These reviews are disturbing. I am trying to keep my Toyota Tacoma maintenance up. I'm starting to…read morerealize I may need to go elsewhere. There is a huge difference between what "Toyota " recommends to do at various intervals and what the dealer "recommends". When you ask ie serpentine belt failed inspection and you ask what's wrong with it, what did they see the rep says nothing wrong it looks good we just recommend it at 60000 miles. I want to keep up with "Toyota " maintenance recommendations and fix anything that needs it but this seems to be upselling to me services that aren't needed yet PS the windshield people working the bldg are sketchy

Since the ownership changed from Dave Edwards to Spartanburg Toyota the service sucks . Every time…read moreI come for an oil change they try so hard to sell me on things I dont need. In today's economy people dont need this. My last oil change i stopped and changed my cabin filter and air filter prior to arriving and they tried to convince me I needed both. I went off I asked did anyone actually check them because they were just changed less than 10 minutes before I arrived here...no trust in this place anymore.

In short, this is one of the best experiences I have had with any business- much less a car…read moredealership. This is a small, family owned and run business. They are honest people who do great work and genuinely care about their customers. I can't tell you how different an experience this was than dealing with a major dealership in Birmingham that had a similar car I was interested in. The people at TLC motors are up front with you and bring none of the sleazy auto dealership games that you find virtually everywhere else. My experience with them is as follows: I found a car on autotrader that was at TLC motors. I called to make sure it was still available and then drove 2.5 hours from Atlanta, but when I arrived, the car had been sold. You can imagine my disappointment at the time, but any disappointment ended here. Rajai, the owner, took me into his office and sat me down and started going through car auctions looking for a similar vehicle. Sure enough, he found one. Same make, model, color, year, and with 15,000 fewer miles than the one I had come to see. He bought it for me on the auction with absolutely zero obligation to buy it and never once requested any deposit or anything to buy it or hold it for me. He said if I didnt like it, he could sell it to someone else no problem. Within 1 week, the new car had arrived. Rajai ended up selling me the vehicle at an incredible price and giving me a very good amount on my trade in. These people genuinely care about their customers' satisfaction. When I arrived the second time to see the new car, it was in excellent condition. I asked to take it to a 3rd party mechanic for an inspection and they were happy for me to do that. I pointed out the few flaws I could find to Rajai and his son Joe, and they had their mechanic and detail crew come over immediately and fix even the most minor problems I could find (a squeaky sunroof, etc). I was moving soon after buying the car, so he walked me through the titling process for the new state. Summary- this is an incredible place with great people and great cars. I would recommend it to friends and family in heartbeat.

I would not recommend this place to my worst enemy! My boyfriend and I went to look at a 2022 Chevy…read moreSilverado 2500. Unfortunately in the past we have been burned by other used shady dealerships much like this one, so we got an inspection before deciding to purchase. Upon inspection, they found that there was a steering gearbox leak. Once we gave this information back to the dealership, they said that this should have been caught by the dealership shop before putting the truck for sale. We were then were told that they would take $1,000 off of the price of the truck sold as is (why would anyone want to buy a truck that they would have to fix?). Absolutely not. Then, we were told that they would talk to the repairs department and see if they could get the truck fixed and we agreed that if that was the case we would happily purchase the truck. Unfortunately, 1 day later the truck was marked down by $2000 and the sales associate reached out and said "there was no leak" when you can clearly see that it is still leaking in the background of the photos sent. Obviously, the truck has not been repaired and they are just hoping to get it out the door by any means necessary. Coincidentally, the estimated cost and labor of fixing the issue was around $2000. All in all, integrity and transparency is everything to us and had they been willing to fix the problem, we would have happily did business with them. Save yourself the money and headache and shop somewhere that is not selling cars that they know need repaired.

Efficient, professional service--same-day resolution!…read more Had a great experience with the service department at Park Chevrolet in Spartanburg. My service consultant, Juan Jose Calderilla, was professional, thorough, and easy to work with. He listened carefully to my concerns and made sure everything was addressed the same day. The issue involved radiator and thermostat repairs under my extended warranty, and the process was smooth from start to finish. I only paid the $100 deductible, and everything else was covered--no delays, no surprises. Highly recommend Juan and the Park Chevrolet team for anyone looking for honest, efficient service with clear communication. I'll definitely be back for future maintenance.

Great customer focused organization! They make purchasing a new vehicle painless from Jeff Cowan…read morethe sales associate to Greg Priebe the finance manager. Highly recommend this auto dealer!

Go see Suzanne! She has sold us 2 cars over the past year, and we have had nothing but the best…read moresales service!

From the owner: We specialize in "Buy Here Pay Here" on the lot financing with bank financing available as well…read more Our mission is to serve our community by providing affordable, quality vehicles that our customers can depend on. We are committed to providing our customers with outstanding service, not only when purchasing a vehicle but after they have purchased as well. We realize that it is not the vehicles we provide that are of value, but the customers we provide them to..... We have an outstanding reputation in the upstate for providing dependable vehicles with affordable payments and down payments. Every vehicle we finance comes with a powertrain warranty. 24 Month \ 24,000 mile service agreements are available as well.

Service was the best experience my wife and I have ever had. Friendly, helpful, quick, responsive,…read moreand good price. We own two cars mazda and subaru. I am 66 and have lived across the country. High recommend them. Btw they have changed ownership recently... it was good and now it is even better.​

We bought 2 Subarus from Vic Bailey. In general, we were pleased by the sale and service…read more However, recently I went to submit a claim for tears in the vinyl of the center console in one car, to Zurich Shield. When we bought the cars, the salesman said that Zurich Shield would repair or replace any tears of the vinyl. The two policies cost us $900 together. Got a call from Zurich Shield, and they said the only tears that are covered are from UV damage. And since the glass blocks UV, basically the policies are worthless. We were definitely mis-informed when we were sold these policies!

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

Bottom-line Up Front: My van was damaged in service, and the service department refuses to take…read moreresponsibility. Background: I purchased my 2019 Promaster new and from this dealership. Other than its most recent oil change, in my driveway with no jacks or lifting equipment needed, this van has been serviced only by this dealership. I converted it to a camper, so it is parked 99% of the time and has low miles (15,700 at the time of this review). In the past year and a half, the van has hardly been used at all due to moving to a new home, my own cancer treatment, Hurricane Helene (we experienced significant damage to our property), and my wife's cancer treatment. It is normally parked in a position where the damage is not noticeable. Discussion: I took-in the van today for an oil change, and pointed out the damage I had noticed, which is obviously the result of incorrect lifting/jacking. They stated that too much time had passed since they last serviced the vehicle for them to do anything about it. They did not accept responsibility nor did they refute it. Truly, their answer is a ridiculous deflection. The amount of time that passed since the vehicle was last in their shop has absolutely nothing to do with their responsibility for the damage. If they ever make it right, I will edit this review. In the meantime, if you use this shop, beware.

We came here with high hopes. We were not disappointed. Devin was fantastic and he did exactly as…read morehe told us he would do. Best car buying experience ever, by far. Would definitely recommend. And ask for Devin. Great dealership!