Reliable estimates, excellent work, good prices. Who could ask for more. These are great folks who do GREAT work.

This is a terrible business that will give you the runaround and make you spend your own money repairing what they damaged rather than making good on their promises. Be very aware and heed the lesson I learned: On February 16, the owner of Auto Magic Jerime Monroe rear-ended my car in his 2020 GMC truck while I was stopped at a signal light in Aurora. After pulling over, he immediately took the blame saying, "My foot slipped off the brake pedal." He provided me with his driver's license and vehicle registration but did not have his insurance card. The tow hooks on his truck destroyed my rear bumper cover and inner foam core. He explained that he owned two auto body repair shops, one in Littleton and one in Denver, gave me his business card, and showed me some mail in his truck addressed to him at Auto Magic. I felt bad that his insurance rates would increase over the incident, so I agreed to not report the accident to insurance and instead allow him to repair the damage at his body shop. He promised to order a new bumper cover, foam core, paint the cover, and install it during the first week of March when my work schedule allowed me to take time off. In the following weeks, he texted me apologizing for the accident and confirming he purchased the parts and would be ready the first week of March to repair my car. At the end of February, I spoke Jerime on the phone and set up an appointment in early March. The morning of the appointment, I called him when I arrived in Littleton to let him know I was a few miles away, and he told me they had not painted the bumper yet and asked if we could reschedule for another day. I took off work for this appointment and drove over from east Aurora during rush-hour, so I was unhappy but agreed. What else could I do? He told me to text him the morning of whatever day I wanted to stop by and that there wouldn't be an issue with me dropping by on short notice. Later that week, I texted him that I was ready to drop off the car later that day, and he replied saying he needs at least 24 hours' notice, which is not what he originally said. I replied with a different time, and he never responded. For the rest of March, I texted him over five times asking to resolve the issue. Eventually, after never hearing back from him, I filed a police report for the accident and a claim with my auto insurance company. My insurance adjuster sent letters to both Auto Magic's office and the address on Jerime's license and called Jerime's cell phone and the Auto Magic office, but no one responded. Because his truck is new with no previous claims, my insurance company could not locate his insurer through the system they use. I texted Jerime asking for his insurance information and telling him I had filed a claim and needed to finalize the repairs. I also mentioned I would be leaving online reviews detailing my experience with his business. He immediately replied with surprise claiming that he never received ANY of my text messages since early March. I responded asking for his insurance information, and he never replied. I spent the next four days texting the same request with no response. At this point, the Aurora police department is attempting to locate his insurance information based off his license plate. My vehicle is being repaired under my uninsured motorist coverage, which cost me a deductible out of my own pocket. My adjuster says the repair bill will be sent to Jerime with a demand for payment. If the bill is not paid, they will send it to collections. If Jerime does provide his insurance information, I will be refunded my deductible. Beware that this is the kind of person you will be doing business with and supporting financially at Auto Magic--the kind of owner who crashes into an innocent person because of his own rather absurd error, promises to repair the damage at his body shop, gives the person the runaround for months, refuses to abide by the law and provide his insurance information that he should have had on him at the scene of the accident in the first place, forces the person to file a claim with his own insurance company and pay a deductible with his own money, and wastes hours of the person's time. Do yourself a favor up front and find another business rather than risk going through something similar. Should the owner of Auto Magic whish to respond to my review claiming it is fake, I'm happy to upload screenshots of the text message chain and photos of Jerime's license, registration, license plate, and business card proving what I say is truthful. read more

Flawless. Took my daughters car in for insurance claim on hail. From start to finish I experienced professional and courteous service. They handled my claim without any issues. Got me in quickly and finished just as quickly. Delivered our car to us fully detailed which was nice. Couldn't have asked for a better experience. Thank you all. I highly recommend. These guys are pros and will have your vehicle looking brand new when complete. read more

I was driving down south Broadway to meet a friend for dinner and saw the magician sign for paintless dent repair. I have a door ding from what i think is the grocery store so i stopped in. The receptionist was very friendly and had a big smile. I told her my issue and she called one of the tech's. In about five minutes he told me $75 and an hour. So i had my buddy pick me up, and after dinner i picked up my car and couldn't tell there was even a dent. And it was only $75.00. The body shop guy quoted me $250 + possible door repaint. Sooooo happy! read more

Not the service I was expecting. Was told on the phone that the car would have ANY and ALL imperfections fixed, aside from hail damage, and a large scratch was still left. I was also promised that the car would be detailed both inside and out and it was not. These were the reason why I brought my car in. All-around really poor communication from the shop. Granted the office manager was out sick. They had my car for far longer than they should have and caused me much stress and inconvenience. I made my choice on where to have my car repaired based on the reviews and the promises and I would NOT bring my car here again. read more

This place is awesome. Free rides after you drop off your car to wherever you need to go. The repair was done quick. Staff is friendly and understanding. read more

My new Subaru Outback got caught in a hail storm. Stones were the size of golf balls. I knew we had several dents. My Country insurance adjuster estimated $2,500 worth. He was temporarily set up at Auto Magic and after I looked at reviews and talked to the owner I decided to give them a try. They did a great job, were very professional, no visible dents left, and even held my car a few days while I was out of town. I'll be back! read more

So glad we found this place! Justin does amazing work. My husband was very upset when his brand new car got a ding we went there and met with Justin who was honest, trustworthy and fair about his assessment about the dent for was in a difficult to deal with area over top of wheel. He worked on it and was able to make the crease disappear. He was so reasonable with the price and we were extremely happy with the service. We highly recommend this place! read more

Stopped in to see if they could fix a door dent in our 2018 Subaru Forester that my wife got at the store. Diana the store manager was very nice and had one of their techs, Justin, look at it who gave me a quote. He was able to fix it along with a smaller dent from a rock, while I waited. He did an outstanding job and you can't even tell there was a dent. Truly magic! Nice clean and mellow waiting area. Really a nice experience all the way around. Diana was very professional and answered all my questions. Highly recommended! 5 stars! read more

This place is awesome! They fixed the hail damage on my car and handled everything directly with the insurance company - I had a rental car at no cost! It was very convenience and customer-service oriented. I highly recommend these folks - Spencer was great to deal with. read more

Awesome customer service and technical skills here! Both Justice and the receptionist were great communicators, making me feel at home and answering all my questions with patience and a smile. Even threw in good coffee and a little discount and some helpful tips on other issues while I was there. Would definitely recommend. read more

This place is ridiculous. I scheduled an appointment a month ago and I take my only time off for the last month to drive across town to find out they don't have me scheduled and they can't see me? Wtf? Don't waste your time... very unprofessional. read more

After having been in the automobile business for many years I feel like I know about what I speak. This outfit was outstanding in every respect. They were friendly, professional, knowledgeable and do GREAT work. After visiting several other shops who do similar work and getting different opinions these people were the best. Justice knows all about what she is doing and Diana at the front desk was over the top courteous and friendly to work with. The repairs to my hood damaged by hail were done in a day and they even offered me a ride home if needed. This is a family owned and operated business that deserves your patronage. You won't be disappointed. read more

Don't take your car here unless you enjoy more problems. I brought in my nearly new 2017 f150 ecoboost that has never given me a issue once. Truck had zero mechanical issues when I dropped it off. Went to pick it back up after they fixed my hail damage that took 3 weeks to repair (seems crazy long) and now the truck has a check engine light on and is burning and leaking oil from the back side of the engine. I was barely able to get home due to it smoking so bad. Can't begin to imagine what they did to my truck in the time it was there but thank goodness I still have a factory warranty at ford or I would have to resolve the issue on my own. I just wish I would have taken note to the odometer to know if this issue is a result of then joy riding my truck. read more

We have used Auto Magic for three separate repairs. Not only they have done a great job with all of the repairs but also they went above and beyond with their customer service. Jeremy the owner personally made sure we were happy with the repairs and Justice personally delivered our car all the way to Arvada. Highly recommended! read more

First time customer. I had a nasty door ding from a big truck. I wasn't sure if it was repairable because it was close to a crease. But the damage was quickly assessed, and the quoted price certainly seemed competitive based on my experience. I made the appointment, and when that day came I was in and out exactly as promised and the outcome was perfect! I'm very satisfied, and no doubt will be back, as it's likely there will be more dings in my future. read more

Auto magic repaired my hail damaged car. They kept me informed throughout the entire process. They offered very flexible drop off and pick up options. My car turned out perfect. I would recommend this business to anyone interested in quality repair and the excellent customer service. I would definitely return for future dent needs. read more