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    Auto Glass Discounters

    3.7 (6 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Auto Glass Discounters

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

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    Do NOT use this company. Awful work and now they won't call us back. I'm sure this review will get deleted and if it does, I will be sure to repost everyday to warn the next customer. They sent a tech who had no idea what he was doing and tried to put the window in the wrong way. He completely damaged our new truck. The next day, they sent another tech to fix the other guy's mess. After making me miss 2 days of work to be home for this to get taken care of, they wanted me to pay full price because they "had to send 2 techs" to our home. The "manager," Jeff, literally insulted, threatened, and argued with us about giving a discount for what we had to go through and after knowing our vehicle was damaged. We sent multiple pictures to Jeff, proving the damage, as well as his tech on camera causing the damage. However, they refuse to call us back. Now we have hundreds of dollars coming out of our pockets to fix this company's disaster of a window replacement. Unbelievable. Answering to your comment, Gary: This shows the complete ignorance and disrespect you have for your customers. Here you are arguing with me over something that was 100% your company's fault. After day 1, we were told any damage to the vehicle would be fixed at the company's expense. Nothing was fixed On day 2. The "let's make a deal price" was agreed upon between Jeff and my Fiancé with him stating the full warranty would be honored with the receipt from your company, yet no one will take our calls or have enough respect to call us back to resolve the damage caused by your technician. The door now rattles with glass at the bottom, which was a careless job. Stop making excuses. Fix the problem, you know it's there.

    Water on dash
    Christopher D.

    I went with this so called company because of the price. I had about 5/6 delayed reschedules. Not very professional Off the bat. Also They don't validate their warranty, or the 100% satisfaction they so call "guarantee!" I had this company replace a windshield that a few weeks later started to leak. I had previously found a leak in the sunroof which was resolved before the windshield install. They came to "fix" their first mistake which was left visually unpleasant. The owner Guy Carroll avoided phone calls, phone messages, and text messages. He wasn't man enough to answer. I then emailed him, and his excuse was to tell me it was not warranted through an email after I paid, the job was done, the leak had occurred, and not before. Not quite sure why anyone would hire/pay for this service if it isn't warranted. His response to this will be "my staff told you it wasn't warranted!" That never happened, there's zero proof, and there's nothing stating this. No email, no text, no paper to sign stating this. In the pictures he states this himself that they will not warranty it! It would have taken about 20 minutes to fix but You get what you pay for with this guy! Cheap isn't always better. They have been sent a letter of intent to Pursue them through the courts. There's a four year statute in Ohio for a breach of warranty, and up to $6k in damages through small claims. Will update later if needed In response: The owner never stated there wasn't a warranty, and Obviously the owner can't read! I stated up to $6k in damages through small claims.

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    23 hours ago

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    1 year ago

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    Gary C.

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    2 years ago

    They are excellent, professional, affordable and didn't compromise on quality. 10/10 highly recommend for all your glass replacements.

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    Gary C.

    Thank you for your review Katie!

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    2 years ago

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    Gary C.

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    3 years ago

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    Gary C.

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    2 years ago

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    Auto Glass Discounters - windshieldinstallrepair - Updated August 2026

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