This is hands down the best body shop I could've ever gone to. My car dealership had recommended…read morethe place after I was side swiped with a decent amount of damage to my passenger side. The receptionist Lynn was the MOST helpful and utterly amazing helping me navigate my insurance and figure out what was going to happen. I wish I could recall the gentleman's name who worked out back, but he was also amazing. I picked up my car this AM after repairs took about a week and I can't stop staring at my car. It's back to being brand new and I am thrilled. I hope I never have to see them again but if I ever need any bodywork done again would 10/10 times only go here ever again!!!

After my mother-in-law backed into the passenger door on my wife's car, I was in need of a body…read moreshop. At a friend's recommendation I brought the car to Washburn's, and I couldn't have had a better experience. Erin (the owner) handled everything - submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us (it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn't find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.

I have been taking my cars here for years and trust their work. Great team, Great Service…read more Definitely recommend.

These guys shouldn't touch a car with a ten foot pole. Scam artists. Misdiagnose cars. Then when…read moreI wrote a negative review the owner messaged me on facebook 'take it down' then called my place of work twice to try to intimidate me then called my wife at home to try to haver her intervene. I will not be bullied by a shop that is not looking out for the community. I will not be shut down by harassment by the owner. Not acceptable at all.

DON'T GO HERE! This business is dishonest and the owner is extremely rude and unprofessional. I…read morebrought my Alfa Romeo here have very minor rear end damage repaired after an accident. It was supposed to be a 2-3 day job to repaint the rear bumper. They managed to break the wiring harness on one of the rear taillights when they removed it and it can only be repaired by an Alfa dealership (nearest one is 200 miles/3.5 hours away in Boston). I'm sure it was an accident, but Autobahn completely refused to accept responsibility for causing this additional damage to my car and they lied to/tried to trick my insurance company into paying for the damage they caused that was completely unrelated to the original accident. Autobahn has had my car for over *7 weeks now* for a 3 day job, and told me it's my problem to figure out how to fix the damage THEY CAUSED. The owner refused to give me the name of Autobahn's business insurance carrier when asked and then swore at me and called me names on the phone. This is a shockingly dishonest and unprofessional operation. Don't go here, you've been warned!

Good communication and excellent quality repair for difficult damage. Highly recommendedread more

I've been wanting to buy a car from them, a 2025 Subaru Forester they've had advertised almost a…read moremonth. I've called and left several messages. I've tried contacting them through their website and they NEVER respond, I tried contacting them numerous times through Facebook marketplace, they never respond. they NEVER call back. I live 4 hours away so it's imperative I speak with them. as far as I know, they're probably out of business.

Honest guys. Been there maybe 3 times. Adam at the desk is very honest and helpful. Eric I believe…read morewas his name worked in my car and communicated with me directly and together they helped me out. Honestly and knowing I had a budget . Honest fair good place to go

Great experience with a snowy off the road into the ditch accident repair. Even helped me find a…read moreplace to replace my tires. Have used them before and will always go back!

I would rate 10 stars if I could! Leonard's replaced my 07…read moreCamry's door mirror on the driver's side, considering my financial situation he sourced a used part for me with minor scratch but functions as new. When I took my car to him to get an estimate, he just took a look and gave me a price, no gibberish, no lying, everything is fast and clear. Only those with expert skill and an honest quality can do that. What's most important that only cost me about one third of Heritage Toyota's estimate. Very satisfied and would definitely come again.

I had a major spill in my car and they got me in quickly, took care of the mess and it look brand…read morenew. Very happy and will be a repeat customer.

So disappointed!!! I have used Matt before and booked an appointment for interior and exterior and…read morewax at least 6 weeks in advance. Got a text the day before my birthday gift detailing appointment and was told they could not pick up the car...I offered to drop it off... turns out they must have overbooked and really just couldn't do the work. I was offered an appointment 8 weeks out, but declined. Really no apology, no concern from them. I know business is great now and I wish them well, but taking care of loyal customers in an appreciative way should be a priority. Honestly I would have felt ok if I had been given an apology and an explanation.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

I haven't picked up the car yet...and I will update the review once I do....but I have to tell you…read morehow incredibly pleased I am with the way DD&S, and especially Bob F. has made this whole experience. Bob gave me a likely fix/delivery date and kept it, always got back to me with a wonderful, positive demeanor, and fully understood the stresses of an car owner who lives a far distance away. In a time when few people do what they say they will do....Bob has been nothing short of amazing! Thank you, Bob and DD&S!!!! Can't wait to see the finished product.

Excellent work, great price, friendly, knowledgeable service. It was a good sign to me when I got…read moreto Bob's shop and saw his immaculate work area and the high end vehicles he was working on. Bob is meticulous and very skilled. He clearly knows what he's doing and is very honest and straightforward.