Compared a few places for windshield repair cracks and this place was very reasonable. The staff is knowledgeable and friendly. I appreciated that they got me in and out of there really quick. read more

I brought my car in recently to replace the windshield due to a crack. They did the repair and everything seemed, fine, however after driving the vehicle, I noticed the rear view mirror was loose, so it couldn't be utilized while during the vehicle. I called them and arranged to come back and have it fixed. The worker and manager immediately said they needed to assess the damage to determine if it needed to be fixed. Their customer service is terrible as the workers & managment do not care about customers and their service. read more

I came here so paranoid about having to replace my whole windshield as I got hit by a large size rock. It was rainy and I feared if it getting worse. Francisco helped me out and explained the whole process. He was able to save my windshield and all for a very reasonable price. 100% recommend this Buisness. Thank you Francisco read more

Auto Glass Now - Trying to get this Windshield damage fixed. - Auto Glass Services Near Me - La Habra, California

I could not believe how poorly this establishment was managed. I received a call letting me know my glass was in so I went ahead and scheduled my appointment at 10 instead I received an appointment at 8 AM on top of that my glass had never came in. This place is unorganized, dirty inside and out they lack in people skills would not recommend this business. I'm surprised this place has four stars. read more

When I scheduled my appointment, which was very convenient and easy by the way, the man was helpful and friendly on the phone. He was someone from a generalized call center. The lady, Cindy, from the actual store called to confirm my appointment and get some additional information. This is where she and the company really stood out to me with their customer service. I had told them my car was a 2012. Which I thought it was.(couldn't remember!) She called to clarify as the VIN was showing a different year and this would make the windshield different. I really appreciated this as it corrected a problem and saved me a hassle to reschedule and come back had it been left as I had told them. I appreciate their thoroughness, friendliness, professionalism and customer service! The work was done on time and done well. This is the second time I have used them. The first was a broken windshield from a stone on the freeway (insurance covered it- I didn't know they would- something to look into) And this time I went back because of the good service the first time. Thank you Auto Glass Now! read more

After one more phone call I was informed that there was a GM change and my windshield replacement was lost in the change. 3 days later I had a replacement windshield and the noise is gone read more

Got off to a bit of a rough start. I was recommended to auto glass now by my insurance provider and they beat the quoted from 2 other places I had looked into to replace my cracked windshield. They were quick to replace my window, but unfortunately the quality of the aftermarket window was not good at all. My vehicle has some advanced features like many cars these days like lane keep assist, collision avoidance, and a heads up display projected on the glass. The aftermarket window was not made to work with these features, and none of them worked properly after the tech installed the glass. I refused to pay for this window since it was not an appropriate repair. After some personal research I discovered that for my specific vehicle I would need an OEM window for these features to work. After a fiasco dealing with my insurance they refused to pay for an OEM window, so I decided to go fully out of pocket to get my car properly fixed. This is where Auto Glass Now redeemed themselves. The lady at the front desk was very helpful and told me the OEM part I needed was on a nation wide back order but that they would look into getting me one asap. Only a few days later I get a call saying my part is in and they're ready to replace my window! I was very pleased as even my own Mazda dealership couldn't get the window. They replaced my window with the OEM part and it's as good as new. I'm very happy I got the OEM part and pleased with how helpful Auto glass now was. read more

Auto Glass Now - Auto Glass Services Near Me - La Habra, California

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If you're looking for reliability, professionalism and great service contact "all star glass" www.all star glass.net Francisco González is the BEST I had an issue with a car window and he provided fast and efficient service replacement They been on business for 48 years and work with most car insurance companies in addition they serve AAA members All star is the 2nd Best and largest company in California and is one of the best top 5 in the USA They get booked pretty fast but they do their best to make accommodations for a positive customer service experience In case of an emergency they also provide Mobile services read more

Auto Glass Now - Auto Glass Services Near Me - La Habra, California

My driver side window was smashed and came to this company to fix. I love the service that I had. The mechanic was a senior guy, he was very friendly, quick and professional. Solid 5 stars and highly recommend to anyone that needs glass work for their car! read more

Needed to have the windshield replaced on our car due to a rock hitting it while driving on the freeway. The service tech was super friendly, on time, and window was replaced in about 30 minutes! They came to our home and worked with our insurance company to handle the claim. Very pleased! Thank you. read more

Great service and fair prices. I have taken my vehicles here in the past and always satisfied. Highly recommended

They are getting 0 stars if I could. 1, they made me reschedule twice. 2, the front windshield they installed is missing some clips. 3, the calibration is not working working properly on my vehicle anymore. 4, now that it's raining there's a bunch of water inside coming through the electrical system. Would have been better going to a swap meet or calling safelite autoglass instead of this place. Horrible Horrible. Will never use or recommend this place ever. read more

Just got the windshield replaced on one of our cars. Very happy with this business, the service and the work done. They were almost $100 less than Safelite's quote. Everyone that I contacted or contacted me from the quote to the install were very professional and courteous EVEN after I messed up and got my install date wrong and they had to reschedule me. I felt awful but they assured me they'd get it done. I'd definitely use them again in the future. read more

Auto Glass Now - New windshield w/All Star Glass - Auto Glass Services Near Me - La Habra, California

This is for the All star auto glass in Pasadena location. I couldn't find that location on Yelp , but still wanted to leave a review. Stacey and the ladies at the office were all so helpful and courteous. Throughout the time I was there I could here how busy it was,but they were all so polite and helpful to everyone on the phone and I know for me, it helped having someone helpful during a stressful time of repairing a glass window I never expected to have to get fixed. Thank you! read more

I had a windshield replaced due to a rock from gravel truck. This was moblie appointment and the technician came to do the replacement at my work location. The technician was Martin, who arrived in a timely manner, and he performed clean and professional work. He was very polite and courteous. read more

When I first arrived I was ready to go back home and start over. The building looked old and dirty. Both company vehicles were beat up and I just was not feeling this place. I walked in and spoke to one of the two guys there and told them I had an appointment at 8am. They told me to pull my car in and that it would be 1 hour and a half. So I waited. I hung around and watched one of the workers go to town on my broken rear drivers side window. Not that it was fast because it was, about 45 mins, but he was very precise. He knew what he was doing. I was impressed on the amount of care, covering the interior of the panel and seats from any broken glass potentially falling on it during the repair. Moral of the story. Don't judge a book by it's cover. GlassNow in La Habra knows what they are doing. Outstanding work - happy customer. read more

Horrible customer service. I called the fix air leak in windshield seal. Not covered under warranty but was willing to pay for service. BUT for some reason this lady did not want to set up appointment. Guess my business is not good enough. read more

I had got my window broke into which is a long story. But besides that I found Allstar glass online and decided to give it a try. the price was good and on top of all that they come and repair at a location that is valid for the customer! Say what ! Oh yeah I had to do that ,the guy was nice and very respectful and the next thing I know he was done. this is all in a matter of 30-40 mins great job and if needed I will be calling Allstar glass again. read more

Julio just changed out the glass on the back window of my mini Cooper. He did a fantastic job. He cleaned up all the glass and got the window replaced in under 35 minutes. I couldn't be happier with the service!! read more

The technician that came to my house Brandon was incredibly resourceful, helpful, and professional. I appreciate his level of customer service read more

I'd give zero stars if I could. WORST COMPANY EVER!! My windshield was not installed properly, resulting in THOUSANDS of dollars worth of internal water damage that they are refusing to pay for. Extremely poor customer service. I have tried contacting multiple people and all they give me is the run around, especially Javier Ramirez. You guys should be ashamed of yourselves. Stand behind your "warranty". read more

I needed my windshield replaced and was referred to this place through my insurance. I called and made an appointment for a technician to come out to my home and replace my windshield. He arrived on time and began the work which took about 45 minutes. After he left, I noticed that some of the parts that previously did not have any signs of falling off or lifting up, were now showing just that. I attempted to call the company 3 times and each time I was connected to their call center which had absolutely no idea of what the work I had done entailed. I decided to drive down to the location on the next work day. I arrived and explained my concerns to the only employee present in the garage area. I asked if I could speak to a supervisor. He insisted I tell him what I needed. Once I explained everything, he was very insistent that the problem I had was due to "tear and wear." I explained that I understood what "wear and tear" meant, but that this issue had never come up until I had the work done on the windshield. He instructed me to speak to the office manager. I walked into the office and was met by a woman named Cindy. Although at first her response and demeanor wasn't very promising or welcoming, she eventually agreed to order the part for me and fix the issues that were obviously the result of the work done. If I could give separate stars for the employees, Cindy would get 5 stars and the man that I first encountered would get 0 stars. He was extremely rude and dismissive. He even rolled his eyes at me like a toddler because he kept insisting that it was "tear and wear" and didn't want to hear my reasoning or input. Cindy assured me that someone from their company would get back to me and I was on my way. I'm pleased that Cindy was able to make the situation better by offering to order the parts free of charge to me, but having to deal with this was a pain. Who has time for yet a second appointment, when this should have been done right from the start? Not me! Hoping when the part comes in and the work is done, I can update this post to a better review. read more

During a recent storm someone tried to bust through a window on my truck. I called Mercury insurance company who led me to All Star Glass. Julio came out and within a few minutes he had the old window out and the new one in. All Star offers great customer service and has amazing prices. I won't use anyone else for my auto glass needs ever again. read more

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Cindy has a horrible attitude and no patience whatsoever. Made the whole experience working with these guys very bitter. Took way longer than expected because of lack of communication amongst the team. I'm just glad I have the glass fixed now. However, if Safelite had the glass I needed for my car (I have a newer car model), I would have totally gone with them instead. It hurt to pay the price because I just hated the experience I had with Cindy from the beginning. Also this was one place that my insurance, Mercury, recommended. After the service, a light sensor came on which took a while to get rid of. The gentleman in the garage are great and very patient. I was able to bring it back for them to look at it and were able to remove the sensor light. The main reason for the low score is due to the customer service that Cindy provided. I highly recommend another company. For the owners, I recommend you re-train Cindy on her customer service skills. Very lacking. read more

Great service!!! Went there a few weeks ago to replace windshield. I arrived and was told it would be 1 1/2 - 2 hours for installation and calibration and they'd call me if it was ready sooner. They asked if i was going to wait or come back for it. I told them i was going to grab some breakfast somewhere and I'd be back. About 10 minutes later i received a call but didn't recognize the number so i didn't answer since i wasn't expecting a call until at least an hour. Anyway as I'm waiting for my breakfast order, the guy from All Star Glass shows up and tells me that they tried to call and tell me they received the wrong windshield and that I'd have to come back the next day and that he'd be waiting for me to take me back to the shop. I couldn't believe he actually came looking for me being there were a few places in the area i could have been. The next day i was in and out within an hour. Thanks again for the great service! read more

Watch out for these scammers and the information you give them for a quote. They only need the last 8 digits of the VIN to run a valid parts list for the vehicle. They will ask you for the full VIN, phone number, zip code and vehicle license plate number. Don't give them all that information. I gave them a full VIN and they couldn't pull up a valid parts list -- claiming the vehicle was a different model. This was absolutely not true.. because I ran the VIN on a Mopar parts website and the correct model and parts listening came up. Beware! read more

I was told they would show up between 1-5 and the tech ended up calling me a little after 1 and he was already at my house. I popped the hood and took out whatever accessories would be in his way of replacing the windshield. Another tech showed up and helped him put the windshield on. I took a quick glance since I had to go back to a meeting (working from home), paid and they were on their way. They did an "ok" job. Glass was on straight but they did not secure the trim piece to the glass well so 1/4 way down on each side it wasnt even sitting on the windshield. This trim piece/gasket isnt hard to install straight but looks like they just didn't put tape on it to keep it from moving so after work I had to use a plastic tool to get it out and on the windshield. 5 stars for speed of service and they guys being nice. 2 stars for attention to detail. 3/1/2021 UPDATE: I did a closer inspection while I was working under the hood of my car and noticed they did not put 5 clips back. Now I'm going to be out $20 so far. awesome read more

Doh! Not again. Those stones on the freeway are nasty and left a crack again on my wife's windshield so we needed to get it replaced again. Filed the claim with my insurance and Edwin from All Star came to my workplace to get the replacement done. He was on time, friendly, and professional. I have not had any issues with ASG and I suppose it might be because I am using insurance? Regardless I am happy with Edwin's customer service and that ASG came through for us again. Thanks. read more

Had the Motorhome windshield replaced, the 2 gentlemen were professional and courteous. Would definitely use them again.

Please, please, avoid this service. I've ordered a windshield and they said they don`t have a part now and need to order it. After that, I was waiting for a week and I was driving without the windshield for a week and they never follow up. Today I called to them again, they have wrong vehicle model for my order, and then they've asked VIN number for my car. (I believe these guys didn`t order the part for my car) So I ask them to cancel the order and they were being very rude and disconnect the call. Worst service ever. read more

Just try to get a hold of someone by phone, it is impossible. I am placed on hold for 15 min and then get cut off to have to dial back in again. Have called for two days, same results. I have left messages but no response. The only reason I am using this place as they were recommended by the insurance company. read more

The first thing I would like to mention is the customer service I received when I called and spoke with Christy. Her attention to listening to the customer was very on point.When the techs arrived I met Javier and his co-worker and they were both very informative on the installation of the windshield. You can tell they were experts on how they worked as a team and covering all the steps of the installation. If anyone wants their windshield done then I highly recommend them. GREAT JOB! read more

Auto Glass Now - Thanks for the laughs guys. - Auto Glass Services Near Me - La Habra, California

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This company was amazing!! I went through my insurance because I broke my windshield and literally within 5 minutes they were calling me back to set up an appointment. They gave me a time frame and showed up right in the middle of the window, they even called 30 minutes before arriving. The two men who showed up, Jaime and Edwin, were awesome! Their customer service was top notch and they were extremely respectful! They explained everything to me and were just really cool about the whole process, I really appreciate that too since good customer service is so hard to come by. I would highly recommend this company to anyone and everyone. Oh I might also add that they have me a free can of window cleaner too!! read more

Auto Glass Now - Auto Glass Services Near Me - La Habra, California

All star glass is wonderful, great customer service and so excellent work! Tyler is great at communicating and getting any issue you have fixed and or resolved! Always will use them! read more

My side window was broken so I called All Star Glass. The first available appointment was 7 days later. So I scheduled an appointment between 1-5 pm. When I called to confirm, they couldn't find it in their system, even though I had a work order number. I waited 7 days, took time off from work and my afternoon was wasted waiting for them. I will NEVER use this company again!! read more

Got a quote from them and the price is 3x more expensive than most of the quotes I got around the area. In addition, all the places I called can have my windshield replaced the same day while this place needs to wait for a few days because they need to special order a dealer molding. None of the other places mentioned the molding needs to be replaced. read more

Trying to deal with All-Star Glass has been one of the worst experiences I have had with any type of automobile repair services. My window broke on Sunday 4/21 and the earliest appointment they had was the following Thursday, when they came out to the appointment they told me my window regulator was broken and needed to be replaced by a mechanic. Took it to the mechanic and found out that this information was wrong. Once I got my car repaired they set up another appointment to replace the window, only to find out (after a week and a half long repair at the mechanic) that they brought out the wrong window part for my car - After all the time they had to figure out what part was needed for the repair, they brought the wrong one! So I call Cindy at their front desk to get more information on how this happened and express how inconvenienced I have been to not have a car for two weeks, she had no definitive answer as to their mistake with the window part and then proceeded to blame me for the length of time for my repair through the mechanic. Although this repair had absolutely nothing to do with the fact that they did not bring the correct part. I called our local Safelite and got an appointment within a couple of days. Happy to not be continuing my business with All Star Glass. read more

Quoted $498.00 for an original equipment replacement windshield for my 2012 Ford Super Duty truck on a Wednesday. I made the appointment for the following Monday. After my sticker shock went away I called a competitor in Placentia who quoted $298.00 for the exact same OE replacement windshield! They set an appointment to come by my workplace the next day... no brainer decision there. The installer was on time and did a great job! I understand making a profit, but $498.00 was just ridiculous. read more

Semi on the freeway + small pebbles = crack in my windshield. Sucks. But I lived with it for a little while, until one day that tiny crack shot clear across my entire windshield. My deductible is about the same cost as just paying for a new windshield out of pocket, but I called my agent anyway. They recommended All Star, so I called and got a quote. I called and they beat the other quotes I got ... plus they offer a AAA discount! The scheduler was very accomodating. I had a mobile unit come to my work to do the work the next day. Everything was taken care of quickly and professionally. If I had to do it all over again, I would've steered clear from that damn semi. But, other than that, I would've used All Star again. Definitely recommend them. read more

I brought my 2020 Toy Camry to All Star Glass for a windshield replacement. I went through my insurance company. Cindy was very polite and professional and was able to order the Toyota OEM windshield within just a few days! Unlike this Other Glass company! Francisco installed the new windshield and recalibrated the camera to OEM Toyota Specs! The entire installation was flawless! All the windshield mouldings were completely flushed!! Esp by the windshield wipers! You wouldnt be able to notice that the windshield was ever replaced! Thanks Cindy and Francisco for you Professionalism and Outstanding Customer Service!! read more