Highly satisfied! They worked around my schedule and got my car done quickly. I got it back looking…read morebrand new. The inside literally looked like I had it detailed. He was very personable and caring and also gave me insurance advice. Will definitely be returning to this location if I ever have any car troubles in the future. I recommend!!

We were in constant communication with Nate Burt at Liberty Collision Center in Franklin, Ohio. He…read moredid a great job not only fixing the car that insurance wanted to total, but advocating for us to repair the vehicle. The car looked perfect when it was returned to us. We appreciate all that he did to help us in a terrible situation. We will always return, if ever necessary, to Liberty Collision Center in Franklin, Ohio because of Nate and Heather. I also want to give big time credit to the staff that repaired the vehicle. They truly have a gift to make something that is broken look brand new again. We feel whole again! Thank you Liberty Collision Center!

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

Service Tech (William) was great. He was very thorough, polite, and informative. Chip was fixed…read moresuper quick. He let me additional paperwork on warranty and his company business card as well.

Yelp... Could you please make it possible to add six stars on your reviews? This place is…read moreincredible! Excellent work. Very fast turnaround. Solid warranty. Great attitude among the folks who work there. You can tell they are happy doing what they're doing. Like the old saying, "If you love what you do, you'll never work a day in your life." Rarely do I have advertise for people but, I am going to make an exception for 'Beyond Kompare'. They had a 2X shirt with all of their info on it. Actually a very nice shirt and design. So, yes. I went there! And, I got the shirt!

Good service, no issues with my truck after it being detailed. I wish they made pricing easier, I…read moredidn't know the price until after I had sent them an email. Plus an under carriage was is extra which seems odd. However, the interior detail was great. I'd go back.

Professional and quality work. Recommend. I windshield…read moresomehow ahad a crack in the glass develop on the side and was running in the glass. Had it fixed with if hours from seeing the problem.

1st appt rescheduled by text day b/f -windshield not there. 2nd appt confirmed by them morning…read moreof--noon appt (cust waiting) Told @12:30 they didn't have windshield--might be on truck between 2-4 ..or not. (?) If on truck but not there til 4 can't install that day b/c 5 pm close time and it takes 1 1/2-2 hours to install. Took Uber home @12:30 got call @2:40 install complete (WTH?) Had to Uber back next morning. Told by mgr Matt Eggleston that warehouse @ location suddenly closed & all staff laid off by corporate day of appt. they didn't know where anything was.... He agreed to pay for my Uber trips (I paid tips & upgrade) but then only sent check for 1 trip b/c (direct quote) "unfortunately we have parts issues all the time" ?? But had email from him on 6/12 "can I please get your address for the Uber reimbursement". I would avoid this company-sounds like it's failing. Wonder how they would handle it if you had a poor installation problem?