Over charged and refuse to answer phone calls about it. I would never go there again.read more

I will start with the good. The young lady at the service desk, blonde hair, well done tattoos on…read moreleft arm, and the two cashier ladies were awesome. Very friendly, very nice, and very helpful. Now the bad. I took my avalanche in because of an airbag recall, however, I was having issues with the stabiltrac, the #1 cylinder was miss firing. So I replaced all the coils, wires, and spark plugs yet the issue remained. To give context as to why I went to the dealership, years ago I bought a Nissan pathfinder that was over heating. I changed out everything possible and still the same issue even after taking it to two mechanics. No idea what the issue was. Took it to Nissan in Winchester and Nissans have a heater switch that is more or less specific to Nissans. Only a Nissan mechanic would know about this issue. So it was finally fixed. So I took my avalanche to Malloy because I thought maybe they had a better way of determining the issue. The way I had to park my truck there was at an odd angle due to the parking lot being full, this matters later. I asked them to do a diagnostic on the truck for 180 bucks. What I was told a day later was that the #1 cylinder was bad, they would have to break it down to see what the issue was which would be expensive and they took an oil sample and found metal shards in the oil. When I came back to pick up the truck I noticed it was on the exact same position, the dirt on the hood was the same as when I left it, and there was no way someone got an oil sample, I crawled under the truck to look and there was zero fresh oil and the plug had not been touched. So I paid 180 bucks for what AutoZone does for free. Their solution was a 12k engine replacement. I cannot prove they did nothing, but I could see that they only hooked up the diagnostics device to the interior port and that's all. I would never take a vehicle to this place for work nor would I buy anything from them. Finally, all cylinders began to fire properly, the issue is with the computer. And they never even mention that.

Had a smooth transaction with HoneyCar. Everything went as agreed and finished the deal quickly. I…read morewould do business with them again.

I received a lowball offer from Jennifer at this dealership, and I was very disappointed by the…read morelack of professionalism shown by the establishment. For context, I was selling my 2024 Porsche Cayenne Sport that I purchased brand new for $135,000 plus tax. I was seeking a fair market value based on current listings. Carvana offered me $91,000, while the dealership only offered $80,000-$85,000. I would strongly caution others to be careful when trading in or selling a vehicle here.

Take care of yourself because they won't. Sold my trade with the old tag on. Did not follow up on…read morethe change of registration. Did not bother to call with the new tag on my 40k purchase. Don't trust this dealership to take care of you.

I had a recall on a used Subaru that I bought somewhere else (not at a Subaru dealer). I called CMA…read moreSubaru to have the work done, and I have never been so happy with a service department. They were able to schedule the work as soon as the next day, and were extremely friendly and easy to work with over the phone. I was texted a reminder prior to my appointment. When I arrived to drop the car off they directed me into their drive-through service area for a valet type drop off - no worrying about finding a spot to leave my car. Amy was friendly and efficient while checking me in, and made sure I didn't need a loaner. The work was begun on time, and they even checked for any other recalls. When they were finished Chuck Mason called and explained all the work that was done. Picking the car up was just as fast and organized. I'm pretty sure they even washed the car. It sure looked cleaner than before. So far the air conditioner they repaired is working well, and I would recommend the service department at CMA Subaru to anyone.

Everyone dreads buying cars, the hassle, the lies, the salesman, the finance guy, the manager, etc…read more I am happy to tell you, NOT here! Run by two of the nicest gentleman I have met, and that is it, they do it all from the time you walk in the door till they hand you the keys, you dont deal with anyone else. No pressure, no haggling, no lies. They let me take the vehicle I was interested in to my mechanic to check out. I would definitely recommend checking them out, especially if you are tired of the old way dealerships "do business"

I found a great deal on a used Hyundai Accent at Bingo Motors. I was very impressed with the buying…read moreexperience. It was quick, they explained everything, they gave me ample time to test drive, and the paper work process was very transparent. I felt very comfortable doing business with them. Two days after driving the car off the lot, the car wouldn't start. I got it towed and found out it had a blown head gasket! I was shocked and very concerned this would end up as one of those nightmare stories about used car dealers. I had bought the car as is, so while I couldn't expect them to do anything I felt like I had been wronged. After explaining the situation to Khaled at Bingo Motors, he assured me that this was not who they are as a company. He then took the car back and dumped $3000 worth of repair into the vehicle to remedy the engine. He didn't charge me an additional dime. I was blown away by their professionalism and integrity! I've had the car now for several weeks and it drives perfect. I would definitely do business with them again.

I took my vehicle into the dealership for a recall issue. At first it was a very nice experience…read morecame back a couple of days later to pick up my vehicle and luckily, I had another vehicle because they couldn't find a loaner for me to use. When I went to pick up my Vehicle I was told all work was completed and I was good to go. I drove home that night with no Problem. I live about 40 miles one way from my job. This is important. Because the next day which was a Friday I went to work at my normal time without issue but when I got back into Winchester where I live that evening... My vehicle started making a loud noise and cut off in the middle of traffic which could have been an accident but luckily there was no accident. When I called the dealership back again the interaction was very pleasant they asked me to have the vehicle towed into the dealership and if I remember correctly they paid for the tow. Now this is where it gets bad. upon them looking into my car they couldnt figure out what was wrong with it. I was then asked to pay to have the motor broken down to see where the issue was coming from and I would be reimbursed from the warranty company... I did so as I stated before I had no issues before now. Again there was no loner car for me to borrow and the following day I was asked to bring in receipts of all oil changes I have had done to the car since I had it. I am a creature of habit so I go to the same places most of the time for my maintenance so it wasnt that hard to find the informaition needed. But there was a gap in the middle of the time that i had my car... Meaning these arent exact numbers but i had receipts from 40k mile to 85k mile then there was a gap i then had receipts from 92k to 107k miles. In reality i think it was a 4k gap honestly but just for the sake of this review these are the numbers I had and again THERE WAS NO ISSUE WITH THE CAR IT ONLY WENT IN FOR A RECALL ISSUE. jUST TO EMPHASIZE. I was later then told the car didn't have oil in it and i could have the engine replaced and what I would need to pay to have that done. Now remember they took the motor apart to fix the recall issue and put it back together... but apparently didnt put oil in it when i got it back so i then the next day drove almost 100 miles for the engine to seize on me for there being no oil in the engine... and thats where the left it... told me i can come and pick up my vehicle and i only had so may days before i would be charged a storage fee for it being left there... I havent been back since!!

We are very satisfied with the service that Jeff Garber provided for us today. We had our…read moreappointment set in advance, and when we arrived, Jeff had the vehicle ready for us to test drive. Once we sat down and agreed on the price, paperwork was done in a timely manner and Jeff personally took our vehicle to get it all ready for us to take home. Communication was top notch and the whole experience was smooth and memorable. Thank you for taking care of us, Jeff!

I bought a car from Al and he could not have been more helpful and made buying a car very easy. Sue…read moreLively

I strongly advise against doing business with Car Fi in Winchester, Virginia. This dealership…read moreengages in highly sketchy and unprofessional business practices. The vehicle inventory is incredibly shady, with cars that have undisclosed issues and questionable histories.Do not take my word for it. Look at their overall rating, which currently stands at a dismal 1.2 stars. The overwhelming number of negative reviews from other scammed customers confirms that my experience was not an isolated incident.Save your time, money, and sanity. Take your business to a reputable, transparent dealership instead. Avoid this place at all costs.

Jeremy of Malloy Toyota provided a wonderful buying experience. While the initial vehicle I was…read morenegotiating was ultimately unavailable, Jeremy found an even better upgrade for the same price point. Jeremy actually listened to me, he did not try to up-sale me on a vehicle that was outside of my desired price-point and he was friendly and professional the entire time. If you go to Malloy Toyota, request Jeremy to assist you!

Malloy was as straight talking as it gets with transparency and car purchasing. I saw the vin of…read morecar I wanted online, did my communication via email. Came in on schedule time to pick up and purchase my car. When I was there, there was a lot of steps of waiting, but the people at this location were very thoughtful and country hospitality - offering various beverages throughout the process, offering nice conversations, balloons to the child with us, and thanking us for choosing Malloy. I would recommend making the drive to work with employees here and I plan too whenever the opportunity arises that our family would need a vehicle again. Will definitely be telling our friends and family to shop this dealership.