I called before their stated hours hoping I could leave a message and they answered the phone. I…read morewas able to schedule an appointment for the same day and they were actually out in less than 2 hours. They charged half of what I was quoted at another national company and the quality of service was great. The technician was friendly and did a great job. I highly recommend them.

Darrell is Not honest. I was quoted $73 before the job was completed. When Darrell arrived to…read morerepair my windshield he gave me a quote of $92.00 because of the additional crack. I sent 2 pictures of the cracks prior to the service and he quoted me $73.00. I didn't know it was a tip for the service because the information was not provided to me. He included a $73.15 tip for the service. because he left the invoice in my car. That wasn't told to me either. I paid the $146.09 but I will NEVER use this company again. Darrell should have been HONEST and provided a breakdown of his services. The experience was horrible.

Hampton Roads Autoglass was very responsive, had the best pricing, arrived as scheduled, completed…read morethe job in less than an hour, and did great work. Highly recommended.

Our windshield replacement went flawlessly. Josh was very communicative and completed the job…read moreprofessionally. Hampton Roads Autoglass provided us the best price. We are extremely pleased with the service we received and would highly recommend this business.

Our gorgeous SPA shower in our new build was brought together by Ray, Tony, and Frank with the…read morebeautifully designed and expertly installed glass enclosure from Binswanger Glass. Our builder absolutely made the best choice in referring us to Ray. The streamlined process went smoothly because of the open communication by phone and via text.

I had a small piece of glass to replace. It wasn't that expensive but when I went to pick it up…read more The guy handed me the glass back . Unwrapped when he hand the customer beside me wrapped up. I made him take mines back a wrap mines also. Other than that no one could find it at pick. Waited to long for such a small piece. That job was done well tho .

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

We recently needed several glass showcase units removed from a Jared location and hired Glass…read moreDoctor for the job. Unfortunately, our experience was extremely disappointing. Scott spoke very confidently about his 26 years of experience and assured us they were fully capable of handling the project. However, when it came time to perform the work, he and his crew were unwilling to proceed. They required full payment upfront (over $10,000), quoted what we felt was an unfair price--which we were still willing to pay--and then ultimately walked off the job without even attempting to remove the two glass pieces onsite. We ended up hiring another company that completed the work efficiently and professionally, and their quote was nearly half the cost. Based on our experience, I would not recommend Glass Doctor for commercial project.

Safelite is what my car insurance used. I still hear a rattle in my windshield even after they test…read moredrove it. I may call them back and have them look at it again.

Absolutely the worst windshield store in the local Chesapeake area. On TWO different vehicles (2-3…read moremonths apart) that i unfortunately had to have windshields completely replaced, this subpar establishment completely waisted my time with 4 pointless appointments. I booked 4 different appointments (2) mobile to be done in my driveway and (2) in shop and all of them resulted in them no being able to complete the replacement because "their manager" didn't conduct the correct inventory resulting in them not having my windshield!!! I took (3) different days off from work to have this done and not even an apology was given, simply let use reschedule you... The last two appointments I even doubled checked to ensure they had my specific windshield and the manager responded "Yes sir, we book appointment with the VIN so we have your windshield on site".... Save your time and simply book at ANY other windshield shop not named Safelite because they will waste your time 100%. To top it off, when I picked up my vehicle today (June 12, 2026) they left my vehicle unlocked! Like this place can't get any less professional. Be smarter than me and go elsewhere. I used my progressive insurance which they recommend Safelite but you can pick your own windshield place so I HIGHLY recommended you avoid safelite.

They were quick to fix my window! I so appreciated the quick service, they were able to schedule me…read morejust a couple days out which was a blessing. I dropped my car off and walked to Sunrise Breakfast Shoppe. A few minutes after I finished my breakfast I received the call that it was ready for pickup. I couldn't tell my side window was ever broken. Months later and it still works perfectly. I really wish they did small windshield repairs too -- I have a few chips that I wanted done at the same time but they don't offer the service.

Absolutely incredible service! Chris pointed out to me the previous issues with the installation,…read moreand cheaper than Safe Lite! True professionals that went above and beyond! Thank you!

Made an appointment on a late Sunday night and they were able to come to my apartment complex and…read morefix my windshield that Monday afternoon. They were quick and efficient. Instead of paying $900 out of pocket at Safelite, Glass America charged me $415 out of pocket!

A dirt/rock wind storm broke the side window on my husband's car. We drove past Glass America…read moreafter going to the farmer's market down the street, so we called them when we got home. Their price quote was more than what another company was charging, but Glass America comes to you, so we scheduled an appointment. I was given a time frame appointment window and the technician called only half an hour into the 3 hour time frame. He promptly arrived at our meeting spot since he can't get on base. He was very friendly, professional and provided awesome customer service. He completely the job in the time frame mentioned and I was on my way. When my husband picked up his car, he told me that the technician even vacuumed out all the broken glass off his backseat! Would definitely recommend this company!