This will be my second time using CWF. And the quality of service has gone way down hill. And this…read moreis not a review bashing a business, but my actual experience. Two years ago I had my 2019 f150 fully tinted. All windows and the windshield. And they did an amazing job. Phone calls were answered to set my appointment, there was no waiting the day of my appointment, and they did a high quality job for my install. Fast forward to now, i had a windshield replaced and needed my window retinted and it was boarderline a nightmare. It was almost impossible to have someone answer the phone to even set up the appointment . The day of my appointment, I came in at my scheduled time only to wait in the lobby well over 4 hours with other guest, some who had to wait even longer than I did. Only to come back another day for them to also install the Brow i ordered as well. When i got to my truck after the first time there was still scraps from cutting the tint film on my floor boards, and luckily i have all weather mats because the floor was very wet. Also not a bash, but the installer broke my vent mounted cell phone holder and only told me about it after i asked where it was. Fast forward about a week i came back to have my freshly tinted window retinted because the cuts didn't fit the window and there were bubbles that were not going away. The second time the window was tinted was better but i still am not completely satisfied. The hand cut portions still have very sloppy cuts. It was good enough to hold me over until i either sell the vehicle or have to tint the window again.

Terrible service! Very unprofessional I've never seen anyone leave such a mess. Windows were tinted…read moreon completely clean car, just detailed and waxed, water and who knows what was running all over inside. Definitely do not recommend!

I can't say enough good things about Fender Mender, and especially Sean. I came in after getting a…read morequote from another body shop that was thousands of dollars for what they claimed was a major repair. Sean took one look at my car and told me to hold on before spending that kind of money. He personally buffed out a large scrape along the side of my car, and it now looks almost like new. What really blew me away is that he didn't charge me anything. That level of honesty and kindness is rare, especially in an industry where it's easy to overquote. Thanks to him, I saved thousands of dollars and avoided unnecessary work. If you're looking for a body shop you can actually trust, this is it. I wouldn't go anywhere else.

They did a butcher of a repair job. They charged for work they did not complete and returned the…read morevehichle with over 3500$ worth of damage. They filed fraudulent supplemental claims for nonexistent repairs in order to compensate themselves for warranty work For mismatched paint repairs. The owner and his GM daughter (who admittedly did hair 2 years ago) were not professional and just trashy.

I used Diamond Glass Tinting to get my wife's 2012 Mercedes C300 Sport tinted to the legal South…read moreCarolina limit earlier this week, and I couldn't be happier. My appointment was for 1 PM, I walked in, discussed my options, and walked out. I got a call at 3, and the car was done. Go pick it up, and it just looks amazing. The tint film is completely different than what was used on my Mustang in NJ, and it looks 100 times better. I'm a perfectionist when it comes to my vehicles, and I can't find one flaw in the installation or quality of the materials. Further, if you buy the mid-grade Carbon, or higher end CXP film, you get a lifetime warranty that can be transferred to the next owner and is serviceable at any dealer that sells that brand of film. I'll definitely go back, and have already sent a few people their way. Absolute aces.

Wow. Not only did they overcharge, but 3 days later my…read morewindows appeard to have bubbles in them! Either the installer was was bad or the tint film was bad....Or both! Hire this guy at your own risk. hope this helped, Tanner

We were referred to Chris and Eric by the Asst Mgr at Dollar General on Remount she kept raving…read moreabout how much they had helped her so my husband decided to take his Silverado truck their for a front windshield These guys did an excellent job! They were both very professional and truly care about the customer would definitely go back and highly recommend them!

Family owned and they do an amazing job! I tell everyone that I know to use them because they care…read moreabout their customers and the work that they do!!!

Mr. Mel is phenomenal! He owns an incredible shop, and I cannot recommend him highly enough. He and…read morehis employees are truly fantastic. From the very beginning, he took the time to listen carefully and thoroughly assess my car repairs. After being rear-ended, he made sure all of the damage was completely documented so the repair could be done impeccably. The repair itself was incredibly well done and impressively quick, too. His pricing was more than fair, even though the other party paid, and the value they received was outstanding. I left with a smile because my car was in better shape than it had been in quite some time. I hope I am not in any more accidents, but if I am, I know exactly where to go. Please consider AAA Action Auto Body. You will not be disappointed!

Mel and his employees are fantastic. They are helpful, and the work they did on our two cars was…read moregreat. My husband took his F150 truck in for repair because he had a damaged tail gate. Mel replaced the tail gate with a new one and painted it to look like new. I took my BMW 428i in for a scratched fender and Mel repaired it and a few other dings too at a very reasonable price. I highly recommend AAA Action Auto Body for their service and price.

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

DO NOT take your car here for servicing. They tricked my wife into paying $800 for the first…read moreservicing appointment on a brand new car, when all we needed was an oil change. The second "service" appointment they tried to tell me it would be $1,500 and I said no I only want what is required for the lease, and they did a $200 oil change. The car was less than 2 years old and had under 10,000 miles and the guy called me to try to charge me $1500 for new tires, because they were "worn down". These guys are complete scam artists.

LADIES be sure not to work with jay ross at baker Mercedes mounth pleasant to purchased from him a…read morebrand new car because my care was total loss I paid for BRAND NEW CAR he sold me brand new damaged car I made a big mistake a new car from him I payed 30,000 dollars cash down payment when the car came it had lots of damages plus cosmetic issues tooI had to drive it out of the lot after showing it to him the manager and the garage manager I was driving a rental car jay had called the enter price to come and take the car I didn't have any other transportation! don't think you can count on the management to make it right they take your money and you are on your own I had emailed them with no respond I worked with AJ Gifford the general manager i ask him to give me my money back to go get a car from other place or get me a new car with no damages he is the worst instead of make it right he is unfair he wanted me to trade a 6 mounth old new car and loose 20,000 dollars and the car only bad 2,000 miles on it they sold me damaged brand new car because I didn't trade it in and loose 20,000 dollars in 6 mounth it's insane so he got upset he ordered the garage not to do any work on the car and not to take any of my calls and he told me to go take it to Myrtle beach it's 2/12 hours away from where I live Charleston SC and told me he is not going to honor the warranty work on my car they sold me a brand new damaged car it have lots of problems and I'm a single women and here I Am I only needed to replace my total loss car it has been hell for 8 mounth so far! ladies be smarter then I I trusted them because this's not only a new car I had purchased i have never ever ever this had happing to me like this Before. LADIES GOOD LUCK!

Was in from out of town & had a nail in my tire ,gave them a call they said bring it in, they fixed…read moremy tire & said no charge ,on top of that they were very nice ,would tell anyone to go there ,i also lived in mt p 20 yrs Carmine

Fantastic customer service... Totally different, and better experience than our previous highly…read morerated mechanic. We are definitely switching from here on out. Fair prices.