Our salesman Mike was a pleasure to work with! He answered all of our questions with no problem…read more Mike deserves a raise!! This dealership worked with our situation although it took a little longer they were able to get it right. We are getting our car delivered. I hope we chose the right used car and don't run into any issues. Needless to say, everyone we encountered during our visit at Lindsay Chevrolet of Front Royal were friendly and made us feel comfortable. The 2.5 hr drive was worth it, thank you!

My wife took my GMC Canyon in for a tire rotation, oil change and VA inspection. The person…read morerotating the tires must have never heard of either a torque wrench or torque stick. These lugs torque to 100 ft.lbs.per factory specs. It took a 24 inch bar just get them loose so I could re-torque them to specs. Do you think that you would be able to get them loose if you had to do it beside the road somewhere? By the way it failed inspection for some play in the passenger front hub which is fair enough but if they think that I would let them work on something more involved with my vehicle when they can't even do a tire rotation properly they have lost their mind. Never again..

I wanted to take a moment to recognize Scott, the General Manager, for providing truly exceptional…read morecustomer service. After seeing my search for a vehicle on social media, Scott personally reached out to see how he could help. I told him what I was interested in, and instead of simply sending me information from a listing, he actually took the time to test drive the vehicle himself so he could give me detailed, firsthand feedback about its condition and how it drove. In all of my experiences shopping for vehicles, this level of service is something I have never encountered before. His willingness to go out of his way to help and provide honest information made a huge impression on me. It showed that he genuinely cared about helping me make an informed decision rather than just making a sale. Customer service like this is rare, and Scott went above and beyond every expectation. I truly appreciate the time and effort he put into helping me during my vehicle search.

the service department is terrible. Trying to upcharge labor above and beyond the 200.00…read moredeductible for our extended warranty. They agreed to fix the vehicle under the extended warranty and then added several hundred dollars of extra labor charges stating that their mechanics make more money than the warranty pays. Stay away from Front Royal Buick

My husband bought his car (and other cars before me) from Eaton Motor Sales and any work that the…read morecar has needed was very reasonable in cost and completed in a timely manner. We've taken my car (that we bought new) to have a few minor things done and the cost was significantly better than if we had taken it to the dealership. The work has always been quality (I grew up in a family of car guys, so I'm usually skeptical of mechanics) and fairly priced. My in-laws have bought several cars over the years from Eaton Motor Sales and they have only good things to say about their experiences!

Just helped my neighbour change the thermostat on a car his wife had purchased from eatons because…read morethe heat quit working in the car. We discovered the thermostat had been cut open to allow flow and hide much bigger problems in the engine. Was the car already like this when eatons aquired it and they didnt know about it? Who knows but thats some typical used car dealer trickery and taking advantage of a female customer seems most likley.

did repairs on short notice, game me a detailed report of repaired and issues…read more Toyota doesn't provide 30,000 repairs as part of 30,000 mile service - thats up to 30,000. Told me rear axle was out of specifications and said they cannot adjust them - when asked what does that mean, they said they cannot adjust them, asked again and said the same - looked it up my self as they were not going to say it. means the tires will ware excessively and the car has a defect they will not support. now car is out of support - will be taking to non-Toyota repair for further repairs. Toyota seems to find things that need repair that don't really need to be repaired

Don't take your vehicle to Marlow for inspection or service. The falsely failed my less than 2…read moreyear old wrangler saying it had excessively rusted rotors. Rotors rust, they are bare metal and where the pads don't touch there will be rust. This wrangler was purchased new new the spring of 2025. If rotors put so badly in Virginia weather that they will not pass inspection then it's a part material defect, covered under warranty. Marlow Motor Company is a dirty dealer who tried to get me to pay them to put new rotors on when they are not needed. The Virginia state police will be notified once it is in a different shop for inspection and Marlow motors will hopefully have their license to do inspections revoked. Avoid this dealer and service department, they are crooked!!! effective operation, fluid leaks, visible damage, excessive wear, and obvious defects in components. Surface rust: Light, even surface rust on rotors (common after sitting) that does not affect pad contact or braking performance is routinely tolerated. Rotors often clean up after a few brake applications. Failure conditions: Inspection failure is likely when rust results in any of the following: Deep pitting, grooving, or severe corrosion that compromises rotor thickness or structural integrity. Flaking or spalling metal creating uneven braking, severe pulsation, or loss of braking efficiency. Rusted-through rotors or broken/cracked rotor material. Any condition that produces clearly reduced stopping ability or potential for sudden brake failure. Observable signs inspectors will act on: Thin or uneven brake pads due to rotor damage. Severe rust visible through wheel openings, with loose or detached fragments. Loud grinding, severe pulsation, or inability to actuate the brakes during an operational check. Practical outcomes: Minor surface rust -- pass. Significant corrosion visible during the inspection or causing poor braking -- fail; inspector will issue a rejection specifying the defect. Repair options: resurfacing (if within service limits), rotor replacement, pad replacement, and addressing seized calipers or rusted mounting hardware.

I had an incident, but the management stepped up took care of me. I really appreciated it.read more

The service and parts department was super helpful to us! We are traveling from NC and had a clamp…read moreto a hose break. The husband knew what he needed to fix it so we called the service and parts departments. They were able to have someone run the part to us! James arrived with the part and helped put it on since it's a two person job! Thanks to Brandon, Zach, and James for the exceptional service! We were only on the side of the road for a total of 45 minutes !

Great service and reliability They are a new business but…read morehighly professional Will recommend anyone who is all about durability while looking for a car in todays market....

From the owner: Since Extreme Autos opened for business, we have made it our focus to connect car shoppers to…read morequality used inventory. No matter what your budget or your needs, we are confident we can help find the right vehicle at a great price. Our used vehicle lots around the Font royal & Strasburg, VA area offer several convenient locations for your auto shopping needs. We have a wide inventory full of clean cars, trucks, and SUVs from all of the great auto brands. We have prices sure to agree with your pocket book and our flexible financing makes it easy to afford your next vehicle. We invite you to stop by any one of our locations to meet with one of our knowledgeable sales professionals. We offer a no-hassle sales environment, free vehicle history reports, and quick financing to get you behind the wheel of your vehicle today. Contact us today with your auto shopping questions and we'll be sure to get you the information you need to buy with confidence at Extreme Autos.