Earlier this week a gravel truck deflected a rock right into my windshield as I was driving down…read moreRt. 47. I made a claim with my insurance company and they provided a list of auto Glass companies in the area. I chose to call Auto Glass Technique in Carpentersville and I am so happy I did. They are kind, caring and responsive and the owner Luis personally came out to my home to replace my windshield. He is truly knowledgeable, skillful, and systematic with regard to windshield repair and replacement, and surely made my anxiety about the replacement go away! Auto Glass Technique is the company to call for sure. Thank YOU so much!

Only have had one experience with this company and it did not go well. I set up an appointment to…read moreget my windshield replaced. I waited and they never called or showed up. I left messages and called days after and never heard back. I would not recommend this place.

Technician Marco was awesome. The service the quality the amount the convenience of them coming to…read moreyour home showed up 10 minutes after he was told me he was scheduled, but he called me. Awesome job in an hour and a half.

Horrible! Quote for windshield = $600…read moreDrop off car, new price = $1,400 Don't waste my time with a fraudulent quote.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

you replied to my post to reach out to customer service. I've sent three emails, 25 days after my…read morereview and not one response! my insurance company paid so now you ignore me? I was able to retrieve video footage of the installation and when your installer cut the wires to my dash camera. This wasn't an accident! Is it better to report this to the BBB or local news station? I can see I'm not the only customer with issues from this location.

I needed a windshield replaced and my insurance suggested Safelite. There were a few locations…read morearound me, but I decided to go to this location based on the reviews. I kind of wish I went to a different location... My windshield was replaced with a new one but as soon as the work was done, I noticed a scratch on my car above the windshield. First, I was shocked that service rep who worked on my car did not notice this scratch. Second, I spoke to the manager who informed me that they will be ordering a touch up paint from Mazda so that I can come back for the 2nd time to get the scratch covered up. Long story short, but it took over a month for a touch up paint to arrive and that was after multiple follow ups since no one from this location was keeping me in the loop (manager even said that he forgot to order paint initially). Then once the paint arrived, I came back to this location and the same service rep touched up the scratch. I asked for the remaining paint to be given to me so I can use it in case I need to touch up my car again but he refused to give it to me. Once I got home I noticed that only HALF of the scratch was touched up - I contacted the manage again and he dropped of the paint to me the next day so I can do the full touch up myself. In total, this location was quick, but their work quality is very poor with very low attention to detail and bad customer service/follow-up.

WOW!! I have delt with auto repair people in the past but this was above and beyond the best…read moreresponse time and quality work!! Rick is extremely knowledgeable about auto glass replacements/repair. He walked me through the entire process and I am very satisfied with the workmanship. I will most certainly use Autoglass MD in the future and reccommend him to my friends and family!

I called Auto Glass MD after a rock cracked my windshield. I did a little bit of research and…read morelooked up a few auto glass companies in the area. Auto Glass MD stuck out to me because they come to YOU to repair your windshield (which is super convenient for everybody). I scrolled through the company's website and Facebook and loved the fact that I could send a quick email for a quote and got a response within 30 minutes. They're even able to respond via text messaging (for those of us who hate being on the phone). Rick from Auto Glass MD came out and finished my windshield right on time for me to enjoy the day! I paid exactly what was quoted by Rick, not a dollar more. I felt comfortable knowing that I had someone who knew what they were doing work on my windshield. I didn't feel like I was being ripped off just because I'm "a girl who knows nothing about cars". I would highly recommend Auto Glass MD to anyone in the Chicagoland area. They're reliable, professional, and undeniably budget friendly.

ahhh .... the oldest trick n the book .... the bait-n-switch is alive at Belle Tire in Algonquin…read more Yesterday (2/18/26) brought in a flat tire to get it fixed and they looked at it for a few seconds and then said "Nope the tire is too old" and recommended a new set of tires .... hmmm ... 5 stars for BS ... 0 stars for customer service... I may be old but I ain't stoopid... I then took the tire to Discount tire down the street where they also looked at the tire (and also measured the tread depth) and said "No Problem" and fixed the tire...

Needed new tires on my car and decided to check this pace out. I got them here for a fraction of…read morethe cost at the other places I looked at! They had a coupon online they took a significant portion off. The guys were so friendly and the process was so easy. I will definitely be back!