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    Newtown Square, PA

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    3.7 (6 reviews)

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    Hill Buick GMC

    Hill Buick GMC

    (4 reviews)

    Their Buick service department, I never witnessed a more unprofessional staff in any type of…read morebusiness in my entire life. The service manager, tech and even cashier were sarcastic, demeaning to women and outright rude! I had my other vehicle serviced at their Cadillac sister store and had great service. It's hard to believe the stark difference in culture between the two Companies I won't be back to Hill, there are plenty of options for sales and service without the attitude and rudeness of their staff. I'm also writing to GM based upon their lack of professionalism. Mary Barra needs to know what people like this are doing to the Buick / GM brand. Do yourself a favor and move past this establishment!

    This car was repaired at Hill Buick GMC in May for a front engine gasket, a big job. I purchased…read morethe car from another dealer shortly after the repair. Fast forward to 2 weeks ago. My mechanic while doing an oil change tells me that I have a oil leak in the front engine gasket! I take to local Buick dealer for repair and GM wouldn't pay them because they paid for the repair in May. I called Hill Buick and talk to the service manager. I ask him to call my local dealer and work out how this repair will be made. He tells me no I have to bring the car to Hill. Hill is in Newtown Square, PA, I am in NJ. It's 25 miles away. So I had to shlep 25 miles to Hill. Customer service was not served. If I was 10 miles away, I could understand. But 25 MILES?? Repair was made for the 2nd time and so far so good. Hopefully I never have to use these guys again.

    Weathers Motors

    Weathers Motors

    (19 reviews)

    I broke down in beautiful Media, PA 1200 miles from home needing a transmission for my 2000…read moreCadillac Crapille. Bob (Weather's service manager) had a warranted refurbished transmission installed in 5 days for a very fair $2800. He also repaired other minor things like bulbs and coolant flushing for no charge. Being stuck so far from home makes you vulnerable and ripe to be screwed by mechanics. Instead, I have to figure out how to get my car to Weathers from Florida the next time I break down. Thanks guys.

    DO NOT PURCHASE FROM THIS DEALERSHIP. I have purchased a couple cars from Weathers and each time i…read moream left frustated and disappointed. I experienced unresolved issues and poor service. Within a week of purchasing my Jeep i noticed steering issues and when i took it back i wash charged for repairs of existing issues that were there prior to purchase. On another visit, i brought my car in because it was cutting of on me and giving a false message of overheating. I was charged a diagnostic fee and told they could not find an issue and sure enough the next day my car died. It was the battery the whole time and they admitted they never checked my battery. They refused me a refund and Bill laughed at my frustation. After three visits, I was repeatedly given uncertain explanations with no clear answers. This dealership is a scam, they lack accountability, thorough diagnostics, and customer care. I strongly recommend you go anywhere else.

    Hill Cadillac

    Hill Cadillac

    (36 reviews)

    Everyone I dealt with at Hill Cadillac was very nice and pleasant to deal with. Some of my…read morefrustrations come from working with an inexperienced sales representative. Again, very nice person, but had to look up every question I asked him about the cars I was test driving as I went. I ended up buying a Cadillac Lyriq EV. The car is great, even though it arrived with a couple of scratches in the plastic on the dash and rearview that were too deep to buff out, but frankly those were bound to happen, so might as well have the seal broken early I guess. I was transitioning from a Tesla to the Cadillac and I asked specifically if my phone would function as a digital key to the Lyriq and I was told that yes, it would. Period. Turns out that my phone will not function as a digital key to the Lyriq. I will give a big shout-out to Dave in their IT department for researching if it was possible for a couple of days before getting back to me and telling me that my Samsung was not compatible with the Lyriq and I would have to buy a Google Pixel for compatibility. Note: as of yet the Pixel also will not function as a digital key even though I have gone through the process of pairing it and making it a trusted device and going through the complete online troubleshooting guide. I had also asked if my Tesla charger was compatible with the Lyriq and was told that yes, it would be with the included adapter. Turns out that the adapter was not included and cost an additional 300$. Also turns out that I've gotta go in to my Tesla charger at work and at home and reconfigure the entire things to make it work with the Lyriq. As of yet I have not been able to make it work despite being back and forth with customer support a lot. Lastly, before the car had left the lot I'd reached out to my sales rep because I found they had a model with better acceleration and more features that I had not test driven and I hoped that I could switch to that model and was told no. It was still available. Which is too bad because I would have gladly paid the extra money for the faster model. In general when I was initially looking at cars their communication was fantastic and quick to respond with texts. As the sale closed and thereafter the responses to my questions (there weren't a lot) dropped off significantly or ceased all together. The scheduled drop-off of the car was also 30 minutes late with no heads up, which threw off my day a little. So I've got this beautiful car that drives like a dream sitting in my driveway that I can't charge, can't use features I was told came with it, and I've spent 1600$ additional dollars for adapters and a new phone, which as of yet don't work. The purchasing part was pleasant and fairly easy but it isn't the experience I would expect from a luxury car dealership. It was also a significant departure from Tesla, where every single part of the process worked immediately upon purchase.

    They always fit me in their schedule and the staff is kind and direct! My ESV was serviced twice…read morehere! They are also conveniently located near my home.

    Auto Lenders - usedcardealers - Updated July 2026

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