The service was fine for the chip in my window, setting up the appointment over the phone took 17…read moreminutes! The guy on the phone was jerking around with the prices for the repair and coming to my house charges. He started out at $75.00 then put me on hold, then $60.00, put me on hold then $50.00. Started out at $19.95 for the house visit, put me on hold and said zero dollars. With tax total charge was $54.00. Don't understand why he jerked me around for so long and every time he came back on the phone he acted like he was doing me a BIG favor. Really? I've done business with the WIndsheild Doctor for many, many years and this is the first time I had to go through this crap. Totally unnecessary. I am not impressed by this at all.

Vermont chooses to salt their roads with literal salt rocks- and at the end of 2019 my windshield…read morewas hit with a salt rock and left a little rock shaped dent. I thought that I would get it filled on my next day off but to my dismay it had cracked halfway across my windshield by the time I was out of work the next day. Turns out my insurance had an incredibly high deductible so I had to get it replaced with cash out of pocket. The folks here got me in quickly and were sympathetic to my plight but I had to get the windshield replaced before I could pass inspection in February. Fast forward to today (literally 6 weeks after getting my windshield replaced) another salt boulder hit my windshield and left a little crack. I called over to get a fill immediately as to not have to repeat the last expensive ordeal and they said come on over and we can fit you in! Turns out within the 4 minutes it took me to drive there, the crack spread (thanks, winter) and thus made it unable to fill. The man working the front desk was so nice and basically gave me a "pity discount" because he saw I had just gotten it replaced there and also mentioned if I paid in cash there is an additional discount on top of that knocking off a couple hundred from my total- which is amazing. This is the benefit of going to a Vermont owned and operated place over a large conglomerate is they understand and are willing to work with you. I wasn't just another car on a list, they were kind and understanding and I will always go to them for windshield needs. I can not suggest them more highly.

Jason is cool as a cucumber in dealing with customers and insurance companies. The shop did a great…read morejob of installing a new windshield in a reasonable amount of time. A pleasure doing business with Windshield Works. Dave G

I had fabulous quick and safe service! Excellent customer…read morerelations- very communicative and kind. Will recommend to friends for sure! Thanks Jason 8/13/20

Safelite replaced a windshield (huge crack) in my Silverado truck the day before Easter weekend and…read morethey did an amazing job! They also replaced our war-torn CT's

After sending me 3 messages in 2 days reminding me of my appointment, they didn't even show up.read more

This is hands down the best body shop I could've ever gone to. My car dealership had recommended…read morethe place after I was side swiped with a decent amount of damage to my passenger side. The receptionist Lynn was the MOST helpful and utterly amazing helping me navigate my insurance and figure out what was going to happen. I wish I could recall the gentleman's name who worked out back, but he was also amazing. I picked up my car this AM after repairs took about a week and I can't stop staring at my car. It's back to being brand new and I am thrilled. I hope I never have to see them again but if I ever need any bodywork done again would 10/10 times only go here ever again!!!

After my mother-in-law backed into the passenger door on my wife's car, I was in need of a body…read moreshop. At a friend's recommendation I brought the car to Washburn's, and I couldn't have had a better experience. Erin (the owner) handled everything - submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us (it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn't find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.

*** Quality Body Work! *** Outstanding Customer service! *** I brought in my Mercedes for some body…read morework damage repair, and they were able to get my car in for repairs much faster than other local shops. Once the work began, it was completed quickly and on schedule! Wayne kept me fully updated on the progress of the car and returned calls very promptly whenever I called with a question. The quality of workmanship is 100%! I give my highest Recommendation to Burlington Collision Center and their team!!!

I highly recommend this place I just got my mazda back and I can't believe how good it looks the…read morefact that they worked with my insurance directly was awesome and they managed to get it done before my insurance ran out for my rental that was stress-free they are awesome people and they were so nice enough to stay open for me so I could get my car they really care about their customers and kept me up-to-date on everything they also gave it a nice fresh cleaning and I just want people to know that manufacturers sometimes are to blame for delays so please keep that in mind