 days later I call before going on and he says he tried to call me the day before( which he did not, no missed calls, no texts) to inform me the car was sold. I told him I had already bought the insurance and that I had asked about this happening and he assured me the car would be there. And only now he tells me that he can't legally hold any car. I told him I'm just a customer how am I supposed to know that I don't know the law and you assured me the car would still be available to which he replies "is it my job to teach you the law" and he began to get aggressive and it was all over from there. I refuse to do business with him. No I don't expect to be taught the law but I do expect someone who is selling a product to inform the consumer about laws that apply to them. It seems that he learns the law not to help a customer but to swindle them. If you want an honest upfront salesman do not go here. The manager is shady, rude, and just looking to make a sale regardless of a satisfied customer. read more

I recently purchased a Chevy Silverado from oc carz and was assisted by Jose and Reza. The truck runs really great and to top it off the customer service was great. I knew what I wanted right from the start as I had looked up the truck from cars.com I literally came in on a Saturday after noon and left with the truck within a couple of hours. These guys really made the car buying experience really easy and answered all my questions. I would highly recommend anyone looking for a used car/truck to check out this spot. Thanks Jose and Reza. read more

Just Purchased a F-150 they had the best pricing in town, The sals man or I believe he was the sales Manager by Name of Reza was great this was my first truck and he helped me from A to Z explain the entire process and got me approved with a great rate. I normally don't do these reviews but this people were worth it read more

Very bad experience. Gave me an offer for my car through USAA. Everything checked out fine except he insisted on paying less. It was clear he had no intention of honoring the price in the first place. Also, I arrived on time for my appointment, he asked me to wait 15 minutes and I ended up waiting 70 minutes. read more