Buyer Beware!!! Sold me a broken truck and have kept me out of work for weeks because they don't…read moreknow how to work on vehicles either in their parts department. Do not buy from this place.

Ken K. We recently purchased a vehicle from TLC Motors. Very…read morenice car but we were initially told the car's price was $18,000. We were okay with that. We were then told that they had installed Lo Jack on the vehicle and they do that on all their vehicles. So we thought we were getting more value. We were not told that it cost us $995. We would not have purchased that additionally. At the finance table we signed a lot of documents which were not explained well to us. I mentioned the price of $20,806.00 which was now on the top of the contract and he explained that it was taxes and fees. It was late and we need to get home so we carried on. After a couple of days we began to regret some of the extras like the waranties. So we called to make an appointment to take those off the finance deal. It was then we understood that we had paid an extra $995 for Lo Jack. Sounds like it should be easy to take care of, right? After removing the warranties and adjusting the financing. we asked about the Lo Jack and were told that it couldn't be removed and we were stuck with it. They wouldn't rebate the $995. I got in touch with Lo Jack and they said it was up to the dealer to remove the device and rebate the cost. To date, after leaving messages for the general manager to return a call to us, we have been ignored. We are happy with the car but the service leaves much to be desired.

Efficient, professional service--same-day resolution!…read more Had a great experience with the service department at Park Chevrolet in Spartanburg. My service consultant, Juan Jose Calderilla, was professional, thorough, and easy to work with. He listened carefully to my concerns and made sure everything was addressed the same day. The issue involved radiator and thermostat repairs under my extended warranty, and the process was smooth from start to finish. I only paid the $100 deductible, and everything else was covered--no delays, no surprises. Highly recommend Juan and the Park Chevrolet team for anyone looking for honest, efficient service with clear communication. I'll definitely be back for future maintenance.

Great customer focused organization! They make purchasing a new vehicle painless from Jeff Cowan…read morethe sales associate to Greg Priebe the finance manager. Highly recommend this auto dealer!

Go see Suzanne! She has sold us 2 cars over the past year, and we have had nothing but the best…read moresales service!

From the owner: We specialize in "Buy Here Pay Here" on the lot financing with bank financing available as well…read more Our mission is to serve our community by providing affordable, quality vehicles that our customers can depend on. We are committed to providing our customers with outstanding service, not only when purchasing a vehicle but after they have purchased as well. We realize that it is not the vehicles we provide that are of value, but the customers we provide them to..... We have an outstanding reputation in the upstate for providing dependable vehicles with affordable payments and down payments. Every vehicle we finance comes with a powertrain warranty. 24 Month \ 24,000 mile service agreements are available as well.

This review is based on my communications and purchase via email and in person with Steven…read moreDarchiville. Go to Steven to buy your next car!!!! I was in the market to buy a new car and I like to do all of my communications via email. I reached out via their website and Steven got back to me quickly with a solid OTD number for a new vehicle. Actually, three years ago when I was searching for another car I talked to Steven too! Back then, I did not make the deal with Steven but I am glad I did this time around. We went back and forth several times on pricing and in the end Steven had the best pricing amongst the other dealers that I was working with in the area. The price was very competitive. Steven was very very very responsive and on top of things. Every email he wrote was personable and kind, which is exactly how he was in person too. I'm sure he treats every customer this way but we felt like valued buyers instead of a number to him. Heck, we'd hang out with him as friends if he lived in Charlotte! He's that cool! I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. I'm a pretty thorough buyer with a lot of questions but also wanting to get the best deal I can as it is a huge investment and purchase. With that.. i may be a little more to handle than typical customers.. haha! But Steven handled it all with grace and poise and I cannot wait to work with him again in the future when I search for another new vehicle. Oh.. and yes we DID buy a new car from Steven!!!! Woo hoo! Thanks Steven + team!!!

Service was the best experience my wife and I have ever had. Friendly, helpful, quick, responsive,…read moreand good price. We own two cars mazda and subaru. I am 66 and have lived across the country. High recommend them. Btw they have changed ownership recently... it was good and now it is even better.​

Nightmare! Never have I experienced a horrible salesman in all my experience of buying a vehicle,…read morenew or used! Stay far away from there! The salesman (female) will run your credit before your EVER shown INSIDE OF A VEHICLE! SMH They made an appointment earlier AM & the salesman wasn't even at work. It was his day off as they claimed! SMH. Then the woman bragged about how she sold used vehicles that had never been inspected before placed on lot to sale, at the car lot she co- owned with husband own in Anderson. Got up & walked out Sales manager came out & tried to apologize. But after she saw it was a done deal she tried to downplay the actions & practices her sales lady used. They never opened the doors on any cars or got keys. They were only good for the bottle water that offered. I would give them minus 0

If I could give the service department and the cars no stars I would. Both cars have less than…read more70,000 miles on them both with engine lights on. My 2021 kia sorento has been up there since my 9am appt on Monday and it's now Thursday and they have no idea about my car,but will not give a rental car and I have missed work! The 2021 K5 has a recall on it,but they will fix it...we have to wait on it up to 3hrs with no rental car offered! So they will have both of our cars, no fault of ours all warranty stuff,have yet to get a rental! I guess it's ok if we can't go to work or anything! Kia of Benson is horrible and Kia cars are horrible. 10 out of 10 don't recommend!!!!

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

Bottom-line Up Front: My van was damaged in service, and the service department refuses to take…read moreresponsibility. Background: I purchased my 2019 Promaster new and from this dealership. Other than its most recent oil change, in my driveway with no jacks or lifting equipment needed, this van has been serviced only by this dealership. I converted it to a camper, so it is parked 99% of the time and has low miles (15,700 at the time of this review). In the past year and a half, the van has hardly been used at all due to moving to a new home, my own cancer treatment, Hurricane Helene (we experienced significant damage to our property), and my wife's cancer treatment. It is normally parked in a position where the damage is not noticeable. Discussion: I took-in the van today for an oil change, and pointed out the damage I had noticed, which is obviously the result of incorrect lifting/jacking. They stated that too much time had passed since they last serviced the vehicle for them to do anything about it. They did not accept responsibility nor did they refute it. Truly, their answer is a ridiculous deflection. The amount of time that passed since the vehicle was last in their shop has absolutely nothing to do with their responsibility for the damage. If they ever make it right, I will edit this review. In the meantime, if you use this shop, beware.

We came here with high hopes. We were not disappointed. Devin was fantastic and he did exactly as…read morehe told us he would do. Best car buying experience ever, by far. Would definitely recommend. And ask for Devin. Great dealership!