This is by far the worst car dealership that I have ever dealt with ! No one ever answers the damn…read morephone and when you do speak to someone they give you attitude when you call ! Absolutely terrible customer service !

I do agree that they are taking advantage of female and senior too. I had my leased vehicle with…read morethem and was under finance. After i had returned the vehicle, I checked my contract and found that I was charged $455 for these maintenance services maintenance services that was incorporated into the monthly payments. I was told when I signed the contract that I had two complimentary services for this vehicle!! We have the same year and same model vehicle 2022 Mazda CX-30 and took the vehicle to the same dealer in Stafford Madza and was only charged $118 for services!! I felt it was a ripoff, especially when I was told these two maintenance services were complimentary!! At the end of the lease, I received an invoice about owing Property Tax and I was not told about this and to my understanding the monthly payments would cover all expenses for this vehicle!!

I initially was disappointed in Car Credit Nation, my wife bought 2 Jeeps (compass and Patriot,…read moreterrible cars no matter who you buy them from) while I was working overseas. Both had extensive problems and we took them back repeatedly to be fixed, these problems were identified at the time of purchase but the work was either not done correctly or we were unable to leave our vehicles for the amount of time they were asking. I wrote a review on Google complaining about these vehicles, granted, this was 3 years after purchase, we had simply given up trying to get them fixed. In my review I blasted them on their commitment to customer satisfaction, something I stand by, however, we were contacted by Jacob the service manager shortly after my post. He asked us if they could try and make up for my complaints which I agreed to. We took the Patriot in and they fixed most of the issues (it's a Jeep, it can't be fixed 100% but will not pass inspection), the amount of work to include parts was about 700.00 and they charged us 100.00. I believe this is fair so I edited my initial rating. They stepped up, did the right thing, and we are satisfied so I feel I can in good faith recommend this company.

I recently made the final payment on my over priced loan for a 2008 Toyota Camry. I've been very…read morehappy with the car and felt very blessed that it came with a Viper remote start component. However, when Jacob and his crew went into the dash of the car to take out the GPS tracker, they left behind a mess, a loose steering column, and the next morning when I went to use my remote start, it did not work. It had always faithfully worked before. I called and took the car in for the guys to look at it, but they said that there must've been a loose wire, or something to prevent them from fixing it. I find it hard to believe that they can't fix it and I'm extremely disappointed because I really depend on that remote start on cold mornings. I live on the third floor of an apartment building and I have bad arthritis in my knees, so it's extremely helpful for me to start my car from my balcony and let it warm up for a few minutes. Makes all the difference, especially now when there's frost in the morning. I really miss it. And I purposely bought my car at Car Credit Nation because the sign says, as I believe, that Jesus Christ is Lord. I think Car Credit Nation has lost sight of who they were supposed to answer to, and I hope and pray that they can. 12/5/23 - I was recently called by Jacob from the repair shop at Car Credit Nation, and he had done some research on the viper remote start model that I have, and thought that he had some very helpful information that they could use to troubleshoot the problem in the wiring under the dash. Thankfully, he figured out the problem and was able to make it work. I am sooo very grateful!! It's been working GREAT the past couple of days, and just in time with the colder, frosty mornings we've had lately! A great big thank you to Jacob and his team for their awesome help! God bless you!

Had to reduce my Jetta's oil and reset the oil change light. They helped me do both relatively…read morequickly and free of charge. Nice waiting area and surprisingly sophisticated reading material as well.

Went in for an oil change and they broke my engine resulting in totaling my car. Then they had the…read morenerve to charge me $300 for their service fee after destroying my car. I do credit them for their abundance of arrogance and having the audacity to charge me for destroying my car and efficiently ruining my life.