Work done was great, no issues. Chris is a great guy and will be doing business later with him. Thanks! read more

Auto Integrity - Groupon - Auto Repair Near Me - Riverside, California

Awesome professional quick and honest service! Chris was wonderful to deal with. 10/10 will definitely come back here for all my auto needs. Thank you Chris and keep up the good work. read more

Chris has great customer service. Service for coolant flush & brake fluid were done faster than expected.

WARNING - DO NOT TRUST AUTO INTEGRITY / CHRIS I brought my 2008 Toyota Camry LE here for a replacement engine, and what I experienced was fraud, negligence, and complete dishonesty. * Engine Replacement Scam: I paid thousands for a "new" motor, but Chris reused my old damaged mount points--including one with a hole--and five days later my car was overheating again. I have serious doubts about whether the engine he installed was even new or the correct one. Catalytic Converter Failure: He installed the wrong catalytic converter, causing my car to fail SMOG at Smog Busters. This is illegal in California and proves he cut corners. No Transparency: When I asked for detailed records of the repairs, I was given a generic piece of paper with no diagnostic details, no proof of the parts, and no accountability. Because of Chris and Auto Integrity, I am now left with a car that cannot pass emissions, cannot be legally registered, and is unreliable--all while I prepare for a major relocation. I've lost money, time, and peace of mind. This shop is deceptive, unprofessional, and dangerous. If you value your money, your safety, and your vehicle--DO NOT take your car here. I am filing a formal complaint with the California Bureau of Automotive Repair (BAR) so they can investigate these fraudulent practices. Auto Integrity has ZERO integrity. Save yourself the stress and take your business elsewhere. Your response is misleading and avoids accountability. You claim I was "fully informed" -- yet I was not given proper documentation, warranty papers, or clear explanations. I had to chase after basic paperwork. That is not informed consent, that is withholding information. You also claim the motor "ran when it left the shop." Running for a moment does not prove a correct installation. My issues began almost immediately, and I contacted you several times, left voicemails, and emailed -- yet you ignored me. That is not a "delay," that is a refusal to communicate. Shifting blame onto "outside issues or neglect" is another deflection. The truth is: I trusted your shop, you installed a used motor without transparency, and then disappeared when the problems started. This is not how a professional, reputable shop treats customers. Future customers deserve to know exactly what kind of business practices they may face. Your reply is full of lies and excuses. Let's set the record straight: * I was never given proper paperwork or warranties -- I had to chase after basic documentation. That's not "being informed." * The motor "ran" when it left, but issues showed up immediately. Running for a minute doesn't mean quality work. * You ignored my calls, voicemails, and emails. That's not a "delay," that's avoidance. * Shifting blame onto me as if I neglected my own car after trusting you is insulting. You didn't communicate, you didn't take accountability, and now you're trying to gaslight me in a public review. I'll make sure people see the truth, because customers deserve transparency -- not cover-ups. I trusted this mechanic with my car, and instead of honesty and proper service, I was met with lies, excuses, and zero accountability. He promised repairs, took my money, and still left me with a car that wasn't properly fixed. When I reached out for answers, he dodged responsibility and even tried to twist the situation to make it seem like it was my fault. Now, instead of making it right, he responded to my Yelp review with more lies -- but the receipts don't lie. I have every message, every quote, and every promise he made. I will not allow him to gaslight me or other customers who may end up in the same situation. To anyone considering his services: protect yourself, your car, and your money. Look at his response and then look at the facts -- he refuses to take accountability, and instead doubles down with excuses. That is not the behavior of a trustworthy business owner. I've already filed a complaint with the Bureau of Automotive Repair and will continue escalating this until proper accountability is taken. Please do yourself a favor -- take your business to a mechanic who values integrity, stands by their work, and respects their customers. read more

I came here a few times for oil changes, AC recharge and Chris have always done a great job in a timely manner. Other times, I needed to replace my car's battery and ball joints, and Chris gave me a better quote than other places so I came to him for the repairs. Chris is friendly and professional. I will always come back when I need something done for my car. read more

No stars if I can Chris sold me a car in the premises and said it would pass smog and everything and turns out it was state refereed the irony of working there and having no integrity! read more

Chris was very responsive, the repairs were quick and he was able to hold my car when we couldn't pick up due to schedules for several days. Super helpful and accommodating. read more

I have a go to place that I normally go to get my oil changes done. However , I was in a bind and needed to get it done right away . This place was able to squeeze me in at the last minute . When I arrived to the place there was a bit of a wait and I had to wait over 30 minutes before they started working on my car which is understandable because they were short staffed . However that wasn't the main issue that occurred . Apparently the person that worked on my car forgotten to tighten the cap on my car and over time the oil started leaking out of my car . I understand things happen but an oil change is one of the most basic things you can get done at a repair shop . Not only could it have damaged and destroyed my car it could have caused more problems down the line . . I will not be returning back to this place because of this . They lost a customer . read more

Professional staff from start to finish. I saw this shop online and liked the reviews. I made an app and upon arrival I was met by Chris who was very professional and got me started. He gave me a great deal and fixed my car AC, on the spot. All mechanics were busy and worked without distractions. A great sign in my book. I was advised to return to have a part replaced but my AC is now operational. Chris has a good team running and I will recommend this shop. Thank you guys. read more

Best shop for me they did a great job on my 2005 SE-R VSpec Nissan Sentra I need to go back get my radiator fixed read more

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Honest work. Chris has been working on my car for years. He's very fair with his pricing and will only suggest to you what he thinks is absolutely necessary. Won't charge you an arm or a leg unlike so many other shops out there. I appreciate you so much! read more

Beware of there Brake Fluid groupon deal. 1. You will end up paying $180 to have the Brake fluid completely drained. You will pay around $80 to Groupon thinking that they will drain the whole Brake Fluid BUT this is not the case, when I contacted them, they asked for additional $100 to completely drain the Brake Fluid. They said the Groupon deal is only to drain the reservoir! 2. You can get the brake fluid flush anywhere else for $120 instead of $180 and your brake fluid will be completely drained from the calibers with no air leaks! read more

Auto Integrity - Tricky and fake deals! - Auto Repair Near Me - Riverside, California

Great experience overall, Chris was helpful and answered all my questions and concerns throughout the whole time I got my engine swapped in as he is very knowledgeable. Definitely recommend for great quality work. read more

He keeps your car and doesn't answer his phone , lies and says car will be done in a few days , had my van for months kept telling me almost done ( trans problem ) drove there 3 months , he had not touched it ! Liar , doesn't know what he's doing read more

Had my air conditioner serviced and fixed, they did an excellent job. Definitely will be coming back for any future services :) read more

Auto Integrity - Service area - Auto Repair Near Me - Riverside, California

The worse you could ever imagine happened to our car while it was being housed (& serviced). However Chris was on point with us every step of the way & what could've been a disaster in addition to the repairs needed for our beloved Mazda (RIP), turned out to be a "blessing" . I would literally drive across to have our vehicles serviced by them anytime. read more

Chris is honest and competent. Doesn't try to upsell you. he has worked on all my cars and motorhome.

The manager Chris called me to explain that they are a quality company. They are going to replace my wheel and he also refunded my money. read more

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Great and fair pricing and doesn't try to up charge and will tell you only what it needs. I take both my cars here now only place i go. I got my engine replaced here almost a year ago at a great price on a Honda civic 08 and is still running great no issues what so ever. Highly recommend this place for anyone that wants good quality work at a fair price. read more

The window on my 1998 Honda accord lx was stuck halfway up and wouldn't roll up. I was desperate for anyone to fix it because we have been having heavy rains. We were recommended this place by a previous shop and sure enough the man here was able to roll it up. The customer service was beyond amazing. I'll be sure to return here and check this place out first for any upcoming repairs!! read more

Brought in my Honda Civic to have the clutch replaced. Chris gave background on the install for my particular car. He and his team provided quality service and ensured I was up and running along. They value your complete satisfaction of the end product. read more

Have been wanting to find a local mechanic in the area. as our go-to for maintenance on our Camry and Tacoma. Found Auto Integrity through Yelp and then a great deal on Groupon as we needed an oil change so it was a great opportunity to check out the place. Chris helped along the way, scheduling appointment was convenient through the website and Chris remained responsive and easy to reach via calls and texts throughout the process. as well. I was very happy with the whole experience and feel confident bringing my vehicles here from now on, for maintenance. Happy to support this business and recommend to others looking. Thanks Chris/Auto Integrity! read more

I got my 2006 altima engine swap here. I spoke to Christopher and I must say they did great job with the car. Very happy and satisfied to have done business with him. Look forward to getting my other car done here too. Keep up the good work Auto Integrety... read more

2 years ago I came to Auto Integrity with a used engine for them to replace; Chris had a tow truck pick up the car and while they were replacing the engine I asked Chris to change the timing belt, water pump and also the clutch, and let me tell you, they did such a great job for a super affordable price, Chris contacted me after the install to make sure everything is alright. Chris and his team did such an awesome job that I haven't had a single issue since then. Thank you guys! If you are in need of a repair I really recommend that you give Chris a call for a quote. read more

I found auto integrity on Groupon. I was in need of an oil change. My experience was good. The whole process took about 45 minutes. Thank you Oscar. read more

Than you, for living up to your recommened reputation. Very satisfied with your honest work! Highly recommend Auto Integrity!

Had the pleasure doing business with this shop when i was looking for someone to install an engine on my RAV4. Met Chris and he handled everything like a professional form the get go, communication was great and he answered the million questions i had with no hesitation what so ever. It's been a little over a year now and I have no complaints about the work done . Looking forward to doing business with chris in the near future. Thank you Auto Integrity and Chris read more

Auto Integrity - Auto Repair Near Me - Riverside, California

I took my car here the other day for an oil change and a spark plug replacement. I was very happy with the service I got. Chris was the one who helped me out and he knew a lot about my type of car (I own a lil smart car haha) so I was relieved. I had been looking around for a while for a shop that would service my car so I was lucky to find this one. Plus, the prices are definitely friendlier here than trying to get service at a dealership; especially for a smart car. My car was done being serviced after a few hours and I was still able to make it into work with no problems. I'm happy and my car is running great. read more

My go to shop! Chris and Oscar are always so sweet, calm, quick, & especially helpful. This place really lives up to its name.

I took my car in to have the A/C recharged (I had a Groupon) they were awesome. Not only did Chris tell me what he was doing he explained why my A/C was not working well. The day prior I had my car detailed by some kid who did a lousy job (see my review on Just-in-time auto detailing) he was supposed to have power washed the engine Bay because I was selling the car the following day. Much to my surprise he had not. Chris was so awesome, he offered to power wash it and clean it up at no charge. Now I wouldn't expect this on a normal basis, I think he felt bad that I had been ripped off. Anyway, the A/C worked great after he was done and they seem to be an honest company with a friendly and helpful crew. I would definitely recommend them. read more

My husband was leaving work at 5pm and had an issue with starting his car. We love about 40mikes away so towing back home was going to be $$$. We looked at local auto shops and this one was close and the reviews looked good. We towed it here and got there like 25 minutes before closing and they were kind enough to look at the car even though they were fully booked up. The guys that helped saw there was corrosion built up and was able to clean some of it off and the car turned on and worked! We were ready to pay, but they didn't charge us for anything!! Crazy right? So glad we came here and they lived up to their name auto integrity! Will come back for future car troubles! read more

My car was leaking coolant and decided to get it checked out, so I went in Auto Integrity and spoke with the owner Christopher and after a quick inspection he stated that it was the water pump that was leaking, and I'm glad I did especially with the heat wave were currently having in California I definitely needed my water pump working to move the coolant around and prevent my engine from breaking down. So I was instructed to leave my car and Oscar who took care of it and when i went to pick it up showed me the part and explained everything instead of just saying "Its done" which I'm grateful for. Thanks guys. Its been a week and the water pump is still functional, no leaks and the car is working better than ever it seems. read more

communication and management skills needs to be way better especially for the amount of capital being spent here, it almost make a customer feel as if they are being given rushed work or a bug for warranty work. read more

Chris did such a great job with my engine install. He answered all of my questions and put my mind at ease. Pricing was very reasonable and the service was A+. I highly recommend him! Thanks again!!! read more

My daughter's car needed a transmission swap and Auto integrity was the best deal I could find. There was a small issue after the work was done to the car but Christopher had me bring the car back in and he dropped everything else to fix the problem. When I looked under the hood of my daughter's car I noticed that the mechanic, Christopher, had cleaned up the engine for us. He went above and beyond what we paid for. We have found our new mechanic. I definitely recommend Auto Integrity. read more

Chris truly cars about his customers. I feel he treats me like family. Ive taken dozens of cars to him and he always takes care of me at reasonable prices. Ill share how he earned my business for life. Several years ago, I had bought my daughter her first car. It was used but she really liked it. After a few months, the car would randomly shut off on her when she came to a complete stop. I had it towed to Chris and he found the problem right away. I was a loose/faulty distributor cap. When I went to pick up the car, and asked "how much?", he said, "no charge, I had an extra one laying around here". Sad to say but Ive never met any other mechanic that would do that. We need our cars and he could have easily came up with a bogus charge and charged me a couple of hundred bucks and I would have paid it because my daughter needed her car for school/work. On a side note, Chris' reputation has earned him loyal customers and therefore he is always super busy so dont expect to be in an out but if you want a good price and guaranteed work, its worth the wait. read more

Highly recommended. Nice & clean garage, love the service from the owner was A1! thank you for fixing my brakes!!! read more

Auto Integrity - Auto Repair Near Me - Riverside, California

Chris is a very passionate person Chris got a heart of gold , very respectful person and very professional when it comes to his business he stands 100% behind his work . Thanks Chris And your technicians for doing the work on my BMW really appreciate it . read more

Stopped here as an emergency on a road trip . They're were able to figure out the problem right away. Super friendly workers who helped us out immediately. Great service 10/10 read more

Great auto shop with very knowledgeable and experienced mechanics. Chris is an honest straight forward mechanic he will tell you exactly what is going on with your vehicle and give you different options to repair it. He's been working on my and my Dads cars/trucks for years! My Dad is 70 and he says "Chris is a young guy but ya dood guy knowledge when it comes to cars" interesting statement but I agree. If your looking for a shop that can do it all (basic routine maintenance to complete engine overhauls) they can handle it. I drive up and down San Bernardino mountains in my Subaru with my 5 yr old son I trust them to keep us safe on the road. This is the shop you can trust. -Adam read more