The best customer service ever! So friendly and helpful. I will never use another auto glass…read morecompany PERIOD! 5 stars plus!

What started as a little pebble chip a few months ago, quickly became a full windshield crack in a…read morematter of two days... thanks to the heat. I filed the claim with my insurance last week through the app. We have Progressive and it only took just a few minutes to insert my info. It automatically generated to Safelite but was given the option to choose my own repair ship. H&S Auto Glass came out to my work today and replaced the windshield in a matter of 30 minutes. Everything was extremely convenient and communication was fantastic. Highly recommended!

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

I had a complete windshield repair scheduled to be done at my home in Spring 2021. Everything…read moreseemed to go off without a hitch. Unfortunately, the windshield wasn't installed properly. It was rattling and I could hear wind coming in through the passenger side. I had to go to the store so that they could look at it. They found nothing wrong. After that visit, I was able to get video of the noise coming from the windshield, and took my car back again. That time, they said that some clips were loose, and they were able to fix it. Unfortunately, the noise from the windshield continued. I called to let them know that I was still having problems and the person I spoke with on the phone said that I had a second full windshield repair, which I definitely had not. I had gotten a text from Safelite, informing me of service completed, on a day that I most definitely did not have my car there. I figured they just mixed up a phone number. But no, they actually tried to say that I got my windshield replaced twice. The glass chipped in less than four months. The entire experience was absolutely horrendous. My windshield never was installed properly, I was told I received more service than I did and now it's chipped too. I will never use this company again, and will tell everyone that I know to stay away! What a mess! Attaching a photo of their response to my review on Google. Thanks for the great work, guys.

Highly satisfied! They worked around my schedule and got my car done quickly. I got it back looking…read morebrand new. The inside literally looked like I had it detailed. He was very personable and caring and also gave me insurance advice. Will definitely be returning to this location if I ever have any car troubles in the future. I recommend!!

We were in constant communication with Nate Burt at Liberty Collision Center in Franklin, Ohio. He…read moredid a great job not only fixing the car that insurance wanted to total, but advocating for us to repair the vehicle. The car looked perfect when it was returned to us. We appreciate all that he did to help us in a terrible situation. We will always return, if ever necessary, to Liberty Collision Center in Franklin, Ohio because of Nate and Heather. I also want to give big time credit to the staff that repaired the vehicle. They truly have a gift to make something that is broken look brand new again. We feel whole again! Thank you Liberty Collision Center!

I have had several cars get the windshields replaced here (Springfield, N. Bechtel Store) and they…read morealways do a great job. DG

Had a problem with water leaking inside my van. Thought the windshield might be leaking. Gates…read morebro's diagnosed the problem with water being transferred to the heater box. They even got rid of a mouse nest in the channel while they were in there. Service was excellent and they wouldn't even take any $$,s for their time and service. They have replaced a windshield in the past as well as fixing a chip in another windshield. Well satisfied and highly recommend. Excellent service and quick turnaround.

Ashley got me taken care of and the tech explained to me that what I thought were chips were…read moreactually just scuff marks. Would 100% go again.

I broke my rear glass due to the cold weather. Called this place and made an appointment. The staff…read moreare very polite and efficient. Their communication was very quick and responsive. I took my car in and they changed the glass in 45 min. Decent prices too. They also come to you home and fix with no extra charge. Overall a great place.

Extremely fast and kind. I had a super pleasant experience. I can't recommend this place enoughread more

We've taken our car and truck here. Always first rate service and the work has been fantastic…read more I wanted take a moment and share a story with you all about my son's truck. Its a 2007 Tacoma. Just a regular truck no bells and whistles but what makes it special is it was my dad's last truck. He and my son would take rides together just the two of them. When dad got sick he asked me to make sure my son got the truck. He did and we've kept it in great mechanical order, but the white paint lost its luster and I just happened to put a nice dent in the right rear quarter panel. I promised to get it fixed and Gerber was the only real choice. When they estimated the fixes, we talked about the old and new paint and well we decided to fix more. To say the truck looks amazing really doesn't capture the change in it or in our love for it. I know its just a truck but there are trucks and there are trucks. This one will be with us forever and the care, respect and craftsmanship that Gerber brought to the work was incredible. Thanks to the team for treating us and our rides so well.

My 1978 delta was sitting around collecting dust and fading away. Maaco gave me a great price along…read morewith speedy service and a top notch finished product. Joe was very helpful in the decision making process, I will definitely recommend and return in the future.

MAACO has painted this same vehicle twice with no reports of "Bondo or filler" as there are none…read more The second time was for a paint job and repair of a scratch on the upper right fender for an additional $194.00. The scratch reappeared within a year along with additional paint bubbling and a semi-vertical scratch in the bubbling paint due to shoddy work and they were timely informed of this. Dean Price subsequently lied to my face and stated it was because some Bondo fell out. This is untrue as Bondo does not "fall out" according to their 3M Website. Then he gave me an estimate of an additional $500.00+ to again repair their own shoddy work. Reported this to the Ohio Attorney General in which Dean made more misrepresentations. This is INTOLERABLE and I will have no choice but to substantially escalate this issue. I no longer trust this MAACO to repair their own shoddy work and demand a refund and the cost of proper repair and painting.

I had to get a repair on my car. I hit something on the highway that tore up my bumper and…read moreundercarriage. The service I got from them was great. They where fantastic at letting my know how much it would be to fix and how long it will take. They had it repaired by the date they told me it would be done. The car looks great now. I definitely recommend them. The value was good. I have included my before and after pictures.

I ended up at Collision Center of Dayton by accident. I needed air in my tires and was intending…read moreto go to the dealer to have it done. I have a fractured vertebrae in my back and cannot bend over. When I pulled in to ask for a "favor" they could not have been nicer. In the world today, it's nice that people will lend a hand when you are struggling and need the help of others. It was so much appreciated that I had to say Thank You again!