Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

I highly recommend Cassidy Tire and service for honest and reputable mechanics. Michael Bailey…read morewent above and beyond with his amazing customer service. I was getting a car ready for my son who is a new driver. He ensured that the car was thoroughly checked over and was genuinely concerned about our safety. It is no wonder that this family owned business has been around for decades due to their integrity and altruistic customer service. I will definitely return for all of our vehicle needs.

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Discount Tire is my go-to for tires. They are efficient and quick. Their prices are comparable and…read moretheir service is excellent. I got a flat yesterday, brought my car in immediately without an appointment. They were able to diagnose where the leak was and unfortunately it was in a spot that wasn't where they couldn't repair it. Since I got my set of tires from them and it fell under their warranty, they were able to prorate my new tire at almost half the cost. $140 out the door for a brand new Bridgestone Drive Guard Plus run flats. I'll continue to come back here for my tires . Pro tip: they can repair your flats for you for FREE even if you didn't buy your tires there!

I have always been very happy with the service and work provided by Discount Tires, however the…read morelack of respect for customers time is becoming an issue. This is now the second time I had a scheduled appointment early in the morning, but upon arrival every single bay was full and my vehicle didn't get into the garage for 45 minutes after my scheduled time. The entire process to rotate the tires was no more than 20 minutes however, the issue is I had a scheduled appointment. There was no apology, no explanation, just an expectation that I was to wait until they decided to get to it. I also noticed on the vehicle tracking app it stated they were done 10 minutes before I even received my vehicle. If you have paying customers that take the time to schedule an appointment please be considerate of our time. I am seriously considering a new location if this continues.

Adrian runs a great shop! You will not be disappointed. He delivers on every point of service and…read morehe is a great communicator.

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Good service very realible and reasonable. ask for don, nick, and george they will for sure help u…read moreout!

Needed a battery for daughters truck. They got me right in. Fair price with no up sell tactics.read more

Called for an appointment and talked with Mark. What wonderful service I received. Oil change went…read morewell and they did a full inspection of my car to let me know that everything was OK, ready for a trip. I would recommend this place highly

It was raining at 5pm tonight when my right wiper "died". I called Mark at Mastertek who got me in…read moreright away. They tightened the bolt and we were good to go AT NO CHARGE He Just wished us Merry Christmas. Honest and fair. So lucky to have them in the neighborhood.

Excellent work and they helped me out they are very polite!!! Really recommend queens auto service.read more

I brought a new- used vehicle to Queen Tires for inspection and was given an overt priced summary…read moreof repairs needed and they ignored an ABS light with no explanation of what repair needed. The estimation for all repairs $4 to 6K and that was w/o using a computerized scanner to check every function I took to another repair shop and was quoted half that amount AFTER a computer scan to pin point issues. I had left a few VM messages for 'AL' shop Manager and didn't receive any courtesy call back. fyi

I had a flat tire, needed a replacement. He helped me out quickly, explained my options, pricing, &…read morewas very helpful! Great to talk to, wasn't a long wait.

The team was super helpful and communicative. We dropped this overnight and in the morning I got a…read morecall with succint details and clear cost updates.