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    First Class Auto Glass

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm
    Updated 2 months ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - First Class Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

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    Recommended Reviews - First Class Auto Glass

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    4 months ago

    Quick and easy process. Showed up right on time and window looks great! Highly recommend!

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    Sam B.

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    Safelite AutoGlass

    Safelite AutoGlass

    2.0
    (4 reviews)

    Terribly disappointing experience with Safelite from start to finish. I initially brought my SUV in…read moreon Monday for what was supposed to be a simple windshield crack repair, as directed by my insurance company with a $0 deductible. Within minutes, I was told that while attempting the repair, the crack spread further and the windshield now needed to be fully replaced resulting in a $500 deductible for me. While I tried to give the benefit of the doubt, the situation immediately felt questionable. After waiting for the replacement windshield to arrive, I returned yesterday to have it installed. When I came to pick up my vehicle, my husband immediately noticed damage on the top of the SUV that was not there beforehand. The original crack was located on the lower left side near the VIN number, nowhere near the damaged area. The night before the appointment, my husband, a friend, and her husband had all closely examined the windshield while I was sharing the situation with them, so we are absolutely certain the damage did not exist prior to service. At first, my husband thought the mark might simply be adhesive residue from the repair, but after rubbing it, it became clear the vehicle had been scuffed/damaged. What was most frustrating was the complete lack of accountability from the staff. One employee mentioned he had taken a video of the scuff, but by that point the damage had already occurred. Rather than addressing the issue professionally, the interaction felt dismissive and defensive. I am extremely disappointed with how this entire situation was handled and will not be using Safelite again. I strongly encourage anyone bringing their vehicle in for service to thoroughly photograph and video their car beforehand to protect themselves in case damage occurs during the repair process.

    If I could rate them zero stars, I absolutely would. They cancelled my appointment not once, but…read moretwice. Even after booking ahead three weeks out, they call to tell me they won't have technicians available to come out to me. Then why in the world are you scheduling appointments you know you won't or cannot fulfill THREE WEEKS OUT? Complete travesty of a company. Terrible service and completely unprofessional.

    First Class Auto Glass - windshieldinstallrepair - Updated July 2026

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