We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

Charleston Auto Glass knocked it out of the park again. They replaced the massive windshield on my…read moreRam ProMaster, and the whole experience was smooth, fast, and genuinely friendly. The waiting area is surprisingly cozy -- comfy couch, fast WiFi, and just an overall relaxed vibe that makes the downtime easy. This was my second time using them, and the consistency is what really stands out. Nick was my technician this time, and he was chill, professional, and easy to trust. You can tell they know what they're doing and take pride in doing it right. I'll definitely be back the next time I need a glass repair or replacement. Highly recommend these guys -- reliable, friendly, and they make the whole process painless.

The best! My best friend recommended Chas Auto Glass and he wasn't wrong!…read moreFrom handling insurance to getting the job done in a respectful and efficient manner, these guys have it covered. They even have free wifi in their waiting area....not that you will have time to use it... Highly recommend --Busy-Single-Mom-Professional-Travelling-Middle-Aged-Woman

I've been bringing my car to sheaf for a couple of years now and each time I'm impressed with their…read moreservice! They are always super helpful and courteous! Always upfront about the cost and I never feel that I'm being swindled into a service I don't need! Great work!

I was charged over $1000 more than the quoted estimate & they left my vehicle with electrical…read moreproblems that I didn't have before. Kept my vehicle 2 month & did not take care of while in their shop. Actually drive it 200 feet from behind their shop on a FLAT tire right in front of me. They hung up on me when I called to question the price difference. DISHONEST & DISREPUTABLE COMPANY!

Update on my review for being ripped off. I found out that my car had a fairly new radiator. Most…read morelikely the radiator was leaking fluid because the belt was causing damage to the upper radiator hose. So we got ripped off for the radiator in addition to them claiming we needed a new water pump and upper radiator hose. Beware! Stay away!

Mack's Garage on Dorchester Road in North Charleston is a great place to go for all things quality…read moreautomotive repairs. They are reliable and consistent in their level of customer service. The staff here is very skilled and efficient at getting everything ready.

NEVER AGAIN!!!! 10 OUT OF 10 DO NOT RECOMMEND!!! I gave these people 8 times to fix their mistake…read moreand they never took responsibility for the things they messed up. They put a faulty radiator in my truck and try to say someone put oil in it (like what). Told me "I don't know what your financial situation is, but you should get rid of your truck". Took it to another mechanic to find out the "new" radiator they supposedly put in was not good. I wasted so much money on this place, I'm so pissed off cause they totally screwed me out of thousands of dollars.

I took my car here and wish I hadn't. There is No communication with me and none within the shop. I…read morecalled to clarify and I asked them to repair a flat tire but not replace the tire pressure monitor. They didn't even fix the flat tire and refused to when I picked the car up. They said I needed a new TIPM. When I called two days later (before leaving work to pick the car up) they said I didn't need a new TIPM but a new a/c actuator and the car would be ready in a few days. The cost decreased but the car would not start the next day after picking it up. They rewired something so that the fuel pump was on constantly. Also, the problems that led me to get the car worked on originally were still there. Charleston Auto Electric told me that I had leaking valve cover gaskets and intake gaskets. They are not leaking and another garage confirmed this. I paid over $500 for Charleston Auto Electric to fix nothing, cause more problems, and yell at me in the lobby when I pointed out that they had communication problems and that my flat tire was not repaired. I had another location scan the Tire Pressure Monitor that Charleston Auto Electric said was not working. It works perfectly Another garage fixed all of this locations' errors, and they did it for less. If the owner reads this, please contact me. I would love to fill you in on what is happening in this location.

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.

Was in from out of town & had a nail in my tire ,gave them a call they said bring it in, they fixed…read moremy tire & said no charge ,on top of that they were very nice ,would tell anyone to go there ,i also lived in mt p 20 yrs Carmine

Fantastic customer service... Totally different, and better experience than our previous highly…read morerated mechanic. We are definitely switching from here on out. Fair prices.

I bought a classic, 30 year old van. I took it to AA for service. Dillon and his team are top…read morenotch! I'm a female. Dillon would take the time to explain the issue to me, what he would do to repair it and why! Even more shocking? The price!! He was very fair, reasonable and affordable!! I've never met a more helpful, patient and personable mechanic in my life! He is the ONLY person I would trust my van to!! (I tried to push a tip on him, but he refused.)

I was able to bring my car in the same day and have it fixed for a very affordable price. Will…read moredefinitely be using them again!